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Essilor India Complaints & Reviews

H
habibdelhi
Sep 3, 2023
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Essilor e series eye lens

Address:F-186/S2 DILSHAD COLONY , NEW DELHI-110095
Website:www.essilorindia.com

Its quite unfortunate that I chose to Essilor - E series lens over Crizal lens for my spectacle and in just 2 years, the Essilor E series lens sustained scratches beyond recognition that as if I rubbed the lenses over an emery paper. My optician ( SHIVAM OPTICALS ) has reworked the lens 3 times @ time of buying due to issues like extra thickness, un even / unbalanced left and right glasses etc. .that forced me to accept the compromised quality...
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Vrushal Devgun
from Mumbai, Maharashtra
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Forte UV lenses

Address:401209
Website:www.essilorindia.com

I had bought crizal forte uv lenses in december 2015 in almost 2600 rupees and within few days the lenses started getting scratches even if i clean it daily. And after 6 months it was full of scratches. I complaint about this to the shopkeeper but when i discussed issue with him he was arguing about crizal policy of only 6 months warranty and started giving me excuses that you have not cleaned it properly. And now today i know that i wont...
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dscarch
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Wrong grade of Crizal Lenses

Address:Mumbai City, Maharashtra

I have purchased & paid for Crizal A2 lenses from Hiren Optics, Ghatkopar E, Mumbai

The quality & performance of the Crizla lenses are of Crizal standard lenses
and not as claimed by the company for Crizal A2 lenses.

I wrote to the company three times
They say that the unique number generated is the only way to identify the
type of lens given.
The authenticity card given to...
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