Hero Fincorp Complaints & Reviews

My loan number 6211456
Name punitha B R

I attach emi statement
and my bank passbook.
In statement only show 350 bounce charge is deducted my account.
But bank statements bounce charge is deducted 1475

8/1/2020. 295.00 deducted
8/5/2020. 295.00 deducted
8/6/2020. 190.93 deducted
9/6/2020. 104.07 deducted
8/7/2020. 2.98 deducted
9/7/2020. 292.02 deductedbr...

सर मैंने 26/10/2020 को सुपर स्प्लेंडर बाइक बावा मोटर सहारनपुर से खरदी. मैंने 41000 रुपया downpayment की तोर पर दिए. लेकिन इन्होने सिर्फ 31000 का downpayment दिखया और 10000 रुपया हज़म कर गए.
कोई उपाय बताये इनको सबक सिखाना का.
कृपया अपना स्टाफ बदले

Sms and calls are coming to me to maintation balace in my saving a/c. But i have paid the all the loan amout against my two wheeler bike loan.
Name: sushil mondal
loan ac no:chktwl[protected]
application id:8344595
plz take necessary action
my fore clsose amount was rs.69360.15
but the finance agent taken rs.72349.00
contc no-[protected]...

Sir this v sandeep my mobile number is [protected] an amount of 295 is debiting from my account every month as a mandate failed charges please see this

यह इतनी घटिया सर्विस वाली कंपनी है मेरा लोन हुआ मार्च में सब मेरे डाक्यूमेंट् ले लिये लौन अपरुअल भी आ गया और मेरा लोन अकाउंट भी एक्टीवेट कर दिया सब कुछ हो गया था लेकिन अपनी...

I had purchased hero duet from sub dealer, nehtaur of bharat motors-hero motorcycles, dhampur, bijnor against a loan from herofincorp in the month of january 05, 2019. I have deposited all the balance in the month of december 30, 2019 (Amount no. Dmptwl[protected]) after that they have deducted emi amount 2 times. Now i am following & also visited many times to bharat motors dealer to return my money but they are not responding clearly. Now i am being harrased by sub dealer, nehtaur. Photo of ecollections receipts attached. Please check the my account active or not humbly requested to return deducted amount of 2 emi.


Jitendra kumar
Vill - samaspur husanpur, teh-
Dhampur, dist-bijnor, po-nakvipur khajuri, u. P

Dear sir, deducted emi, 5489.00, dated 14/08/2020, but i pay emi online5871.93 as dated 14/08/2020, i paid by patym, emi deposit twice, dues august 2020,

Dear sir
Please provide the noc of non disbursement loan.. And remove this loan from cibil
This is showing in my cibil..

Dear sir
I want to inform you my application id - 2878439 and this loan amount closed before 50 days but my noc documents not received yet.
Please find the attachment
I strongly request you to hiro fincorp team please help us
And also give acknowledgement for the same.

Thanks & regards
[protected]

Please send noc. Loan account number siktwl[protected]. My installment was completed before 6 months but still didn't receive noc. Agents of my area working for hero fincorp are not cooperating and their service is very bad. They only give one reply that noc will come soon. I am listening this word from 3 months. I am being mentally tortured plz help me. S. Skyworld. [protected]@gmail.com

I didn't receive noc of my bike hf deluxe even after i completed the installments before 6 months. The agents are not cooperating at all. I will never purchase a bike from hero next time and make sure my relatives and friends do the same. Maybe anyhow i get the noc but i will never buy any product from hero fincorp unless the agents are punished who made me suffer mentally.

I given prasonal loan but loan not received
Hero fincorp asking noc charge.5000 rs
Already paid money
Ensures & prossing fee. 2400.00
Adv. Emi. 2934. 00
Tds amt. 5000
Total paying money. 10334. 00
#
Received mail from rbi bank.

Dear, suraksha sonone you are kindely being informe that, we reccieve your 55000 inr, but this transaction is stop due to noc reason, so please pay your noc charge 5000.

Thanking you.
#
Mr. Abhishek shrama
Mr. Abishek shrama mobile no.
[protected]
Delhi office. Please tlod mr abhishek shrama.

From
Sanjay sonone
Mobile no. [protected]
[protected]

On 16th jan 2020 i tried to pay my emi for Loan no:GANTWL[protected] through amazon pay upi and amount were deducted from my account and transaction failed in their payment page, as it was failed i tried to contact customer care number but it was always busy, so i mailed them about the matter and i got reply from them asking account details and shared it too, later that their is no response from them. i am trying to call them for last 5 days but still their line is busy.

