Indian Airlines Complaints & Reviews
Resolved
Resolved
Baggage not received
I was travelling by Indian Airlines flight IC 928 from Mumbai to Hyderabad on 13th Sep 2008. The baggage was checked in at Indian Airlines transfer helpdesk in the international airport since I was coming from Toronto. The baggage tag no is 0007701. However I did not get the baggage on arrival. Extremely poor service quality and apathetic attitude by Indian. There is no contact no given to locate the baggage. I am absolutely disgusted with Indian and vow never to travel again with it.
Aug 14, 2020
Complaint marked as Resolved View replies
Message from sender:
Dear sir,
i travlelled on IC -686 flight on 14 aug to Muscat TO mumbai.i reached mumbai airport after my baggage wasnot found. after i submitted the baggage missing report, i has leaved 3 days in mumbai & 3time took visit to mumbai baggage missing office (indian airline) but i have no met any satisfied answer.i also informe to you, inside these bag my all original univercity certificate & conpany related document & other clothes & foods.
18 to 19 th aug muscat airport could be generated baggage loading chart & in this report my baggage & its tag number (B 5679476) has avaailable.I would request to mumbai airport indian airlines staff Mrs, Ratna Rane & Mrs.vibhiti to give these report hard copy to me but not hand over to me & give me negative reply.i require baggage loading & unloading report in passenger plan & also require dispetched & receivined report on 14th AUG. IC 686 FLIGHT.
Regards,
soham .A.Patel
+[protected]
Dear sir,
i travlelled on IC -686 flight on 14 aug to Muscat TO mumbai.i reached mumbai airport after my baggage wasnot found. after i submitted the baggage missing report, i has leaved 3 days in mumbai & 3time took visit to mumbai baggage missing office (indian airline) but i have no met any satisfied answer.i also informe to you, inside these bag my all original univercity certificate & conpany related document & other clothes & foods.
18 to 19 th aug muscat airport could be generated baggage loading chart & in this report my baggage & its tag number (B 5679476) has avaailable.I would request to mumbai airport indian airlines staff Mrs, Ratna Rane & Mrs.vibhiti to give these report hard copy to me but not hand over to me & give me negative reply.i require baggage loading & unloading report in passenger plan & also require dispetched & receivined report on 14th AUG. IC 686 FLIGHT.
Regards,
soham .A.Patel
+[protected]
Dear sir,
i travlelled on IC -885 flight on 29 Jul 2010 from Delhi to Muscat.I reached Muscat airport with my family but I didn't received my baggage. After i submitted the baggage missing report, I took visit to Muscat baggage missing office (indian airline). They Lock the Complaint against Complaint No MCT-IC-169.
its tag number is (048964).
Please see this case bcz my all cloths & other Personnel & official Document in this Suitcase.
Please help.
Regards,
Ravinder Bhuria
+[protected]
i travlelled on IC -885 flight on 29 Jul 2010 from Delhi to Muscat.I reached Muscat airport with my family but I didn't received my baggage. After i submitted the baggage missing report, I took visit to Muscat baggage missing office (indian airline). They Lock the Complaint against Complaint No MCT-IC-169.
its tag number is (048964).
Please see this case bcz my all cloths & other Personnel & official Document in this Suitcase.
Please help.
Regards,
Ravinder Bhuria
+[protected]
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Resolved
Resolved
Inhospitable treatment at the New Delhi Airport
I would like to bring to your notice a very inhospitable treatment given by the person sitting on a Counter Manager’s desk at 5:00 AM 26th April 2008.
We had taken a passage to go from New Delhi to Trichy to attend a marriage.
There are about 4 flights daily from New Delhi to Chennai and only one flight from Chennai to Trichy (at 10:00 AM).
We decided to take the Early morning first flight from New Delhi Domestic airport to Chennai Kamraj airport.
New Delhi to Chennai (IC 439 6:40 AM – 9:00 AM). And the connecting flight was at 10 AM to Trichy.
