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Fireboltt Complaints & Reviews

N
Naveen1410
Jul 4, 2024
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No response on complaint within warranty period

Website:www.fireboltt.com

I purchased two watches from Firebott on July 14, 2023, and October 26, 2023. Both of them stopped working after a short period. I raised a complaint on their portal on June 25, 2024, with ticket IDs 3144053 and 3144084.

They sent a WhatsApp message stating that someone from their team would connect with me to understand the issue and provide a resolution, but to date, I have not received any calls or emails....
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raju122110
from Vijayawada, Andhra Pradesh
Feb 21, 2024
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Seller denying service within warranty and closing service request complaint without any solution

Address:Online purchase
Website:www.fireboltt.com

Smartwatch stopped working and upon visiting service centre, asked for invoice which was not sent along with device. Upon requesting for a duplicate, seller closed the request without responding where a mechanism was available to avail duplicate invoice for such issues. Considered my request as special request and seller asked for invoice which was denied by the same seller when I lodged a pickup service available with the company. Projecting...
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A
akmfarook
from TRIVANDRUM, Kerala
Feb 9, 2024
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Smart Watch Not Working

Address:delta electricals

Reference complaint no: 2616639

My FireBoltt 100% death. I am facing some issues regarding connectivity and not showing notification also. I already filed a complaint below on their website but they can't assist and reply to the customer support i am very disappointed with this case. So. Please replace my watch as soon as possible; I'm waiting for your valuable reply.

Thank You....
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V
vishalpandhare13
from JALGAON, Maharashtra
Feb 1, 2024
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Dameged product recived in replacement

FIREBOLTT ULTIMATE BSW158 BLACK SS
Ticket ID-2614974 & 2516011
Invoice No-IRIBAG[protected]
Order Date 28/12/2023
Fireboltt Bakwas company box received today it's replacement Watch golden color ??
# I have purchased black color watch. # Wrong Color watch Received it's already replacement Watch
# 1st Watch not getting started, On-Off Button issue Now i had delivered wrong Color (Golden) Watch Received.br...
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V
VinodParmar0099
from MORBI, Gujarat
Jan 13, 2024
Jan 15, 2024
This thread was updated on Jan 15, 2024
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Defective watch sending by FIREBOLT COMPANY

Address:C/O BOLTT CUSTOMER CARE DEPARTMENT,317-PLATINUM TECHNOPARK, SECTOR-30A. BHAGVAN MAHAVEER ROAD, VASHI, NAVI MUMBAI,PIN-400703, MAHARASHTRA, INDIA
Website:www.fireboltt.com

Dear Sir,
I have been purchase Fire-Boltt Quantum Luxury Stainless Steel watch as on 24.10.2023 vide invoice no.AMD[protected] but its defective received there are so many features are not working then I complain to "[protected]@fireboltt-complaint.freshdesk.com" and customer care No.[protected] they are arrange to return then they resend said watch, when I received it as on 31.12.2023 but it is not start. further I complain but now they...
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D
Devu boi
from Chennai, Tamil Nadu
Dec 21, 2023
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Firebolt phoneix watch was burned

My firebolt phoneix smart watch was burned and fired suddenly...
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K
Keerthirajanmmmk
Nov 7, 2023
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Cancel my order

I want to cancel my order placed in firebolt website. I can't able to cancel my order on that website. So please cancel my order. My order I'd is[protected]...
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Provjyut Prusty
Oct 7, 2023
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Fire Boltt Nucleus Smartwatch issue.

I have orderd the FireBoltt Nucleus SmartWatch since 1 year before . And I got the smartwatch display black so i charged the smartwatch but it didn't start . so i took the help of customer care theough email and helped to replace the smart watch and the replacement smart watch has not come yet to me home ......
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S
Sujit kumar Bharti
from Begusarai, Bihar
May 15, 2023
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Replacement item pickup Successfully but new product not delivered after 4 months Waiting..

