Kodak Complaints & Reviews

Tv remote wasn’t working so I mailed them. Post that they asked me for 1150 rs for new remote which I paid. And they didn’t reply after that.

My tv is not working properly isn't only audio coming no video.

Led tv is not starting

***FRAUD KODAK - DO NOT GO FOR KODAK PRODUCT. REMOTE OF MY NEW KODAK ANDROID LED TV WHICH I BOUGHT JUST 2 MONTHS BACK STOPPED WORKING SUDDENLY. TRIED CALLING KODAK CUSTOMER CARE MANY TIMES AND AS PER THEIR INFO I SENT ALL REQUESTED DETAILS TO CONSUMER CARE MAIL ID AND REMOTE CONTROL DEPARTMENT THREE DAYS BACK BUT NOT EVEN A SINGLE RESPONSE FROM ANY ONE YET.
CUSTOMER CARE IS NOT READY TO PROVIDE ESCALATION CONTACT NUMBER ALSO. I SEARCHED IN GOOGLE FOR ANY ESCALATION MAIL IDS AND HAVE INCLUDED ALMOST 20+CONTACTS in MAIL BUT NO RESPONSE FROM ANY ONE.
EVENTHOUGH TV IS NEW WE ARE NOT ABLE TO USE ITBECAUSE OF THIS FRAUD COMPANY..

BELOW ARE THE DETAILS I ALREADY COMMUNICATED TO THIS STUPID COMPANY MAIL IDS WHICH I GOT FROM CUST CARE:

***I have purchased below mentioned Kodak Smart TV on July 29th 2020) and remote of this TV is suddenly stopped working since 27th Nov 2020 and need your urgent attention.

Device name : Kodak 126cm (50 inch) Ultra HD (4K) LED Smart Android TV (50CA7077)
Device Model: 50CA7077
Device Serial Number : KA50CA[protected]

Note : Attached is the Warranty Card which we got when TV is delivered to my house.

My contact numbers are:
[protected]
[protected]

I bought 32 inch kodak tv 1 month ago, now its rimote is not working

I Bought second last year kodak smart 32 inch TV,
TV is working good condition but yesterday it was not working as per remote using .
I could not understand that remote is not working ya tv sensor not working ..
i tried to more time on customer care number but my call is not connect to customer care.

Please suggest how i can hard reset my tv without remote,
and provide solution on priority.

My TV remote was damaged. When i called the customer service at Kodak, they said to pay 700 for new remote and will be dispatched soon.
This happened on 3Nov. The company has been cheating me for last 20 days and remote is not yet dispatched.

Everyday when i call them, they said it will be dispatched soon.
Because the remote is not available any were else i have no other options.

Request your support in resolving the issue on priority.

I have grown to hate KODAK just after 6 days of ownership of 43" 4K smart led tv which i bought from AMAZON. The product was delivered to me at 12 noon on 24th of oct 2020 and after daily calling the customer care number which itself i shouldn't have to do cause YOU guys should have already got an alert after the purchase from amazon. INSTEAD the operators had the audacity to say that " our installation will occur after 48hrs to 72hrs and that hours are of the working hours. Now yesterday [28-oct-2020] the installation person came and installed it and found out that the tv is faulty. I again reached to AMAZON right that very moment for the return of the product and described them on the phone they didn't placed the return order for the product instead they ordered another service person while the installation person was standing right next to me [if you guys had no trust in that guys capability why would you even send him on such delicate installation that even we the owner can't put our selves].

Dear Kodak customer Care team,

This is regarding my complaint to Kodak customer care. Complaint no. is DE0920TV11358. Kodak persons are also taking it seriously. I am extremely upset with such a worst services.

