Labelaishwaryrika Complaints & Reviews

I bought a salwar kurta set . I was promised that it will be delivered in 18 days. After almost a month too, they havent even dispatched it. They dont even know the status of the order, whether it is stitched or not.
I needed it by a fixed date, which they fail to deliver. And its not any shipping delay, they have not yet dispatched it .
I gave them a week more so that they can make and send me the outfit. But they still have no updates . They refuse to refund the money too

I have made a payment of Rs. 3424 to labelaishwaryrika on 3rd june, 2021. They have stopped responding to my insta dm . Today is 20th june, 21 and i hv neither received any tracking number from them nor received any communication regarding my product. Nw i am just waiting and crossing fingers that my product should reach me in next 7 days otherwise i will be lodging a complaint against them soon

Paid for an item which I never received and neither did these people reply to my messages and emails nor provided me a refund. Constantly lied about order being shipped and again lied later providing full refund
This is ridiculously disappointing. This was first online shopping from India and it's such a shame.

Paid for an item which I never received and neither did these people reply to my messages and emails nor provided me a refund. This is ridiculously disappointing. This was first online shopping from India and it's such a shame.

I placed an order for a rose pink kurta set worth ₹5847 on 25th September 2020 through Instagram DM. I received the same somewhere around 30th oct 2020 after waiting for a month or more. I had placed the order for my birthday which was on 11th oct and they had promised me a delivery before 11th while placing the order but I was patient since there’s a pandemic out there. On receiving I noticed that the kurta was totally different in terms of motifs, neck pattern n even slight difference in shade from the palazzo n dupatta I was very particular about the motif while placing the order I kept insisting that I want the same as in the picture and not even once did she say that the same wasn’t available at the time of placing the order also it is slightly stained on one end hence, I requested label Aishwaryrika for an exchange of only the kurta and that I would keep the remaining set as I was quite happy with it. She kept me waiting for days and finally agreed for an exchange of the kurta and again made me wait till 9th nov 2020 to send the alternate options that was available with her. I finally chose one of the designs she had and she agreed that they could give me the same for an exchange. After agreeing she never sent her warehouse address on which I should send the exchange product back after 3-4 days she gave me a reply that she can’t take any exchange orders now as it’s Diwali and they are busy with the new ones so again I patiently waited for 7 more days for Diwali to get over on 17th November I texted her back requesting for the exchange there was no response she blocked/restricted my account on Instagram she just wrote it’s out of stock simply making an excuse while I was begging her to confirm my order before Diwali itself. She is still not responding me please help me to reach out to label Aishwaryrika or their team . I don’t want any kind of refund I just want a simple exchange of the kurta only I am even ready to pay any extra charges to her if applicable but she simply isn’t responding to my messages and phone calls. It’s almost 2 months I have been quite patient and understanding throughout this process but there is no response/cooperation from her end and this can be mentally frustrating for anyone I don’t want to my money back neither want to return I am just begging for an exchange and ₹5847 is not a small amount for a student and the kurta alone is ₹3499 for which I am wanting an exchange
Please help me reach out to Label Aishwaryrika or team and resolve my issue
I have attached the screenshots of the entire process below please look into the matter

Do send me the receipt of refunded money of 1000rs for pant and slip because its not showing in my bank account

This brand has already cheated me of 2999rs by sending me defective piece twice moreover that they have not refunded the money for pant and slip set that they cancelled on their own without the consent of customer

They are not responding me . Disconnecting my calls now. This is pure fraud. I have paid 5598 for my order.

It's been 12 days now..I have ordered dress from them through instagram ( labelaishwaryrika ) .. it was for diwali if didn't reach to me.. I have been trying to text them .. call them.. dm them on insta.. there was no response.. after I called so many times they told me don't spam call.. there was short response for text msg like it got stuck .. but they didn't share me tracking details as they promised me to share . And now again they are not responding.

Sir i have paid 4200 rupees for a kurta, pant and slip on 9th of august. They delivered the defective kurta on 20th of august still i didnt receive any pant with it. I called them they didnt pick it up and they agreed for exchange but after requesting them so many times to get me the kurta
They have sent me the same defective kurta again on 20th of september.
They still havent delievered the pant or slip and they cancelled...