Gangar Eyenation
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Gangar Eyenation Complaints & Reviews

Hello everyone.
Disclaimer: This is my personal experience only.. Other customers may have different opinion...so consider this is a reference and not the bench mark.

Refer to my complaint posted a week ago..(Hiren30). Where I have mentioned about the quality of the product and also charging high prices for frames and glasses. I am wearing the spectacles from the age of 5 years and tried all the different brands in...
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Hiren30
Apr 13, 2024
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Photochromic glass quality

I had bought 2 photochromic frames/ glasses one for my daughter and one for myself from pimple saudagar branch pune. The quality of photochromic glass is very bad and even in the summer there is no cooling effect and no transition as mentioned at the time of purchase of frame
The glass provided are of gangar own brand. We paid higher amount as compared to market rate and other competitors assuming we will get good quality. But we are...
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anagha512
from Mumbai, Maharashtra
Jan 5, 2024
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Product default and charging extra money

I have been making specs from Gangar Eyenation (Mulund) from 2011. Every time I bring my own frame to make specs. I have really high power, and hence, for better quality I have been trusting Ganger Eyenation for so many years. Even they are aware about this. This time, after 2022 I went to prepare new specs as my number was slightly changed with a change in the angle. And below is what the series of events taken place:

Every...
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Kartiki P
from Sangli, Maharashtra
Sep 25, 2021
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Unethical Behaviour

Address:Krishnayn business park, plot no. 524/A, Miraj Road, opp. Zilla Parsad 416416

I have selected 3 frames worth Rs. 26000/- (Including lenses) from Gangar Eyenation, Sangli branch a few days back on 12th Sept, 2021.
When the glasses were ready and we picked them, one of the Stepper frame worth Rs.5400/- was incorrect as we had selected a different shape of the frame.
The Store people refused to accept their mistake on providing the wrong frame in spite of showing them the bill details and while investigating...
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Bhushan_B_G
Aug 18, 2021
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Shop closed.Refuse to provide service

Address:Bhiwandi
Website:www.gangareyenation.com

Few days back I have purchased one premium specs from Gangar eyenation Bhiwandi Branch.
They gave us one year warranty of Frame.

Now I came to know that all of sudden that Bhiwandi branch got closed .

And there number is also not reachable.

I tried to contact their head office they refuse to help me.

If someone purchased the thing from one location you have to give service...
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Pravin Khadilkar
Jun 3, 2021
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Frame of spect defective

Address:Kothari Building, Plot No. 301, WHC Road, Dharampeth Nagpur, Maharashtra, 440010

I have issue defective frame of spect by Gangar Eynation at Nagpur I have return the frame for repair on at 16.03.2020 but till date not my problem and also my fram return to me I chack and found the shop is not their and land line number also not recheable...
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Address:Gangar eyenation, airoli

I made a glass at gangar eyeneation airoli, in 2days of receival, I found that the leans was chipped, took it back, the worst set of people to deal with customer and they have a different approach to complaints.they said repair takes more than 20days..I mean u can deliver a glass in a week but when it comes to complaint it takes u 20days..worst product received with worst customer care .....
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Address:Bibwewadi Kondhwa Road, Pune
Website:www.gangareyenation.com

In view of the good experience my earlier spectacles with crizal glasses from your Borivali stores, I googled Gangar Eye nation stores in Pune after shifting here. Placed order in late June 2020 at the Bibwewadi (Kondhava Road) Stores for new spects with crizal glass in progressive mode. The product was delivered in about 10 days time. I made the entire payment worth 26000/- The product however couldn't provide me comfort. I was told to give...
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Aishwarya Ghode
Feb 11, 2023
This thread was updated on Feb 11, 2023
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Faulty Frames delivered

Address:Vallabh Kutir, Shivaji Chowk, Kalyan 421301
Website:www.gangareyenation.com

I would like to bring to your notice that, Gangar Eye nation Shivaji Chowk Branch pin code 421301, delivers faulty spectacle frames to the customer, and have to audacity to provide zero value for money.

I did a purchase on 27/09/20 to which expected delivery was 4/10/20, I received a call 2 days prior to the expected delivery stating the product was ready, on arrival to my notice they were giving me the same defected spectacle...
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Address:Vasai West

I have made my reading eye lenses on 4th dec 2019 from gangar eye nation (Vasai west branch) worth inr 7, 500/-

Within 7 months of make these lenses got damaged by having multiple starches on it due to which entire lenses are damaged..

If such poor quality is maintained after spending so much of amount then it is really disappointing.

Cust. No: s021cu[protected]
Receipt no: [protected]...
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naveentiwari2u
from Powai, Maharashtra
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cheating on payment and frame of glass and delivery

Address:Koperkherne
Website:www.gangareyenation.com

My currently spec's damaged so i needed frame and lens very urgently, without spec i have difficulty on vision, when i given order to ganger eyenation they asking 100% payment on advance, not delivered the frame on time, and during delivery it is defective not as per ask which was promised during taking order. I have paid 10000 advance for two order of 17590, one order ready even multiple visit, only one order ready and sales person asking...
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Address:Gnagar Eyenation Dadar TT circle Mumbai, Mumbai City, Maharashtra, 400016
Website:www.gangareyenation.com

This is to put on record that i use to buy all our family spectacles from gangar eyenation dadar tt stores, for the last 6 years me and my wife would have purchased spectacles for worth over 12 lacs till, but we never comprehended that gangar eyenation was such a big fraud company, the moto is to optimize profit without customer satisfaction the modis-operanda they worked was that every time they checked your eye reading for spectacles glass,...
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YashRatna Kapse
from Nagpur, Maharashtra
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eyeglasses defective lens

