H. P. Gas Complaints & Reviews

Sir mera hpgas aap me giveup subcity ho geya hei 4 yaer ho geya mereko giveup subcity cancel karna hei so plese requst cancel this giveup subcity...

Every time they book online but never come they don't even give phone numbers they are creating a lot of irritation Booked gas but never come but delivered they are causing a lot of trouble

Hello,
Our HP Gas dealer is delivering very old damaged washer cylinders everytime which leads to gas leakage problem and we are calling the HP gas technician everytime. Even the HP gas dealer delivery person is very rude and rough in behavior. He is treating us like a street dog and whenever we asked him to check the gas cylinder for some leakage he becomes very angry and behaving very rudely. Rven the cylinder comes with a very less quantity compare to Our previous months delivered cylinders. HP has dealer Global HP Gas Agency, shop No.3 & 4 at happy homes avenue, pillar No..190, Beside PVNR Flyover, Attapur, Hyderabad-500048, Telangana State.
I would request you to please take necessary action on this Global HP Gas Agency as there are many complaints on them.but no one taking action.

06.02.2022

Dear Hindustan Petroleum Corporation Limited

Jai Hind Shriman

RECOMMENDATION FOR SYSTEMIC IMPROVEMENT: It is recommended that prepaid cash receipts, should in green colour. The delivery human being, should first produce the the cash receipt to the consumer so that the family members of the consumer will review the of payment.
*Post Paid payments*
It also recommended that delivery human being, should collect correct amount if paid by e- commerce means.

Please make a video projecting safe guarding the consumer interest.

Namasate ji
Jai Hind Shriman

Consumer 623384

I am Mr. Ramesh who is living in Pudhupet, Nagari, Andra Pradesh. I am having HP gas connection with consumer number "613609". The HP gas agency name "Venkataramana Hap Gas Gramin VITR, Distributor Code[protected] . Everytime gas delivery boy asking additional delivery charges more than cylinder. Even when I booked in online he insist me to book manual delivery to pay cash by hand. If I refused that, he did not delivery the cylinder and asked to come to agency office. This creating threaten me. Please take necessary action upon this agency. Not only for me, every house facing same problem who are all connect with this Gas Agency.

The dealer is cheating. I had booked online through your portal paying 882 rs on 22nd Aug 2021. And today I got the refill delivery with the bill 907 rs.
They had billed wontedly after the increase of the price, isn’t it fraud??
Then they have the guts to say that I should call then and beg my gas refill to be delivered, also they are saying to complain where ever I can and want to.

Please take an immediate action on the same and tell me know will this fraud continue?? If HP going to work the same way ?? Your dealer is cheating and you will not take any action on the same??

Hi,

My aadhaar linked with very old LPG ID which was surrendered long back. Recently I have taken connection from HP GAS but unable to update Aadhaar though Agency because System is rejecting to update aadhaar and error message is dual cylinder so Surrender old cylinder. But I do not have it.. I have done aadhaar Seeding process to NPCI via Bank as per instruction is given by HP Gas customer care . Still issue persists, and old LPG ID is still not replaced with recent new LPG ID in NPCI. Both Agency and Bank are unable to update new LPGID to Aadhaar. NPCI is not accepting new request from agency and Bank then what is the other proceedure.

Distributor : 15096410 svs gas agency (Hp gas) : medak
Consumer no. : 610253
When ever i booked a refill, every time delivering to someone even after complaining at portal and gave complaint in person no change form agency and even hp, this time i have booked on 27-mar;2019 online and even paid online, portal showing delivered on31-mar'2019 to someone, when i tried to call none of the phone numbers are working and no response when i submit online complaint. This is not the first time.

Please take needful action against to the said agencies

Dear Sir, I lodged a online complain and also visited Monharlal office and requested to attend on very urgent basis, he agreed to do so. Till yesterday no body attended the complain and I sent my friend to talk to dealer office but he reluctant to listen any thing. What is the use of complaining if gas is leaking and no body attend after expiry of 3 complete working days. Requesting to attend without wasting further time. Thanks Basanta Kumar Mohapatra [protected]

sir

as declare by Hindustan petroleum they will book cylinder every after 21 days but they are not clearer from which date, date of delivery or date of booking as per our routine we book our cylinder after 21 days of booking, but company delivery schedule is not proper they are taking gape of 4-5 days, due to this reason booking will 21+5=26 day and in the next it will add 5 days extra every nezxt month in the season of winter the consumption is high than other season we have only one cylinder, some time it is empty within 21 days, in such case we are purchase cylinder rs.600 to 650 from other source.

hence you instruct to hp dealer to write down on slip when they will book next cylinder of consumer.

dinesh parashar
kolar road bhopal
con.no.704069 dealer nonika agency, shahpura bhopal

Dear Sir/Madum

I (A.D.V.S.N.Raju) residding at C/o.H.P.Singh,Chitrakoot Nagar, Lane - 2,Bibigaunj
Bagawanpur, Muzaffarpur. Having L.P.G Connection with H.P L.P.Gas Dealer M/s.Ajay Gas Consumer No.615496. I have booked gas on 28/9/2010. as per norms gas should be deliver with 5 working days. since I had telephoned to agency on 7/10/10 & 8/10/10 they said gas will be delivered tommorrow. Here I could not under stand how many tommorrows they require to deliver.

