Google Play
1
Submit a Complaint
13
COMPLAINTS

Google Play Complaints & Reviews

I started by TrueCaller Subscription (Monthly Assistant Premium) on November 14, 2023. It was for 74.50 rupees. I cancelled the subscription on December 9, 2023 which is before the due date of December 14, 2023. But 149 rupees still was debited from my bank account on December 14, 2023 by Google Play! My subscription is not even renewed on Truecaller. I need an immediate refund. This is not expected. Give me my money back...
+3 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
I cancelled my Google Play Pass subscription on 14th Jan 2023 which was supposed to renew on 16th Jan 2023. But amount 99Rs still got debited from my account. Please refund the same. Attaching all the relevant screenshots for your reference....
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Sushil chand shah
Mar 13, 2022
Mar 27, 2022
This thread was updated on Mar 27, 2022
Report
Copy

Wrong payment

Address:Bangalore

Sir By mistake, I have made payment for Purchase Google Play Recharge Code of Rs 5000 by Paytm UPI app on 13th Mar 2022 and i don’t need this recharge. I have talked with Paytm app team they said that once the transaction is successful then we can not refund the amount and they suggested that i must contact with google team. Kindly refund my amount Rs 5000 into my bank account. My email id [protected]@gmail.com...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
V
Vishal Wadane
from Solapur, Maharashtra
Feb 15, 2022
Report
Copy

Refund the Google Play Recharge

Website:Google Play

I am Vishal Wadane. My mail ID is vishal.[protected]@gmail.com. On 14 February 2022 at 11.53 PM the recharge of 220 Rs. for Google Play has been made by my Phone Pay account which transaction ID is - NX22021423531964050440901. This is made by mistake from little boy. Kindly request refund this on urgent basis.
Thank you google support team....
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
Meenajagan
from Chennai, Tamil Nadu
Dec 1, 2021
Mar 27, 2022
This thread was updated on Mar 27, 2022
Report
Copy

Google play recharge amount refund

Address:28/11, kodikattha kumaran street, nh-3, maraimalai nagar, chengalpattu dist, 603209
Website:Google play store

Sir, I am Meenatchi, 29.11.2021 I paid in your google play store recharge account Rs. 2000/-, This payment was a wrong money transfer. So, I request you to kindly refund the same account. A/C No.[protected], Name. R. Sivakumar, Union Bank of India, Maraimalai Nagar, IFC Code.
UBIN0570281.

D. MeenatchiMaragaimalai NagarChengalpattu
ChennaiTamil Nadu

[protected]

On Mon, Nov 29,...
Helpful
1 other people found this review helpful
1 found this helpful
1 Comment
Report
Copy
S
Shivam Rane
Report
Copy

Purchase not received

I made a payment of Rs. 1949 for in-app purchase to call of duty mobile game but purchase failed and my bank account got debited. I want refund of my money...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
raajmum
Report
Copy

need refund from google play

Website:Phone pe

I had done transaction of rs 1000 on 14th april 2020 for google play thinking its a google pay on phonepay app by mistake and when i asked customer care of phonepay they told to get refund from google play only as they cannot help in this case. So i need refund of rs. 1000 in my phone pe account. Thanks in advance.

Regards,
Rajesh pansare
Mail id - [protected]@gmail.com
M:- [protected]...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
₹2500 money deducted from my axis bank account without information or otp.kindly refund it. I can not process any transactions and not purchase any Google mobisystems app....
+1 photos
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
A
Amit2621
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

2500 money deducted without information

₹2500 money deducted from my bank account without information.kindly refund it. I can not process any transactions and not purchase any Google mobisystems app...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Website:Google play and pubgmobile

Im a pubg mobile player. I buyed 799 rupees uc in pubg mobile but i did not recieve any uc nor any promo çode. But my amount is deducted by google play and pubg. Kindly return my amount. My id name is khtrekiller. Screenshot are provided. I have provided transactions details. But they are not helping me to solve the problem. Please refund my money....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
W
whoanuragbhardwaj
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

money got deducted from sbi account without any otp and notifications

Address:Boys Hostel, 612, Kapurthala, Punjab, 144603
Website:Googleplay.com

Sir
My sbi account is debited with
1.) 100 RS.
2.). 99 RS.
3.) 89.68 RS.
4.). 85.88 RS.
In a row at midnight around 1:00 am and all this money is paid to Google play
I was sleeping at that time and suddenly recieved messages from bank bbout balance deduction .

The main thing is that they deduct money when I'm sleeping and I didn't receive a single otp .

Sir...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
K
krishu1986
from Burla, Odisha
Report
Copy

payment refund

Website:Google play

I have installed an app fortunescope from google play which aaked me for card details to proceed. Without my knowledge it debited rs 4300 from my account. I have raised a complain and get an reply that the amount has been refunded. But i have not received it yet and it's more than a month now. I am not getting any reply even after sending several emails.
Order no - gpa.[protected]..0...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
A
Ajay Gain
from Bilaspur, Chhattisgarh
Report
Copy

ultimate teen patti lost my chip

Address:Dehradun, Uttarakhand, 492015
Website:Google play

Hi dear sir!
I'm ajay from india i payed for 800cr chips when i got it's after during the game i won 1000cr more chips when the last playing i won more then 1200cr suddenly my chip is lost after i have tryed to give me a my chip back every think was out of controls no seen my name no seen chips i waited for a few hours after a few hours when i longined back to my page my chips was just 5 loc all chips was losed now i want to add my...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy

Google Play Recent Comments