KSB Pumps Limited
1
Submit a Complaint
20
COMPLAINTS

KSB Pumps Limited Complaints & Reviews

S
sailen kumar Banerjee
Jul 9, 2022
Jul 9, 2022
This thread was updated on Jul 9, 2022
Report
Copy

KSB open well submersible pump : not working

Address:203, Aradhana Apartment, NOP, Doranda, Ranchi

Sirs, I have purchased one KSB open well submersible pump from Ganpatrai Santulal, Ranchi on 24-May-2022 vide Invoice no. TIC-0244/C/22-23. Pump sl no.[protected].
As on date, it is not working. Please arrange for a visit of service engineer at ste to get it rectified...
Helpful
1 other people found this review helpful
1 found this helpful
1 Comment
Report
Copy
R
Raj kumar hp
Jul 1, 2021
Report
Copy

Ksb submersible pump not working properly

Address:Nand lal ram sawarup saharanpur road ladwa 136132, 9416467479

I bought a kbs submersible pump u/8 25 HP 4 stage on 24/06/2021.
SN[protected]

From day one its taking more ampere than normal we complain to NAND LAL SAWARUP owner of that shop where we buyed it.
But he did not help us than we call him daily as we are facing problem its season time and due to high ampere transformer can be damaged .
We complaint through customer care number but no one come for inspection.br...
+1 photos
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
S
Suryakant Sahoo
Report
Copy

My claim cannot be settled

Address:Cuttack, Odisha

Dear, Sir
I am suryakanta sahoo from Cuttack, Odisha.I had bought a KSB water pump since only 2 months.Now pump Bush has been damaged.so I have a claim for my warranty.but service center can't approved my issue....
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
ashishksharma1111
Report
Copy

Harassment by dealer and service centre

I recently bought defective KSB water submersible from Gadia sales . why defective because i could not use this even for an hour.when I spoke to dealer he sent me to jaipur hi-tech service, your service center and Gadia sales told them to repair in front of me which is unethical. When I report this to your Rajasthan sale head, Shankar yadav [protected], he was very rude and did not listen our problem.Now. I am in dilemma because I paid money...
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
We bought a ksb submersible pump on 3/4/21 but it does not have enough pressure to carry the water till up with enough pressure . we bought the pump from shree shyam mill stores Gandhibag Nagpur
invoice number - 18820 date-3/4/21
contact us on [protected], [protected]...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
We buy KSB Sumersible 1.5 HP Pump on 14.08.2020 after 1 month it stopped working then we file complaint and after 2 days technician comes and tell you have to go service center. we send motor to service center and they give back after 5 days. motor start working and after45 days it stopped again and we send motor back to service center and they again repair the pump finally now today our motor again stopped.
we are very tired with...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
Manjeet9254000674
from Samalkha, Haryana
Report
Copy

Pump

Address:Secter 9 , 11 house no 238 hisar haryana

No start pump...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Spark Mathews
Report
Copy

Pump motor compliant

Address:Coimbatore sidhapudur

Actual i bought 3phase pump motor in coimbatore sithapudur retail shop the name of velusami he is a sale manager of this shop .and my motor is not working properly that time I am told this person but still now not come to atten the complaints.who is the right person to meet to ratification my problems...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:SPEEDWAYS RUBBER CO

We purchased KSB hot water booster pump model WSK .It never worked properly. its mechanical seal failed twice. Presntly under breakdown for more than 2 month Your Ludhiana dealer SHIVA ENGINEERS not responding....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
D
dassubir48
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

burnt submersible pump

Address:Triveni Complex, flat no 201 - C, Pandu Port Road, 781012

Pumps model. No. Bpd242/10a+uma150, 9/22 were purchased vide invoice enclosed at guwahati, but pumps were burnt after installation within a month, same were repaired by m/s, m. B. Engg. Guwahati again the pumps were burnt within a month. Pumps were supplied to rly at rangiya div. Rly raised the quality of product.

