Mahindra Rise Complaints & Reviews

Dear sir/madam,
While in the search of job n quikr I found suitable job for myself in mahindra motors and apply over their. After few days I received a call from them regarding interview they asked if I am comfortable giving interview by visiting their head office at new delhi or online I told them online interview they took my interview and after some time they call back me and said that I have been selected for the post of dataentry in mahindra rise and they ask me to pay 1550/- fees for their company uniform after paying the amount they asked me to open salary account and for that they asked me to pay 10, 000/- for security deposit and that will also be refundable and after that again they asked me to pay 20, 000/- for police verification and when I refused to pay that amount and asked them to pay back my money they send me a refund form and ask to fill it and ask me to pay 10, 000 for refundable amount and now they are not giving me my money which I gave transferred. The person who call me was Mr. Abahaya Ray and the person who took my interview was Mr. Rishav raut and the Bank details they have shared the picture with me was with Ac no: [protected]
Ac holder name: Suman Kumar Saurabh
Ifsc code: UTIB0003789
I hope that the proper action will be take against it and the amount of 30, 350/- will be refunded to me.

Dear Sir/Madam
During my job Search from Quikr website page i found job suitable for me in mahindra motors.So I Applied and provided them related documents with my Aadhar, Photocopy, My resume then received phonecall from mrs.bhoomika telling me that i had shortlisted and i would be interviewed by hr recruiter of the company mrs.Yashika after my telephonic interview i was told by mrs.yashika that i have been selected for the post of Accounts department and asked to pay rs.1250 to pay in phone pay scan code i received in whats app, then asked to pay rs.4000/-.then immediately to send a mail through offer letter with laptop mobiles are given to you a fake offer letter received in my whats app so i understood job offer to me.so i pay starting 2000 rupees to her.then my sister absorb this is a fake company how dare you send the amount to her and i was trying to phone her she told me “you waste my time and i will not refund your amount”..they stop the communication with me in various phone calls
Phone call numbers which communicate with me are as follows:-
1.mrs.Bhoomika (Co-ordinator):Protected
2.Mrs.yashika (Interviewed Person):Protected
I hope proper Action will be taken and amount of rs.3200/- will be refunded to me...

I purchased my car xuv300 in January 2021 and now the car is found with the defect in rear parking sensors I shared my problem with the car dealer but no new sensors are available for replacement since one month ... I am highly unsatisfied with the services provided by the company and the car dealer.

Hello Sir/ Mam,
My self Mr. Shrikant Chavan. Mob. no. [protected]
I have purchase Mahindra XUV 300 W6 PM BS6 MT in July 2020.
at Baramati, Maharashtra.
But, there is issue arising related to Average of four wheeler.
* Dealer told us average aprroximately 17-18.
* But actual averge is 13.
Dealer of this company are not attainding our complaint carefully.
they are not giving proper service to us.
so we are waiting for favourable reply from company.

thank you...

Our Service Dealer Details
BHARANE MOTORS
MIDC BUS STAND BARAMATI, MAHARASHTRA - 413012

Hello Sir/ Mam,
I have purchase Mahindra XUV 300 W6 PM BS6 MT in July 2020.
at Baramati, Maharashtra.
But, there is issue arising related to Average of four wheeler.
* Dealer told us average aprroximately 17-18.
* But actual averge is 13.
Dealer of this company are not attainding our complaint carefully.
they are not giving proper service to us.
so we are waiting for favourable reply from company.

thank you...

Our Service Dealer Details
BHARANE MOTORS
MIDC BUS STAND BARAMATI, MAHARASHTRA - 413012

My car kuv100 is 3 years old but now i am getting wiping noise from the engine and suspected axle or suspension or axle arm noise
Previously before 2 months the turbo hose got puncher with out any valued reason and i has to pay for replacement because the service engineer told you have to pay and there is no option
With 3 years the car has started to give problem
Can mahendraa fix this problem for my car

My car got accidental and i have given my car to sardar motors at maharajganj for repairing. They have given me 25 days time. But till now they are not delivering the car by saying the reason parts are ordered but not received. And on calling them they say they can't say the time. It may take 2 month or 6 month. They are not response i will file f. I. R against your company executive.

