Godrej Smartcare Complaints & Reviews

Very poor service of godrej care. Fridge was not cooling, it took two days for technician to come and check and then fix on third day, within 3 months again it become faulty and no technician turned for two day and than took another two days to fix the problem, again it went faulty in 48 hours. No response now, number given by call center for escalation turn out to be of employee who left the company, ex employee gave number of owner of care...

I had purchased a fully automatic smartcare washing machine in the month of March 2015. On Aug 15 2015 the machine suddenly stopped midway in working condition. THereafter I lodged a complaint with godrej consumer services on the 17th Aug 2015 and was given complaint registration number P[protected] on 18th Aug and informed that technician Mr Balram Yadav will be visiting my home. THe technician arrived and on inspection told me that the...

I have a AMC of my Godrej refrigerator. On one of the AMC visit, the technician indicated that both door gaskets needs replacement so accordingly he took the money and indicated that he would come and replace the same. This happend on March 1, 2015. Though he came back and replaced freezer door gasket but replacement of main door gasket is still PENDING. When we call up call centre, they keep on telling us that...

Godrej Customercare does not care about their customers or value their time. I have been given a commitment that Godrej service engineer would attend to my call today for which I took a leave from my office and also paid the full amount of service charge by cash. But at 6:30pm , I was told by the so-called help line that my call wouldn't be attended today. It seems I made a mistake in purchasing Godrej products .Godrej takes care of...