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Fancode Complaints & Reviews

P
Parizi
Apr 10, 2024
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Order not showing in the shop section

I ordered a jersey from the KKR shop on April 02 and my order got shipped on April 08 but now when I look into the order section of both the KKR shop and the fancode shop, it shows that you have not placed any order.
(FC[protected]
The order has already been paid....
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M
Mohan rao gunnapu
Dec 4, 2023
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Regarding season pass

Website:Www.fancode.com

Dear team,
I had started viewing sports and couldn't see in home so bought pass for season for women bigbash league 2023 instead I could able to watch finals when i asked for help desk they simply said that it's sorry for inconvenience this is how they are charging from every individual and making crores of money...
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B
Bindi Vashi
Oct 25, 2023
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Horrible service

Address:Mumbai
Website:Fancode.com

I have ordered 2 official jerseys from fancode and they require mandatory prepayment. I have ordered them since 2 weeks and have not recieved the product. They keep on saying that its in progress but no details about the delay or delivery are given. If they cant provide products in time they should face penalty. Whats the point of jerseys after worldcup has finished. They are not even giving refund. Its a horrible site with terrible services,...
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Website:in-shop.icc-cricket.com/?utm_source=jiotv&utm_medium=masthead&utm_campaign=cwc_5oct

Hi, I have booked 4 products in the OFFICIAL ICC STORE POWERED BY FANCODE. After the money has been transferred, no information of the delivery is shown on their platform and no payment invoice is given. My order has totalled to more than INR 2000. I have mailed them. My request id is 10558248. Looks like the money has disappeared in the air. My email id is [protected]@gmail.com.Please look into the matter @FanCode....
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Avinash_99fb
Jun 9, 2023
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Order not reflecting in app.

I paid for the order through UPI but when redirected back to the fancode app, the order is not reflected in the My Orders. My account has been debited but my order has not been processed....
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R
rags313
May 15, 2023
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Pathetic service, exchange not processed

Looks like a FAKE site to shop. Or else you have NO idea about customer service (too too far from giving even a decent experience)
Order no. - FC[protected]
Ordered a Slub Tank pack of 2.
Received an XL size, but as it was a bit bigger, requested for an exchange it to L size.. Till then it was fine.
Once the order was picked, that's it, there after NO response from them...
Waited waited waited, then if...
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B
Bandish Panchal
Apr 23, 2023
Oct 14, 2023
This thread was updated on Oct 14, 2023
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Order not reflecting in the app

I paid for the order through UPI but when redirected back to the fancode app, the order is not reflected in the My Orders. My account has been debited but my order has not been processed....
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D
Dipak12321
from Ahmedabad, Gujarat
Apr 19, 2023
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I have not received order

Website:www.fancode.com/shop

I have not received my order from fancode. Order tracking showing delivered but i don't have received anything

What i need to do?...
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Dipak12321
from Ahmedabad, Gujarat
Apr 19, 2023
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Not received order item

Address:Ahmedabad
Website:www.fancode.com/shop

I have not received my order from fancode. Order tracking showing delivered but i don't have received anything

What i need to do?

https://www.fancode.com/shop/...
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K
Karthik A Y
from Mysore, Karnataka
Apr 7, 2023
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My money debited ,but ordered item not placed

Address:: 18th Floor, ONE BKC, Tower B, 1802, G Block BKC, Bandra East, Mumbai, Maharashtra 400051
Website:www.fancode.com

I purchased shoe from fancode shopping site, which I made online payment through Google pay and my amount debited to fancode, but my order not placed, they showing no order made in site, so I lost my money and fancode shopping is fraudulent app or site and I need ₹50000 as compensation by fancode...
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S
ShubhoJeet Mukherjee
from Hyderabad, Telangana
Mar 14, 2023
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Order transaction complete but order not confirmed

Address:Unit no. 1201-1202, 12th floor,Wing A, One BKC,G Block, plot no.66, Bandra Kurla complex, Bandra East,Mumbai 400051
Website:www.fancode.com/shop

I had placed an order for 2 tshirts on the Fancode shop on 13.03.2023 amounting to 1494.40 for which money got debited from the source account and as per UPI helpdesk the money reached the merchant’s account, but i have not received any order confirmation and no response from the customer helpdesk too. Kindly help....
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S
ShubhoJeet Mukherjee
from Hyderabad, Telangana
Mar 14, 2023
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Money got deducted but order not completed

Address:Unit no. 1201-1202, 12th floor, Wing A, One BKC, G block , Plot no. 66, Bandra Kurla complex,Bandra East, Mumbai ,Maharashtra 400051
Website:www.fancode.com/shop

I had placed an order for a couple of tahirts on Fancode shop on 13.03.2023. The transaction was successful and money got deducted via upi. Upi history shows money has reached the destination account, but I never got back an order confirmation. I tried contacting customer care but to no use. Seems the entire money just got away. Kindly help....
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S
Shere Alam
Dec 11, 2022
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Delivery related

I have ordered an Indian team jersey payment hase been done a while ago
Thus I'm not able to track my order
And it's taking months to deliver
Please resolve my problem...
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P
Pranay_teddu
from Hyderabad, Telangana
Jul 22, 2022
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Account activation

Even though after paying amount for tour pack of ₹99 the account was not activated for streaming live....
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J
Jostheboss
from Parli, Maharashtra
Feb 5, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Product

Address:Unit no 8 Tower B, 8th Floor, Peninsula Business Park, Off Senapati Bapat Marg, Lower Parel Mumbai, 400013, Maharashtra, India.
Website:Fancode.com

I have ordered 2 t-shirt I did payment both of them but fancode only semd me 1 t-shirt remaining 1 not send me still this thing happened before 7 days I continue email them but they don't respond my email and not still not send me another t-shirt so please help me sort out my issue...
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