Illegal charges of incidental charge Rs 9090 has been imposed over top of ex-showroom price.
As per RTO and supreme court incidental charges are illegal. Please help .

Details of car :
Model : XUV300 W8 D
Name: Rubal choudhary
Number: [protected]
Purchase date: 20-June-2019
Dealer: Koncept Mahindra M.G Road Gurgaon
Chases number : K2F64727
Engine number : EKT21042747
Registration : HR26DZ2387

Details :
In the initial time itself while going through the bills, i have found that Dealer has taken the illegal charges of Rs 9090 as incidental charges (which are illegal as per the RTO and Supreme court),

I have raised the concern to Mahindra customer care over call around 1-July-2019 itself.
Further i have received a call from the dealer and they asked to meet personally before sending any mail to Mahindra.

Mr Abhishek and Mr Dinesh Panwar has came to meet me on 2nd July .
They told me that they can not refund the money now, but they can provide me the accessories of that amount,
They only denied to provide me the bills of the accessories and are also charging me high for the accessories(like for seat cover they said Rs 23000 in which they can adjust my 9090 amount).
As a customer it is very difficult to give this money without bill and also the price the accessory is very high as compared to M2M mall.

Also for addition, they have charged me 1000 Rs for fast tag, for which i have been continuously following but they have not provided that as well.

I have asked them to refund the money instead, for which they are continuously passing the days since then and finally now they said that they have already taked to Mahindra and they can not refund the money .
As per them this is mandatory charge from Mahindra and is charged every where,

I request Mahindra team to kindly get involve and help me in getting my illegal incidental charges reversed.

I venkatrao gulla purchased a mahindra supro pickup one year before and it was given trouble in six months ago and it was kept in service centre in nellor. And now it get the same problem we kept in work shop more than 10 even now also ur service ppl not even responding properly and the workshop ppl are most arrogant and not behaviour is not proper. Am really fed up with the problems what am facing. If same situation is continued for more days i have to file a complaint in consumer court because of your poor service and a mental toucher pls kindly respond immediately
Venkatrao gulla [protected]

My self prachya jiban mohanty had purchased a scorpio of or 01 n 3177 and it was a pre owned car. I sent it to basanti auto agency, balasore, odisha (Mahindra show room work shop) for driver seat, glass movement, wearing complaint and the other things were complete ok and scoripio was in full running condition. The basanti auto agency kept the car for 15 days to repair these things and now asking me a bill amount of 1lac 54 thousand (154000.00 rupees).

How is it possible. Kindly look in to the matter, i feel that this is totally fraud.

I am a fan of mahindra, i have a xuv 500, my father had mahindra commmander, but this incident dissapointed me, if you dont look in to the matter i will share my bad experience to others and in social media also.
Thanking you,
Prachya jiban mohanty
[protected]

Hi. I am Vishwaraj . I brought a bolero zlx in 2015. After three years suddenly paint automatically removed from body from both sides . And whole body colour is get down. The body get eroded and corrosion attacked by to many parts on whole body. It makes holes on corroded part. So get me help and solve my problem fastly.and give a value to ur service and my money.

Capt shinodh karthikeyan ins parundu
Executive officer naval air station
Ramnad
Uchipuli post
Ramanadhapuram

Do/242/skk/tvs most urgent

The chairman and managing director
Tvs and sons
7-b west veli street
Madurai
Tamilnadu-625001 01 oct 18
Fax +[protected]

Readdresses of grievances — lose of vehicle given
For repair/service at tvs &sons at kochi
New generation mahindra scorpio –py-05-a-6887