We reached the airport sharp at 5:00 AM and got the ticket validated at one of the checkin counters.
The person wrote ‘Standby 190 and 191’ on our ticket. He asked to Check with the Counter Manager at 6:00 AM if there are any seats available.
But instead we approached the Counter Manager at 5:30 and he clearly said that the seats are not available.
Suddenly a lady came in from behind and even she was with the passage. She was from Indian Airlines. The counter manager kept her ticket on his desk and asked her to come a little later. When we asked him again he said that there are no seats available.
Later, half an hour before the flight was to depart we requested him to give us 2 seats as we would miss our Trichy flight. Incase even if we miss the Trichy flight we had done the backup of a train reservation, from Chennai to Trichy at 12:25 PM (Incase of delay).
He again said ‘No’, said that the seats are not available.
Even though we checked in before that other lady we were not given any seats whereas she was given seats 3A and 3C which I believe were Executive class seats.
My wife even requested him to ask the Captain if any Jump seats or Executive seats can be issued. But that person totally ignored.
We could not get the 6:40 flight to Chennai resulting to which we couldn’t catch the train. And so we reached late night to Trichy, just because the Counter Manager did not give us just 2 seats, whereas he gave the Executive seats to an Indian Airlines lady employee.
When I went to the Customer Service center (Cash Counter)at the Airport next to the Main gate and asked a bald guy whether if he can give me Feedback or suggestion form, he started speaking to me in very rude manner.
We both were having passages so why were we not given those seats instead of her, despite of checking in before she even reached the airport.
And is this the kind of training that Indian Airlines gives it’s employees on ‘How to Interact with people’.
Hope to have some positive revert ASAP.
Regards,
Vaibhav Srivastava
Ph:- +91 [protected]
We had taken a passage to go from New Delhi to Trichy to attend a marriage.
There are about 4 flights daily from New Delhi to Chennai and only one flight from Chennai to Trichy (at 10:00 AM).
We decided to take the Early morning first flight from New Delhi Domestic airport to Chennai Kamraj airport.
New Delhi to Chennai (IC 439 6:40 AM – 9:00 AM). And the connecting flight was at 10 AM to Trichy.
We reached the airport sharp at 5:00 AM and got the ticket validated at one of the checkin counters.
The person wrote ‘Standby 190 and 191’ on our ticket. He asked to Check with the Counter Manager at 6:00 AM if there are any seats available.
But instead we approached the Counter Manager at 5:30 and he clearly said that the seats are not available.
Suddenly a lady came in from behind and even she was with the passage. She was from Indian Airlines. The counter manager kept her ticket on his desk and asked her to come a little later. When we asked him again he said that there are no seats available.
Later, half an hour before the flight was to depart we requested him to give us 2 seats as we would miss our Trichy flight. Incase even if we miss the Trichy flight we had done the backup of a train reservation, from Chennai to Trichy at 12:25 PM (Incase of delay).
He again said ‘No’, said that the seats are not available.
Even though we checked in before that other lady we were not given any seats whereas she was given seats 3A and 3C which I believe were Executive class seats.
My wife even requested him to ask the Captain if any Jump seats or Executive seats can be issued. But that person totally ignored.
We could not get the 6:40 flight to Chennai resulting to which we couldn’t catch the train. And so we reached late night to Trichy, just because the Counter Manager did not give us just 2 seats, whereas he gave the Executive seats to an Indian Airlines lady employee.
When I went to the Customer Service center (Cash Counter)at the Airport next to the Main gate and asked a bald guy whether if he can give me Feedback or suggestion form, he started speaking to me in very rude manner.
We both were having passages so why were we not given those seats instead of her, despite of checking in before she even reached the airport.
And is this the kind of training that Indian Airlines gives it’s employees on ‘How to Interact with people’.
Hope to have some positive revert ASAP.
