Kun Hyundai Chennai Complaints & Reviews

I booked i20 June 20th and paid half amount and today is the delivery date I took a personal loan and went to Anna nagar branch and asked manager (SASI KUMAR) where is the car, he said the car is stolen please wait 3 or 6 month but the car parked inside of the building only, and I said I'm going to raise a compliant, he said do whatever you want. I waited full day infront of the office. Again I ask very politely to the manager pls give the car I took a personal loan, he said that's non of my business car is not here I can't do anything. Worst and very rude behaviour. I want my car if they don't who gonna pay my loan interest???

I booked i20 June 20th and paid half amount and today is the delivery date I took a personal loan and went to Anna nagar branch and asked manager (SASI KUMAR) where is the car, he said the car is stolen please wait 3 or 6 month but the car parked inside of the building only, and I said I'm going to raise a compliant, he said do whatever you want. I waited full day infront of the office. Again I ask very politely to the manager pls give the car I took a personal loan, he said that's non of my business car is not here I can't do anything. Worst and very rude behaviour.

My new i20 car TN 12 AL 2589 gets fogged on the driver side headlight. I raised this issue during the car service at Kun Hyundai Avadi. The service advisor (Sathish) accepted that it is an issue and told that they will get the issue resolved. After having the car for a week at the service centre, he told me that the problem is resolved and to keep the headlights on for an hour, if the headlight gets fogged again, which is ridiculous.
The fog completely blinds my view during night travel and I'm unable to drive the car more than 50kmph. When asked why just one headlight gets fogged they ask me to adjust with what I have.

My car (VIN : MALA851CMEM128186 & TN02BA1001) was picked up for general service on 24 March 2021 at 9.30 am and should have reached the KUN Hyundai Ambattur ### by 10.30 am. I was committed that the car will be returned by evening. At 5.30 pm, the SA informed the work has been done and the cleaning will be completed in another 30 minutes. However, the car was not delivered on the same day as committed. But in the Hyundai Care app it's mentioned as 'Vehicle was delivered'. Why was I given the wrong commitment? Why misinform that the vehicle was delivered while the car was not returned until 25 March? If the car was delivered as mentioned in the Hyundai Care app, to whom it was delivered?

Any part missing or replaced without my knowledge and permission and any damage done to the vehicle in the period it was not delivered to me, KUN Hyundai ### will be solely responsible and accountable

Regret to inform we received the RC book card type in open condition.
not delivered properly. shameful on the part of kun hyundai to do such a bad services.

without a proper cover handed over openly to us.

his kun hyundai running short of funds even to purchase a cover

Vehicle no. TN 06 AA 2374

Hi there,
I had serviced my car (i20 Sportz) recently in Ambattur Service Center.
I wanted to let you know that i'm not happy at all with the Service provided this time around.
After the Service i experienced lot of issues with my car.
The door lock is not functioning, AC cooling is not there and even wheel alignment wasn't done.
Even to take delivery I had to follow up with the Service engineer and the delivery was delayed by a day.

Also the previous time when i had serviced my car i had to pay extra (Rs 1500) which the executive said it will be discounted in the next service, but even this wasn't done.

I'm really upset with the service and the money paid for the service was not worth it.

Hi sir
I have booked creta vehicle on 10/12/2020 by paying Rs 21000 as per kun hyundai Ambattur sales executive instructions . After several remainders they are not delivering the vehicle.im fed up with their approach.

Dear team,

The vehicle no. Tn-10-ar-9345 (Elantra) was given for service on 17.09.2018 and taken delivery on 18.09.2018 evening through a driver mr. Surya of kun hyundai, ambattur, chennai. On checking the vehicle by us at our hotel premises, we found that the rear seat cover was toned by somebody, when asked the driver mr. Surya, he said that to contact mr. Suman, service advisor of kun hyundai, ambattur, chennai. On contacting him, he agreed about the mistake happened from their end while they were attending on some electrical issue on our vehicle. He promised us to replace the seat cover immediately, but it was not attended by them sofar and it was escalated to the higher authorities & one mr. Gajendran, service manager for the same. We request you to kindly take necessary action against the complaint and do the needful without any delay.