Introduction
1. The above car i had purchased from canteen stores department (Chennai) on aug 2016 under the defence scheme. On me posting to kochi i was giving the car for all its servicing at tvs mahindra service centre at maradu and all the services are really satisfactory till my last 10000km service. My association with mahindra started in 2008 when i purchased bolero slx and i am always proud to own a mahindra vehicle as mahindra is the only pure indian automobile manufacture who has its own r&d and we can call the car as “truly indian” and that is the reason for me to buy again a mahindra new generation scorpio. From 2008 onwards with my bolero, the servicing was done at tvs mahindra service centre at kochi as tvs being the authorised service centre for the mahindra vehicle and recommended by mahindra at every time. Except some minor complaints during my interaction with tvs (One was lose of fuel post servicing in the tank from the marked quantity in the tank for which the respond by the tvs authorities was a cold shoulder specially by mr giridhar where i was told that he don’t trust my complaint) normally i deal with the floor managers and i found they all were professionals and when i dealt with the management, i felt it is worst than a government office which always washes hand when the grievances are pointed out. However my requirement was only for the servicing of the car and as i had a good set of floor managers, never took the attitude of the management seriously and continued to be associated with tvs at kochi.

Background

2. My above said scorpio had done only 12400 km in the last two years and the car was well maintained and fitted with all mahindra recommended accessories on the purchase itself and fitted with osaram germany led bulbs for lesser load on battery. (Which are actually sourced from uk and uae) i must submit that my car was shown to many people due to its excellent maintenance without any scratch and was popular at the working staff at the workshop at tvs service centre at maradu kochi. On me travelling to ramanadapuram to take my new appointment at ins parundu on 21 jun 2018 in my car and on my return trip back to kochi on 22/23 jun night, near kumarakom, at kottayam, to save a car which was taking a wide turn, i had to take the car to the shoulder of the road and due to the loose gravel, on application of the brake, the car skidded and was stopped after touching an old pole on the road side. The car faced body damage on co passenger door side including the roof edge and i had got the vehicle back on to the road and driven back to the tvs mahindra service centre at maradu and handed over for repair with all the relevant document on 23 jun 2018 at 0900 hrs. Later i had received a system generated edc as 17 jul 2018 for completion of the work. I had full faith in the team at maradu while handing over at service centre as i have been dealing with them ever since the new car was purchased. I was not worried at all about the car as i believed that i had given my hard earned car to a responsible authorised service centre of tvs and sons. I had come back to ramnadapuram on 13 jul 2018 and i was updated by mr sherin at maradu (Who is an excellent floor manager and who truly take care of his customers) and my insurance company. I did not put too much of pressure on the service centre as i was sure that once the vehicle is ready i will get a call and with that confidence i was calm about the work that was done at kochi.

