Frank Ross
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Frank Ross Complaints & Reviews

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Sanjoy_Saha
Oct 4, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Food item exchange issue

Address:84 Kalikapur Road Kolkata 700099

Dear Sir/Mam,
I was purchased Protinex wrongly on 1st October 2021 From Frank Ross 84 Kalikapur Road Kolkata 700099, actual requirement was Mama Protinex. Visited to 3rd Oct to refund the item and exchange with Mama Protinex which is not stuck at their store also asked me they can't refund the item, as per them food items not refundable at their store.

Please let me know, is the product refundable or not.
br...
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Indragan
from Kolkata, West Bengal
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Gift hamper not yet received

Address:700116

I am a frank ross user since 2014. Last year in the month of October I received a letter stating they have launched an APP for IOS and if I download and install the APP I will receive a gift hamper worth RS. 250. Last date of the offer was 31st October but I have done the download on 26th October but 3 months passed I didn't receive anything from them. I have called them mailed them several times and they replied it will be delivered soon...
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