Subir das
For s. D. Associates...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
B
BNS Enterprises
from Mumbai, Maharashtra
Report
Copy

delay in provide service

Address:Qtr no-B 117/300 Urjanagar.Mahagama.Godda'Jharkhand, 814154

We had purchase a submersible pump of capacity 5hp having serial no[protected] & type-uod 152/10 from a dealer at kolkata m/s a. T alihusain &co. On dated 26.02.2019 for installation in rcml (Aditya birla group). The pump was stopped working on dated - 25th july 2019. Despite of several time discussion with above mentioned dealer regarding this issue a
Single response is not provided to us yet. Hence you are requested to provide...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
M
maniyan1952
from Ernakulam, Kerala
Report
Copy

0.5 hp submersible pump-multiple defects

Address:Ernakulam, Kerala, 682017

Purchased the submersible pump from poduwal, agency, padma jn, ernakulam 14-02-19 and failed to start, service person attended the pump-impeller jam-and run for @2 hrs then sparks from a cable at about 5-6 places of the cable. Gross defects from such reputed products. Kindly see this is being replaced or cable replaced, and help to get the matter resolved.
Sincerely,
Sasi ([protected])...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
D
Dnyaneshkaranjkar
from Mumbai, Maharashtra
Report
Copy

Replacement of burn pump

Address:411029
Website:www.ksbindia.co.in

I purchased KSB Pump(100 mm), 1.50 HP, 30 (Bill No-0516/29774)stage from our one of Vendor S.B & Co kothrud, Pune-411038.Could you please give me a solution on this.
Should i get a replacement or what will be our policy in such a cases.Because in such a cases on daily basis i am expending my extra charges Rs1000 for water from local peoples .
Expecting delight service from your side....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
V
Vinay Muley
from Bengaluru, Karnataka
Report
Copy

Submersible pump 7.5 hp

Address:Amravati, Maharashtra, 444605

We purchased submersible pump set from Chandigarh dealer. Unfortunately it's motor burnt out after installation of 8 Days. Local Dealer told me to repair but i don't want to repair my new pump within 8 days. is like old it appears like pump.
We are complaint to you only for solve our problem.
We have easy to purchase this pump, but it is very difficult when it become faulty. We are tired to left this pump from borewell in our...
Helpful
1 other people found this review helpful
1 found this helpful
2 Comments
Report
Copy
S
shaishavshah
from Mumbai, Maharashtra
Report
Copy

Product change

Address:Bharuch, Gujarat, 393001

We required pump with 43 m^3/hr flow and 30 mtr head as a replacement for their model mega. But we are supplied with their model etn and told that mega model is now not in market & its production stopped. Now, problem is that discharge dia of etn is different than mega. So, it do not get fix on older line so line modification require which is not convenient option. They should not change physical dimension or at least make available older...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
J
Jagtarsinghmavi
from Kanpur, Uttar Pradesh
Report
Copy

Problem in submersible pump set

Address:Panchkula, Haryana, 134109

We purchased submersible pump set from Chandigarh dealer. Unfortunately it's motor burnt out after installation of 2 month. Now we want to claim its warranty.
Name:-Jagtar singh
Contact no:-[protected]...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
C
chetanadesara
from Kolkata, West Bengal
Report
Copy

Ksb pumps not working

Address:831001

I had bought 2 ksb water pressure pumps last year but am very sad to say that I have been facing problems everscince .we had bought this water pressure pump from M/S Polyplast from jamshedpur .it was repaired 3 times and again it's not working.Your dealer is also not responding positively so I decide to complain in this forum.so I request you to kindly help us in solving this problem.my cell no is [protected] . Regards Chetan adesara...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
N
nishant77
from Kolkata, West Bengal
Report
Copy

Submersible pump not working

Address:Kolkata, West Bengal

Purchased on 25/8/15 and tried instaling on 27/8/15 .its working when checked motor separately outside the borewell but when attached to pump set its not working. checked all connections n the line n panel box etc.but its not taking the load....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
D
deepakps
from Mahbubabad, Telangana
Report
Copy

pump is not working after 3 days

i have purchased ksb submersible pump on 21.06.2015 (date of installation which was not working after checking by your distributor the pump is short as per him there is no guarantee of pump then what is the use of purchasing ksb pump whereas lot of brand available in the market at lesser cost with replacement guarantee if the consumer has no facility by the company there is no foc repair noting is available by company that what is the use...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
prateek bhajanka
from Gurgaon, Haryana
Report
Copy

Faulty KSB Delite Motor 1HB

Address:Gurgaon, Haryana

We bought two KSB Delite Motor 1HB back in October 2012 as recommended by Sanitary Retailer, Vinay Sanitary Rajori Garden, New Delhi and got convinced by the market reputation of KSB Brand. But I was proved wrong within a month, the fault came in both the motors at the same time and to my surprise they both were of the same nature. Check Valve not working, the valve responsible to maintain the water level while the pump is off. The service...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy

KSB Pumps Limited Recent Comments