Labelaishwaryrika
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Labelaishwaryrika Complaints & Reviews

M
Mshkin
Aug 8, 2021
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Website: shoplabelaishwaryrika.com

I bought a salwar kurta set . I was promised that it will be delivered in 18 days. After almost a month too, they havent even dispatched it. They dont even know the status of the order, whether it is stitched or not.
I needed it by a fixed date, which they fail to deliver. And its not any shipping delay, they have not yet dispatched it .
I gave them a week more so that they can make and send me the outfit. But they still have no updates . They refuse to refund the money too
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    Swapnilsrisri
    Jun 20, 2021
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    I have made a payment of Rs. 3424 to labelaishwaryrika on 3rd june, 2021. They have stopped responding to my insta dm . Today is 20th june, 21 and i hv neither received any tracking number from them nor received any communication regarding my product. Nw i am just waiting and crossing fingers that my product should reach me in next 7 days otherwise i will be lodging a complaint against them soon
    Hello, my complaint has been resolved.. I have no further grievances with label aishwaryika.. Admin kindly mark my complaint as resolved and close it..
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      Rusha Bhele
      May 8, 2021
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      Website: labelaishwaryika

      Paid for an item which I never received and neither did these people reply to my messages and emails nor provided me a refund. Constantly lied about order being shipped and again lied later providing full refund
      This is ridiculously disappointing. This was first online shopping from India and it's such a shame.
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        Rusha Bhele
        May 8, 2021
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        Address: India
        Website: labelaishwaryika

        Paid for an item which I never received and neither did these people reply to my messages and emails nor provided me a refund. This is ridiculously disappointing. This was first online shopping from India and it's such a shame.
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          D
          deepaliga
          Nov 20, 2020
          Resolved
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          Resolved

          Address: 1203,a Wing,valencia,plot No 09, Sec 16e Roadpali, Karambeli, Tarf Taloje Panvel Raigarh Mh 410218 In
          Website: www.labelAishwaryrika.com

          I placed an order for a rose pink kurta set worth ₹5847 on 25th September 2020 through Instagram DM. I received the same somewhere around 30th oct 2020 after waiting for a month or more. I had placed the order for my birthday which was on 11th oct and they had promised me a delivery before 11th while placing the order but I was patient since there’s a pandemic out there. On receiving I noticed that the kurta was totally different in terms of motifs, neck pattern n even slight difference in shade from the palazzo n dupatta I was very particular about the motif while placing the order I kept insisting that I want the same as in the picture and not even once did she say that the same wasn’t available at the time of placing the order also it is slightly stained on one end hence, I requested label Aishwaryrika for an exchange of only the kurta and that I would keep the remaining set as I was quite happy with it. She kept me waiting for days and finally agreed for an exchange of the kurta and again made me wait till 9th nov 2020 to send the alternate options that was available with her. I finally chose one of the designs she had and she agreed that they could give me the same for an exchange. After agreeing she never sent her warehouse address on which I should send the exchange product back after 3-4 days she gave me a reply that she can’t take any exchange orders now as it’s Diwali and they are busy with the new ones so again I patiently waited for 7 more days for Diwali to get over on 17th November I texted her back requesting for the exchange there was no response she blocked/restricted my account on Instagram she just wrote it’s out of stock simply making an excuse while I was begging her to confirm my order before Diwali itself. She is still not responding me please help me to reach out to label Aishwaryrika or their team . I don’t want any kind of refund I just want a simple exchange of the kurta only I am even ready to pay any extra charges to her if applicable but she simply isn’t responding to my messages and phone calls. It’s almost 2 months I have been quite patient and understanding throughout this process but there is no response/cooperation from her end and this can be mentally frustrating for anyone I don’t want to my money back neither want to return I am just begging for an exchange and ₹5847 is not a small amount for a student and the kurta alone is ₹3499 for which I am wanting an exchange
          Please help me reach out to Label Aishwaryrika or team and resolve my issue
          I have attached the screenshots of the entire process below please look into the matter
          Nov 20, 2020
          Complaint marked as Resolved 
          Label Aishwaryrika agreed for an exchange and I am quite happy with their response now
          oh my god it means she does this to many people.i m happy that u got ur exchange ..i got exchange twice with a defective piece both the time..and exchanging again for third time would have meant 1 more month of her trauma.so i didnt.plus right now she is at a level where she is not refunding the money for pant and slip that she cancelled on her own.
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            indubala01
            Nov 19, 2020
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            Website: labelaishwaryrika.com

            Do send me the receipt of refunded money of 1000rs for pant and slip because its not showing in my bank account
            no reply no communication from brand side
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              indubala01
              Nov 19, 2020
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              Website: labelaishwaryrika.com

              This brand has already cheated me of 2999rs by sending me defective piece twice moreover that they have not refunded the money for pant and slip set that they cancelled on their own without the consent of customer
              Nov 19, 2020
              Updated by indubala01
              i have tried contacting on whatsapp as well as on email
              since she has blocked me from Instagram cant dm her .

