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Ibisfab Complaints & Reviews

D
Dmora
from Mumbai, Maharashtra
Jan 6, 2024
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Very cheap products and return policy is lie

Address:129 - Polaris Mall, Puna Gam, Surat, Gujarat. 395010
Website:ibisfab.com

I ordered saree from them and its not at all what is in the image and material is also not as mentioned. I placed return request but they are not ready to return and jst keep replying as it is the same as shown in the image. Its jst so disappointing. They are looting people....
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R
Ri y
Dec 26, 2023
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Wrong product delivered

Address:198, Polaris Mall , Surat
Website:ibisfab.com

I ordered a linen saree from ibisfab.com which had the following name on this website:
Entrancing Grey Colored Festive Wear Pure Linen Designer Saree.
Ibisfab.com shipped me the wrong product . When I requested for return to be replaced by what i had ordered, tehy asked me to share the unboxing video and shipping label. I shared everything. Infact I have the messages from their delivery partner shiprocket stating that the above...
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R
Reetu Tiwari
from New Delhi, Delhi
Oct 9, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Ibis fab

I have purchased saree from Ibis Fab and the saree is not as shown in online pictures. i have been trying to return it with support email id but they haven't arranged for return yet.

No pallu attached to saree, it has short length.

Ibis Fab hasnt arranged for return even after complaining and i keep getting emails saying delivered product is same as on image....
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J
Jami S
Sep 19, 2023
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Clothes

Address:128 Polaris Mall, Puna Simhada BRTS Road, Surat 395010
Website:Ibisfab

I want my money back. Ordered 2 sarees worth Rs 2297 and they didn't seem to be that costly when they were delivered, Decided to return, followed the return policy but they won't respond to any of my emails or calls.I just my refund...
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M
Manjiarun
Jun 12, 2023
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Online shopping fraud

Address:129 - Polaris Mall, Puna Gam, Surat, Gujarat. 395010
Website:ibisfab.com

I ordered a linen saree seeing the advertisement but what I received was a cheap quality fabric..They are not responding to calls nor refunding the money even after continuous follow up by mail...
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O
Oppenheimer
Jun 12, 2023
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Mass Cheating and Fraudulent Company

Address:129 - Polaris Mall, Puna Gam, Surat, Gujarat. 395010
Website:www.ibisfab.com

This company is very fraudulent. I had also been cheated likewise. It's a wonder how these people are brave enough to cheat the people with outright trachery, with such arrogance hiding behind the facade of online trade. The CYBER CRIME Unit could certainly round up these criminals within 3 days meat out justice like dismemberment of a limb, hand, leg or other body parts or lifelong imprisonment. Crimes like these are buzzing in India...
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S
Stacie
May 8, 2023
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Extra amount not paying

Website:ibisfab.com

I purchased 3 same sarees for 3 people. The order got automatically cancelled. So ordered again as we needed the same saree. Now they are not refunding the extra amount paid by me. Also the saree quality is so bad according to the price . And their review page is also not there. Neither for the saree nor for the website....
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S
Sujji Kasukurthi
Nov 28, 2022
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Not return the saree

We have initially placed the order from iBIS fab ad we collected the saree which we selected.

Answer return the saree to the iBIS fab as per there instructions only, answer were doing follow up but they are saying not received the saree to there shop.

We verfied the courier shop at our side and they confirmed they have been received on 21st Nov 2022.

But they are saying 25th nov they have not received...
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K
Keerthi konda
from Vijayawada, Andhra Pradesh
Oct 3, 2022
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Linen cotton saree

Address:Gujarat
Website:www.ibisfab.com

I placed the order on www.ibisfab.com on 28 the September 2022 with amount 1359 paid through gpay...
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D
Disha12345
Sep 25, 2022
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Fraudsters

Address:129 - Polaris Mall, Puna Gam, Surat, Gujarat. 395010 Or 406 Meriton Yogichock 395006 surat GJ
Website:ibisfab.com

I had ordered a linen saree from ibis website dated 03/04/2021. As per your cancel policy, if I cancel my order before product has been shipped, you have to refund my entire amount. I was cancelled my order on 15th April 2021 via what’s up.

After my cancellation request, they had shipped the order which I have cancelled on 24th April 2021 and the product which they had sent to me is a false product in which part of product...
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S
Sumarajesh
Aug 13, 2022
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Cheated

Ordered for linen sarees, received cheap synthetic ones....
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D
Dev.arjun
from Koyilandy, Kerala
May 6, 2022
May 12, 2022
This thread was updated on May 12, 2022
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Received cheap quality and no response while trying to return

Address:129 - Polaris Mall, Puna Gam, Surat, Gujarat, E-mail: [email protected] Mob: +91 8160801509
Website:ibisfab.com

I have purchased four sarees worth Rs.5005/ from ibisfab.com and received very cheap quality product and also completely different from what they shown in the website.When I tried for retuning the product, nobody answers the call and no response from the customer support email provided.Kindly look into this and help me to recover the amount...
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K
kithkum
May 2, 2022
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Despatched different product shown in website

Address:129, Polaris Mall, Puna Gam, Surat, Gujarat
Website:suppot@ibisfab

Ordered for linen cotton saree shown in their website under ID SA[protected]: SKU NF 1143 dt.25.04.2022 for Rs.1309...
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S
sila ahmer
Mar 25, 2022
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Fake website

