H. P. Gas Complaints & Reviews

Hello,
Our HP Gas dealer is delivering very old damaged washer cylinders everytime which leads to gas leakage problem and we are calling the HP gas technician everytime. Even the HP gas dealer delivery person is very rude and rough in behavior. He is treating us like a street dog and whenever we asked him to check the gas cylinder for some leakage he becomes very angry and behaving very rudely. Rven the cylinder comes with a very...

06.02.2022

Dear Hindustan Petroleum Corporation Limited

Jai Hind Shriman

RECOMMENDATION FOR SYSTEMIC IMPROVEMENT: It is recommended that prepaid cash receipts, should in green colour. The delivery human being, should first produce the the cash receipt to the consumer so that the family members of the consumer will review the of payment.
*Post Paid payments*
It also recommended that...

I am Mr. Ramesh who is living in Pudhupet, Nagari, Andra Pradesh. I am having HP gas connection with consumer number "613609". The HP gas agency name "Venkataramana Hap Gas Gramin VITR, Distributor Code[protected] . Everytime gas delivery boy asking additional delivery charges more than cylinder. Even when I booked in online he insist me to book manual delivery to pay cash by hand. If I refused that, he did not delivery the cylinder and asked...

The dealer is cheating. I had booked online through your portal paying 882 rs on 22nd Aug 2021. And today I got the refill delivery with the bill 907 rs.
They had billed wontedly after the increase of the price, isn’t it fraud??
Then they have the guts to say that I should call then and beg my gas refill to be delivered, also they are saying to complain where ever I can and want to.

Please take an immediate...

Hi,

My aadhaar linked with very old LPG ID which was surrendered long back. Recently I have taken connection from HP GAS but unable to update Aadhaar though Agency because System is rejecting to update aadhaar and error message is dual cylinder so Surrender old cylinder. But I do not have it.. I have done aadhaar Seeding process to NPCI via Bank as per instruction is given by HP Gas customer care . Still issue persists, and...

Distributor : 15096410 svs gas agency (Hp gas) : medak
Consumer no. : 610253
When ever i booked a refill, every time delivering to someone even after complaining at portal and gave complaint in person no change form agency and even hp, this time i have booked on 27-mar;2019 online and even paid online, portal showing delivered on31-mar'2019 to someone, when i tried to call none of the phone numbers are working and no response...

Dear Sir, I lodged a online complain and also visited Monharlal office and requested to attend on very urgent basis, he agreed to do so. Till yesterday no body attended the complain and I sent my friend to talk to dealer office but he reluctant to listen any thing. What is the use of complaining if gas is leaking and no body attend after expiry of 3 complete working days. Requesting to attend without wasting further time. Thanks Basanta...

sir

as declare by Hindustan petroleum they will book cylinder every after 21 days but they are not clearer from which date, date of delivery or date of booking as per our routine we book our cylinder after 21 days of booking, but company delivery schedule is not proper they are taking gape of 4-5 days, due to this reason booking will 21+5=26 day and in the next it will add 5 days extra every nezxt month in the season of winter...

Dear Sir/Madum

I (A.D.V.S.N.Raju) residding at C/o.H.P.Singh,Chitrakoot Nagar, Lane - 2,Bibigaunj
Bagawanpur, Muzaffarpur. Having L.P.G Connection with H.P L.P.Gas Dealer M/s.Ajay Gas Consumer No.615496. I have booked gas on 28/9/2010. as per norms gas should be deliver with 5 working days. since I had telephoned to agency on 7/10/10 & 8/10/10 they said gas will be delivered tommorrow. Here I could not under stand...

I booked for home delivary on 15/3/2010 consumer No.604232 booking No.237856 but till date 15/5/2010 not deliver.whenever I make rember three times.he says tomarrow must be delivered .Iam very sorry to say weare facing much problemdue to this type of service and it is reguler happining with H.P.
My Gas agency Code No.512450
Gas world
Chelakkara...