Replacement item pickup Successfully but new product not delivered after 4 months above waiting..
Mentally harassment.. Not interested my issue resolved... Many times call, mail....
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Website:www.fireboltt.com/?utm_source=googleads&utm_medium=search&utm_campaign=search_brand&utm_source=googleads&utm_medium=cpc&utm_campaign=Search_Brand_20112021&utm_adgroup=Brand_ExactMatch&utm_term

Fireboltt Smart watch company India...
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U
Umesh M Tiwari
from NAGPUR, Maharashtra
Apr 3, 2023
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Smartwatch

I purchased a smartwatch on 26 03 23 and it is faulty. It is not charging. I tried to file a complaint on their site but they only sent me an email with complaint no. And suggested to visit their service center. It is a new product and hence I want a replacement or refund of my money. They are not entertaining my complaint at all ....
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M
Mudas2909
from New Delhi, Delhi
Apr 1, 2023
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Payment Refund

Made a transaction of Rs.1499/- through Snapmint on 15/03/2023 through Fireboltt website.

Downpayment amount deducted from my account but Fireboltt claims payment not received on their end and my order remains unconfirmed.

Looking to get the refund ASAP especially because the EMI will hit me soon.

Transaction ID: [protected]...
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Website:www.fireboltt.com

Not receiving any updated of my refund. I've complained about my concern in fireboltt site.

Complaint ID: 757904
Order ID:[protected]...
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K
Karthikk241284
from Chennai, Tamil Nadu
Mar 27, 2023
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No warranty registration available for my smart watch

Address:124,Maker Chambers 3,Nariman Point, Mumbai-400021
Website:www.fireboltt.com

Several times I contacted fireboltt customer care to provide warranty for my watch. But they never responded me properly. Even their customer care people blocking our mobile numbers for not calling them. Every time we use to call them through different numbers. I raised complaint in fireboltt website, reply came like issue resolved. This company is not providing any warranty for any of their products selling in online....
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Address:India
Website:Fireboltt.com

I had ordered Fireboltt 360 pro Black, and due to it's overheating I returned the watch. After a few days I expected Replacement delivery, but they said (After taking my watch) that they had no stock left and will send a coupon code of 4999 to me. I Received the code and when I entered it on the Fireboltt website the coupon code was Invalid. I asked again and again for almost 20 times now to their customer service, and all they say is they...
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P
pramodch
Mar 21, 2023
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Without calling just cancelling the order

Hi sir/madam
I have ordered an samrt watch from firebolt company. I didn't receive any order from delivery partner or from the fireboltt company side there is no update they hve simply canceled the order
My order id :[protected]

Without even callingme they simply canceled the ordered wirhout minimum intimation to me
I suggest you guys dont buy it from fireboltt web site...
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P
Pratik Arethiya
Mar 9, 2023
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Product Deffect

Address:49, Asgar Manzil, Janmabhoomi Marg, Kala Ghoda, Fort, Mumbai, Maharashtra 400001
Website:www.fireboltt.com/?utm_source=googleads&utm_medium=cpc&utm_campaign=Search_Brand_20112021&utm_adgroup=Brand_ExactMatch&utm_term=firebolt&gclid=EAIaIQobChMIhevvu_TO_QIVyZNmAh175wrQEAAYASAAEgIAs

I have maken replacement more than 5-6 times but they send me new peice each and every time product was defaulty. I was asking every time to give a good piece in working condition but there each and every piece were defaulty new one. but this time they send me used product....
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B
Babai Sau
from Kolkata, West Bengal
Feb 23, 2023
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Delay in refund/replacement of smart watch already received fireboltt on 15.02.2023

Website:www.fireboltt.com

Delay in refund/replacement of smart watch already received fireboltt company from me on 15.02.2023.
As per their email I have waited for long 7-10days. Then I have contacted customer care helpline number. They suggested me to go for voucher of my purchase amount 2999. Till now no voucher is created.
I am facing a horrible trouble regarding the same. Kindly investigate the matter....
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D
Dharmeshp9383
from Ahmedabad, Gujarat
Feb 20, 2023
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Refund on cancelled order

Fraud company last 20 days I am calling and mailing for refund of my cancelled order but no one is answering properly. Just giving excuses every day and even they are not answering if giving a call by my registered number...
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B
Babu Gopinath N
Dec 26, 2022
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Product