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                N
                Niyaa
                from Powai, Maharashtra
                Nov 18, 2020
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                Resolved

                They are not responding me . Disconnecting my calls now. This is pure fraud. I have paid 5598 for my order.
                Nov 19, 2020
                Complaint marked as Resolved 
                Tere was miscommunication and misunderstanding . No complaint from my side
                Same thing happened to me...Paid for an item which I never received and neither did these people reply to my messages and emails nor provided me a refund. This is ridiculously disappointing. This was first online shopping from India and it's such a shame.
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                  N
                  Niyaa
                  from Powai, Maharashtra
                  Nov 18, 2020
                  Resolved
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                  Resolved

                  It's been 12 days now..I have ordered dress from them through instagram ( labelaishwaryrika ) .. it was for diwali if didn't reach to me.. I have been trying to text them .. call them.. dm them on insta.. there was no response.. after I called so many times they told me don't spam call.. there was short response for text msg like it got stuck .. but they didn't share me tracking details as they promised me to share . And now again they are not responding.
                  Nov 19, 2020
                  Complaint marked as Resolved 
                  It was not posted by me. There was some miscommunication problem also. No complaint from my side
                  Nov 19, 2020
                  Updated by Niyaa
                  There was a miscommunication problem. . there is no complaint from my side. My name was used here. Extremely sorry
                  same thing happened to me.they dont respond at all.same thing when i called she shouted and told me dont u know that i m in a meeting .dnt spam me or call me.this was at the beginning of ol this.just imagine
                  Niyaa's [Complaint's author] reply, Nov 19, 2020
                  Same .. she is saying don't spam call..
                  thanku for coming forward.
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                    indubala01
                    Sep 21, 2020
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                    Address: label aishwaryrika, house no-c-1597,block c,near green field school,lucknow,uttar pradesh-226018
                    Website: www.labelaishwaryrika.com

                    Sir i have paid 4200 rupees for a kurta, pant and slip on 9th of august. They delivered the defective kurta on 20th of august still i didnt receive any pant with it. I called them they didnt pick it up and they agreed for exchange but after requesting them so many times to get me the kurta
                    They have sent me the same defective kurta again on 20th of september.
                    They still havent delievered the pant or slip and they cancelled it without my consent.
                    Sir i have called them 100 times but once they picked my call.
                    Sep 21, 2020
                    Updated by indubala01
                    their contact number is[protected]
                    Sep 21, 2020
                    Updated by indubala01
                    they just cancelled it while for 1 month they had been lying that they have sent it
                    i have wasted a lot of time since 9th of august .they constantly lie .
                    my contact number is -[protected]

                    Nov 18, 2020
                    Updated by indubala01
                    they havent returned my money yet.how pathetic they can be
                    Nov 18, 2020
                    Updated by indubala01
                    they have still not refunded my money for pants and slip. and harassement i vl tell u wat actually is harassement that women dnt pick up her call.even when i tried calling her million times.those replies i vl post all the screenshot ..she replies after 1 day or 2 day .about refund they gave me a defective kurta i was unhappy about it coz after returning the kurta she gave me the same exact defective piece again .when i informed her she said ok i vl refund it give the kurta back just imagine after investing my 2 months time i had no pants or slip( which she simply just didnt send and send i vl refund) and a defective kurta in my hand .wait i didnt see ol the snapshots for ol these times.i vl share ol the screenshot.they wont recieve ur calls for days .trust me

                    Nov 18, 2020
                    Updated by indubala01
                    trust me guys i was crying and begging at one point of time.i dnt lie unlike this brand.they have torutred for simple delivery id

                    Nov 18, 2020
                    Updated by indubala01
                    i m not a person who will just let go of any injustice especially when i m at no fault
                    Nov 18, 2020
                    Updated by indubala01
                    n irony is she never called.and the message to me was why do u want to talk? what exactly do u want to discuss.she has blocked from insta.if i would have said that yeaa send the kurta again for 3rd time..that would have meant getting harassed for one more month .watch her replies and trust even after begging to talk to me she NEVER called.so decide for urself who harassed whom