Regards,
Vaibhav Srivastava
Ph:- +91 [protected]
Aug 14, 2020
Complaint marked as Resolved Helpful
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Resolved
Resolved
Damaged Baggage Report (DBR) no claims settled
I had travelled back from Bangkok to Mumbai on 4th Dec 2007 by IC694 along with my wife. On back home at Mumbai airport we found 2 of our bags to be broken and certain items to be missing. (You can view the details in the Damaged Baggage Report available with us. approx damage INR 8500)
The compensation offered by on-duty AI Personnel at the Airport was INR 3,000/- which was not acceptable to us. The personnel in turn requested us to submit a DBR which would be forwarded to (Customer Services Cell) department.
Now it has been over 2 months since we have returned back to Mumbai. But, so far we have not heard anything from airlines department. The only polite and courteous answer that we get is “We are looking into the matter Sir. We apologize for the inconvenience caused”
Ahh... the endless waiting.
The compensation offered by on-duty AI Personnel at the Airport was INR 3,000/- which was not acceptable to us. The personnel in turn requested us to submit a DBR which would be forwarded to (Customer Services Cell) department.
Now it has been over 2 months since we have returned back to Mumbai. But, so far we have not heard anything from airlines department. The only polite and courteous answer that we get is “We are looking into the matter Sir. We apologize for the inconvenience caused”
Ahh... the endless waiting.
Aug 13, 2020
Complaint marked as Resolved View replies
India Airlines is know for its poor service. Dude you should have accepted the compensation instead of this endless wait! Something is better than nothing.
I know many people who have been asked to contact between airlines department and going nowhere. They usually spend more than the compensation amount only in follow-ups.
This happens onlyu in I***a :-)
I know many people who have been asked to contact between airlines department and going nowhere. They usually spend more than the compensation amount only in follow-ups.
This happens onlyu in I***a :-)
why don't Some take on these official and give them left and right and corner.
India Airlines is worst night mare to passengers journey.
Best thing is to complaint at site dirctly to PM.
Only with the hope that it could improve service.
Put your grevience directly to PM office on following site.
http://pmindia.nic.in/write.htm
India Airlines is worst night mare to passengers journey.
Best thing is to complaint at site dirctly to PM.
Only with the hope that it could improve service.
Put your grevience directly to PM office on following site.
http://pmindia.nic.in/write.htm
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Resolved
Resolved
Fare shown less, after selection fare is more
To,
Indian Air Lines
Chatrapati Shivaji Domestic Airport
Mumbai
Kind Attn:Customer Care
Indian Air Line Head of the Dept.
Sub:Theft of the Mobile Phone from Baggage.
Sir,
I Rajesh Kumar Moda resident of Bhubaneswar traveled through Air India to Dubai from Mumbai on 6th Jan and returned from Dubai on 10th Janu around 2 A.M. As I had a ticket for Air India IC-169 to Bhubaneswar I had collected the boarding pass from Indian Airlines around 4 A.M. and collected baggage from Air India token bearing no-SEQ-007 & ic 242724/25/26/27 for total weight 41 k.g. Same baggage I had collected from Bhubaneswar Air port & rushed to my house. When I opened one of my bag I was surprised to know that the new mobile phone purchased by me at Dubai Air port is missing .When I verified I found an empty Mobile set packet with other document without phone & charger..The person had teared the box & took of only telephone.
This Act of your Air Line Service & Security to your passengers shows and gives what security that you can give.
To my great surprise at Bhubaneswar Airport when I went for complain is that “this can not be possible as you have the system of security check to your persons involved for baggage & other at air port . So that they can not do any mistake or stole any thing from any baggage” said by your person.
Sir , this is very sad to mention here that one of our biggest Airlines have such a controlling system where a passenger is not at all safe.
Hope you will try to understand my feeling & try to improve your system. & if possible then trace out my mobile phone.
My Contact No[protected].
Indian Air Lines
Chatrapati Shivaji Domestic Airport
Mumbai
Kind Attn:Customer Care
Indian Air Line Head of the Dept.