3. On 13 aug 18, i received a call from mr rakesh vijayan (Mob no [protected]) indicating that my car repair work is completed and he is taking the car for wheel balancing and alignment that day. As i was coming on an official visit to kochi and as rakesh told me that only a minor electronic indication at the cluster to be cleared, i was fully assured that the car will be ready at service centre at maradu as that is where the car was handed over for servicing. On 17 aug 18 when the flood situation started at kochi, i was involved in flying operation for rescue missions as i felt it is my call of duty. Even in my dreams i never thought that i am going to face hardships due to this flood as my place of residence was not flooded at all and tvs service station at maradu is also not flooded and as far as i felt, my car is at maradu as it is nearly ready for delivery. Any flood damage to my car was not even in my mind as kerala already had a small flood in 15 jul 18 and government of kerala had given a warning at that time to all the places that were likely to be flooded and a clear directive was given even at that time itself to move to safe place. Alwaye and alangadu also were listed at the flood warning chart and as i had a call indicating that the work completed on my car on 13 aug 18, i was sure that tvs has taken into consideration all the facts of flood warning to save the vehicles that are entrusted with them by the customers for repair and servicing from any such dangers. On 17 to 19th aug 18, i was flying for rescue operation at alwaye and alangadu area and had never even imagined that my car was also left neglected by tvs work shop at alangadu and was getting flooded. It was a trust that i had on tvs in this regard that the service station had responsibility towards customers. After 13 aug 18 as i did not received any call from the service station, on 19 aug 18 i called up mr sherin, the service manager, whom i was dealing with all my service requirements and who took my car booking on 23 jun 18 and asked about my car. He said it is at alangadu and when i asked with surprise that is it ok in the flood, his answer was as the vehicle was ready on 13 aug 18 with minor electrical defects it is safe. However he gave me the no of mr sajin (Mob no [protected]) who is at alangadu plant. Initially i tried mr rakesh’s number and as it was not reachable. Then i called mr sajin (Here the point to be noted is that, it is me who has been contacting the tvs service centre always and there were no calls originated from the so called responsible authorised service centre). He after a lot of hesitation accepted that my car is submerged. When i asked him how it happened and as the vehicle was ready on 13 aug 18 and there were already a flood warning excising at that place, why the cars were not shifted, his answer was they all were on a higher ground and only on 13 aug 18 the movable vehicles were taken back to workshop. He told that he will get back to me on the state of vehicle. But till 28 aug 18, there were no news from your organisation and again i had called and insisted mr rakesh for pictures of the car. I got the pictures from him which were shocking as my car had sustained cat a damage. At this point, i want to submit that the damage happened to my car was totally due to the negligence of your organisation of tvs and sons at alangadu and the following are the testimony to the above facts:-

A. Flood warning was issued by government of kerala in july 18 at different places of kerala due to opening of dam which included the location where your body workshop is situated.
B. The cars at your shop were stored at a school ground which is a high ground post declaration of warning till 13 aug 18.
C. My car was ready for wheel balancing and wheel alignment on 13 aug 18 which was confirmed telephonically by mr rakesh to the undersigned and the car was taken to global at alwaye for the same. The reason for, a car which had only electronic indication, which is a minor defect that need computer elimination, which is in full working condition, putting back in the work shop on 13 aug 18 from the earlier location of higher ground, when there was a flood warring issued at the workshop location by the government even at a month earlier not understood. The flooding started only on 16 aug night and the reason for not shifting the good cars to a safe place in the last 72 hours which was available with the staff, if they were responsible, is not understood.
D. There is a security guard at the workshop during night. Why he did not called the responsible staff for warning that the workshop may get flooded and cars may get submerged when he noticed the water rising.
E. Why the people like sajin and rakesh who are responsible for the safety of cars at the workshop, did not crosschecked with the security regarding the state of their workshop when there were enough warnings that were given in social media during that time, if they were responsible for the safety of cars that are entrusted to tvs by the customers.
I. As there were 72 hours available, since my car had finished wheel balancing and alignment, which is the indication that the car is fully driveable condition, why no action was taken to shift the working cars to a safe location, which was done by the other service centres who were responsible of new generation cars in the same locality.
F. Till date i got inputs from tvs only after i started checking the case. Otherwise there were no indications. Is it for hiding the facts and fooling the customers?