I have purchased Kodak Android TV, 50 Inches-1 No. from Flipkart on 15 August’20 amounting to Rs 26499/- (Invoice attached) along with complete Protection warranty amounting to Rs 2099/- (Total expense Rs 28, 598/-), which got delivered on 20 August’20. Initial 15 days it was working well but from 3 September’20 onwards it started creating problem. When I switch on the TV, its light got green but nothing is visible on screen. Only sounds are coming but picture is not coming. (Images and videos are attached for your ready reference)

I have registered complaints on flipkart complete protection against the problem which I am facing with new Kodak Android led TV. My Complaint no CLCP[protected] KODAK 50 INCH LED PROBLEM. After complaining, one Technician visited my place, checked the TV and told that the Panel of the TV is not working. And after that no response received.

I had contacted talk to owner of Service centre on his mobile no [protected], which is in Faridabad. He informed me that he is unable to upload the documents on Jeeves site, as this site is not working from last 3 to 4 days.

I am very much upset with the services which Flipkart is serving. Flipkart and seller has provided defected TV to me which is not even working. My new TV got dead within 35 days. This is totally unacceptable. Why should I pay Rs 28, 598/- for this defected TV? If they change panel then there is no guarantee that it will run for a longer period. I will not keep this defective piece any longer with me.

Hence, I need either total refund or replacement of this defected TV with new TV. I am lodging report in consumer court against Flipkart, service centre and Jeeves to get this issue resolved.

I need either total refund or replacement of my TV with new one. I will not keep this defective piece at all.

Please get this issue resolved on priority and replace this defective TV with new one.

Regards,
Ajay Sharma

I booked 55” led smart tv thru flipcart on 21st sep 2020 got delivered on 29th sep and 30th it was installed. Found problem in panel and had requested for replaced and got the new led tv on 10th october. So far no one came for installation and noone called up. I have been pushing flipcart but they asked me to contact kodak directly and kodak toll free is not working. Kindly help me to sort out this problem. Unnecessary they are harrasing people. My mobile number is [protected]. Accepting call from you at earliest and try to solve my issue.

Dear Kodak Team,

Today I have purchased new LED Kodak 24HD×100.model no. But after 1 hours it's display show error. so plss look into this and replace on urgent basis. Also fins screen shot with error.

TV is not working. I am calling to customer care on 30th Sept 20 then u r executive said me to mail u r detail name, address, contact no with copy of invoice . Then the problem will solved within 24 he. But till now no response from Kodak.

I have purchased Kodak TV 55 inch UHD TV from Flipkart.
I have contacted Flipkart but they give just customer care number of Kodak TV no help.
I have contacted Kodak TV customer care they told me to troubleshoot remote and make a video of the same and told that as soon as we get video they will dispatch the new remote. I have done the same.but they have not send me new remote.
They told me that to send back remote to...

Fraud company's making fool to people
Ko
Kodak is earn from people is crime of company's take action against giving trouble to people by kodak company's to people

Kodak company tv not working now. I have warranty card. Please do something. Please reply what to do now

Purchased a kodak tv on june2020, suddenly tv remote not working properly and after some days it's got off only, although i raised a complaint and sent with videos proof to [protected]@kodaktv.in. But no proper response from the kodak customer care. Stil also not attending the problem after 10days, i have 3 year protection plan also.

Very poor response to customer and i promised henceforth i do not purchase any kodak branded any products.

Kodak customer care persons treating customer s very casual manner.. Too bad experience with kodak servicing team nd also products.

I request other to don't go for kodak, kindly go for other brands i means lg./sumsung./onida/ etc.

Kodak team over all cheating the customers 👍

Re: i had purchased kodak led 32 inch through amazon. the warranty of said tv given by company has one year but one year has not completed. TV is not currently running since 10 days. therefore i request to u kindly send mechanic/rep from your company for repairing of said defective tv at the earliest please. your kindly co-operation in this regard will be highly appreciated. My contact no is [protected] & [protected]. . As per your mail received to me some informatons are required for further necessary action like invoice, model no, imei no and address which are given below. MY ADDRESS IS- NAME YASHVINDER SINGH, S/O SH. NASIB SINGH MANHAS, VILL- CHAKMALAL, PO- KHOUR, TEH- AKHNOOR, DISTT- JAMMU, STATE/UT- J&K PIN CODE- 181203

