Irecharge.com Complaints & Reviews

On the 18/7/2022 at about 7.40 to be precised.I made a payment of 30, 000 naira for my prepaid through irecharge.com to ikeja electric and till this moment no token has been generated.They kept telling me service was down and at some point they no longer reply, even the customer care line is not going. I am running out of patience.Please kindly help...

On the 29th day of January 2022 at about 5pm I made a payment of 800 naira for gotv subscription, smartcard number [protected]. this payment was from my gtbank account to Polaris Bank with account number [protected]. There was a success notification but as we speak the gotv account is blocked. kindly rectify please or refund the money.

On 14th may 2016. I made a payment of rs. 100/- on a prepaid airtel number using my sbi debit card. Amount got deducted but recharge was unsuccessful. A mail from [protected]@irechargeonline.com informed that the amount will be credited to e-wallet for later recharges.

I checked their website. There is nothing called e-wallet on it. I checked for rising a new ticket for refund of rs.100/-. But it was showing an error :your account has been suspended please contact your account administrator ([protected]@irechargeonline.com). It looks like a money laundering scam, as no contact details not customer care support systems are functional. I sincerely request you to look into the matter.

Transaction id : hlv0at3d27qeff40nevf
Ebs payment id :

I made a bill payment of rs.1500 from my PNB bank account. The amount has been deducted but i have received a mail that the transaction has been failed. I am not getting any support from the website. My EBS payment ID is: 53205082 & Merchant Reference Number : 4H5UQI2O9RM0N268J8AL. Kindly look into the matter & revert as soon as possible. Looking forward for your support. My email id is: [protected]@gmail.com.

Sir i have pay my mobile bill from irecharge.com through my net banking dated 15/4/16 8:43pm but till now my outstanding shown the same amount of money wsa 600/- i have recive susses fome irechage.com side .No one solve my problem .Merchant ref no is gi6c2z0tsxlzp1vy5tqb ;ebs payment id ;52411296 .I do not konw is it true site or not kindly take action against him and resolve my problem my mail id is( [protected]@rediffmail.com)

i recharged my mobile [protected] for rs 149, for 1 gb data tata do co mo, but till now the recharge is not succesful
I am receiving a call from number [protected] asking my debit card information, please look after this fraud telling him an executive of payment gateway.the executive is asking for personal information which he is not suppose to ask.my problem about getting refund or use of internet has not solved due to cheating by irecharge.com. i have contacted them, but no reply till now, please do the needful.

I had recharged my modem mts on 13 april 2016 but it was incomplete and havent recieved refund for the same as well been more than a week.Transcation id2e5cy0ia4q5shjw7h223.Mail i recieved from them


Dear yangchen bhutia,
This is in regards to your order with reference number 0kgb767jub0298r8u99a on the merchant website irechargeonline.com.

We are unable to obtain authorization for the following payment 52265860 .

Please re-visit the merchant website for completing the order.

However, in an rare event that the amount is charged or blocked in your account, we will coordinate with the bank and have the money reversed to your account within 7-10 business days.

For your convenience, we have provided the order details below.

Order information

Merchant website : irechargeonline.com
Date :[protected]:44:33
Merchant reference number : 0kgb767jub0298r8u99a
Ebs payment id : 52265860
Payment amount : 1399.00
Customer name : yangchen bhutia
Customer email : [protected]@gmail.com
Status : incomplete
If there are any delays, please quote the above given merchant reference number and contact the merchant irechargeonline.com.

Regards,
Ebs pg team

Please do not reply to this mail. This is a auto generated mail and replies to this email id are not attended.