Sub:Theft of the Mobile Phone from Baggage.
Sir,
I Rajesh Kumar Moda resident of Bhubaneswar traveled through Air India to Dubai from Mumbai on 6th Jan and returned from Dubai on 10th Janu around 2 A.M. As I had a ticket for Air India IC-169 to Bhubaneswar I had collected the boarding pass from Indian Airlines around 4 A.M. and collected baggage from Air India token bearing no-SEQ-007 & ic 242724/25/26/27 for total weight 41 k.g. Same baggage I had collected from Bhubaneswar Air port & rushed to my house. When I opened one of my bag I was surprised to know that the new mobile phone purchased by me at Dubai Air port is missing .When I verified I found an empty Mobile set packet with other document without phone & charger..The person had teared the box & took of only telephone.
This Act of your Air Line Service & Security to your passengers shows and gives what security that you can give.
To my great surprise at Bhubaneswar Airport when I went for complain is that “this can not be possible as you have the system of security check to your persons involved for baggage & other at air port . So that they can not do any mistake or stole any thing from any baggage” said by your person.
Sir , this is very sad to mention here that one of our biggest Airlines have such a controlling system where a passenger is not at all safe.
Hope you will try to understand my feeling & try to improve your system. & if possible then trace out my mobile phone.
My Contact No[protected].
Aug 13, 2020
Complaint marked as Resolved View replies
I was also a the victim of theft while travelling in and out of Dubai. I think Dubai Airport is full of thieves...this is for sure..My earliet complaints went to deaf ears...;-(
CUSTOMER CARE,
THIS IS BABU GHOUSE BASHA FROM CHENNAI,
I WAS TRYING TO BOOK THROUGH INDIAN AIRLINES WEBSITE ON 30th OF JUNE
FROM NEW DELHI TO CHENNAI IC 801 TRAVELLING DATED 01/07/09, WHEN I WAS ABOUT TO PAY THE TRANSTION SHOWS STATUS NOT OK THROUGH MY CREDIT CARD OF HSBC CARD No.[protected]. THIS TRANSCTION AT MORNING HOURS, THEN I BOOKED THROUGH
MYMAKETRIP.COM SAME DATE AND FLIGHT IC 801 WHERE AS
I ATTACHED THE COPY OF E TICKET, I GOT SHOCKED IN MY CREDIT CARD TWICE CHARGED, . I WAS TRAVELED PNR RKTR6B.
PLEASE MAKE REVERSAL AMOUT Rs.2679.FOR MY HSBC CREDIT CARD. AND CONFIRM THROUGH MAIL.
B.GHOUSE BASHA
[protected]
[protected] Forwarded message[protected]
From: <[protected]@makemytrip.com>
Date: 2009/6/30
Subject: Your E-Ticket
To: [protected]@gmail.com
MakeMyTrip Booking ID FLT[protected]
PNR Number 2S3UAP
Passenger Type Adult
Passenger Name BABU GHOUSE BASHA
E-Mail [protected]@gmail.comBooking Date : 30 Jun 2009
Flight No. From To Departure
Date Departure
Time Arrival
Date Arrival
Time Airline
PNR No. Stops E-Ticket No.
IC-801DELMAA1 Jul 200916:45Hrs 1 Jul 200919:15Hrs RKTR6B[protected]
Baggage Allowance
Airline Business Economy - Adult Economy - Child Economy - Infant
INDIAN AIRLINES (IC)40 Kgs30 Kgs30 Kgs10 Kgs
Cabin Baggage
* The Government of India regulations currently permit only one piece of cabin baggage per adult/child passenger on board, dimensions of which should not exceed (Length + Width + Height) - 55cm + 35cm + 25cm totaling 115cms for Airbus/Boeing aircrafts and (Length + Width + Height) - 50cm + 45cm + 20cm totaling 115cms for ATR Aircrafts. The weight of the cabin baggage should not exceed 7 Kgs.