4. From the above it is evident that there was a gross negligence from the managerial staff of alangadu workshop where they had neglected all the warning issued by government and shown no care attitude towards the responsibility of safety of hard earned cars of customers which were given to the company for repair and the company is responsible for safe custody and return of the vehicle post repair. The most shocking was when my insurance company contacted me for assessment of my car as mr sajin had informed them that my vehicle is flooded and handed over to their service centre, which is a grave forgery. He tried to do this behind my back is by the directive of some higher formations of tvs and sons is also a doubt as the responsibility my car at the time of the flood is with tvs when the vehicle is handed over to then for repair and not on the head of the customer. Here i must submit that that act of mr sujin, without my permission to contact my insurance company shows how cunning the tvs group is in cheating the customers. Even after that there were no further communication from the workshop till i contacted them on 25 sep 18 to know what is the progress of my car repair. The earlier conversation on 1st week of sep assured me that the work shop is waiting for assessment by the insurance company. I had given two written letters on this regard to your company office at maradu in early sep 18. On 25 sep when i was speaking to mr sujin, as requested by mr sherin at maradu to check the status as the car is still at alangadu, he told me to speak to the surveyor of sundaram insurance (Which is again a family concern of tvs group) regarding my car. Before i could ask him about why should i speak to the surveyor, when i have nothing to do with him, the phone was handed over to the surveyor who was trying to teach me the insurance rules which i consider as an insult and crime in party by the tvs group as i felt that the organisation is trying to shy away from the neglect part of mr sujin who were actually responsible for the flooding of the car due negligence on his part as a responsible manager. I must submit that the conduct of the surveyor with me on phone was totally insulting and i finally cut the phone. Then i contacted mr joe jose who is the dgm at tvs workshop at maradu where he was also following the lines of insurance surveyor and during conversation i was made to understand that mr sajin had told him that they had moved all the movable cars to safety which is again a false information by the individual to fool his higher organisation as my car which was fully serviceable was not even moved. It indicate that there were no action from his side to protect the interest of the company and the valuable customers.

5. If my knowledge is correct an individual or a company take an insurance so as to reduce the risk burden on that particular individual or the company in case of any accident or damage. It only reduces the burdon to them, but not eliminating the burdon totally from them on whose name the insurance policy is taken and the final honours is with the company when the company is responsible for the damage if happened when the insured property is with them or the individual if the insured item is with him and the damage is happened when it is under his supervision. That is why the insurance is issued in the name of company or individual and not in any other way. Here what i was told by mr joe jose was that the company has no responsibility on the damage happened to the car and whatever is the decision of insurance i must be satisfied with that which is totally a violation of running of a authorised service centre of mahindra, where it was made me to feel that as a customer i have to bear everything irrespective of anything happens to my car by the negligence of the company when i give the car at so called authorised service centre or when i was using the car. This is actually making a fool of the customers and is totally a violation of rules in the court of law regarding consumer rights. Such a “washing the hands after a sin is committed” attitude is unpardonable and this makes me loose all the trust in so called tvs and sons in providing services on the behalf of mahindra. What i was made to understand by the attitude of the so called responsible office bearers of tvs and sons is that the company live on my money as i pay for every service as i have to give my car only to such a authorised service centres of mahindra due warranty close and when a mistake is committed by the company, the company just turn away their face from their responsibilities and try to fool the customers. It is my right to get my car which is just done 12400 km which as new as a brand new car in its full configuration as it was given to your service centre and no settlement less than that will be acceptable by me or by any other customer who too might have been fooled by your organisation in the similar manner.

6. It is concluded that the tvs and sons is trying to fool the customers and trying to hide away from their responsibilities and i submit that mahindra must investigate and reconsider designating tvs and sons as their authorised service centre in the light of such acts. It is further submitted that your office at the head office of tvs and sons may investigate and intervene in my case as it is my hard earned money i had entrusted you in the form of my car, which is a new car which is just done 12400km and a solution may be obtained at the earliest as for that last 90 days i am without a car. Also i must submit that i have the fear that your workshop at kochi may not do a thorough job on my car as the attitude is to fool the customer and if repair need to be done, it should be done from a independent authorised service centre of mahindra other than tvs as i am afraid that there will be a “hand in hand” game that will be played by tvs and sundaram insurance to cheat customers for their benefits. Also the car to be inspected by mahindra engineer as presently as at tvs, as a service centre not even done any protection to the car, as it is not their money is laying there with them, as most parts of the car including the shell must have surrendered to corrosion and which will be a burdon to me in the future. So the survey and repair estimate to be given by a third party service centre as decided by mahindra to eliminate any malpractices and mahindra to certify the car post repair. An early intervention is appreciated as i am already lost a lot of time due to the negligence of the company. Mahindra customer care by this letter is requested to intervene into this case as this is a violation of customer right as i had given the car which is under the full warranty period of mahindra, to tvs as they are so called authorised service centre for mahindra. I had approached your office as still i feel that i can trust your company as, i still believe that it is just the staff at tvs at alangadu at kochi defaulted and i believe that the management is just believing what the staff is briefing them regarding the condition. It is finally submitted that i should have my car problem free in the same condition as i maintained before handed over to your service centre and it is your responsibility to ensure the same as you are responsible for the safety of the vehicles that are taken over by your service centre.