I Think distrubtion system of HP GAS is totally out of control, I orderd gas cylinder on 21/03/2010 & till now I have not recived it inspite of calling them storekeper & dealer but no any action.my GAS AGENCY IS SURSUMAN GAS SERVICE & its condition repeated every month every booking. my consumer number/booking number is-646608/54542
Sir please do something its situation, I fully hopeless in this matter...

I booked gas for home delivery on 9.03.10 but till today 20.03.10 not deliver. Whenever i make phone call to their representative representative mobile switch off .Whenever i go to Gas agencies, he says tomorrow may be delivered. I am very sorry to say we are facing much problem due to this type of service and it is regular happening with HP.
In open market HP gas available on payment of Rs 500/-. My HP gas Distributor
Neeraj...

I have booked gas online vide booking no-210690, dt-21.01.2010 but till date i have not received my refilled gas. This is not for this time only although it is the routine of the agency. They provide us refilled gas at list 40-45 days. Kindly do the needful.

Regards
Surjit Kumar Srivastava
Consumer no-612859
Shiv Sai Gag Agency
Bhangel, Noida...

I booked my cylinder on 21december2009. They told there is shortage so your delivery will be late. Now after one month they are telling that your booking date is not 21 it is27 asper their records.But in my book it is 21.When shown they tried to make 21 27 and give me threat do whatever you want,complaint where you can.IS THIS A WAY TO TREAT A CUSTOMER WHEN MISTAKE IS THEIR?...

Is there any rules of company that one domestic consumer will book in a interval of 21 days after booking the 1st one. while I am booking my distributer "Kalyani Gas" , Govindpur, Dist. Dhenkanal, State Orissa says that you will get the gas with an interval of 21 days.
Hence I may kindly be allowed to recieve the rules in E.MAIL immediately.

My Address is:-
Santanu Kumar Das,
Laxmi Bazar, Dhenkanal.br...

Hi,

I, Narasimhulu B, resident of Plot No.37&52, Sy.No.100(B), Madhuranagar Colony, Near Pragathinagar, Nizampet, Kukatpally, Hyderabad, consumer no. 610226, have booked for L.P.G refill on 07.09.2009 with Ratna Gas Agency, Addagutta Society, near JNTU, Kukatpally (their telephone no.20040942 &[protected]. At the time of booking, they informed me that the refill will be supplied within 10 to 15 days and till today they...

Dear Sir

I got trasnfored my H.P.Gas connection from manasa Gas Agency Kukatpally Hyderabad
to Pune on 4th June 08 .But I could not get suitable job there so i did not take connection
there.Now I returned back to Hyderabad to the same Address.Hence I request you to arrange
to issue the same connection to me at the earliest.I am in search of job and need gas connection
immediately.I hope you can...

Sir, I have booked for supply of filled up gas cylender on09.05.2009 and my cosumer no is 603746.I have lodged such type of allegation on 06.02.09 along with some specific allegation against the dealer, on getting my allegation the dealer supplied me the gas cyleder.But I am very sorry to inform you that no inquiry was taken up against the dealer in connection to my previous allegation by the HP Gas authority.Again the dealer is doing such...

My Consumer No. is 601922 and HP Gas agency name is PREM GAS AGENCY, Sarita Vihar New Delhi-110076

I booked gas for home delivery on 28/03/09 but till today 02.4.09 not delivered. In this connection, number of times reminded to representative of said Gas Agency......

I have booked my refill on 5th feb.2009 & my refill slip no.was 5649.My gas distributor is CITY GAS,
SAHARANPUR, U.P.I have visited & requested for the delivery of Gas refill about six or seven times, every time I was told that the refill would be delivered the very next day.Today I am complaining after waiting the
whole day, tomorrow will be the weekly off of the distributing agency.

I hope my complain...

sir, i am shishir kumar mohanty who is electrical engineer at private company.Now iam staying at Balasore in Orissa-756001.I went to HP distibutor in my locallity and request to distributor mr.manaharlal kanaiyalal(distributor code no:-957904), Balasore in orissa.
At prescent i have no connection of gas.I & my family is helpless for finding new connection and geting trouble for cooking of food.
I would like to know if what...

