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Fireboltt Complaints & Reviews

R
rishuuuuuuuu
from Ahmedabad, Gujarat
Nov 18, 2022
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My fireboltt watch stopped working for no reason. the display just went off and wont turn on after charging as well. the box claims that the watch is water resistant and it cant even handle a few drops of water splashed during a handwash. in the photo the watch looks like it has a full display where in reality, it has a very small display with big bezzels. very dissapointed
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    Device not being charged properly and battery draining out very fast. Product under warranty so have given the product to Vaishno Communication (Malviya Nagar, DL)service centre on 12/10/22, call code [protected]. They assured me that the product will get exchanged and will be given to me in a week or 10 days. But till date on 14/11/22, its almost 33 days passed, I haven't received any update about the product. I have contacted the service...
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    M
    Mani87095
    from PUNE, Maharashtra
    Nov 12, 2022
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    Address: B 2105, ETT Tower, Sector 132, Noida, Gautam Budh Nagar 201301, Uttar Pradesh,
    Website: fireboltt.com

    I had purchased this watch after 4 months ago and his battery backup is such a ### and I try to replaced this smartwatch and pickup had scheduled for the replacement and next its 3 months later but my watch is on the way till now and I complained to fireboltt CUSTOMER CARE also he said your products is on the billing status and will be delivered soon but not any news for the delivery. such a he made fool for all CUSTOMERs and his service is the next level ### please don't buy smartwatches and other pruduct from fire bolltt and I requested to the Government please take a action on fire bolltt company for the false commitment.
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      N
      Nischaym
      Oct 30, 2022
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      Website: www.fireboltt.com

      I raised a complaint on a watch to replace with other model but they are not responding to my any of the mails.
      I did it before 24 hours as they mention in return policy.
      I just want my watch to be replaced
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        M
        Mithra Madhuri
        from Kurnool, Andhra Pradesh
        Oct 13, 2022
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        Address: 49-50A-66-2 , sreeram nagar, 49-50A-66-2, sreeram nagar
        Website: www.fireboltt.com

        Display got broken
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          D
          Dipa1
          from Mumbai, Maharashtra
          Oct 6, 2022
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          Address: Paul Patel chawl chakala Andheri East Mumbai 400099
          Website: Fireboltt.com

          Fireboltt smart watch bsw003 black is not working is not from 3 days it's just 5 months since I took the watch i had brought this watch at 19 /04/2022 and this is very upsetting that taking costly product and having charging issue i have a flight to catch at 10 October i want instant solution regarding this kindly solve this asap
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            S
            Singhlaxmi
            Oct 1, 2022
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            Address: New hostel near Kasturba school Rajendra parsaad agriculture University pusa samastipur bihar

            I purchased a watch .. colour is dull and touch is not warking well..
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              I
              Ishmeet Walia
              Sep 8, 2022
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              Address: 13/9 First Floor Old Rajinder Nagar, Delhi - 110060
              Website: www.fireboltt.com

              I ordered a Smartwatch on July 26 and received it on July 27 .
              I found issues in the Smartwatch and returned it on July 27 and asked for a refund.

              However, It's been more than a month now and I haven't received the amount back yet. The customer support always puts me on hold and mostly doesn't answer. They even haven't responded back to my email since 2 weeks.
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                R
                renesuby
                Sep 4, 2022
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                I bought a fireboltt ninja call2 smart watch. It is clearly printed on the back of the pack that “ main features- heart rate, sp02, blood pressure etc. But after unboxing I found blood pressure is missing.
                No option in the watch or phone app. The shop owner told that he didn’t know, because he didn’t unbox it before and checked. What should I do? I bought this mainly for heart rate, BT call, blood pressure and spO2.

