Jack Marc Online Fashion Store
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Jack Marc Online Fashion Store Complaints & Reviews

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Hashim Shajahan
Mar 26, 2024
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No respond

Website:Jackmarc.com

I recently purchased an order (black boot) from jackmarc I ordered in 7th march but the product was very lag and take long time finally i got the product on 24th march. But the product was not same as i ordered that is a fake product and the product was not worth it for the price. I contact they but no response there policy shows that the return refund was only 3 days after delivery.today was 2nd day there was not response from the company...
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Address:JACKMARC 29, KINI TOWER VIRAR WEST PALGHAR 401303
Website:jackmarc.com

I have sunglasses but totally felt bad about the quality. i want to return the product and claim refund for the same. The very next day of the delivery i lodged a complaint by sending an email to their support email address. But not received any reply from them.

They have stringent clauses for returning the product like within 3 days etc.
But there is no customer helpline for this company, felt really helpless.
br...
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S
Feb 7, 2024
Feb 7, 2024
This thread was updated on Feb 7, 2024
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Product not delivered

Address:Vasai, mumbai
Website:Jackmarc. Com

Not received my parcel till date i have booked on 26 October 2023 they are not responding to me i have paid an amount of Ra 3198 to company. Look into this matter i have mailed them several times my oder number is #[protected]#6717-A change to..i need your support....
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shreyash05
Dec 12, 2023
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Fraud website

Website:jackmarc.com

I ordered shoes from this website but I received wrong product and now when I want to return this product there is no option, I emailed them but there is no response, please do not buy from this website they are counterfeit, and selling fake products....
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Jyot07
from Kolkata, West Bengal
Nov 29, 2023
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Fake product being sold under the name Jack Marc

Address:Maharashtra
Website:Jackmarc

I recieved my tan chelsea boots last night and I am really disappointed by this purchase. The shoes look nothing like the pictures. The colour is different. The condition is also not good, they don't look brand new and the insoles has Gucci written on them for some reason and they look like a cheap rip off shoe. I feel decieved and I would like to return this item asap and would like to the know the next few steps and I want my money back....
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S
Nov 4, 2023
Nov 23, 2023
This thread was updated on Nov 23, 2023
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Shoe/ belt I have ordered but not responding

Address:Sector 37 plot no 6, Valencia hospital, sarai police station, faridabad Haryana
Website:Jack marc

I have pay an amount of Rs 3200 for jack marc shoe and belt. On 26 October 2023 but they are not responding and they are doing fraud. Help in this matter i want my money return. I have not recievd any parcel till date...
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Rajesh khandhar
Sep 2, 2023
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My Shipment is cancle by shipper or saler

Address:Viral west Palghar Maharashtra
Website:Jack marc

I paid amount of My item by online payment. And then I get mail from Jack marc and they mention your shipment is one the way vai Blue dart. After I inquirer in blue dart they said your shipment is cancle by shipper or saler....
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Sonalsharma1947
from New Delhi, Delhi
Jun 17, 2023
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Product not received

Address:New Delhi, Delhi

I ordered shoes online on 10th June 23 and still product is not dispatched....
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Surojit Rakshit
May 2, 2023
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Sunglasses

Address:FQ4G+9G7, Malvide, Chal Pet, Agashi, Virar West, Mumbai, Maharashtra 401303
Website:Jackmarcy.com

I paid but Don't send my product...
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Address:Office No.29, Kini Tower Virar West Palghar Maharashtra - 401303.
Website:Jackmarc.com

I had ordered shoes from jackmarc quality is very low and size issue is alos there want to return and get refun from them but there is no response from there side mailed them 2 times also there is no contact number,
Very poor service...
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nagarajan621
from Bengaluru, Karnataka
Jan 24, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Order return, no response from the Jack Marc

Address:Office no.29, Kini Tower Virar West palghar, Maharashtra -401303
Website:jackmarc.com

I ordered eyeglass frame in JackMarc, website and it was delivered on 21/01/2023, the product which I ordered available in the website and actual received product is different colour.

In website it is black and silver, where as recieved eyeglass frame is full black color.

I wanted to return it from 21/01/2023 I am sending mail but no response from them.

Return request to be raised within three...
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I purchase a hand bag and make payment also but not received product yet and the number they send is switched off they are just fooling people. I am just saying that don't purchase anything from this website it's fake and expensive....
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Dhiraj 14
from Jamshedpur, Jharkhand
Feb 16, 2022
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I ordered for shoes and paid for it but didnt received any confirmation yet

Address:Maharashtra
Website:Jackmarc

I ordered for a brown shoe and paid online but didn’t received any confirmation yet and also the contact number is switched off and I mailed them too but no reply till now...
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Sunil Surya Teja
Jul 30, 2021
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Fraud company

Address:#33,Vinay Unique Garden, Virar West, Maharashtra 401303
Website:jackmarc.com/collections/shoes

I just to say people to not to buy anything from this site they are doing fraud business…. I tried to return the shoes because they were not the same in the displayed image on the website the displayed shoes are different and delivered shoes are different and I haven't found any link to return the shoes. Please help me out. No response till now was emailing them day I got these shoes and their policy says return in just one week if not...
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