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Freeup Complaints & Reviews

S
Sarahhhhh75
Jan 19, 2024
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Wrong product received

Address:Banglore karnataka
Website:www.freeup.app

I order 4 soft toys from freeup worth rs 1961
But recieved completely different product now seller is not answering me and even freeup customer care just giving me excuse wait for 72 hrs 5 days are already done but I didn't get my refund kindly help...
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_Asshu_
Sep 18, 2023
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Product not delivered since 25days

I had recently Sold a product On 25th August Of amount ₹450 It is not a delivered to the buyer Now today is 18th September and I have not received any updates about my product that is sold and the buyer also has not go the parcel every day I complain to the support team they say to wait 24 hours or 48 hours it's been more than 25 days that I am waiting only but no updates or payment received There is no customer support that helps you when...
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H
Hardaya
from Pune, Maharashtra
Aug 18, 2023
Sep 18, 2023
This thread was updated on Sep 18, 2023
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Parcel missed by Freeup

Address:Pune
Website:Freeup.net

@All please do not buy or sell from freeup. Feeeup app stealing my parcels and now I don't have a track where is the package currently.

There is no customer care number for help and nobody contacted me for my concern.
Its been a month now a delivery boy picked up the parcel, it is showing in transit and suddenly history vanished.. Now I don't know what to do... can anyone help me ?

Highly disappointed...
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8
8097362182
Apr 25, 2023
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Product not delivered

I have order some items from freeup on 6th of April it showed me the product will b deliver to me in 7-10 working days ...it has been more than 20 days the product is not yet delivered n it's showing the same status from day one ...i chat with the support team they only revert they have escalated this issue to delivering partner n u will receive ur order by tomorrow, but its not delivering... Requesting u to take strict action to either deliver...
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Śazzy Śangeetha
from Bengaluru, Karnataka
Mar 20, 2023
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Not responding sooner

Address:groun floor,GSV homes #5 1st cross 3rd main K.R garden koramangala banglore karnataka 560095
Website:Freeup.app

I had made complaint against a seller who sent me fake product, they told me to send proof which i did now they are not reviewing the video it's been 3 days. I want my refund!!...
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V
V8cky
from Dhule, Maharashtra
Dec 29, 2022
Mar 20, 2023
This thread was updated on Mar 20, 2023
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Freeup app is support abuser and not take action against them.

Address:groun floor,GSV homes #5 1st cross 3rd main K.R garden koramangala banglore karnataka 560095
Website:www.freeup.app/#

Hello, I would like to complain about a certain abuser on the Freeup app. I want to take action against him until I file a formal complaint with both the app and the abuser. I have reported this behavior multiple times, but they haven't taken any action or banned him. He's been abusive towards me and multiple other people as well. If you don't take action against this person, then I will file a police report of Section 504 in the Indian Penal...
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A
Aishwariya Jebarani
Aug 23, 2022
Mar 20, 2023
This thread was updated on Mar 20, 2023
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I m complaining about refund not initiated to my bank account

Website:Freeup

Hello Sir,
I have got refund of Rs 51 from freeup app. The refund has not reflected into my account. Freeup has shared the refund reference number, please kindly make the refund reflect into my account as soon as possible!!

Thank you so much for understanding and solve the issue make it reflect into my acc !
I will share the screenshot of the reference number!!...
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