Intrcity Complaints & Reviews
Bus left without picking up
| Website: www.intrcity.com |
I am Raksha Ranawat, female, booked Intrcity bus for travel from Bangalore to Chennai on 21.04.2025
- PNR: IC[protected]
- Seats: 2UA
- Service: 181
- Bus: NL-01-B-2551
- *Reporting: 21:15, 21 Apr*
- Bus Departs at 21:40, 21 Apr
At 19:17, I received a message stating bus is running half-an-hour late. Accordingly, I planned my travel to the pickup point. Their pickup timing on live tracking link was 22.33. (Screenshot attached)
At 21:40 I received a call from the bus operator that they have arrived at the pick-up point. I somehow tried reaching the next boarding point Electronic City at 22.05 but the bus left without picking me up. Thereafter tried calling multiple times but received no response.
At 22.19, I am receiving a message that boarding time is 21:40.
This is harassing. I had to wait alone, make multiple calls, manage booking another bus to depart at 23:05.
All screenshots are attached with the proof of reference of timings.
During my first booking with Intrcity on 31.03.2025 also I was picked up 1 hour late i.e., at 12am instead of 11pm while travelling from Chennai to Bangalore.
I definitely demand full refund with compensation for this mental harassment. Highly disappointed.
- PNR: IC[protected]
- Seats: 2UA
- Service: 181
- Bus: NL-01-B-2551
- *Reporting: 21:15, 21 Apr*
- Bus Departs at 21:40, 21 Apr
At 19:17, I received a message stating bus is running half-an-hour late. Accordingly, I planned my travel to the pickup point. Their pickup timing on live tracking link was 22.33. (Screenshot attached)
At 21:40 I received a call from the bus operator that they have arrived at the pick-up point. I somehow tried reaching the next boarding point Electronic City at 22.05 but the bus left without picking me up. Thereafter tried calling multiple times but received no response.
At 22.19, I am receiving a message that boarding time is 21:40.
This is harassing. I had to wait alone, make multiple calls, manage booking another bus to depart at 23:05.
All screenshots are attached with the proof of reference of timings.
During my first booking with Intrcity on 31.03.2025 also I was picked up 1 hour late i.e., at 12am instead of 11pm while travelling from Chennai to Bangalore.
I definitely demand full refund with compensation for this mental harassment. Highly disappointed.
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Water leaking from AC point. Completely wet and not able to sleep. Purchased 2 tickets but used 1 berth. Full loss of money
| Website: railyatri.in |
HI,
I had travelled with my family from Hyderabad to Bengaluru on 24th may and opted for 3UB, 3UC seats for my wife and both small kids. There was an issue with the AC unit and water was leaking in the seat and requested the driver to provide the seat or repair it but he said the bus is full and also can't repair the unit.
Even though I had purchased 3 tickets, only 2 proper berths were provided.
It was a sleepless night for my wife and this is not acceptable. I would like my money back for 1 ticket and also a penalty for the inconvenience caused to us.
Below are my ticket details: Recorded video but unable to attach as there seems to be issue with upload option. Please let me know to which emailID i need to attach video..
Also attached the video which we had recorded on the bus for proof.
Abhi Bus Booking ID: AU[protected].
Kindly do needful
Satish
I had travelled with my family from Hyderabad to Bengaluru on 24th may and opted for 3UB, 3UC seats for my wife and both small kids. There was an issue with the AC unit and water was leaking in the seat and requested the driver to provide the seat or repair it but he said the bus is full and also can't repair the unit.
Even though I had purchased 3 tickets, only 2 proper berths were provided.
It was a sleepless night for my wife and this is not acceptable. I would like my money back for 1 ticket and also a penalty for the inconvenience caused to us.
Below are my ticket details: Recorded video but unable to attach as there seems to be issue with upload option. Please let me know to which emailID i need to attach video..
Also attached the video which we had recorded on the bus for proof.
Abhi Bus Booking ID: AU[protected].
Kindly do needful
Satish
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