Address:Saroornagar
Website:www.ibisfab.com

No correct item sent, no return no refund, no response, these people are ###, they foolish people they want money they don't have respectable website....
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H
Hanumanthappa H
Mar 22, 2022
Mar 22, 2022
This thread was updated on Mar 22, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Sarees

Address:Address: 129 - Polaris Mall, Puna Gam, Surat, Gujarat; Hours: 7 Days a week from 10 am to 6 pm; E-mail: [email protected] Mob: +91 8160801509 (Mon-
Website:Ibisfab

Its a very fraud company its send very very low quality saree its have helpline no but not recive pls take their worst product back and pls refund my amount
Humble request sir pls refund my money

Address: company
129 - Polaris Mall, Puna Gam, Surat, Gujarat; Hours: 7 Days a week from 10 am to 6 pm;
E-mail: [protected]@ibisfab.com
Mob: +91 [protected]

(Mon-Fri -10.00 AM to 6.00 PM )br...
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L
Limcee
Jan 20, 2022
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Fraud site

Website:Ibisfab.com

My mom saw this site on youtube advertisement n purchased a 1000 rs saree and got a 250rs worth saree which wasnt even matching to what shepurchased so I tried to return the product via calling the registered no bt it didnt respond so I tried to trace their address... n found out that the mentioned address is fake......
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J
Jaishreeneelam
Jan 7, 2022
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Online shopping fraud, no exchange, no return...all fake

Address:Surat, Gujrat
Website:ibisfab.com

I orderd product from it.. after receiving the wrong product(saree).. there is no such response from there even after writing email and calling them..
https://ibisfab.com/...
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J
Jayanti Srivastava
Dec 28, 2021
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Wrong and defective saree delivered

I had ordered a yellow and pink border linen saree. The product is totally defective and not upto the mark. Would like to return....
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S
Sireeshasandeep
from Chennai, Tamil Nadu
Dec 25, 2021
Dec 25, 2021
This thread was updated on Dec 25, 2021
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Wrong product delivered, unable to return, the concern people are not responding

Address:IbisFab, 129 Polaris Mall, Puna Simada BRTS Road, Surat 395010
Website:Ibisfab.com

Sir I bought 2 Lenin cotton sarees of different colours, they send other colours of raw silk material( not Lenin cotton), so when I want to return they are not responding, I booked in cash on delivery mode, I paid to delivery person through Google pay. Now they are not responding for calls, whatsup, messages....
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P
Priyan1989
from Delhi, Delhi
Dec 18, 2021
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Return a saree

Address:[email protected]
Website:[email protected]

Ibis fab is not responding to my mail regarding return of a saree and they don't have return option in the website....
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P
PreeV
from Chennai, Tamil Nadu
Nov 29, 2021
Nov 30, 2021
This thread was updated on Nov 30, 2021
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Saree not the same as picture display

I purchased a saree for 998 rupees. It was told as biege colour and heavy linen cotton kalamkari But the saree received was of a totally different material. It seemed to be overpriced for the material. I don't like it atall. Very disappointing. It is cheating. Their return policy is also not friendly....
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D
Diya14
from Chennai, Tamil Nadu
Oct 15, 2021
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Saree online shopping

Website:Ibisfab

I ordered three saree in website but got a call from another person who claimed that cod is not available for the online purchase. Do she suggested purchasing two saree through cod. Sent me wrong product of poor quality and is not responding to any message or call...
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S
Sarojini Ramachandran
Oct 7, 2021
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Sarees supplied

Address:120,Polaris mall,Puna simada BRTS road,Surat 395010
Website:Ibisfab

I bought three linen sarees online on 21/09/21 paying 3315/-rs. They delivered cheap quality sarees and different from what I chose. I tried reaching customer support by mail and by phone. There's no response. One call was picked up and now I think I am blocked. Nobody answers. This is total fraud site....
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V
Vermashristi
Sep 9, 2021
Oct 7, 2021
This thread was updated on Oct 7, 2021
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Bad quality

I ordered a saree on 3rd sept 2021 and received the order on 8th sept 2021.
The price of saree is ₹998 but the quality if products is that much worst that it doesn't cost more tha ₹150 and I paid ₹998.
And when I was trying for refund and return they are not responding, no way of communicating....
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S
Srinivas18957
Sep 7, 2021
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Saree

Address:129 Polaris Mall, Puna Simada BRTS Road, Surat
Website:ibisfab.com

Dear Sir

I regret to inform you that I ordered for a saree as per details mentioned above costing Rs 998 which I paid in cash on delivery yesterday, I.e. 04.09.2021.

I find that saree is of poor quality and not as shown in your website. It is not at all bright as in the picture and quality is so bad that I don't think it will cost even Rs 200.

I want to return the saree and refund me the price...
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A
AdarshCM
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I have not received the clothes

Address:#87,5th cross, omkaranagara, arekere gate, bannerghatta road,Bangalore, Near aditi Nursing home, Bangalore, Karnataka, 560076

I have ordered a saree on[protected] and i have paid the complete amount to the vendor using google pay.

They had contacted me using whats app no : +91 [protected]
And asked me to pay the complete amount for the product to avail the discount to the number :[protected] (Jaimin parekh).

They had provided me the track id:[protected] of ecom express.

As i tried to track k it, the website says...
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H
Hbsag
from Delhi, Delhi
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wrong saree delivered

I ordered a ‘green and red’ colour combination saree and they delivered ‘pink and purple’ saree which is completely different. For last many days i am trying to call them on the given email address and their phone numbers on their site but there is no response.
I got a confirmation call also after ordering, even on that number there is no response....
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