Thanking you.
Yours faithfully,

Copy to:-
Chairman and managing director
Mahindra rise
Mahindra towers, media cube
G. M bhosale marg
Worli, mumbai-400018

We had lodged complaint and asked for road side assistance for thar vehicle.
Th mechanics arrived and to our surprise they were child labours we guess.
Didnt know how to open the bonnet of thar vehicle how the staring wheel works, or how it gets locked after key removals..
Didnt know hat could have happened to the vehicle and form half an hour only tried to start the vehicle by calling to different different mechanics, if at all they dont know anything why the hell they were sent/ and is this how mahindra employed the people or for road side assistance?

Finally we came to know that they are not from mahindra and outsourced and dont know anything at all about thar..

I'm Prasad here from Hyderabad. When I travelling from Manchiryal, the vehicle got breakdown near by Karimnagar.

The vehicle suddenly stopped on the road due to some electrical problem.

Hence i dropped my vehicle of KUV100 at Motorline Services, Karim Nagar on 24th August, 2018.

Now it's been 4 days completed, till the service center persons didn't identified the problem. No proper response from them. Simply postponing. Now I'm going to approach consumer forum against the same.

2723, Hamilton Road, Kashmere Gate, New Delhi, Delhi 110006, Ever green auto agency,
Shop above is selling fake mahindra goods by making mahindra holograms within the shop itself. I request immediate action to be made since this is spoiling the name of mahindra and is highly illegal.
If immediate action is not made I will definitely file a complain with sebi regarding the inaction of the company to check its own goods.

Kindly suggest is these details fake or orginal.

Recruiter. [protected]@gmail.com

At first they ask for all details abou me and education details and copy of affidivt.

Today tey are asking for 2500 and address for salary account. I asked i have account then they said only icici, hdfc, axis bankbis tyied up with mahindra.

And also receved offer letter

All the contact no received from quicker as sms.

Respected sir,
As per subject when i go ur distrutorship for serving my jeeto loading auto that time the mechanics says some problem in steering rod can i change it.. I granted the permission for change when i sow changed part he had to change only one specific thing but the mechanics change whole steering rod. Plz immediate reply sir i'm waiting.. My vechicle was stand on place... Plz solve.
.
My contact
[protected]

I am doctor at chandigarh.
I purchased new bolero power plus in octuber 2016,
In the month of july 2017 i met an accident. I dropped my car at mohali raj mahindra body shop. I got my car back in the month of january 2018.in this period they harrased me lot. At the time of delivery i point out so many things which were not done properly.
1. Paint finishing zero
2. Denting zero
3. Parts and accessories are not available till now
4. Water comes inside the car from roof.

I am attaching some pictures
Please do the need full soon

From 1.5yrs i'm having this recurring problem, my rexton vehicle is really giving me so much trouble. It has been an embarrassment, there are 3 problems in total, my creta car in lower maintainence is giving no problem for 2yrs and this being my choice is just an embarrassment for me. Rectify this immediately and no payment will be made for a month

Hello sir,
This vinoth kumar from vellore gudiyttam, we have brought the mahindra xylo h4 in vellore jain cars on 10/05/2017, after 9000km the skletch plate was damaged, we informed to xylo service center, they told as that skletch plate became fault because of the over drive, it cannot able to process under the insurnce, after we paid changed the parts new, but now at the time of 2nd 9000 km the skletch plate have get fault, now also the insurance was nnot covered, also we paid rs.11988.00, now we think it is a manufacture fault, also kidly need to refund the amount, otherwise we are going to take legal action on the mahindra cars,.