Sir, I availed a car top up loan vide Loan No.6301028 on 22.10.2019 and the amount disbursed as Loan UCHYD00072855 for Rs.6, 00, 343 for 48 months.
But I received a message from one Mr.Srinivas by his mobile whatsaap as loan amount is 5, 77, 500, EMI 17, 285 for 48 months. Processing fee + valuation Rs.11473/-, RTA and stamp duty Rs. 9000/- HDFC Loan Closure Rs. 4, 51, 157/-, Duplicate RC 4000/- Hold amount Rs.10, 000/- and Rs.91870 deposited in my account. I am not able understand that no one given hero fin corp contact number and the variation of loan amount is around 23, 000/- not given to me.
The amount hold Rs.10, 000/- not released till date and also RC not given to me.
Hence, I request you to look into this matter and do need full justice to me.
Thanking You,
Yours faithfully
K.Srikanth Reddy
[protected]

I purchased a bike from hero through their finance but from the purchase date i have paid all of my finance amount but still they are not updating that in their system and every 1 moth or 2 month they come up with some pending amount with different different people, one day had snatched my bike and i had to pay 10k for full and final in that they have included everything and also when i found my bike, it was in worst condition
They promised me that i would get my noc in 1 moth through delivery but now again getting call from a legal department and asking for more money or they will not give noc

Dear, Sir/Madam

Your Executive collected my Two wheeler Emi Rs.3318 and his name Rahul, assured me that my emi will paid and now I have another cheque bounce from my bank and I have paid two times of cheque bounce charges from my account.Please check my emi details and plz be uregent.
So I kindly request to you plz submit my emi which I pay you already

Thankyou

My loan no. Is 4203290 i was paid my amount at 6.12.19 but today they call me and asking for money. But i was told them that i was paid all. Dues but without checking they ask for money when i told them plz chek my detail they cut my phone. The mobile no. Is [protected] they caller is very rude and misbehaving. Plz make action against them. My name is farzana begum. Caller name is ashu

. Shame on hero fincorp. Even after paying emi in advance, my account was bounced with penalty charges. And later on one more emi deducted. This happened three times. This is very disgusting thing. When i talked to your representative and told him about the status, no satisfactory action by him. It looks like that everybody is drunkard. Shame on you. Whenever i call to customer care, every time found busy. Every service is worst. I want my emi back
My num [protected]

I am raghvendra singh i have bought a maestro scooter 11months before from apex automobile yashoda nagar kidwai nagar kanpur up. Today they told me for engine work in it so you have to give vehicle for 7-10 days and around 1500 to 2000 you have to pay.
Now tell me why should i pay and why should i bare this problem. Its your fault. Tell me should i do.
Scooter registration name is uday singh.
Contact no [protected]

What is the problem with you guys? i already paid my loan amount so why are you asking me for more money ? firstly you guys told me that i can not change my bank account {that was my selery account and i changed my job} so i need to change that account and u guys refused it then your collation agents told me to pay emi to him by cash and other side you a doping my cheque for every month WTF? and its been more then 2 years and i payid my lone amount that collation agent named- hemant bhai left the job and there is no person i can speak with some time ago i got a call from hirofincorp and they said i have to pay more to get the NOC then i asked him why so he told me you have to pay penalty amount of RS 26000 almost i littrally feel shocked bcz i already paid 3000 rs to that collation agent as a penalty and he said you will get your NOC in 15 to 30 day via courier its verry shocking that this kind of companys fooling us then i told that guy i will not gona pay any single rupee more i just want my NOC that all

I am giving a one emi payment but I am not recieved any messages for this successfully payment .and also I am tried call him but he is not pick up my phone ...and then your company is calling me and said your emi is not completed but I am giving my payment already to your agent ...and your agent is not send me the confirmation message... so please help

Hey there this is anees ahmed k
Bought hero maestro edge bike with one of the worst dealer service which is in kengeri upanagar bangalore 560060,
Ss motors
And the service by these showroom people is really worst,
On handing the new bike there is was no petrol filled, for accessories i was sent to banashankari other main dealer, no proper response from them and no data of mine with them was available, they dont keep my loan data a d details and nothing to help with the bike issue
The service centre below this has the worst experience in my life time, the service centre people are very stubborn, rude, when i gave my bike new maestro for 1st service, all the worst thing was bike got failure on the road next day a d i was sitting on the road, i took the bike for nearby garage, and came to know all the service done is loosely wiring, wiring work done is wrong, and d also my bike indicator sound machine was stolen in this service centre, very very bad hero

Since then i didn't go to this service centre and all my 5 free service expired,

And now after completing of 18months loan, hero fincorp is also the worst service provider, now its 21months still i have not got the loan clearance letter from fin corp, yet, when called the service no. Customer care they a
Told they will soon dispatch, and that is aftet we ask you dispatch, and why it was delayed for 2 months after loan completion, they aay sorry,

But to my surprise still i have not received any letter for loan clearance, please dispatch it and send me tracking details, after i receive the loan clearance i have to contact rto to get my original documents, please help in this regard
And reply

Regards
Anees ahmed k
[protected]
Bangalore kengeri upanagara 560060

To: corporate. [protected]@herofincorp.com, customer care
25/1/2019
Dear sir,

We have received your letter dated 16/1/2019 (Attached to this email for your ready reference). We are surprised and shocked with the contents of the said letter.