Please take needfull action against to the said agencies.

Thanking you
yours faithfully

ADVSN RAJU
Consumer No.:615496

I booked for home delivary on 15/3/2010 consumer No.604232 booking No.237856 but till date 15/5/2010 not deliver.whenever I make rember three times.he says tomarrow must be delivered .Iam very sorry to say weare facing much problemdue to this type of service and it is reguler happining with H.P.
My Gas agency Code No.512450
Gas world
Chelakkara

I Think distrubtion system of HP GAS is totally out of control, I orderd gas cylinder on 21/03/2010 & till now I have not recived it inspite of calling them storekeper & dealer but no any action.my GAS AGENCY IS SURSUMAN GAS SERVICE & its condition repeated every month every booking. my consumer number/booking number is-646608/54542
Sir please do something its situation, I fully hopeless in this matter

I booked gas for home delivery on 9.03.10 but till today 20.03.10 not deliver. Whenever i make phone call to their representative representative mobile switch off .Whenever i go to Gas agencies, he says tomorrow may be delivered. I am very sorry to say we are facing much problem due to this type of service and it is regular happening with HP.
In open market HP gas available on payment of Rs 500/-. My HP gas Distributor
Neeraj Singh (Distributors Code 718950) blacked gas to open Market at much amount.
My HP Gas Agency Name - Vaishnav Gas Agency
T.J.Katra , Mariahu, Distt. Jaunpur U.P. 222161
Mob. No. [protected]
My HP Gas Distributors Name - Neeraj Singh
My HP Gas Distributors Code - 718950

I have booked gas online vide booking no-210690, dt-21.01.2010 but till date i have not received my refilled gas. This is not for this time only although it is the routine of the agency. They provide us refilled gas at list 40-45 days. Kindly do the needful.

Regards
Surjit Kumar Srivastava
Consumer no-612859
Shiv Sai Gag Agency
Bhangel, Noida

I booked my cylinder on 21december2009. They told there is shortage so your delivery will be late. Now after one month they are telling that your booking date is not 21 it is27 asper their records.But in my book it is 21.When shown they tried to make 21 27 and give me threat do whatever you want,complaint where you can.IS THIS A WAY TO TREAT A CUSTOMER WHEN MISTAKE IS THEIR?

Is there any rules of company that one domestic consumer will book in a interval of 21 days after booking the 1st one. while I am booking my distributer "Kalyani Gas" , Govindpur, Dist. Dhenkanal, State Orissa says that you will get the gas with an interval of 21 days.
Hence I may kindly be allowed to recieve the rules in E.MAIL immediately.

My Address is:-
Santanu Kumar Das,
Laxmi Bazar, Dhenkanal.
Orissa.
Pin-759001

Hi,

I, Narasimhulu B, resident of Plot No.37&52, Sy.No.100(B), Madhuranagar Colony, Near Pragathinagar, Nizampet, Kukatpally, Hyderabad, consumer no. 610226, have booked for L.P.G refill on 07.09.2009 with Ratna Gas Agency, Addagutta Society, near JNTU, Kukatpally (their telephone no.20040942 &[protected]. At the time of booking, they informed me that the refill will be supplied within 10 to 15 days and till today they have not supplied the refill. If i contact them over phone, they say that the door is locked and will be supplied within 2 days. Eventhogh some one is at home, they fail to supply refill. Many times they keep their office phones switch off/no response even at 4pm also. I also told them that i will personally come and collect the refill but no response.

Kindly help in this regard.

Dear Sir

I got trasnfored my H.P.Gas connection from manasa Gas Agency Kukatpally Hyderabad
to Pune on 4th June 08 .But I could not get suitable job there so i did not take connection
there.Now I returned back to Hyderabad to the same Address.Hence I request you to arrange
to issue the same connection to me at the earliest.I am in search of job and need gas connection
immediately.I hope you can understand my problem and arrange to issue the connection.

