Kerala State Transport Corporation
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Kerala State Transport Corporation Complaints & Reviews

A
Aneesh Ushas
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Refund not yet credited for me

Address:Alapuzha
Website:www.keralartc.com

My name is Aneesh Kumar A I booked Ticket on 22/12/2019, Trip code was 2000KLRALP, Kollur to Alapuzha, PNR No KA2564248.when i reached at the boarding point (Kollur) i got message with conductor Number, and I contacted to the conductor mob he told that BUS dnt come and start their trip from kollur he told me to come to kasargode wich is 177km distance from the boarding point, many times i complained about this too kerala state RTC for refunding...
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S
santhoshwarrier
from Angamali, Kerala
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women harassment

Address:Sankarawarriem , (VNRA 38), Mekkad PO , Near Vidhyadhiraja School, Ernakulam, Kerala, 683589

On 17th january 2020 my wife was start travel from angamaly to kottayam through kerala ksrtc bus number rpk 127 - kl15 a 751 at 7.10 am

Bus was very rush, she get seat near conductor seat, after some time conductor was started unethical sexual harassment very rashly, physically opposed and travel continue in standing

I am already informed moovattupuzha ksrtc office through phone[protected] at 8 am on same...
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R
rvprince
from Bengaluru, Karnataka
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deficiency in service

I had been a passenger from Trichur to Palakkad in the Coimbatore Super Fast Bus KL 15 A 176 originating from Trivandrum. I boarded the bus at around 11.30 am from Trichur bus stand. The major towns between Trichur and Palakkad are Vadakkanchery and Alathur. But when the bus reached a place called "Chuvannamannu" at 12.00 noon, suddenly it stopped in a remote area in front of a hotel "Uppum Mulakaum". The passengers were wondering why the...
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S
sree1989
from Ernakulam, Kerala
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rude behaviour from ksrtc conductor

Address:Ernakulam, Kerala

I am a regular customer of ksrtc.Today I experienced an untoward incident from the conductor.I had taken the ticket from tripunithura to vytilla.I gave him 12rs as ticket fare(actual fare 7rs) so that he can give me 5 rupees balance amount.But he didnt give me the balance amount saying that he have neither 3 rupees nor 5 rupees which is unbelievable.The bus had started from piravom and to till tripunithura he didnt get any changes which is...
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R
roy-thomas
from Hyderabad, Telangana
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unethical behaviour

Address:682305
Website:consumer complaints

I had an incedent with a conductor on 12/08/2017 on kerala srtc pala rpc 335. From thripunithura - thiruvankulam. At 10:52:08 in the morning. I simply asked him where the bus goes even he did not reply to my question. He act like a deaf.
I asked him again and the result was same. Then he suddenly shouted and call me eda.. Poda.. Etc etc... So kindly give him a traning how to behave with passangers.. Although he is only a kid.
Please...
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J
Jeyarish Anusha
from Delhi, Delhi
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Money refund regarding

Address:601
Website:www.ksrtconline.com

Sir,
I have booked two tickets through KSRTC Online booking, but the transaction got failed and my money got deducted from debit card of Rs.1178. I had given complaint to ksrtc online refund department. Online transaction reference number is KL1329232. Date of booking is 13/09/2016. Please help me to get refund amount to my acount.

Thanks & Regards,
S JEYARISH ANUSHA.
[protected]...
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A
Arunmresuz
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Refundable

Address:673592
Website:www.ksrtconline.com/KERALAOnline

This is arun, i have tried to book a ticket yesterday from sultan battery to bangalore. I got a rejection message after payment saying that " your transaction failed.. Journey ticket was not booked. Payment gateway message : pgs10001-status :0300. I have the screen shot of same and can reproduce anywhere you want.

And by 19:17 we got an sms saying that the ticket is confirmed, by that time we already started our journey. So...
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S
syam prakash
from Chennai, Tamil Nadu
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misbehave from bus conductor (RRC 606)

Address:Ernakulam, Kerala

Respected Sir,
I'm a traveled in KSRTC limited stop bus (RRC606) from Aluva garage to Kallamassery panchayath bus stop at 7.55am to 8.15 am date 18/02/2013.correct bus fair is 7rs. Bus conductor give me 9rs ticket by do not hear my side.
When i question it. He use abuse language and harass me mentally and physically infront of all.. and he also do not give me bus ticket also.Please...
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B
B Chandrasekharan Nair
from Kayankulam, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Unsatisfactory Service in KSRTC bus

Address:Alappuzha, Kerala

Complaint:
This is regarding my experience while traveling from Palarivattom Pipeline (NH47) to Chammanad on[protected] in Kollam Fast Passenger [KL 15 - 8306]. When asked for a ticket to Chammanad, the conductor of the bus refused to do so and said I have to take a ticket to Eramallor and get down there. I have traveled by the same bus in many occasions before and have always been issued a ticket to Chammanad on my request. I had...
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