Gunaji Enterprises Complaints & Reviews

I did an amc with sai services which closed down. There i was directed to gunaji enterpprises and told that they would be dealing with the amc hence forth. Amc done in 2016 till now only 2services conducted. How to get in touch with these people n get my money back. Need their in use phone number as the one given to me just rings n nobody picks up.

I have done amc (No. 4820) with your company for gas geyser on 3/9/2016 for a period of 3 years. However no periodically maintenance has been carried out thereafter. While contacting on given phone numbers, some phone numbers are not working. Only 25927395 is working but nobody is bothered to lift the phone for taking a complaint. Pl contact me on my mobile [protected].

I had done contract with sai services of gunaji for servicing/repairs of my 3gas geysers. After 6 months of contract they stopped giving service and told servicing shall be stopped unless we replace the coppertank which will be costing rs. 2700 each. There was no leak on the coppertank or it doesn't show signs of overheating.
This is merely the money extracting technique of gunaji. Customer is helpless as he has paid servicing charges in advance. Moreover the staff on telephone ifor receiving complaint is vey ill mannered and doesn't allow customer to to talk and they them selves keep on talking.

M/s. Gunaji Enterprises operate their business from Ground Floor, Uday Sagar Building, Lbs Marg, Mulund West, Mumbai - 400080, Behind Sharan English School .
In the month of April 2017 their representative approached me for Annual Maintenance Contract of the Gas geyser I have installed at my Residence.

After negotiations the Contract was decided for Three years and a cheque (Bank of Baroda, Thane West No 124) for Rs.2800 was handed over to the representative. He promised me that as soon as the cheque is honored the necessary service will be provided.

The cheque was honored on on 11th April 2017, so after giving a margin of 3/4 days I called them to remind for the service to be done for the Gas Geyser. I was told as the person is busy he will be sent within 2/3 days.

Till today, I as I was busy with my official work forgot to remind them for the service.

Today after numerous attempts I could get their phone connected and I got the same reason that service person is busy today too.

Meanwhile I surfed the net for opinion for the same firm. I found a lot number of people have mentioned similar complaints about the firm.

This seems to be systematic crime committed by the firm.

I hereby request you to look into the matter and help people avoid loosing their money.

Only one AC Servc done by Gunaji enterprise for which payment taken for 2 years in advance Very bad Or no service is being given No calls attended Mobile nos and Landline nos are fraud Fraud co Police complaint is in process against the Fraud co Arrest them immediately Matter is being reported in all News papers Most of the people's have been cheated by them What Consumer Forum is taking action against suçh persons even after so many complaints from public ?????? I will report this matter to CBI for investigation

I have taken the AMC for gas geyser from Gunaji, till date no service done from their end.

I want my money refund with 18% of interst...

Abhay Sonawane
[protected]
abhay.[protected]@yahoo.co.in

I bought two Onida AC's from Gunaji with 1 Year AMC contract. But since last months no service executives coming for servicing. Everytime their call centre girls call up appointment but their service executives dont turn up at given time. Its been happening since last 6moths

Sir, I bought Gas Geyser and Gas Stove from your sales person. At the time of selling both products your sales person told that I will get 5 years warranty and not needs to any service contract. Gas Stove is not working properly from the first day. I logged complaint to the company continuously, but the service person said that automatic gas stoves always gets off when you will try to sim the gas. There is no solution for the problem. But many people have the automatic gas stove, their gas stoves works properly and doesn't gets off after doing gas on sim. From last 1 and half month I am frequently calling for the gas geyser and gas stove complaint. But from company there no reply. Every time company asks for service contract even though product is in warranty period. I have done contract in warranty period in warranty but after doing contract company is not giving service. Every time gives some reason for not giving the service. Some times says all service persons are on leave for Ganpati festival, some times says part is not available. Now Ganpati Festival is over but service is not yet given. Next week Navratri will start then again their staff will go on leave. I am fed up of the company. Company charged Rs.5000 for both the products for service in warranty period. But company is not giving service promptly and properly. Company sold me faulty products. It is my kind request to solve my problem.

I have also been cheated by this Gunaji. I purchased a kent water filter from them. Later on they pestered us to buy the AMC. At the time of buying Amc their salesman said the AMC includes replacment of filter once in a year. However after few months when we ask them to replace the filter they are denying that and saying that will cost extra money. We have been cheated by them. I will never buy anything from them in future. Please...

Complaint about purchase of A/c model of Onida which was duplicated and also very poor performance of the machine.
Several Telephonic reminders also were not helpful in this matter. Our whole matter is described below letter to dealer and company which also has not responded .

Dear Sir,

I have purchased above Onida split A/c from M/s Gunaji Enterprises,
Borivali (East) Mumbai-400080 vith their order no- 8049 dated
29/3/2012.

I would like to bring to your kind notice that performance of above
A/C is not satisfactory in regards to cooling effect is not proper.
After repeated requests to M/s Gunaji Enterprises,
Thier engineer had visited after three weeks and had checked the
condition of A/C, but still the cooling is not proper, moreover sales
executives of M/s Gunaji Enterprises had agreed to enter five years
comprehensive maintenance contract free of cost.

In view of the above i request you to depute your engineer to check
the installation & performanc e of this unit and rectify the defect.
Also confirm that during warranty period who will provide the service
ie. M/s MIRC Electronics Ltd or M/s Gunaji Enterprises.

My address is as follows
Flat Mo-303, Dani Rashmi Apt
67, Gokhale Rd Dahanukar Wadi Kandivali (West)
Mumbai-400067
My contact Number - [protected].

Kind Attn- Mr Pradeep Gunaji/ Mr Sairaj Gunaji

Please be informed about five year comprehensive maintenance contract
has not been received till date as agreed by your executive Mr Rajan
Apraj.