We feel yet again, we need to remind you that our sanctioned loan amount was rs 3 crores, against which you have released only 1.5 crores. Since that sufficed our requirements at the time of the release we accepted the rs 1.5 crores. As collateral we have given you our property of rs 75 crores. At the time of sanctioning of the loan, we were given the formats of the documents that needed to be executed by us with the lessee. They were simply given to us as a format and not as absolute. The same would need to be customized specific to our transaction, as no two transactions are alike. We had already submitted our edited versions of those formats before the sanctioning and disbursement of the loan (Please note). This can be easily understood by hero as they provide customized financial solution to various customers as per their requirements and not a standard solution for all customers. We are in touch with your officers, mr punit, mr pradeep and mr haresh mehta, to discuss the pending paper work issue and to resolve the same as soon as possible. However till date we have not received any reply from anyone as we feel they do not have any authority to take a decision for the same.

Needless to remind you the lessee is m/s ashoka buildcon limited., being a public limited company they are bound by rules and regulations of their company. Certain conditions of those documents in question here, are not acceptable to ashoka. They simply wish to either work within the 4 corners of the rent agreement or to vacate the premises, they have more than 6 such premises within mumbai. They give us total rental of 18 lacs per month in various heads. If for any reason they vacate the premises due to this documentation issue, who should be held responsible for the loss incurred by us. The rent agreement executed between us and ashoka was prior to ours i. E hero and us. The same cannot supersede the old agreement.

Your primary requirement of the rent be paid into an escrow account, is acceptable to ashoka and to us. Today your emi is about 2.45 lacs, whereas the rentals received in that particular head is 6 lacs plus gst. Ashoka’s and our main constrain is that the additional amount and the gst which is received in the escrow account, be returned to us immediately. If the same is not done by hero then ashoka would not release the next month’s rent as the gst would remain unpaid. We were informed by your officers that this condition was not acceptable to hero. We fail to understand the intention of hero here. Does hero wish to keep the 6 lacs of the rentals against the emi of rs 2.45 lacs. If so what was the whole point of creating a emi schedule. We feel someone who has authority should sit down with this issue and clear this. Because as businessmen, it is but obvious that hero should not claim any amount over and above the emi. Maybe we have misunderstood hero and feeling cheated at the moment. A

Another issue was that your documents asked for possession of the said property upon demand of hero. Dear sir, i wish to ask you that is the reantals are paid on time to the escrow account then why would hero ask for possession. We added to all the documents that if the rentals are not paid by ashoka in the escrow account then after following due process of law, all measures can be taken by hero. Which is right in law and any other condition of directly taking possession of a 75 crore property for the dues of 1.5 crore is no lawful. Besides this fact, ashoka is a renokned name in their industry, they have installe a plant of more than 3 crores and are doing business from this property since over 7 years. How can they accept the condition of vacating the premises on demand of hero.

The again as businessmen, we understand the insecurity of a lender and so we have already taken precautions and have mortgaged the entire property worth 75 crores with you. You have hypotheticated the rentals of premila m shah to give in escrow account which ashoka and us have no issues with.

Today, total rentals received from asoka buildcon ltd is rs 18 lakhs per month, 3 other heads i. E. M. P. Shah / chirag m shah / international chemical company are getting nearly rs 13 lakhs, which again go to another escrow account with another financial institution so in that case they are not asking more than emi and how can they be secured if you demand direct possession from ashoka or us. The safety of asoka buildcon ltd machinery and plant worth rs 3 crores and how other banks escrow account will be secured.

You are requested to clarify the above issues with someone who can disucss this with us and take a decision on it. We have already talked with your haresh mehta and he said that we would arrange a meeting with senior credit manager to solve these problems.

Please note the balance disbursement of rs 1.5 crores is not disbursed to us so we are facing acute finance problem. This is the main reason we cannot complete our project and we are incurring more than rs 20 lakhs loss per month, you are responsible for this loss. Please clarify the matter immediately; otherwise we have to approach another financial institution for our requirement to replace your holdings in the mortgaged property. Please note that we have mortgaged property worth rs 75 crores. If you see our last 10 years financial records we have not paid single day overdue interest from where we have taken loans. Our personal guarantee is with you that totals assets of over rs 150 crores and your amount is just rs 3 crores and you have disbursed only 1.5 crores.

