GMR Hyderabad International Airport Complaints & Reviews

Hi Team,

Extremely disappointed with GMR group hyderabad airport.

There were not enough wheel chairs available, nor staff, for our flight.

There were no pens available to fill the forms. All other airports provide pens

To use WiFi we need to provide an indian mobile number, all other airport do not ask for this.

No trays were provided to put our small things to...

I came here to travel to Doha from cochin as a transit passenger . What i seen in restaurant nobody is here to serve neither in restaurant nor in Bar once i asked an employee what he replied is it will take time to reach the serving staff...

Lost baggage from the worst service indigo airlines 6E-1682...

My mom was traveling from London Heathrow airport to hydrabad airport and layover at hydrabad airport for 6 hours and then connecting flight to Kolkata. She was repeatedly confirmed while departure that her luggage will be through which wasn't. She is 75 years old and required wheelchair assistant at airport which wasn't provide at hydrabad airport and she had to collect her luggage all by herself and do the luggage scanning and checking...

I was scheduled to fly at 6 A.M arrived the airport (International departures)at 3 A.M.My brother was driving the car as any sensible educated person would do he followed the directions and the direction of the Arrows.
A security guard/ parking attendant came up to us and started abusing me and my brother and threatened us saying that we entered through wrong way.Though my brother showed him the Arrow markings he was too rude and tried...

Its unethical to not have segregated prayer rooms in so called best international travel airport. Ages of travelling worldwide and its sad to see something like this at our own airport. Need this issue to be addressed ASAP.
Much appreciated....

Today we travelled to Hyd airport from USA fully vaccinated and took PCR Covid test result and uploaded in Air Suvidha. I'll explain how big the COVID scam is:
1) You come out of the flight they will directly take you to a room where you the chances of getting COVID are very high.
2) They ask you to pay 2900 for 2 hr test and 500 for 6 hr test. So think what everyone will choose to go home quickly. No one checks your pre vaccinated...

I have ordered snacks at Tiffin express near gate 102. After ordering when I asked for take away option the staff was extremely rude in behaviour and made rude comments on subsequent order for coffee. Information about orders or takeaways should be conveyed in prior manner and staff should be mindful of their behaviour...

Good day,
This is DR.K.Nidhi, radiology resident at honourable D.Y.PATIL university kolhapur!i have also extended my service to covid patients !
Today i had my flight from Hyderabad to kolhapur at 12:20pm by Indigo
Firstly i accept its my mistake to arrive late but due to unavoidable situations i had to arrive late but i was 1 hr before departure and done by web check in .
I had luggage bag for check in as i...

Immigration staff behaviour not good with family ladies who are travelling gulf. Today my wife came to muscat with omanair lines flight no wy236 departure time 1000am, to muscat, they simple comment to my wife ph you secured tedidentail card in different manner, and each other sharing oh she somany times coming and going, i know you never accept your negative points, simple convey to immigration authority to respect passengers...

I parked my bike with helmet in airport and went for 2 days travel but when i returned back helmet was missing, ask the security guy in gmr airport he said i don't know, how ridiculous? Helmet missed even it's locked! They don't even feel a bit responsible but they will charge rupees 100 for 24 hours. Really didn't expect such things from gmr. If you are not caution now, it's going to be worst in future. Hope for better management....

Washrooms in ground floor charges rs. 2 per person but the maintenance is worst. The toilet seats are broken, some toilets doesn’t even have toilet seats, fluser doesn’t work, hand dryer doesn’t work properly.

I would like to emphasise the negligence of the authorities rather than the service of the cleaning staff.. The toilet condions are in such awful condition that although the cleaning staff tries to keep them as...

Horrible security. Asked that my little brother (Child) stay outside as he didn't have a hard copy of his flight details. When we asked for assistance regarding this matter they failed to tell us a solution and then proceeded to tell my little brother to not enter until he got a copy. I asked why they were doing this, since this wasn't required in other airports... To which they replied "this is how it's done in india". Despite my mother...

Security staff at the departures is misbehaving with the passengers. Today my family had to catch up flight at 12:45 am to bangalore. At the entry gate they panicked them saying that other name is missing in the ticket. 3-4 people stopped my mother and sister as if they were thief's/ dacoit entering the airport, due to which my mother got very nervous. Later my sister went to get tickets at the counter and in the meanwhile my mother was rudely...

Dear sir/madam,

The coca cola store which is located to the right of arrival gate has been maintaining two different menus with different prices of same products.
I brought a egg puff from the counter which has price rs.30 written in the menu that is displayed on the wall but i was charged rs.35, which is written on a paper and kept at the product.
And when i ask man at the counter he recklessly replied "it...

I'm sandeep presently in gmr hyderabad airport travelling to bangalore by air asia. Our boarding gate is at gate 26.
One of my complaint is that there are lack of sufficient seating space in the airport. Including me lit of people are standing just like a local bus stand.
Second complaint is that male staff at air asia counter gate 26 at 11.16am behaved rudely when i tried to occupy vacant seat beside counter. He said it is...

Missing Contents in my Checked baggage
Hello,

I have travelled from San Francisco to Hyderabad on British airways and reached Hyderabad on Jan 10th, 2017 5.40 Am. Initially my baggage was delayed for a day and later they brought it directly to my house. Upon Checking my baggage i am missing few items in the bag. I believe these are stolen by the people who work in the airport. I never should have trusted you people...

Dear Sir,
we have sent one register post(Register Post Number-0853 at Shamshabad) to Mr. Sunil Zaphniah K, to below mentioned address on 29th September 2011, but till date we have not received acknowledgement copy. this is very important to us.
request you to take up the same get it done.
the address which we mentioned in the reister post letter
Mr. Sunil Zaphniah Kanaparthi(PerNo. 3167)
General Manager...

On the website of the company they have mentioned that there is shuttle service from Begumpet (hotel Katriya DeRoyal Paryatak) to the New Airport for Rs 95 per passenger. When I call there and spoke to the Travel Desk personnel, he told me that it would cost Rs 1700 for 5 passengers from there till the airport.

What kind of message is GMR trying to give out here. There needs to be immediate & concrete action taken against...