Sir,
I am rishav gautam of your organisation. I have joined in m/s bala jee auto works jamshedpur on the post of corporate fsc.in that month of joining they removed me without giving any kind of reason and notice. Without notifyin they held my salary, and from previous 2 months i have been running here and there for that. Please reply with your concerned details so that it can escalate further

Yours faithfully,
Rishav gautam
[protected]

Sir i am using mahindra xuv 500 from past 6 years . From the last 1 year complaints of breaking of handle pipe and break failure is very normal.Please look in this matter as it is very important for the car to have proper brakes and handle facility to drive .I have got the parts changed from company approx 4 times from last one year. there is a issue in the car spare parts that the company is providing.

I am Atul Anil kale I had purchased tuv3oo in the month of 26th Aug not having more than 15 days this car having engine issue so please give priority & I want to change it this car.
My contact no. Is [protected] mail add
kale.[protected]@gmail.com
Please contact urgent basis.
Show room has located in navi Mumbai nerul & they are not supporting to change this vehicle & we want to change this vehicle.

Please support

Dear sir

I am dilip kumar verma working in sanwariya construction company as a asst. Manager. We have get our camper bolero rj-27-gc-0867 on dated[protected] for pump service in your authorized dealer win win automobiles vidisha bhopal, and he comment we have complete your camper on monday dated[protected], but till the date not complete my camper. Regarding this connection we have many time call but say some time.

My name is srikanta dey car no” WB 19G 4653” . Insurance expire on 12/10/2015 . I have submit the cheque 7/10/2015 by hand upasana mukharjee .But I cannot get any feedback from her. and no cooperate with me like not received my ph call. I am very harmful to her behavior. I cannot understand that what can I do

DEAR SIR/ MADAM I HAVE MAHINDRA TOURSTER BUS BEARING REG. NO. DL 1VC 1180 WHICH IS UNDER WARRENTY. ONE DAY IN MORNING, THE SELF DID NOT WORK AND THE BUS DID NOT START. I IMMEDIATELY CONTACT CUSOMER CARE, BUT THEY FAIL TO SOLVE THE PROBLEM. I WAS INFORMED THAT A TECHNICIAN WILL VISIT TO CHECK THE BUS. AROUND 1.30 PM A TECHNICIAN CAME TO CHECK THE BUS AND FOUN OUT THAT THE SELF OF THE BUS IS FAULTY. HE SUGGESTED ME TO TAKE THE BUS TO INDRAPRASHTA AUTOMOBILE, SIRASPUR. MY DRIVER TOOK THE BUS TO THE SERVICE CENTRE. AT THE SERVICE CENTRE IT WAS FOUND THAT SOME INTERNAL PART OF THE SELF WAS BROKEN .PEOPLE AT THE SERVICE CENTRE REFUSED TO REPAIR THE SEL[censored]NDER WARRENTY. THEY SAID THAT BROKEN PARTS ARE NOT COVERED UNDER WARRENTY. I HAD TO GET IT REPAIRED FROM OTHER SERVICE CENTRE BY PAYING A HUGE SUM. PL. HELP REGARDS SANJAY GAHLOT [protected]

Dear Sir, My name is CA JATIN SAINI. I am a chartered accountant practising in Rewari, Haryana. 3 moths before, i got a call from Mr. Hemant, sales executive, Force Automobiles, Rewari. He asked me to prepare a project report for one of his client, who wants a vehicle on loan from SBI, Rewari branch. We agreed upon a professional fee of Rs. 2000 for this project report. I prepared the report and submit the same. But till today, I have not received my fee. Today I called Mr. Hemant and he denied to pay the fee and even abused on me very badly. He talked to me in a way which i can not even write now.So i urge you to please look in to the matter and take some action against him.