Mera 32 inch ka kodak ka led tv hai jo abhi warranty me hai jo mane 3 October 2019 ko liya tha mera tv Saturday 11 July se kharab hai mane kai baar company me complaint ki per koi response nahi mila me roj company me phone se baat karta hu roj ek hi javab milta hai aapki problem jald sahi kari jayegi per abhi tak kuch nahi hua please aap meri help kare।
Deepak Jain
[protected]

I have purchased kodak telivision on 3 October 2019 there now I face a problem in telivision . Telivision is in guarantee.I called up so many tyms I mailed so many tyms no response even till now I don't get the complain number from the company.No one comes from the company to check.So bad services they are giving.I done all things whatever are relevant.I receive one revert mail from the company in that they said to send the copy of invoice...

Am purchaged kodak tv flipcart on[protected] received but it is not working lost three months. We are not responding for our in convinence

Product oredr date :[protected]
1 year warrenty
Od[protected]
In voice no :- fab3yj[protected]

I am preeti mantri from airoli plot no 110, sector 3 a airoli, navi mumbai, we buy 32 inch kodak tv on 22 august 2019 with order id-od[protected]
Tv is not working from last month. We were trying to contact you from last month. So please manage to repare my tv or replace or refund

An E-mail was sent to [protected]@kodaktv.in to request for a service on TV on 18/05/2020, which was within warranty period of TV delivery. The TV was purchased on 16/05/2019 on Flipkart, invoiced on 18/05/2019 and was delivered on 20/05/2019. The customer service suggested to furnish the extended warranty saying the waranty has expire. Pls note, as the TV was delivered on 20/05/2019 and installed by Kodak technician on subsequent days the warranty is still valid. Unfortunately, the customer service has not responded to multiple requests on e-mail. Requesting your kind help.

· Hi sir, my codec 40 inch TV display just suddenly stopped sounding

I have bought this on 14th june 2019 and just with minor scratch kodak led tv display is gone and team said that it won't be repair and there is exchange service where i have to pay 80% charge. Why it is so i have not seen such low quality product in any other brand. I have other brand tv also. I want appropriate resolution otherwise i am not going to sit and will escalate this issue at the further level.

Hello sir
Good evening sir,
I am t. Ramanaiah. I have bought new kodak 102cm (40inch) full hd led smart tv. I purchased on 5th feb 2019 from flipkart. The order id-od[protected]. I have warranty on this product. So i kindly request to take immediate action on my complaint.

Thanking you!

Yours sincerely
T. Ramanaiah.
Ph:[protected].

We purchased kodad smart tv few days back and its visual is not workimg at all so please send someone to see through it as soon as possible it is only the audio that is being heard with no view on switching it on we purchased it just a fee days back and it worked properly for just three days after which screen stopped displaying anything it is pathetic to see as we took a new one and it has been just 3 days and it stopped working so kindly see through this asap and send someone to check it!!

Last one month, i am follow up vai mail id [protected]@kodaktv.in
But no one answers due to my tv applications not working

Customers id : jmum[protected]
Tv series no 85287217

Regard

Rupesh koli

Address : harchandra nakhava niwas,
Diwale koliwada, naik parivar, sec-14, cbd belapur, nr. Darga,
Navi mumbai-400614,
Mobile no - [protected]

My tv not working please replace my tv or refund my money otherwise go to the police station and comepland my problem. My tv not working please replace my tv or refund my money otherwise go to the police station and comepland my problem. My tv not working please replace my tv or refund my money otherwise go to the police station and comepland my problem.

My tv is not working please replace my tv or refund my money. My tv is not working please replace my tv or refund my money. My tv is not working please replace my tv or refund my money. My tv is not working please replace my tv or refund my money. My tv is not working please replace my tv or refund my money. My tv is not working please replace my tv or refund my money

I have purchased kodak tv in month of oct 9 from flipkart.in oct11 my tv started not working. Engineer visited my place on oct
19 and said motherboard damage replace new tv but no action was taken after that.
I have sent numerous mails and called to their customer centre but they are just fooling customers. There is no escalation matrix. After 1 month also they are not able to provide the solution. My order

I need my refund simple