                [protected]@gmail.com
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                  R
                  ROYAL TRAVELS LUCKNOW
                  from Bhatni, Uttar Pradesh
                  Sep 3, 2022
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                  I tried to buy fireboltt hurricans smart watch from fireboltt's webstore, while i was making payment of that online, payment was successful by google pay but the order confirmation didn't shows in there website it shows that there is no orders .
                  Very poor payment interface of there website leads to this type of problem Please resolve my issue as soon as possible. i lost Rs 1889.05 '
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                    L
                    logesh006
                    from Saint Thomas Mount, Tamil Nadu
                    Sep 2, 2022
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                    I have purchased Black leather-Fire-Boltt Almighty (BSW013) in 20.07.2022 price Rs.3718.07 and I was refused to pick up my order, my order was sent back to that seller but still haven't received my refund. but they said we have already processed with your refund in 01.08.2022, you can check with your statement you will got the refund but its almost 1.5 months over, i today also checked with mobile banking still not credited customer care are not responding properly i have mailed many time there are not give proper response please give my refund amount
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                      P
                      patelsachin95
                      from Kolkata, West Bengal
                      Aug 19, 2022
                      Apr 1, 2023
                      This thread was updated on Apr 1, 2023
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                      Not replacing watch under warranty

                      Website: fireboltt-complaint.freshdesk.com/support/solutions

                      I have purchased a fireboltt Mercury watch from Flipkart on 21/01/2022 order ID OD[protected].
                      Now watch button in not working, I have raised a issue at fireboltt website on 16/06/2022, they have closed that issue without resolving my problem.
                      Than again I have raised, Till today no response from fireboltt.
                      I have called...
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                      D
                      Dhruv Aryan
                      Aug 5, 2022
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                      Website: www.fireboltt.com

                      Dear Sir..
                      I purchase a fire boltt headphones from amazon on January 2022 and it comes with 1 year warranty. After use for few months i facing many problems with that product like battery issues and sound problems. So i decided to claim my warranty and i registered a complaint on thier website and contact to fire boltt customer care on may be 20 days before and they said that ur product will be pickup in next 2 days. But nobody come from thier side to take my product back and replace a new one. And i contact them regularly but they did not solve my issue and confused me and irritating me too much. I am helpless because i did not find any solution. And they also ignoring my problem. So Sir plz do something about it.
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                        A
                        Aravind Venkatakrishna
                        Jul 31, 2022
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                        Address: No, 101 Brahmin Street Chintamani 563125
                        Website: www.fireboltt.com

                        Dear Sir,

                        have recently bought the fireboltt smart watch and the device is not at all working and fireboltt customer care is not working and also email support team is also not responding, they are diverting to service centre. But the nearest Service Centre guy told we are not doing the service. have bought the device from fireboltt web store only.

                        Request you to kindly interven and do the needful asap

                        Name Aravind
                        Ph [protected]
                        Email aravind.[protected]@gmail.com
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                          R
                          Rajanshuman Pradhan
                          Jun 27, 2022
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                          Address: B 2105, ETT Tower, Sector 132, Noida, Gautam Budh Nagar 201301, Uttar Pradesh, India
                          Website: fireboltt.com

                          I ordered fireboltt talk smart watch from fireboltt's webstore, while i was making payment of that online, payment was successful but the order confirmation didn't shows in there website it shows that there is no orders .
                          Very poor payment interface of there website leads to this type of problem .Please resolve my issue as soon as possible. I am a student any Rs2374.05 means me a lot.
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                            B
                            Basavanna Chethu
                            Jun 23, 2022
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                            Website: www.fireboltt.xom

                            I have cancelled my order so that the package went back to origin and reached safely but even after receiving the package they have not initiated the refund trying to contact through phone call nobody picking sent plenty of mails no response from the customer support registered many complaints also all the complaints are under processing from more than 12 days
                            Order number[protected]
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                              S
                              Shankys859
                              from Gwalior, Madhya Pradesh
                              Jun 18, 2022
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                              Resolved

                              Defected product received on delivery

                              Address: India
                              Website: www.fireboltt.com

                              My name is shashank sharma.I have ordered One

                              Fire Boltt Mercury SPO2 on 14.06.2022

                              through myntra and the product was delivered on 16.06.2022. While receiving the product was not in working condition. So i thought watch need charging so i put on charge But after put on charging watch blink logo and off continuesly but watch doesn't turn on. and is neither getting charged nor getting ON.I have registered a complaint...
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                              Samyyyyy
                              from Meerut, Uttar Pradesh
                              Jun 14, 2022
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                              Website: fireboltt.com/?utm_source=google&utm_medium=cpc&utm_campaign=Search_Brand_20112021&utm_adgroup=Brand_ExactMatch&utm_term=fireboltt&gclid=Cj0KCQjwwJuVBhCAARIsAOPwGASsUz6hZ-6dEENtjtUFnT4wEzraTDg