Address:Nagpur, Maharashtra, 440026
Website:www.gangareyenation.com

I have bought an eyeglasses from gangar eyenation, panchsheel square. The sales person suggested a pair of lenses and those lenses are defected, at night the light reflects more than 2 time. You can see 2 lights in place of, for example, if you are following a two wheeler instead of 1tail light 2 can be seen. So much more for 4 wheeler, 4 lights instead of 2. When i approached the shop and contacted the sales person he just denied to correct...
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sudipta_mitra
from Mumbai, Maharashtra
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improper manufacturing of lens

Address:Raigad, Maharashtra

Recently i have purchased progressive digital lens from your panvel store.

I am not happy with the lens what they delivered, it has been made with very narrow corridor, even a 10-20deg angle vision is blur, hence not able to see clearly without continuous movement of my head.

Is it possible to see everything straight? While working on laptop, only small portion of the screen is clearly visible, rests are blur....
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Sneha suresh wagh
from Mumbai, Maharashtra
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regarding frame of lens.

Address:Mumbai City, Maharashtra

Purchased my a specs on 20/2/17, 5-6 time lense are coming out, every time they repair but no good results, again same thing happened, now they are telling i have to pay for frame (Rs[protected], on which basis i have to pay when you're frame was problematic. Please do needful as early as possible. Cust. No so63cu00004993, order no.63b2689, receipt no.[protected], trans. No 15429...
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satp
from Mumbai, Maharashtra
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wrong aspect design and ill treatment

Address:Raigad, Maharashtra, 410208

Dear viewers

Be warned. Better visit other shop for your specs.

I have paid gangar eyenation old panvel, a fat amount for making my spec. I felt severe pain in using it. On reviewing with dr it was found that the spect was wrongly designed.

Now they are charging me more to correct it. Since last 3 months i am waiting for the spect.

Will anybody accept this???...
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Kiran_20
from Mumbai, Maharashtra
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bad quality lens given which broke after 7 days and bad service

Address:400610
Website:www.gangareyenation.com

I am a first time lens user and i ordered lens from ganger eyenation vasant vihar thane west. I asked them to give one trial lenses but they said they don't provide that and when i started using trial lenses provided by them i felt uneasy most of the times and after 7 days it broked even when i was using it so carefully. They have provided low quality lenses and when i went and asked for replacement they were rude towards me and were not...
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Address:Thane, Maharashtra, 421201
Website:www.gangareyenation.com

Due to their lack of responsibility and fradulent behaviour i suffered from a high power vision. When i went to gangar eyenation for eye check up. My sight was -7 in the year 2015 but just in the year 2017 my far vision got increased by -10. Now i am facing problem to buy a lens at reasonable price. And also they provided me crizal lenses saying that original lens doesnot have any fogg mark. But the same thinh when i enquired by within my...
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Pushkar Pokharkar
from Pune, Maharashtra
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Cheap quality spectacles sold at exorbitant Price

Address:Pune, Maharashtra

I brought specs from Gangar Eyenation for me, my wife and my mom. I and my wife have single number still the specs cost 4000+. When asked how it costs so much their sales representative said that the lenses used in spectacles are cryzal n these cost about 2500 and frames of specs cost about 1800.

As for my mom, she has near and far both vision correction, so i had her made progressive glass spectacles from Gangar Eyenation....
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taramantri
from Mumbai, Maharashtra
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Wrong specification for purchase of spects

Address:Mumbai City, Maharashtra, 400036
Website:gangereyenation.com

I gave order for spects at Gangar Eyenation 162 Chinoy Mansion Near Kemps Corner-400036 vide order No. 1D10993 dt 6.1.2016 total order value 12200. The Frame was of CK and 1.8 index glass. Before finalizing the order they retook my prescription and told me that my left eye cylinder no 0.50 has come. The spects was to be delivered at their Girgaum Shop. When I took the Spects from Charni Road Shop on 13/1/16 and wore it my vision of let eye...
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rvjayan
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

poor and irresponsible service

Address:Thane, Maharashtra

I have purchased a frame costing Rs 3290 Reciept No [protected], Transcation No 9801 on 26/1/14. The frame was broken on 28/04/14 ie 3 months o[censored]sage. The Boisar dealer refused to exchange the frame and demanding full cost of the frame for replacement. It seems that gangar eye nation is selling inferior products at very high value and not caring customers. Aditya Warrior, [protected]...
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ssingrodia
from Ahmedabad, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Not giving credit note

Address:Mumbai City, Maharashtra

I had chosen frame for my mother at Gangar's Kandiwali Lokhandwala store and has given them advance of Rs. 3000/-. Subsequently, during eye checking i came to know that my mother had a cataract and need to get operated for it. Therefore I postponed the making of glasses and requested them to refund the money. However, they refused and on the option of giving credit note, it was informed to me that credit note has to be utilised within...
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DIN_RAJA
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Duplicate Frames - Prada

Address:Mumbai City, Maharashtra

Purchased so called ORIGINAL PRADA Frame for Rs 13500!
I was fooled and the frame did not even last for a year . It lost colour and broke in less than 12 months time.

It is always recommemded not to buy anything from Gangar Eyenation ...You can be fooled and be given a duplicate frames in the name of originals...
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