Happenstance Complaints & Reviews

Order Number: #1677470 Order Placed: August 10, 2023 Product Ordered: ADA Women's Sandal

I placed a return for the product on August21, 2023 as the size did not fit me. I did not receive the refund till now, despite adhering to the return policy.
I returned the item in its Original condition with the brand's box & MRP Tag intact. Their executive checked the product when i handed it over to him for return. Instead of sending the refund, I got a call from their customer support team on September 1, 2023 making false accusations against me for using the product.

Fraudulent and unfair trade practices will not be tolerated, Happenstance
is fooling customers by forcing us to keep their product we don't need.

I bought a happenstance product worth 1799 . Unfortunately it was too tight and uncomfortable in wearing it . Later when I given for return they said it's rejected as it was used . I barely used it then I packed it back .. I was very disappointed in trying out the new brand ..

I had placed an order for footwear and it has been almost a month, there has been no delivery of the concerned item. It was a pre-paid order. On the website, it says shipped which means as per general understanding that it is yet to be delivered but somehow the tracking shows delivered.
I haven't received any delivery confirmation OTP, message, or anything. I have tried to contact them but they haven't given any reachable number or mail.
It has been a real pathetic experience for me and I would recommend nobody to use this con ordering site.

I want my order or even a refund at this point of time.