I booked gas for home delivery on23.01.09 but till today 06.02.09 not deliver. Whenever I make phone call or meet physically to their representative, he says tomorrow must be delivered. I am very sorry to say we are facing much problem due to this type of service and it is regular happening with HP. My Gas Agency Name is M/S Paul H.P.Gas Co., Paul Bhawan, 25, R.B.C.Road, Kolkata-700028, The Consumer No. is 625873, the phone No. is[protected],...

MY CI=ONSUMER NO. IS 611841
I HAD GIVEN AN ORDER FOR A GAS CYCLINDER ON13.11.2008 AND i WAS GIVEN BOOKING NO, 741. i WAS TOLD THAT I WOULD RECEIVE THE GAS AFTER 15 DAYS BUT STILL I HAVE NOT RECEIVED THE SAME. i AM NOW INFORMED THAT THE COMPUTER NO IS NOT TALLYING. i HAVE BEEN RECEIVING GAS FOR THE PAST 10 YEARS AT MY NEW RESIDENCE I.E C/5 FLAT NO.104 CITIZEN CARNATION CO-OPERATIVE HSG. SOCEIETY
NAIGAON EAST.401208. WHY SHOULD...

I'm a 74yrs old house-wife, and my ailing husband is 83 yrs old. I'm having a single cylinder connection of H.P.Gas since 1999 at Burdwan, West Bengal. My Consumer No.
is 609227.Distributor Name- M/S Kalyaneswari Gas Distributor, Distributor Code is
306560. Now I want to know the booking procedures, e.g, 1) Time of booking, 2) Number of days between 1st booking to 2nd booking, etc.
Please help me through e-mail,...

Sir,
I am the customer of HP Gas cylender withno: 605XXX, branch at Shiva Shakti gas Agency, Kothapet, Hyderabad-35, Phone:24044322, 24048864. For the last one year I am facing with this office, when ever I am trying to book the cylender. They are accepting to book after one month and delivering the cyleder after 20 days. In any case if we are not present at the house when they are delivering they are saying that your booking was...

I booked gas for home delivery on 05.07.2008 but not deliver the same yet today date.17.07.2008.Whenever i make phone call to their representative, he say tomorrow must be deliverd daily. I am sorry to say we are facing much problem due to this type service and it is regular happening with H.P.Gas.My Gas agency distributor code No.957280 m/s Shashi gas agency, Near Laxmi Cinema, Tonk Road Jaipur. Phone No.[protected]

My...

sir
i booked gas for home delivery on 21/01/2008 and again on 22/01/2008,But till today 02/02/2008
not deliver,
whwnever i make phone call to their representative,she says to morrow must be delivered
hence we are facing much problem due to this type of serive,
please do need full

santosh chinchalkar
Shivam palace
shilpa society
Manish nagar,somalwada,Nagpur.
br...

NO BODY IS KEEN AND TAKING INTIATIVE TO IMPROVE THE SYSTEM.MAY BE MANAGMENT IS SUPPORTING AS SEEN BY ATTITUDE.
ISO CERTIFICATION OF H.P.SHOULD BE CANCILLED AS NOT TAKING CARE OF CONSUMER.
----- Original Message -----
From: Deepak Sharma
To: [protected]@up.nic.in ; [protected]@hpcl.co.in ; [protected]@hpcl.co.in ; [protected]@hpcl.co.in ; [protected]@hpcl.co.in ; [protected]@hpcl.co.in ; [protected]@hpcl.co.in ; [protected]@nic.in...

Iam a consumer of HP gas LPG with consumer number 603210 and the dealers name & tel no is Davinder Gas agency Old Court Road, Narnaul Distt. Mohindergarh(Haryana), tel no is 251963, 252963.I had booked the gas on 19/01/2008 on the general booking number was 83. I have yet to receive the delivery.
I am not being able to contact the gas agency on the phone.
I have personally contacted to the office on 24/01/2008, 27/01/2008...