                              I had purchased a smartwatch from fireboltt webstore. But it was not working so i registered my complaint for return and refund. But there is no response from there side. Its going to a week i had call many times but no response . please help me to get my money back and return the product
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                                J
                                Jerry\'s Fan
                                May 30, 2022
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                                Address: 3, 124, 12th Floor, Nariman Point, Mumbai, Maharashtra 400021
                                Website: fireboltt.com/?utm_source=google&utm_medium=cpc&utm_campaign=Search_Brand_20112021&utm_adgroup=Brand_Phrase&utm_term=fireboltt&gclid=CjwKCAjws8yUBhA1EiwAi_tpEVqYUqCCrpWboCa8G-b9GIn4gPCjd859BJQ

                                I have ordered a smartwatch named Ultron with order no[protected] on May 9. I paid 3799 on the same day. I cancelled it by refusing delivery on 13th May. I haven't got refund till now. There is no sign of refund also. No email replies. No call replies. Please help me
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                                  R
                                  radiumglow
                                  from Delhi, Delhi
                                  May 26, 2022
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                                  Order id :[protected]
                                  Placed the order and realised that it doesn't have after sales service. Tried to cancel the order but there was no option to cancel the order. Tried calling customer care but the call never get connected. Mailed them multiple times but no reply. Then i read in their website that if we reject the order we will get the refund but still I didn't get it. Raised a ticket but still no response
                                  Have you got the refund?
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                                    S
                                    smit7600
                                    from Ahmedabad, Gujarat
                                    Apr 12, 2022
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                                    Replacement/Repair the smart watch which is under the warranty period

                                    Website: fireboltt.com

                                    I have purchased the fireboltt smart watch about 1 month ago.
                                    After few days my watch is stopped working. When i have contacted them for the replacement or repair work with all my proper and needed documents, they have not reverted me back ....
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                                    D
                                    Dipwanita
                                    Mar 17, 2022
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                                    Address: Customer Care Office Address B 2105, ETT Tower, Sector 132, Noida, Gautam Budh Nagar 201301, Uttar Pradesh, India
                                    Website: fireboltt.com

                                    The Fireboltt Beast Pro watch was ordered by my father in the month of November, 2021. The watch worked for two months and then suddenly it stopped working.
                                    We submitted our complaint, and it was said by the company that they are going to provide us with a replacement.
                                    But no action was taken right then.
                                    It took 1 whole month to arrange a pick up.

                                    After I received the replacement product, I tried using it and it was found that the replaced watch doesn't work too. It is not getting switched on at all .

                                    We have lodged a complaint again, but still no action has been taken.
                                    It has been 3-4 weeks and neither they have arranged a pickup nor do they refund our money.

                                    No action is being taken by the company.
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                                      U
                                      UdayKumarGandham
                                      from Hyderabad, Telangana
                                      Jan 28, 2022
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                                      Website: fireboltt.com

                                      Hi Team,

                                      I have ordered 360 Pro on Jan 3rd from the Firebolt website and canceled the order by refusing and the product is returned to the warehouse on Jan - 17th. As per company policy, the refund should be processed within 7 working days but I don't see any response from the Firebolt team. I have contacted Firebolt multiple times via email and call but I don't see any concrete response from the team.

                                      Please look into this issue and help me in getting the refund for my order

                                      Fireboltt Order #29326
                                      Blue Dart Express Limited #[protected]
                                      Have you received the refund??
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                                        T
                                        Tanya Bharti
                                        Dec 15, 2021
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                                        We purchased a smart watch with order id 24925 which was delivered on 9/11/2021.
                                        The smart watch is not functioning properly.. it's bluetooth gets disconnected again and again making it difficult to work properly. Even it works at a distance of 6 inches from the phone. I have tried with three phone and got the same result. Also its movement sensors are not working. I am unable to use it as a calling watch.
                                        I am not satisfied with your product. Kindly make a return for the same and refund the amount at the earliest.
                                        Thanks
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