Thanks&Regards
K.V.Subba Raju
Consumer No 612803
Manasa gas Agency Kukatpally.Hyderabad 72

Sir, I have booked for supply of filled up gas cylender on09.05.2009 and my cosumer no is 603746.I have lodged such type of allegation on 06.02.09 along with some specific allegation against the dealer, on getting my allegation the dealer supplied me the gas cyleder.But I am very sorry to inform you that no inquiry was taken up against the dealer in connection to my previous allegation by the HP Gas authority.Again the dealer is doing such delay on my booking i.e.on 09.05.2009.My distributer's code is 957180 and distributer's name is Hota Enterprise, Lalbazer, Baripada.(From-Tapas Ranjan Chakraborty, Palbani(near N.H.circle)Baripada, Mob-[protected])

My Consumer No. is 601922 and HP Gas agency name is PREM GAS AGENCY, Sarita Vihar New Delhi-110076

I booked gas for home delivery on 28/03/09 but till today 02.4.09 not delivered. In this connection, number of times reminded to representative of said Gas Agency...

I have booked my refill on 5th feb.2009 & my refill slip no.was 5649.My gas distributor is CITY GAS,
SAHARANPUR, U.P.I have visited & requested for the delivery of Gas refill about six or seven times, every time I was told that the refill would be delivered the very next day.Today I am complaining after waiting the
whole day, tomorrow will be the weekly off of the distributing agency.

I hope my complain will find a solution forthwith.

thanks

sir, i am shishir kumar mohanty who is electrical engineer at private company.Now iam staying at Balasore in Orissa-756001.I went to HP distibutor in my locallity and request to distributor mr.manaharlal kanaiyalal(distributor code no:-957904), Balasore in orissa.
At prescent i have no connection of gas.I & my family is helpless for finding new connection and geting trouble for cooking of food.
I would like to know if what is doing authorised by you.
yours sincierily
s.k.mohanty,
At:-nalamganj.
Po:-motiganj.
Dist:-balasore.
State:-orissa-756001
contact no:-[protected] &+[protected]-mobile

I booked gas for home delivery on23.01.09 but till today 06.02.09 not deliver. Whenever I make phone call or meet physically to their representative, he says tomorrow must be delivered. I am very sorry to say we are facing much problem due to this type of service and it is regular happening with HP. My Gas Agency Name is M/S Paul H.P.Gas Co., Paul Bhawan, 25, R.B.C.Road, Kolkata-700028, The Consumer No. is 625873, the phone No. is[protected],
We do not want to face more problem by informing you. If possible to regularised gas delivery, we will be thankful to you.

Regards

Partha Chowdhury
Consumer No. 625873

MY CI=ONSUMER NO. IS 611841
I HAD GIVEN AN ORDER FOR A GAS CYCLINDER ON13.11.2008 AND i WAS GIVEN BOOKING NO, 741. i WAS TOLD THAT I WOULD RECEIVE THE GAS AFTER 15 DAYS BUT STILL I HAVE NOT RECEIVED THE SAME. i AM NOW INFORMED THAT THE COMPUTER NO IS NOT TALLYING. i HAVE BEEN RECEIVING GAS FOR THE PAST 10 YEARS AT MY NEW RESIDENCE I.E C/5 FLAT NO.104 CITIZEN CARNATION CO-OPERATIVE HSG. SOCEIETY
NAIGAON EAST.401208. WHY SHOULD I BE DEPRIVED OF GAS FOR
NO FAULT OF MINE. KINDLY LOOK INTO THE SAME AND LET ME HAVE THE GAS CYCLINDER URGENTLY.
THANKING YOU

RAYMOND MIRANDA

I'm a 74yrs old house-wife, and my ailing husband is 83 yrs old. I'm having a single cylinder connection of H.P.Gas since 1999 at Burdwan, West Bengal. My Consumer No.
is 609227.Distributor Name- M/S Kalyaneswari Gas Distributor, Distributor Code is
306560. Now I want to know the booking procedures, e.g, 1) Time of booking, 2) Number of days between 1st booking to 2nd booking, etc.
Please help me through e-mail, an early reply.

Sir,
I am the customer of HP Gas cylender withno: 605XXX, branch at Shiva Shakti gas Agency, Kothapet, Hyderabad-35, Phone:24044322, 24048864. For the last one year I am facing with this office, when ever I am trying to book the cylender. They are accepting to book after one month and delivering the cyleder after 20 days. In any case if we are not present at the house when they are delivering they are saying that your booking was cancelled so you have to book again. Two times it is happend that they are saying that we already issued, two days back, come for booking after one month, even that did not received the cylender. To whom they are delivering also we donot know. They are not booking some times on phone. Please take necessary action.