                    Nov 18, 2020
                    Updated by indubala01
                    19aug to 18 oct this is the time i had conversed about a simple kurta .so understand my harassement

                    Nov 18, 2020
                    Updated by indubala01
                    in the very 1st and only conversation we had on call she shouted at me.here is the proof.and manish malhotra conversation is also there .so check for urself what i was trying to say and how she responded

                    Nov 18, 2020
                    Updated by indubala01
                    still have no refund

                    Nov 18, 2020
                    Updated by indubala01
                    i was literally crying in this whole process

                    Nov 18, 2020
                    Updated by indubala01
                    this was her response to my crying

                    Nov 18, 2020
                    Updated by indubala01
                    i didnt ask her to cancel the shipment of pant and slip.even after i wasnt asking her to cancel she did and after this scenario i asked her for compensation .i m not a greedy person who just wanted money .i wanted a kurta pants and slip that i paid for.

                    Nov 18, 2020
                    Updated by indubala01
                    here she is saying that she is cancelling the shipment.

                    Nov 18, 2020
                    Updated by indubala01
                    i dont have a lawyer right now .but trust me u have showed me in a bad light where i am the one who faced mental trauma stress what not..not got my money back ..got the defective kurta of 2999rs who constantly waited for call or message from ur site.how can i be at fault i asked for compensation at last coz u harassed me at the extreme level..ur owner shouted at me in the very first of our call on 19 th of august.still i didn’t harass u .how u dare show me in bad light.truth will come out may be a bit late but it will
                    Nov 18, 2020
                    Updated by indubala01
                    its not about money now.for any of you reading this .this is her website-https://labelaishwaryrika.com/
                    Nov 18, 2020
                    Updated by indubala01
                    see how they respond

                    Nov 18, 2020
                    Updated by indubala01
                    she harassed me to no level .she shouted at me.she has given me a deadline of 24 hrs to return.this is after i told her about my mental TRAUMA.and thats whn i said about compensation.she herself CANCELLED my pants and slip saying that it didnt pass the quality check.here are the SCREENSHOT.

                    Nov 18, 2020
                    Updated by indubala01
                    believe me this is half if the conversation screenshot .i have texted her so many times and she used to reply after 2-3 days.she has never picked up my call.i cant describe how anxious i was in those months .i cnt describe in words in what level she has harassed me.
                    Nov 18, 2020
                    Updated by indubala01
                    here is the whole compensation conversation not half the WHOLE conversation .i asked her to accept the fault that was the compensation i was asking at first.at last when it beyond my acceptance level then i said i vl file a complaint .even after asking her thousand times about the tracking id of pants n slip she didnt provide me any .because she hadnt sent the pants which i paid for in august and slip.and also i m yet to recieve the slip of refund which according to them they have given i dnt know where.

                    Nov 18, 2020
                    Updated by indubala01
                    here is the recent messages about my refund for which she has not replied and today is 18th of nov .

                    Nov 20, 2020
                    Updated by indubala01
                    in just 24 hours 2 more people has described the same problem with this brand .this represents that they have done the same thing to many people.while their matter got resolved i cnt hv that option coz when i got the same defective kurta again even after exchange that was the height of irresponsibility and also for pant and slip she has not returned the money yet.
                    Nov 20, 2020
                    Updated by indubala01
                    also i[censored] have any issue with this brand.write ur issue here rather than dm or whatsapp or call.its getting solved in lightening speed.
                    Nov 20, 2020
                    Updated by indubala01
                    i have NEVER EVER SEEN A BRAND LIKE THIS ..i have shopped from LABELKANUPRIYA,
                    LABELJIYANI BUNNAI, GULABO JAIPUR, and many insta stores none of them has responded the way this LABEL AISHWARYRIKA has responded or behaved.i have never seen such ignorance, arrogance in a business.i[censored] make a commitment fulfiil it otherwise dnt make that committment
                    Hello,
                    This is the legal solicitor for Label Aishwaryrika, Mr. Abhimanyu Dey.
                    Here are some screenshots of the conversation where the customer Indu Bala has harassed the Brand Owner asking for a full refund while refusing to return the product.
                    The refund of the undelivered products (pants and slip) has already been initiated.

