Flyrobe Complaints & Reviews

FM2251-4 / Rs 10, 999/- Lehenga
FM2252-3 / Rs 2999/- Bridal Jewelry Set

These are the two items or product I have given to flyrobe to put them on rent .its being one year now, when I checked my account through the credentials which they have provided it shows zero earnings.
How is this possible with such a long time, no one has taken any of the items on rent .
They are totally fraud, they uses our product...

I have already given my outfit to Flyrobe for business purpose I.e. “rent your outfit on website & earn money”. When asked them for return they are saying that owner is changed, contact previous owner. They have provided invalid email I’d which is not reachable also not returning the money...

I rented out a dress to Flyrobe in 2017, Now that u want my dress back, they completely denied and said the dress was is not with them....

Outfit never returned

The outfit number FRES12492-M-29006 is due for return since October 2018. I have sent several emails regarding the same, but there is no response from your end. It is an absolutely irresponsible behaviour. What kind of customer service Is this, where the customer is going through loss of outfit and mental peace, torture and harrassment???? And that too since a year and a half!! We request you to either...

I had hiven my sherwani to flyrobe for renting and they had promised that it will be delievered back to me after 1 year.
Till now no confirmation has been given bu them even after many reminders.
Visited there rajori garden outlet also but of no use....

Dear Sir / Madam,

I am writing to you to raise an issue about: Clothing, Shoes & Accessories

The issue that I have experienced was: I had given two outfits for rent on Flyrobe but I have been following up with the Flyrobe team to return my products since last 8 months but all in vain.
Their website is down and they are not even responding to my emails or phone calls. I don't even know what have they done...

I have this garment rented with flyrobe under their 'earn with us' scheme and i have not received my payment since june19.
And
As per scheme after 1 year i should be getting my garment back. I have not received my gardment yet. I have rented the garment from oct 18.
They don't reply to email, call, facebook or instagram chat either.
Attaching last payment slip and garment photo...

I had placed 2 orders with flrobe (Aark world pvt. Ltd.) on 26-nov-19 and 30-nov-19 for inr 21, 000 and inr 13, 814 respectively.in january, 2020 i was informed that my second order worth inr 13, 814 is cancelled due to unavailability of the product and the refund would be completed within 14 days from then. My second order was delivered on 13-feb-20 and was picked up on 18-feb-20. The rental for the second garment was inr 12, 000 and the...

My order number is fdr184463. I ordered a suit from them for rent in february 2020 and paid rs.2499 as security money. Next day they cancelled my order and it's been now 7 months and they haven't yet refunded my security money.
I have written numerous emails to them and they are always saying they will resolve the issue in 30 days. Flyrobe is pathetic....

I had placed an order on 31st january 2020 with a security deposit of inr 1500 and canceled it on 1st february. Today is 8th august 2020 and they have not returned my money even after multiple emails and communication on phone and their instagram handle. Nobody responds. They mention that due to covid19 they have not processed it, but they have provided the worst service.

Order number fdr183767...

Order with Flyrobe MBR184306

My name is Timothee HUSSON. On the 14th of February 2020 I placed an order with Flyrobe for 5 garments to be delivered on the 20th of Feb 2020 and paid for them by card for a total of INR 25595. Out of these 5 garments 3 were cancelled by Flyrobe, I was supposed to receive a refund for INR 13597 within 15 days. I never received this refund to date despite many promises via emails, calls, whatsapps,...

From last 2months i am continuously calling them after every 15 days for the refund, but they always make a fake commitment that they are not replying to my mail and their number is not working. " but they are fraud.

Still, i am doing follow up with them.

My amount is huge. Orderid=fmr178007...

I deposit 12500 amount of security at the time of rented a dress but I haven’t receive my security amount as per their policy which should be processed within a week but almost 5 months has completed no one bother to respond me on mails and pickup my phone calls I have two bills in which they mentioned amount to be paid by them to me...

Placed an order for renting one lahenga on january, order number : order fdr182826. I had cancelled the order. So ideally as per flyrobe's policy i am expecting a refund of 1500 within 5-7 days. But it's been 2 months they haven't refunded my money. First they emailed they will refund within 5-7 days. Latter they stopped replying me over email....

My sherwani was given on rent to Flyrobe on 25th October 2018 for a term of 1 year.

Waybill no: R13091628FR

Order ID: CC03011

The last email i received from them was on 28th February 2019, and after that there is no communication from then. Ideally, 25th October 2019 is when they should have returned me back my dress. I tried signing into their website by the given credentials, but the link is...

I have order 2 dresses, security amount of two dresses, order id - fdr176326 and mdr176542c1, haven't received yet according to their policu security amount should be refunded within one week, after so many reminder mails and calls they are not refunding my amount, please do needful, after so many reminder mails they are not arranging a call whenever i use to call them they seem busy sometime they picked me up and put me on hold but again...

