Halifax Bank Complaints & Reviews

I am a retired, elderly, disabled customer go Halifax Bank. I noticed some unrecognised payments on my account so decided to follow this up with Halifax. I phoned them and they took my details and then said they would 'pop' my call over to their fraud department. I was then in a call queue for 2.5 hours. My disability means I get stressed on the phone and can get panic attacks. This is information on my file (I reminded them of it when I started). Eventually I was forced to abandon the call because I soiled myself (upsetting but medically unavoidable!) I then tried to get back to fraud, but was (unsurprisingly) unwilling to join a call queue. They gave me a 'direct' number for fraud and suggested I call later in the week. I did and explained everything yet again, only to be put in yet another call queue(presently 1.25 hours). It seems the details of my report are on my file, which Fraud has, but they haven't got back to me about it! It appears there is no mechanism for me to request Fraud contact me urgently, which makes me think ?Halifax is as keen as the fraudsters to ensure I give up any Fraud report/complaint/claim as soon as possible. I was already spectacularly unimpressed by Halifax and this is just the icing on a pretty scandalous case. I am now actively seeking a better bank.

Sir i got mail from

[protected]------THE DIVISIONAL DIRECTOR
FOREIGN REMITTANCE DEPARTMENT
HALIFAX BANK PLC, 56 BUCKINGHAM
PALACE SW20 LONDON H7 GM2
UNITED KINGDOM
TELL: + 44 [protected]
TELL: + 44 [protected]
E-MAIL:[protected]@accountant.com...................[protected]

these address and they said i won 750,000 US Dollars and they asking me to send these informations... Specially any ID Proof

[protected][protected] YOUR AGE:................
(2) ADDRESS WHERE THE CONSIGNMENT IS TO BE DISPATCHED:....................
(3) YOUR OCCUPATION:...................
(4) YOUR MOBILE PHONE NUMBER:..................
(5) YOUR COMPLETE NAME:........................
(6) SCAN COPY OF YOUR PROOF OF IDENTITY............................[protected]

Please say whether i can believe them or not..... I mean can i send the ID proof and remaining details to them.... Please respond me as well as quick sir... Here my mail id [protected]@gmail.com...........

Sir,
I have received below mention e mail regarding winning of lottry, whether this is fake or correct:

Scotland Postcode Lottery <[protected]@shaw.ca>

Scotland Postcode Lottery
Suite G4 14 Links Place
Edinburgh EH6 7EZ, Scotland.
Postcode Lottery Representative

Dear: Postcode Lottery Winner,

We are pleased to inform you of the result of Scotland Postcode Lottery, which Your e-mail address was attached to Reference Number: xxxxxx. Note: Your lucky Winning Email falls within our European booklet representative office in EDINBURGH SCOTLAND. It was selected along with others as winners. I have finally verified your winnings and it's exactly with what is present on our Database. You have therefore been approved to claim a total sum of £270,000 GBP (two hundred and seventy thousand pounds sterling) in cash credited to file XYL/[protected]/2010. Your winnings will been documented for record purposes. we do believe that your winnings will be put into good use.

However, Your winnings have been forwarded to the HALIFAX BANK PLC in EDINBURGH SCOTLAND UK, for transfer of your winning funds in cash to your home bank account in your country. Contact : Mr. Brown Edward (HALIFAX BANK PLC)

You can now begin the final step of the claims process, contact HALIFAX BANK PLC for transfer of your winning funds, Please fill in the verification form provided below and send to the Bank for transfer.

CONTACT HALIFAX BANK PLC WITH THIS FORM:
******************************************************************
OFFICER NAME: Mr. Peter Harrison
[protected]@halifaxgroups.co.cc
BANK ADDRESS: 24 La Porte Precinct,
Grangemouth FK3 8AS, United Kingdom
+ (44)[protected], + (44)[protected]

******************************************************************

LOTTERY WINNERS APPLICATION FORM FOR PAYMENT:
1. FULL NAME........
2. COUNTRY OF ORIGIN.....
3. PRESENT ADDRESS..........
4. AGE................ 5. OCCUPATION......
6. SEX....................
7. MOBILE NUMBER........
8. MARITAL STATUS...... 9. AMOUNT WON..........



BANK INFORMATION FOR WIRE TRANSFER
ACCOUNT NAME:[protected]
ACCOUNT NUMBER:[protected]
BANK NAME:[protected]----
BANK ADDRESS :[protected]


Also be inform that the services that will be rendered to you by Halifax Bank Plc in accordance with the Scotland Postcode Lottery Board. Which state that you will have to adhere to all instructions from them on how to finalise the final process.

For security reaon your Reference Number: PCL12SC have to be kept confidencial to avoid double claims.

Good luck and congratulation once again.

Best Regards
Mr.Patrick Matheson
Promotion Manager
Scotland Postcode Lottery.

‏‏

On last 28.01.10 I got a sms regarding Nokia Award of 950,000 GBP from UK. Then we Contacted with Halifax Bank in UK. As per their instruction we paid the delivery charges of Courier Company in UK (Omni Freight Courier Express). After that the Courier Company sent a person (Mr. Philip Gore) to India and told us that I have to pay some other charges in UK and India (as per RBI's rules) regarding the fund transfer. Therefore, As per discussion I already paid a huge money. Everyday He told me after paid the charges I will get my money but still now today I don't receive the money. Regarding this I sent a mail to Halifax Bank and Courier Service but the couldn't reply. Now I can't understand What I will do. Please help me.

E-MAIL CONFIDENTIAL IMMEDIATE

To,
Dr. Gespat Hank
THE DIRECTOR OPERATIONS AND FINANCE
HALIFAX BANK
Waterloo Liverpool St. John's Road
159 St Johns Road, Waterloo L22 9QE Great Britain
EMAIL; [protected]@halifaxbankliverpol.co.uk
Tel: [protected]
Fax:[protected]


I write to lay claims over my winnings as was announced by the...