                    They have even asked for “compensation” for the 40-45 days time that they waited through the exchange and delivery process. The shipment was cancelled from our end after repeated harassment and blackmails to the brand owner as we don’t want to indulge in business with the customer in question. They were informed about the delays due to covid. We can share evidence to confirm all the information above. We are a reputed brand and we encourage the consumer forum to not fall prey to these vilified comments. Thank you.
                    indubala01's [Complaint's author] reply, Nov 18, 2020
                    did i ask her for full refund right away?? did i harassed her for full refund just like that.u guys harassed me by sending me a defective piece twice and that pant n slip u cancelled u guys are so shameless that u didnt even refund back .covid delays ???did i complaint about that.i complained about defective piece that u hv sent after waiting for 3 months.i have shopped a lot and trust me i have never seen a brand like you.and please go ahead show all the screenshots not the selective one
                    indubala01's [Complaint's author] reply, Nov 18, 2020
                    since u have posted that manish malhotra wala conversation let me post the whole conversation.i was making them understand how a business -customer relation works.what accountability really means.why do those brands care for their customer.
                    indubala01's [Complaint's author] reply, Nov 18, 2020
                    may i see the receipt of refund coz it has not been reflected in my bank nor is it my paytm
                    indubala01's [Complaint's author] reply, Nov 18, 2020
                    i m speaking the truth and a reputed brand dont lie.i m just saying wat happened to me is unacceptable .it was covid time.i had no ethnic dress with me .i ordered just one kurta that was from ur site .i waited and waited even after receiving a defective piece i still waited .and then u guys gave me the same defective piece again .tell me one thing when i was just relying on one piece of clothing for all these months u expect me to return the item and just get a refund. so what about those anxious 2 months where i waited for one kurta and in the end i wont have nothing in my hand .those were upsc exam time when i was interacting with u guys instead of studying .so i will never let this go even if u take this to court i vl follow anywhere when i know that i didnt do anything wrong .
                    Hello,
                    This is the legal solicitor for Label Aishwaryrika, Mr. Suraj Jain
                    Here are the screenshot of the conversation where the customer Indu Bala has harassed the Brand Owner asking for a full refund while refusing to return the product.
                    The refund of the undelivered products (pants and slip) has already been initiated.

                    They have even asked for “compensation” for the 40-45 days time that they waited through the exchange and delivery process.
                    The shipment was cancelled from our end after repeated harassment and blackmails to the brand owner as we don’t want to indulge in business with the customer in question.
                    They were informed about the delays due to covid. We can share evidence to confirm all the information above.
                    We are a reputed brand and we encourage the consumer forum to not fall prey to these vilified comments.
                    Thank you.
                    indubala01's [Complaint's author] reply, Nov 18, 2020
                    oh my god i harasssed her???
                    let me share ol the screenshot
                    i have been texting her for 2 months very politely.
                    indubala01's [Complaint's author] reply, Nov 18, 2020
                    i didnt want to return the kurta that i cant wear so that i will have proof for something like this.i wanted a compensation for the harassment that i faced.for 3 months constantly waiting for call and messages especially when u r a student and think before spending .
                    indubala01's [Complaint's author] reply, Nov 18, 2020
                    just now a girl called me coz she is facing the same issue thats how i knew that u hv posted selective screenshot.i vl post ol the screenshot all the missed call list and moreover i have the same defective piece with me that has been sent to me twice
                    indubala01's [Complaint's author] reply, Nov 18, 2020
                    so according to u u guys cancelled my item coz i harassed her .can u show the screenshot where it has been said so.u guys didnt even dispatch the item .u guys didnt even had the tracking id of pants and slip.just show me that i harassed her from beginning.and those arent 40-45 days those harsh words were after 60-70 days constant waiting ..getting the same defective piece twice and as a matter of fact i have the screenshot of previous defective kurta with stain at same place and same armhole length and the one that i have right now.i didnt harass her she did jus for one simple kurta that i paid for in advance .. how come i be at fault .i did everything that a consumer was supposed to do .u guys fail to do wat u were supposed to do.
                    indubala01's [Complaint's author] reply, Nov 18, 2020
                    fall prey to vilified comments???trust me dnt fall prey to this website so now i have a defective piece with me plus no refunded money for pant and slip .her legal advisor tried to show that i harassed the owner ...i mean how can u even say that how can anyone lie so much .
                    deepaliga's reply, Nov 20, 2020
                    I placed an order for a rose pink kurta set worth ₹5847 on 25th September 2020 through Instagram DM. I received the same somewhere around 30th oct 2020 after waiting for a month or more. I had placed the order for my birthday which was on 11th oct and they had promised me a delivery before 11th while placing the order but I was patient since there’s a pandemic out there. On receiving I noticed that the kurta was totally different in terms of motifs, neck pattern n even slight difference in shade from the palazzo n dupatta I was very particular about the motif while placing the order I kept insisting that I want the same as in the picture and not even once did she say that the same wasn’t available at the time of placing the order also it is slightly stained on one end hence, I requested label Aishwaryrika for an exchange of only the kurta and that I would keep the remaining set as I was quite happy with it. She kept me waiting for days and finally agreed for an exchange of the kurta and again made me wait till 9th nov 2020 to send the alternate options that was available with her. I finally chose one of the designs she had and she agreed that they could give me the same for an exchange. After agreeing she never sent her warehouse address on which I should send the exchange product back after 3-4 days she gave me a reply that she can’t take any exchange orders now as it’s Diwali and they are busy with the new ones so again I patiently waited for 7 more days for Diwali to get over on 17th November I texted her back requesting for the exchange there was no response she blocked/restricted my account on Instagram she just wrote it’s out of stock simply making an excuse while I was begging her to confirm my order before Diwali itself. She is still not responding me please help me to reach out to label Aishwaryrika or their team . I don’t want any kind of refund I just want a simple exchange of the kurta only I am even ready to pay any extra charges to her if applicable but she simply isn’t responding to my messages and phone calls. It’s almost 2 months I have been quite patient and understanding throughout this process but there is no response/cooperation from her end and this can be mentally frustrating for anyone I don’t want to my money back neither want to return I am just begging for an exchange and ₹5847 is not a small amount for a student and the kurta alone is ₹3499 for which I am wanting an exchange
                    Please help me reach out to Label Aishwaryrika or team and resolve my issue
                    Yes.. they are fraud . Not responding me. I will take action soon.
                    Complainservice's reply, Nov 18, 2020
                    We got your mail . Please forward me the evidence by WhatsApp what you have. Request for your amount by UPI on complain board. Never share any personal information like card no cvv and never install any app like anydesk quick support. Kindly contact asap for further information.

