Ifix India Complaints & Reviews

I wanted to share our experience with IFix India.

We had a broken screen on a 2017 Macbook that we wanted to repair and they offered (a) new screen replacement with 1year warranty for 35k or (b) refurbished screen with 6 months warranty for 25k. We went with the new one since we couldn’t be sure of the quality of the refurbished one. However I couldn't tell if it was a new one or not and I had several questions to the technician to find out how to tell if it was a new one. I didn't get a satisfactory answer.

The screen looked ok initially but after just 3 weeks o[censored]se, it started showing vertical lines and no display. They took it back to check and said that we somehow had physically damaged it. We had not done anything that would cause a physical damage. We strongly believe the part they replaced with was faulty and it just stopped working one day.

They kept insisting that we caused the issue. I escalated the issue and their GM, Vishwa called. He said that he was trying a few options, but ultimately refused to replace it with no cost to us even though it was just 3-4 weeks old screen. They wanted us to pay 20k more to replace again. We couldn't go with it as we did not want to spend that money on them- again only to see it fail again. I don't think we'll ever go back to them. Just wanted to share this experience so you are aware.

This is with respect to Request T-3250 dated 07/08/2022.

The IPAD Air was given to IFIX India Bangalore for screen replacement and HOME button fix.

Irrespective of multiple follow up, I don't see any ethical response from IFIX for the delivery.

Attaching paid receipt for reference.

The MacBook Pro 2012 Battery has a 1 year warranty, within 56 Cycles one month approximately . the battery started showing charge good for under 1.3 hours .
Tried contacting this guy Srinivas from ifix india. who apparently kept telling me that he will reply to my query once he talks to his technical team. Then he tells me that two teams have checked the issue and tells me that it cannot be fixed . I would not advise buying anything from them .