Hireach Broadband Complaints & Reviews

My id is jn_uma . I never got they speed I paid for and many times I lost job and salry due to disconnecting. And response from technicians and customer care is never postive ....

Hi,
I have taken 1 year plan from hireach by paying respective plan amount.But the services are so poor that even 1% of the services are not satisfactory.There will be frequent disconnections on daily basis.I have struggled with tgis broadband from past 5 months. But now its been out of my patience to handle.So, I am reaching this consumer complaints platform with a hope.Kindly look into it and help me in getting remaining amount...

We gave all proofs and money, but it has been 15 days there is no connection. The executives are giving no response, behaving very rudely, we asked to at least refund our money but neither they are giving connection nor refund our money...

This broadband company hasn't offered monthly plans for our locality and i had to end up opting for a yearly package which is worth inr 7000. They did promise uninterrupted service. Yes, they did provide the service, until 3 months ago when the interruption started. When i complain on disconnection, they visit the place, remove the plug and insert it back to the port and ask me to check the connection now and it works for couple of hours....

Hi,

Seven days back i contacted hireach executive for connection shifting complaint. I was told that the connection shifting charges would be 200rs. I mentioned to him that last month when my package was expired, i told the customer care executive that i would have a new connection to avoid any shifting charges, but the customer care executive mentioned to me that we will do it for free, you can recharge your package now....

Hireach broadband is the worst network i have ever experienced in this internet world. They promised me to provide an uninterrupted service. I have my wifi box connected to a power point where there is 24 hour power supplky. But whenever there is loss in power, the wifi box works but not the internet. I register this complaint once in everymonth and these shameless guys give same explanation everytime. And the speed that im experiencing is...