Insaraf Complaints & Reviews

We had ordered a center table on 25th October, 2023 with order no. INSF[protected]. We also paid entire amount of ~Rs. 15, 000 in advance. Even after multiple followups, they have not dispatched the product till date and also not refunding us the money paid.

Even if I

They are not delivering my product and keep changing the delivery date.

All I hear is that it will happen in few days.. but no sign. They are a fraud.

I want my refund.

This is regarding a product (Bar Unit- Rs 17, 999) I ordered on 8th Aug'20. The delivery was supposed to be 30th aug &now since then I keep following up with the company on Chat, calls, emails, Facebook etc. to either refund my money or deliver the product. They always give false information & the delivery date keeps changing, ' There are other complaints of similar kind against them & now I'm worried weather they will deliver the product or my money is gone.

I have order a furniture from insaraf.com from rajasthan to moradabad the product reached at location on 9th sep, i found the product damaged and opened as the moradabad branch dont have proper vehicle to send it to my house so they opened it, i refuse to take delivery.
After two months of followup and request them either send with another courier or refund my money they again send the product with safeexperss and i received the product on 11 th november which is again damaged 5 of its parts are damaged including the wood part.
I again start the procedure to call but each time i get a new reply sometime they say they are talking to senior for replacement and sometime say carpenter will visit. They have made me mentally disturb as i am wasting my money and effort to these fraud company.
I need a solution as its been a 3 month.

Insaraf order no is 1nsf[protected]
Complaint no is 53654