* Passengers are permitted to carry one laptop over and above one piece of hand luggage as cabin baggage.
* When an infant (not entitled to a seat or free baggage allowance) accompanies an adult, a carrycot, or a fully collapsible push chair/stroller is allowed. This may be carried in the cabin if space is available, or else as checked baggage.
* Passengers traveling on flights originating from Jammu, Srinagar and Leh will not be allowed to carry any cabin baggage due to security restrictions.
Cancellation Procedure
* If you wish to cancel your entire booking or part of it, please visit the Customer Support section on our website and click on the Cancel Booking link. This is the most convenient and the quickest way to cancel your booking. Alternately, to cancel your booking, you may also call our Customer Support service.
* If your entire, or part of your booking is within 6 hours of departure, kindly call the airline directly to cancel your ticket for the sector, which is within 6 hours of departure.
* If you have cancelled your booking with the airline directly, kindly inform us by calling our Customer Support service to help us process your refund.
* We process all cancellation requests within 7 business days. However, the refund amount may take a few weeks to reflect in your account, depending on your bank. For further queries, kindly check directly with your bank.
Airline Contact Information
Airline Phone Number
INDIAN AIRLINES (IC[protected]
Additional Information
* Please use MakeMyTrip Booking ID: FLT[protected] in all your communication with us regarding this booking.
* Please use the airline PNR Number when communicating with the airline regarding this booking.
* Please carry a print out of this E-Ticket along with one valid photo identity (per adult passenger), at the time of travel. The following are considered to be valid forms of photo identities.
1) Driving License
2) PAN Card
3) Passport
4) Voter ID Card
5) Any other Photo ID issued by Govt. of India
6) Credit Card with a photograph embossed on it
MakeMyTrip on Mobile
* You can now book your air tickets on your mobile phone. Simply log on to http://m.makemytrip.com on your mobile phone and book tickets on the go. It's easy and at your fingertips.
* Always on the go? Make life easier by downloading the MakeMyTrip Mobile Service on your mobile phone. To download the application, SMS mclient to 56767 or logon to http://mclient.makemytrip.com on your mobile phone.
MakeMyTrip (India) Pvt. Ltd.
103 Udyog Vihar, Phase I
Gurgaon-122016
Haryana
India
E-Mail : [protected]@makemytrip.com
Website: www.makemytrip.com
India Toll Free Phone:[protected]From MTNL and BSNL phones) and[protected]For Airtel Subscribers)
Phone:[protected],[protected]This is an auto- mailer. Please do not reply to this email.
THIS IS BABU GHOUSE BASHA FROM CHENNAI,
I WAS TRYING TO BOOK THROUGH INDIAN AIRLINES WEBSITE ON 30th OF JUNE
FROM NEW DELHI TO CHENNAI IC 801 TRAVELLING DATED 01/07/09, WHEN I WAS ABOUT TO PAY THE TRANSTION SHOWS STATUS NOT OK THROUGH MY CREDIT CARD OF HSBC CARD No.[protected]. THIS TRANSCTION AT MORNING HOURS, THEN I BOOKED THROUGH
MYMAKETRIP.COM SAME DATE AND FLIGHT IC 801 WHERE AS
I ATTACHED THE COPY OF E TICKET, I GOT SHOCKED IN MY CREDIT CARD TWICE CHARGED, . I WAS TRAVELED PNR RKTR6B.
PLEASE MAKE REVERSAL AMOUT Rs.2679.FOR MY HSBC CREDIT CARD. AND CONFIRM THROUGH MAIL.
B.GHOUSE BASHA
[protected]
[protected] Forwarded message[protected]
From: <[protected]@makemytrip.com>
Date: 2009/6/30
Subject: Your E-Ticket
To: [protected]@gmail.com
MakeMyTrip Booking ID FLT[protected]
PNR Number 2S3UAP
Passenger Type Adult
Passenger Name BABU GHOUSE BASHA
E-Mail [protected]@gmail.comBooking Date : 30 Jun 2009
Flight No. From To Departure
Date Departure
Time Arrival
Date Arrival
Time Airline
PNR No. Stops E-Ticket No.