I have bought creta from kun hyundai purasawalkam & it been delivered last week. The executive response was very poor after the final payment. I have to do multiple follow-up after making the payment & submitting all the documents. Every time i called the executive the response is not satisfactory & the response time is really bad.

And post delivery is the response is really pathetic. I already have 2 cars one from honda & other from mahindra the customer service response is way far better than hyundai. After experiencing the service response i felt that my decision of going for hyundai is not the right choice.

There was delayed, the vehicle was delivered without the number plate. The number plate was fixed after multiple follow-up. Now when i am following up for the temporary rc copy initially they said it will be take 1 -2 working days to get it delivered. Now its been 2 working days & there is no details shared by the executive. When follow-up he said he would need additional 2 days.

Not only this when is vehicle is delivered, the executive has shamelessly asked for money for the driver to get back home. We have to give him rs. 500. My question - is hyundai not paying these driver money for delivering the vehicle. It sound strange.

I own a Hyundai Santro car. Registration No: KL 35 A 8571. I m facing Headlight not working issue in my vehicle. Actaully the issue with the combination switch which located in steering bar. 4 times I reported the same issue in Hyundai service center(Popular Hyundai, Vyttila-Palarivattom bypass). First time they cleaned the unit and three times they replaced the combination switct unit in warrenty peroide.. Same issue is repeating after every 2~3 months.. One month back only it was rtepaired by popular hyndai and now issue reproduced. I need a permanent solution for resolve the issue at the earliest .

My friends also using same vehicle, they also faced same issue,it was repaired in warrenty. but the quality of this part is not good, you can check the same in your records (KL07BM1221-James,KL39C9032-Joseph,KL07BP8536-Jefry)

Regards/Rahul
Mob:[protected]

I’ve Hyundai santro Xing Reg.no- UP-14AM-0737, VIN-MALAA51HR7M172414, ENGINE NO-G4HG7M213512, purchase date 19.09.2007. My vehicle total run 46592 km only.
Saturaday( 27th March) I’d faced problem with vehicle that at the speed of 70 km per hours suddenly vehicle engine stopped functioning & that time vehicle break also was not functioning. I’d stopped vehicle through hand break. I was on the way of Meerut –Delhi highway at nearby Ghaziabad & than called to Hyundai on road service. They’d responded to me after more than 3 hours through Nimbus Hyundai Meerut road Ghaziabad. They told me that vehicle having a problem of engine sensor & it’ll be rectify in workshop. They’d not provide any help me for vehicle breakdown recovery, highway to workshop, when I’d reached there they’d not responded any emergency case. They treated vehicle as a routine service vehicles. After spend three hours at workshop they told me that vehicle having a problem in engine sensor than after sometimes they told me that vehicle having a problem in crank & crank bolt not opening after trying to open bolt two hours, so they’d braked crank & it’ll be replace and total estimated bill will be charged near Rs 20000/- It’s having a cost of crank, sensor, seal & labor charges etc.
They never clear me till now that if crank bolt was not opening why they’d braked crank without my approval & why I’ll pay for this Rs 20000/-. It was mistake of workshop or company manufacturing that crank bolt was not opening.

