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Healthmug.com Complaints & Reviews

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Shivaprasada C Muliyala
May 2, 2022
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Payment done but product not received

I ordered some medicines in healthmug and also amount to be debited from my account but product order is not confirmed...
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Shivaprasada C Muliyala
May 2, 2022
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Product order not confirmed

I ordered some medicines in healthmug
Charges for that product is already debited but order not confirmed...
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Address:2/308,Sri RAJAPPA Nagar, Trichy-19

I made payment for my orders and rs 976 was debited from my account. Reference payu id[protected]. I made many complaints and no response. Neither my order is executes nor money refunded....
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D
Diyadavid
from Kunnamangalam, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

I paid my order, but received no msg, no mail for confirmation, plus it is not showing in order of my account.

Website:Healthmug

Today, on 26 August 2019, i placed my order of one hairoil. I headed to payment and paid the amount of my order but neither i received any message nor email of my order confirmation. The amount is deducted from my account. Again i opened the website and sign in.
Now after signing in it is seen like my order is not showing in orders of my account. Heathmug haven't provided any customer care no. Or email or any thing. Now i feel like...
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S
Srty
from New Delhi, Delhi
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non delivery of items

Address:New Delhi, Delhi, 110075
Website:Healthmug.com

Its been one mth tht i orderd a few items from healthmug.com and no news yet from the site on my order...

I hv mailed my complaint to them at least 6 times... Each time i mail them with the complaint... They reply tht the details will b shared within 24-48 hrs...

Infact they hv stopped responding to mails nw...
I ordered on 18 march... Order no od[protected]

They dont pick up the...
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Jasman Singh
from Noida, Uttar Pradesh
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very poor service by healthmug.com

Address:New Delhi, Delhi
Website:portal for buying medicines

Fraud website in name of customer service, they have kept some dumb receptionist who picks up the call and doesn't answer. When i was ordering the medicine it was showing it will be delivered within 1-3 days and now estimated time is 1 week. I have even mailed them but i haven't received any reply. For past two days the tracking details is showing medicine has dispatched from dtdc noida but i dont know how big noida is that medicine hasnt...
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