Address:Thogur y
Website:Www.Fireboltt.com

Screen not working...
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R
rishuuuuuuuu
from Ahmedabad, Gujarat
Nov 18, 2022
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Fireboltt ninja BSW007, display no wroking

My fireboltt watch stopped working for no reason. the display just went off and wont turn on after charging as well. the box claims that the watch is water resistant and it cant even handle a few drops of water splashed during a handwash. in the photo the watch looks like it has a full display where in reality, it has a very small display with big bezzels. very dissapointed...
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Device not being charged properly and battery draining out very fast. Product under warranty so have given the product to Vaishno Communication (Malviya Nagar, DL)service centre on 12/10/22, call code [protected]. They assured me that the product will get exchanged and will be given to me in a week or 10 days. But till date on 14/11/22, its almost 33 days passed, I haven't received any update about the product. I have contacted the service...
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M
Mani87095
from PUNE, Maharashtra
Nov 12, 2022
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I am complaining about smartwatch

Address:B 2105, ETT Tower, Sector 132, Noida, Gautam Budh Nagar 201301, Uttar Pradesh,
Website:fireboltt.com

I had purchased this watch after 4 months ago and his battery backup is such a ### and I try to replaced this smartwatch and pickup had scheduled for the replacement and next its 3 months later but my watch is on the way till now and I complained to fireboltt CUSTOMER CARE also he said your products is on the billing status and will be delivered soon but not any news for the delivery. such a he made fool for all CUSTOMERs and his service...
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N
Nischaym
Oct 30, 2022
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My watch is not replaced with other model

Website:www.fireboltt.com

I raised a complaint on a watch to replace with other model but they are not responding to my any of the mails.
I did it before 24 hours as they mention in return policy.
I just want my watch to be replaced...
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M
Mithra Madhuri
from Kurnool, Andhra Pradesh
Oct 13, 2022
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Display got broken

Address:49-50A-66-2 , sreeram nagar, 49-50A-66-2, sreeram nagar
Website:www.fireboltt.com

Display got broken...
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D
Dipa1
from Mumbai, Maharashtra
Oct 6, 2022
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Fireboltt smart watch bsw003 black is not working

Address:Paul Patel chawl chakala Andheri East Mumbai 400099
Website:Fireboltt.com

Fireboltt smart watch bsw003 black is not working is not from 3 days it's just 5 months since I took the watch i had brought this watch at 19 /04/2022 and this is very upsetting that taking costly product and having charging issue i have a flight to catch at 10 October i want instant solution regarding this kindly solve this asap...
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Address:New hostel near Kasturba school Rajendra parsaad agriculture University pusa samastipur bihar

I purchased a watch .. colour is dull and touch is not warking well.....
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I
Ishmeet Walia
Sep 8, 2022
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Money Not Refunded

Address:13/9 First Floor Old Rajinder Nagar, Delhi - 110060
Website:www.fireboltt.com

I ordered a Smartwatch on July 26 and received it on July 27 .
I found issues in the Smartwatch and returned it on July 27 and asked for a refund.

However, It's been more than a month now and I haven't received the amount back yet. The customer support always puts me on hold and mostly doesn't answer. They even haven't responded back to my email since 2 weeks....
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R
renesuby
Sep 4, 2022
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Feature missing

I bought a fireboltt ninja call2 smart watch. It is clearly printed on the back of the pack that “ main features- heart rate, sp02, blood pressure etc. But after unboxing I found blood pressure is missing.
No option in the watch or phone app. The shop owner told that he didn’t know, because he didn’t unbox it before and checked. What should I do? I bought this mainly for heart rate, BT call, blood pressure and spO2.
br...
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ROYAL TRAVELS LUCKNOW
from Bhatni, Uttar Pradesh
Sep 3, 2022
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Poor website

I tried to buy fireboltt hurricans smart watch from fireboltt's webstore, while i was making payment of that online, payment was successful by google pay but the order confirmation didn't shows in there website it shows that there is no orders .
Very poor payment interface of there website leads to this type of problem Please resolve my issue as soon as possible. i lost Rs 1889.05 '...
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