Than IInd problem faced again:-


I’d recd my vehicle from Nimbus Hyundai gzb as on dated 30th March after crank, sensor change and routine service & I'd paid total amount 17000/-.
That time I’d remind to customer care Mgr Mr. Prakash that my vehicle clutch is very hard after work done by you they told me that It’s due to work done in engine & it’ll be normal within two or three days but after running of vehicle one week position was same. From Next day I was on the way I’d faced new problem in engine that at the time of gear change vehicle giving low pick up & missing in engine and high vibration in gear 4 & 5. Problem was intimate to Mr. Prashant at same day. They told me that Please come with vehicle we’ll check & rectify same.
I’d handover vehicle at gzb service centre for rectification & same setting done within 15 Minutes but in evening same problem faced again.
As on 17th April, I’d again handover my vehicle for rectification of problem but today they told me that vehicle required servicing of clutch plate & total estimate will be 5000/-. Attitude of Mr. Prakash was totally wrong with me & they told me that you’d done my complaint in Hyundai customer care against crank problem and you’ll face continue problem in rectification of engine problem.
I can not understand that at the time of crank & sensor change they’d not done this work and never told me that vehicle required clutch work . when they’d done engine work & I’d already logged complaint against clutch problem and vehicle already carry by him three days for repairing & checked vehicle during the period crank& service done?

Now question is that why I’ll pay for this work when Nimbus already received payment of 17000/- against engine& service work. I’m very busy person and I can’t run with vehicle again & again at service centers.

As per my knowledge Hyundai is No 1 in customer care but it’s shown how they’re maintaining customer care satisfactions.
Till now no rectification recd from hyundai customer care or Service centre-Nimbus Hyundai.

My i10 Hyundai had gone for its 1500 km first service. A door came back rattling, my pioneer speakers were removed and not replaced correctly, screws were missing ..... I know the labourers working in the service stations cannot afford new cars, but for goodness sakes do not take your social economic class frustration on my car!!!! I am waiting for the next service to take the pants of the guys and girls who answers the telephone!! What KUN-t Hyundai - you guys don't know anything about cars, customer service and trust. A bunch of money-making crooks and un-professional tarts!!! Please take care of cars as these are bought with hard-earned money and some have the privilege to buy cars!! Respect that!! YOU KUN-t workers!!!!!!

Dear Sir,

This is to bring to your notice the issue that I am facing with Hyundai dealer – Kun Auto Co at Anna Salai, Chennai.

My car met with an accident 9th Aug 08 and subsequently I visited the above said dealer for my vehicles repair work on 11th Aug morning. Based on evaluation of the work and considering the long weekend I was promised that my car would be delivered to me on 19th Aug EOD.

Since my car was covered under comprehensive insurance coverage the dealer said (Mr. Ramachandran – Body shop in charge) they will take up the claim related formalities with the insurance company's surveyor the same day. I was initially told that based on the damages/depreciation calculation I would be asked to pay Maximum of Rs5000/- as rest all would be borne by the insurance. I also made it a point that beyond Rs5000/- I would not pay anything more.

We kept following with the dealer on a daily basis on the status of work and approvals from Insurance etc for which we were given positive responses.

On 18th Aug 08 when we checked the status the point of contact Mr. Ramachandran was on sick leave and now we had a new contact Mr. Guna. When asked to him on the costing that we had to pay the next day he said they are yet to ascertain the exact cost but informed that we might have to pay Rs10, 000/- (a sudden double in amt than what was promised) when we protested and asked for the reason he said only mandatory items that are required have been replaced. This was our first shock.

On 19th Aug 08, when we called Mr. Guna, who informed that the car would be ready only the next day as the estimate would be sent to insurance for approval that evening. When we demanded the reason for delay he agreed to deliver the same day evening.

We received a call at 3PM from the dealer to inform that the total repair charge is Rs36, 000/- out of which we had to pay Rs14000/- while rest would be borne by the insurance (this was the second shock).

We protested back and said we will not take delivery of the car unless the issue was sorted with insurance and them as they never took our approval or consent to do the work up to this cost limit.

But since we needed the car urgently I had to pay the difference and took delivery of the car 0n 21st Aug.

The point I am making here is - Exorbidant bills are raised on customers by un-necessarily replacing spares that could better be repaired and fixed on vehicles that come to the dealer with insurance claims.

Please respond to my issue as soon as possible and advice me on the solution. Should I file a legal suit for my refund and also for the compensation for the mental agony and loss of time & energy I suffered due to whole episode.

Best regards,
Venkat.S