IC-801DELMAA1 Jul 200916:45Hrs 1 Jul 200919:15Hrs RKTR6B[protected]
Baggage Allowance
Airline Business Economy - Adult Economy - Child Economy - Infant
INDIAN AIRLINES (IC)40 Kgs30 Kgs30 Kgs10 Kgs
Cabin Baggage
* The Government of India regulations currently permit only one piece of cabin baggage per adult/child passenger on board, dimensions of which should not exceed (Length + Width + Height) - 55cm + 35cm + 25cm totaling 115cms for Airbus/Boeing aircrafts and (Length + Width + Height) - 50cm + 45cm + 20cm totaling 115cms for ATR Aircrafts. The weight of the cabin baggage should not exceed 7 Kgs.
* Passengers are permitted to carry one laptop over and above one piece of hand luggage as cabin baggage.
* When an infant (not entitled to a seat or free baggage allowance) accompanies an adult, a carrycot, or a fully collapsible push chair/stroller is allowed. This may be carried in the cabin if space is available, or else as checked baggage.
* Passengers traveling on flights originating from Jammu, Srinagar and Leh will not be allowed to carry any cabin baggage due to security restrictions.
Cancellation Procedure
* If you wish to cancel your entire booking or part of it, please visit the Customer Support section on our website and click on the Cancel Booking link. This is the most convenient and the quickest way to cancel your booking. Alternately, to cancel your booking, you may also call our Customer Support service.
* If your entire, or part of your booking is within 6 hours of departure, kindly call the airline directly to cancel your ticket for the sector, which is within 6 hours of departure.
* If you have cancelled your booking with the airline directly, kindly inform us by calling our Customer Support service to help us process your refund.
* We process all cancellation requests within 7 business days. However, the refund amount may take a few weeks to reflect in your account, depending on your bank. For further queries, kindly check directly with your bank.
Airline Contact Information
Airline Phone Number
INDIAN AIRLINES (IC[protected]
Additional Information
* Please use MakeMyTrip Booking ID: FLT[protected] in all your communication with us regarding this booking.
* Please use the airline PNR Number when communicating with the airline regarding this booking.
* Please carry a print out of this E-Ticket along with one valid photo identity (per adult passenger), at the time of travel. The following are considered to be valid forms of photo identities.
1) Driving License
2) PAN Card
3) Passport
4) Voter ID Card
5) Any other Photo ID issued by Govt. of India
6) Credit Card with a photograph embossed on it
MakeMyTrip on Mobile
* You can now book your air tickets on your mobile phone. Simply log on to http://m.makemytrip.com on your mobile phone and book tickets on the go. It's easy and at your fingertips.
* Always on the go? Make life easier by downloading the MakeMyTrip Mobile Service on your mobile phone. To download the application, SMS mclient to 56767 or logon to http://mclient.makemytrip.com on your mobile phone.
MakeMyTrip (India) Pvt. Ltd.
103 Udyog Vihar, Phase I
Gurgaon-122016
Haryana
India
E-Mail : [protected]@makemytrip.com
Website: www.makemytrip.com
India Toll Free Phone:[protected]From MTNL and BSNL phones) and[protected]For Airtel Subscribers)
Phone:[protected],[protected]This is an auto- mailer. Please do not reply to this email.
To, The Customer Care, Indian Airlines, Safdarjan Airport, New Delhi.