Hello there

I have ordered a product from flyrobe company and then after i cancelled it because of size issue and then after i requested to flyrobe company for refund but they are not providing me refund of my money it is been 1.5 months since i've not received my money and the company is not responding my phone calls

Therefore i request you to provide me refund as soon as possible

Name : akash...

My outfit-was given to FLYROBE to list for rent on their webstie (https://flyrobe.com). Since 15 May 2019, my outfit is showing as "STUCK". I am unable to get a resolution from FLYROBE team since 6 month now. FLYROBE team is making false promises to resolve the issue but not responding for a month and even after that i get a response that they are working with their logistics team.
Flyrobe you guys are ridiculous. I am trying to reach...

I have given my 3 outfits on rent. I haven’t received my payment since 8 months and flyrobe team is not responding to my email. This is highly unprofessional.. They are still giving my outfits on rent but not giving me payment.
My money is pending with flyrobe.
Till september they were saying that they had some technical issues and then now no one is responding...

I want to get the refund of the security deposit of my dress taken on rent from flyrobe.
Pick up was scheduled on 8th november from ludhiana.
No pickup is done.
Not refund initiated.
Customer support agents are very rude and ruthless.
One of the guy kaushal he shared a pick up tracking id[protected] but this also is fake and invalid.

These guys are not uniform and speak utter nonsense whenever...

I have given my outfit to flyrobe since July 2017. Initially they told me they will showcase the product for 3 months, if it doesn't go on rental they shall send it back to me. I was also assigned a merchant dashboard, but no update on the product.
Dashboard shows 0 earnings, 0 times gone on rent.
Called Customer care a number of times, they say they will get back on this, but till date they never did.
I wrote mails also...

Its been 3-4 months now. Complain id: 264217. I didnt received my outfit and last payment amount rs.1509. They had send me the wrong outfit and they took that but later no followups. Every time when i call they say they are forwarding this case to senior person. But then they do nothing. I have already filed the complain but they are not taking it seriously....

I had to cancel the order as they mentioned the dress i ordered was not available in size. Now i have been chasing for refund since 8 june but they are not giving any update on refund. They are totally cheaters.

Order cancelled - 8 june 2019 since then i am getting this mail only that refund will be processed in 10 days and its been more than 2 months-
— forwarded message —
From: [protected]@flyrobe
Date:...

I had to cancel the order as they mentioned the dress I ordered was not available in size. Now I have been chasing for refund since 8 June but they are not giving any update on refund. They are totally cheaters.

Order Cancelled- 8 June 2019 since then I am getting this mail only that refund will be processed in 10 days and its been more than 2 months-
-------- Forwarded message[protected]
From: [protected]@flyrobe br...

Dissatisfied with quality order no. Fjr169826
The outfits received for the mentioned order id are received in bad and crumpled condition. The cover of the dresses were filled in dust.

The pink and gold jiya by veer lehenga has come with a dupatta which is much shorter in length for a lehenga and does not look like its of the same set.

I have ordered multiple times from flyrobe, very dissatisfied this time.br...

I am poorva khator from bangalore. i have placed order numbered FBR150054 for a dress on flyrobe on rent on 26th January 2019. These people have taken rent plus INR 3000 refundable deposit from me.

dress was collected in January itself. I am chasing these people from last 6 month for my deposit refund but these guys were postponing it continuously. there are almost 50 mails exchanged between me and their support team.
br...

I have given my lehenga to them almost an year ago & although it shows that it has been given on rent atleast thrice but we havent received any payment so much so that they aren't eve returning my lehenga back. Their customer service sucks to the core & have no clue about anything. They have no interface for sellers & are outrightly duping people at both ends....

I had placed order on november 23, 2018 through flyrobe order no: fmr144155 zayah lehenga of rs.1799/- on rental basis with delivery date november 30, 2018 wherein my event was scheduled for december 1st and december 2nd.

Measurements were done on november 25, 2018 and assured delivery date was november 30, 2018. When i called up customer service on 30/11/18 in afternoon i was told it will be delivered by 8pm and not to worry....

Hi All,

I booked sherwani on rent on 13th april . 2018. Their staff was extremely rude.They billed me for 24000 rs out of which 8000 rs was refundable. When I returned sherwani they told me you would get 8000 rs as refund if quality check passed. But after 10 days also I did not get any message from them for any refund.On 27th may when I called their customer care to refund the security deposit of 8000 rs they said your amount...

I have booked several orders with flyrobe on mobile no. [protected].
However after booking no communication happening.

I have below complaints who has below number
[protected] :- booked my order but then never picked up my call. They are ignoring now.
[protected] :- i had a long discussion, where she told i will get my stuff on 7th dec
[protected] :- not responding at all just sent message your fitting...