                    Thanks
                    Complain board
                    6204296536
                    Six two zero four two nine six five three six.
                    Niyaa's reply, Nov 18, 2020
                    On whose wtsapp should I forward the evidence ??
                    indubala01's [Complaint's author] reply, Nov 18, 2020
                    where should i share the evidence ?i have all the proofs.
                    Niyaa's reply, Nov 19, 2020
                    There is no complaint from my side. It was posted by someone else .I am sorry for that . There is no issue regarding my order yet. Please delete those comments.
                    deepaliga's reply, Nov 20, 2020
                    I placed an order with label Aishwaryrika for a rose pink kurta set worth ₹5847 on 25th September 2020 through Instagram DM. I received the same somewhere around 30th oct 2020 after waiting for a month or more. I had placed the order for my birthday which was on 11th oct and they had promised me a delivery before 11th while placing the order but I was patient since there’s a pandemic out there. On receiving I noticed that the kurta was totally different in terms of motifs, neck pattern n even slight difference in shade from the palazzo n dupatta I was very particular about the motif while placing the order I kept insisting that I want the same as in the picture and not even once did she say that the same wasn’t available at the time of placing the order also it is slightly stained on one end hence, I requested label Aishwaryrika for an exchange of only the kurta and that I would keep the remaining set as I was quite happy with it. She kept me waiting for days and finally agreed for an exchange of the kurta and again made me wait till 9th nov 2020 to send the alternate options that was available with her. I finally chose one of the designs she had and she agreed that they could give me the same for an exchange. After agreeing she never sent her warehouse address on which I should send the exchange product back after 3-4 days she gave me a reply that she can’t take any exchange orders now as it’s Diwali and they are busy with the new ones so again I patiently waited for 7 more days for Diwali to get over on 17th November I texted her back requesting for the exchange there was no response she blocked/restricted my account on Instagram she just wrote it’s out of stock simply making an excuse while I was begging her to confirm my order before Diwali itself. She is still not responding me please help me to reach out to label Aishwaryrika or their team . I don’t want any kind of refund I just want a simple exchange of the kurta only I am even ready to pay any extra charges to her if applicable but she simply isn’t responding to my messages and phone calls. It’s almost 2 months I have been quite patient and understanding throughout this process but there is no response/cooperation from her end and this can be mentally frustrating for anyone I don’t want to my money back neither want to return I am just begging for an exchange and ₹5847 is not a small amount for a student and the kurta alone is ₹3499 for which I am wanting an exchange
                    Please help me reach out to Label Aishwaryrika or team and resolve my issue
                    I have attached the screenshots of the entire process below please look into the matter
                    The matter is solved now I have no more complaints with the brand label Aishwaryrika
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