Sir, Recently ( July 2009)I availed Hoame Twon LTC to Leh from Delhi. However, I could not get a return tick under LTC-80 Scheme from Leh to Delhi due to seasonal rush. The Manager Indian Ailnes (Air India) even issued a certificate to this effect. There is also a NOTE at the bottom of the chart of LTC Fares of Air India:Quote" Due top operational reasons/schedule change some of the city pairs may be delinked or may become non-operational. The LTC-80 fares would cease to apply during that in such cases."unquoe. Since my department declined to reimberse fare paid in excess to the fare mentioned in the LTC-scheme, I may kindly be intimated wether my caase falls under ther category mentioned in the note attached to the fare chart. Thanks, Nawang Tsering, B-214, Nanakpura, South Motibagh, New Delhi-21 ( [protected]), Thanks, Nawang Tsering
Sir, Recently ( July 2009)I availed Hoame Twon LTC to Leh from Delhi. However, I could not get a return tick under LTC-80 Scheme from Leh to Delhi due to seasonal rush. The Manager Indian Ailnes (Air India) even issued a certificate to this effect. There is also a NOTE at the bottom of the chart of LTC Fares of Air India:Quote" Due top operational reasons/schedule change some of the city pairs may be delinked or may become non-operational. The LTC-80 fares would cease to apply during that in such cases."unquoe. Since my department declined to reimberse fare paid in excess to the fare mentioned in the LTC-scheme, I may kindly be intimated wether my caase falls under ther category mentioned in the note attached to the fare chart. Thanks, Nawang Tsering, B-214, Nanakpura, South Motibagh, New Delhi-21 ( [protected]), Thanks, Nawang Tsering
please inform me the website to book ticket under LTC 80 scheme.
R.K.Arora
R.K.Arora
Dear sir,
i need to book LTC-80 based Indian Airlines ticket from Ahmedabad to Bagdogra via Delhi.
Travelling date is flexible from 15th to 25th dec. 2009.
please help me out.
Thanking You.
Gaurang.
i need to book LTC-80 based Indian Airlines ticket from Ahmedabad to Bagdogra via Delhi.
Travelling date is flexible from 15th to 25th dec. 2009.
please help me out.
Thanking You.
Gaurang.
refund of tkt no 058- [protected] MR ARUN LAHARE BOM/IXC is not procced last three months
Dear Sir,
This is to inform you that the attitute and company knowledge of your Goa Indian Airline office is very disgracefull.
I send my wife< A Resident Visa with a Electronic Ticket from Dubai, and I told my wife to just make sure whether the ticket is confirm oor not by going to your esteemed organisation.
To my surprise, they told my wife that she has to purchase two way ticket or her seat will not be confirm.
My wife had a resident Visa valid for 3 years, and they were asking her to purchase a two way ticket.
Correct me if I am wrong or please do correct your employees and asdk them to be well verse with the company'spolicies and procedures.
Thank you.
This is to inform you that the attitute and company knowledge of your Goa Indian Airline office is very disgracefull.
I send my wife< A Resident Visa with a Electronic Ticket from Dubai, and I told my wife to just make sure whether the ticket is confirm oor not by going to your esteemed organisation.
To my surprise, they told my wife that she has to purchase two way ticket or her seat will not be confirm.
My wife had a resident Visa valid for 3 years, and they were asking her to purchase a two way ticket.
Correct me if I am wrong or please do correct your employees and asdk them to be well verse with the company'spolicies and procedures.
Thank you.
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Dear sir,
i travlelled on IC -686 flight on 14 aug to Muscat TO mumbai.i reached mumbai airport after my baggage wasnot found. after i submitted the baggage missing report, i has leaved 3 days in mumbai & 3time took visit to mumbai baggage missing office (indian airline) but i have no met any satisfied answer.i also informe to you, inside these bag my all original univercity certificate & conpany related document & other clothes & foods.
18 to 19 th aug muscat airport could be generated baggage loading chart & in this report my baggage & its tag number (B 5679476) has avaailable.I would request to mumbai airport indian airlines staff Mrs, Ratna Rane & Mrs.vibhiti to give these report hard copy to me but not hand over to me & give me negative reply.i require baggage loading & unloading report in passenger plan & also require dispetched & receivined report on 14th AUG. IC 686 FLIGHT.
Regards,
soham .A.Patel
+[protected]