I booked gas for home delivery on 05.07.2008 but not deliver the same yet today date.17.07.2008.Whenever i make phone call to their representative, he say tomorrow must be deliverd daily. I am sorry to say we are facing much problem due to this type service and it is regular happening with H.P.Gas.My Gas agency distributor code No.957280 m/s Shashi gas agency, Near Laxmi Cinema, Tonk Road Jaipur. Phone No.[protected]

My Custmoer No. 517394

sir
i booked gas for home delivery on 21/01/2008 and again on 22/01/2008,But till today 02/02/2008
not deliver,
whwnever i make phone call to their representative,she says to morrow must be delivered
hence we are facing much problem due to this type of serive,
please do need full

santosh chinchalkar
Shivam palace
shilpa society
Manish nagar,somalwada,Nagpur.


My Customer No-625674


Customer Name

M/s Sanjana Gas agency Shop no-3
Chichbhawan,wardha road,nagpur
Distributo Code:7 105790

NO BODY IS KEEN AND TAKING INTIATIVE TO IMPROVE THE SYSTEM.MAY BE MANAGMENT IS SUPPORTING AS SEEN BY ATTITUDE.
ISO CERTIFICATION OF H.P.SHOULD BE CANCILLED AS NOT TAKING CARE OF CONSUMER.
----- Original Message -----
From: Deepak Sharma
To: [protected]@up.nic.in ; [protected]@hpcl.co.in ; [protected]@hpcl.co.in ; [protected]@hpcl.co.in ; [protected]@hpcl.co.in ; [protected]@hpcl.co.in ; [protected]@hpcl.co.in ; [protected]@nic.in ; [protected]@ad1.vsnl.net.in ; rajat.[protected]@indiatvnews.com
Cc: [protected]@hpcl.co.in ; [protected]@hpcl.co.in ; shashi-Aaj Tak ; [protected]@hpcl.co.in ; [protected]@hpcl.co.in ; [protected]@hpcl.co.in ; [protected]@hpcl.co.in ; [protected]@hpcl.co.in ; [protected]@up.nic.in
Sent: Friday, January 25, 2008 12:32 PM
Subject: Re: cancillation of dealship for LPG GAS


Dear Sir
I just received a call from M/s H.P.,Mr.pravan kumar,some how is has taken on conference in phone to the owner of Tyagi Gas Agencies ,who became silent all the time.As a result Mr.Pravan was taking favor of Mr.Tyagi and in his site the person who is raising voice is fool and culprit.He was trying to patch up the complaint.When we discuss about fact and give the example,he has disconnected the phone.

I know this is difficult to change the system by the effort of one person but some has to be raise the voice for getting justice and control the resources which is providing by the government to citizen on subsidized rates by facing the loss .

I hope impartial enquiry will be done by the authorities

Regards

Deepak Sharma


----- Original Message -----
From: Deepak Sharma
To: [protected]@up.nic.in ; [protected]@hpcl.co.in ; [protected]@hpcl.co.in ; [protected]@hpcl.co.in ; [protected]@hpcl.co.in ; [protected]@hpcl.co.in ; [protected]@hpcl.co.in ; [protected]@nic.in ; [protected]@ad1.vsnl.net.in
Cc: [protected]@hpcl.co.in ; [protected]@hpcl.co.in ; shashi-Aaj Tak ; [protected]@hpcl.co.in ; [protected]@hpcl.co.in ; [protected]@hpcl.co.in ; [protected]@hpcl.co.in ; [protected]@hpcl.co.in ; [protected]@up.nic.in
Sent: Wednesday, January 23, 2008 11:39 AM
Subject: cancillation of dealship for LPG GAS


Respected Chief Minister O[censored]tter Pradesh-For Your kind information and N/A please
Respected Minister Of State for Ministry of Petroleum & Natural Gas(Cabinate) For Your kind information and N/A please


Kind Attention-Incharge of LPG home gas distribution head

Dear Sir

I am poet Deepak Sharma(http://www.kavideepaksharma.co.in) putting in vaishali ,Ghaziabad (u.p.)and having your connection for home LPG gas unfortunately and connected with your distributor M/s Tyagi Gas Agencies Vaishli Ghaziabad ,consumer code no.610038.
This distributor is famous in ghaziabad for black the gas cylinder and mis behavior.We generally found the gas with in 20-30 days with the answer that there is short supply of gas in the market and if you want to take the cylinder in black please pay Rs.500.00.
Gas cylinder is supplying by the same distributor in short by weight and some times there is water inside the cylinder to adjust the weight.
Attitude and customer response is very poor and generally abuse .If you visit the vaishli will found that all the hotel,restaurant and street shops using the home cylinders which has been supplying by the person in black.Whenever we asked and oppose for the same they become wild and said "What ever you want can do and we have the setting with upper level and area manager.

I request you ,please cancel the license of this agency immediately and APPOINT SOME ONE ELSE WHO CAN REALLY SERVE THE SOCIETY.I am sure that you will take some necessary action in this regard.I am sending one copy of this complaint to Ministry of petroleum,district magistrate as well as cm of state.
THANKS & Regards
DEEPAK SHARMA
[protected]