We have already time and again complained to pradeep tiwari who is our rm and have written letters in customer care for the same.

You are requested before writing letter to us you have to check this matter as there is corrective actions needed to be taken at your end. We would expect your letter dated 16/1/2019 asking for additional amounts to be withdrawn. We also reserve our rights to claim damages from hero, for the losses incurred by us due to non-disbursement of the remaining sanctioned amount, which is our urgent requirement as the same will be out working capital.

Once again we request you to clarify the matter within 1 week from the receipt of this letter. If for any reason hero cannot resolve the above issues then please send us a letter withdrawing your loan facility so we can approach our potential options with other financial institutions as the limitations to perform are found to be with hero.

Thanking you,

Yours faithfully,

Mahendra p shah/ chirag m shah

Sir,
"june month due receipt not updated".
Loan no:3034071,
Name: murugan shanmugam
Please accept my complaint and process this problem quickly because, my loan payment is not update and overdue charges is high. So please accept my request and anyone of the hero dealer, collection and sales executive not accept my complaint.

Dear sir/ madam
I am dr. Gaurav sharma and purchased a bike hero passion with financing it from hero finance
Application id is 3932096
Loan account number is viltwl[protected]
Emi amount: rs rs 2797.00

On the basis of the application an emi of rs 2797.00 was started from december 2018 onward.

Although the emi is regularly getting deducted, now in january 2019 as well feb 2019 i am getting messages from my bank that hero finance coop is again initiating mandate registration of rs 2797.00. (See attachment)
I have already reported the issue to the custumor care number of hero finance on jan 25 2019 but the executive has told that he cant register the complaint. Thus i am writing this to solve the issue.

In case i will receive such mode of deducing twice the emi, i will be forced to request my bank for stopping payments to hero finance. Thus it is my kind request to see through the matter

उक्त संदर्भ में लेख है कि मैने राजीव मोटर्स टोंक से हीरो डीलक्स मोटर साईकल खरीदी थी मुझे फाइनेंस से गाड़ी की कीमत 63580/-बताई गई मेने डाउन पेमेंट राशि 25000/-हेरॉइनकॉर्प के प्रतिनिदि विशाल दे दिए और मेरे को उसने बताया कि आपके अब फाइनेंस राशि 38580 है परंतु मुझे कंपनी का स्टेटमेंट मिला तो उसमें गाड़ी फाइनेंस राशि 41820/-अंकित आई।जब फाइनेंस प्रतिनिधि टोंक से बात की तो बताया कि गाड़ी असैस्रीज के पैसे अलग से लगते है जबकि गाड़ी राशि तो मैने 63580/-ऑन रोड है फाइनेंस में अस्सिरिज के राशि अलग देनी होती है क्या कृपया मेरे से अधिक ली राशि मेरे लोन खाता TNKTWL[protected] me adjustment kane ki kripa kare

I am yalla neeraj kumar (From andhra pradesh) previously staying at dodballapura - 561203, bangalore, karnataka. We together friends took an vehicle loan for hero maestro edge on the name of mine. Now i had transferred to rajasthan due to some issue in college. Soo it’s been 3months and paid 2 emi on time. He accepted to pay the rest of the emi on time. But niw he is neglecting to pay the emi. What should i doo now...? Vehicle registration number is (Ka 51 v 3600)

Dear sir

I was taken a two wheeler loan by hero fincorp ltd my emi gross tenure is 10 months and net tenure is 09 months as per soa and do letter so i have already paid all emi
Four emi by bank and 5 emi by cash but your collection team is demanding 1 more emi so kindly check and resolve this problem on urgent basis banking and payment receipt attached with this complain

I have taken two wheeler loan from hero fincorp. On jan 2018, i want to close the loan, i asked his executive to close my loan. On 18 jan 2018, he collect the aount of rs 7108/- (2 months emi of rs 3014/- and preclosing charges). On 08 feb 2018. Again my emi was deducted by hero fincorp from my bank. Due to their negilgence, my housing loan was cancelled due to emi double deduction. The matter was taken up with their head named subranshu mandal, grievance cell. He accepted their negligence. Once i asked for my emi and loss of rs 11000/- for processing fees for housing loan. They sent my emi on 07 mar 2018. Once, we not pay money by one day they fined rs 350/- penalty. But hero fincorp was delayed money by 1 month. Pl instruct the hero fincorp for loss of my processing fee and interest for emi for one month at the earliest.

I am s ramasuresh, i purchased hero xtreem sports at cost of 89000 and i paid 40000 as downpayment, application and rc and road tax etc they have to finance 52500, but financed amount is 58000. I complaint against to this in hero showroom and zonal manager and collection dept tl also but nobody responded. By result i paying late emi's. I argued several times please do correction th en i pay in time. No result in this so i am approaching through.