Et Money Complaints & Reviews
On ET money platform, I have used the Free Trail of Genius Subscription from 18/10/2022, and the end date for the same was 16/12/2022. Without using any of their services after the end date, I tried to cancel the membership through app. I could not cancel the subscription without paying for the 3 months for the subscription which I do not want to use anymore. Attachment-1 contains the mail communication for the same. After some time, 747...
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed
his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint
is indeed resolved. However, a complaint can be automatically marked as resolved
if a complainant isn't responding or updating a complaint for 30 days after the company has
tried to reach the complainant.
Unauthorised membership sign up
Website: | www.etmoney.com |
I use ET Money for investing in mutual funds. They launched a service called 'Genius', and under the false pretence of taking a free survey on the app, they signed me up for the free membership which led to a paid membership.
Now since I did not sign up for the free version, I had no idea it would later charge me for it if I didn't cancel it. I only got alerted when money was debited from my account.
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Now since I did not sign up for the free version, I had no idea it would later charge me for it if I didn't cancel it. I only got alerted when money was debited from my account.
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Hi sir,
I am shubham thakur (Sthakur. [protected]@gmail.com) [protected].
I have sip of axis mutual fund through et money app. Due date for sip is 2 of every month. Amount for sip is 500. On 5 october amount get deducted from my account. But on 11 october i receive mail that transaction failed due to insufficient balance. I am regularly raising tickets and sending mail but till dated 22 october there is no solution from there...
I am shubham thakur (Sthakur. [protected]@gmail.com) [protected].
I have sip of axis mutual fund through et money app. Due date for sip is 2 of every month. Amount for sip is 500. On 5 october amount get deducted from my account. But on 11 october i receive mail that transaction failed due to insufficient balance. I am regularly raising tickets and sending mail but till dated 22 october there is no solution from there...
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I Invest my money from ETMONEY app, my ammount is deducted from my account butt ET MOENY is not give an propper information about my investment or my money. . .
Worst app related to investment please any how refund my money i dont want to invest from this app.
ET MONEY have not any of coustmer care no. And i can't get any of information related to my investment please do assurence regarding my money. I am totally pissed nd puzzeld...
Worst app related to investment please any how refund my money i dont want to invest from this app.
ET MONEY have not any of coustmer care no. And i can't get any of information related to my investment please do assurence regarding my money. I am totally pissed nd puzzeld...
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Et Money Recent Comments
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On ET money platform, I have used the Free...1