DEAR SIR/MADDAM, I AM TO LOOP MOBILE CUTOMER,I WAS LAST 15 DAYS REQUEST TO VODAFONE GALLERY, PORTING MYMSAME NO IS VODAFONE PREPAIRED,AND I AM AS PER CONDITION FOLLOW FOR THE LOOP MOBLIE LAST 90DAYS THROUGH TO REQUEST TO LOOP MOLIE,SO PLEASE WE REQUEST TO YOU MY PORTING THE REQUEST AS APPORVAL AND PERMISSION THE VODAFONE. REGARDS, SANTOSH PATNE [protected]

An accident happened on 09.07.2013 at Vapi, Gujarat. I have surrender my vehicle bering RTO regestration no GJ15 XX 7278 to M/s SAMRAT CARS PVT LTD at Vapi, Gujarat. Till today our vehicle has not repaired. No body authorised there to take a call and respond my matter. On the time of sale of vehicle they announced lot of benifite in respect of all customer complaints initiation and solution within a week day only. Last two month my vehicel detainded at SAMRAT who is responsible to pay my loan instalments and salary of driver and cleaner. Kindly respond as soon as possible and obliged us. Regards, Deepak Singh. Mob [protected] Daman.

Dear Mr Agarwal , I tend to agree with Pulastya's observation hence regret my inability to offer any additional relief as desired by you. Nevertheless since I am sitting long distance away from where your vehicle is , to be fair my senior colleague Santhanam who heads east zone will review and communicate our decision. A trade in can be organized at fair market value by our local dealership. rgds sanjoy On Sep 6, 2013, at 20:10, "sumit Agarwal" <sumit.[protected]@yahoo.in> wrote: > > Sir, > Need your urgent attention > Again today in the middle of returning oil feed pump has created problem and now we have to replace it. > > Sir, do you think that in a normal vehicle this much of problem can occurred. You are quite experienced in this sector and dealing with this situation everyday, but didi you ever heard of so much of problem in vehicle that we are fearing to send it anywhere. > > > Sir, > > I am ready for any kind of exchange offer if you are able to provide considering the condition of vehicle delivered by Mahindra, we are in a situation with high losses and loosing our business regularly. > > > ----- Forwarded Message ----- > From: sumit Agarwal <sumit.[protected]@yahoo.in> > To: "DAS.[protected]@mahindra.com" <DAS.[protected]@mahindra.com>; "gupta.[protected]@mahindra.com" <gupta.[protected]@mahindra.com> > Cc: customercare <[protected]@mahindra.com> > Sent: Friday, 6 September 2013 1:31 AM > Subject: Re: 6006 Re: About mahindra maximo .,Regd no-WB65A4367 > > > Dear Mr. PULASTYA, > > > First of all thanks that you have given your valuable time for our case, next I would like take your attention in a deep manner to the problems that a customer is facing after buying Mahindra Maximo- > > > 1. Why you have taken a sign from our driver ( in English) , do u expect from your common sense that a driver of that area will be that good enough in english , why you people had not taken it from the owner though you people have our mail Id? > > 2. I can show you that 90 %( I will not say 100 % though it may be) of vehicle is running with same tyers that is fitted in our vehicle because the road conditions are such that it is near to impossible to run a vehicle with the given tiers, it is not with a intention of carrying extra load .We are using the vehicle for our own purpose ( as a FMCG distributor) and in that case weight can not be of such high limit. > 3. Other then that when your sales team came to us during sale,whe they communicate it that you can easily carry[protected] kg though company norm is 900-950 kg. And if you will see anywhere you can easily found that all big trucks are running with higher load than the company norms , otherwise they will not be able to survive with the expenses. > 4. For engine .common rail, fuel pump and also for several issues my vehicle was at your showroom approx more then 3 months.( in Last one and half month it was off road for more then one month). > > 5. Battery of higher capacity- It was fitted in the vehicle after failure of your given battery within one year of delivery. If you are so sure that starter motor because of that then why it did not happen since last one and half year, why it started to happen when you have replaced that first time just one to two month back. > > 6. What is the safety factor that you are considering for your stater motor also what is the current flow that is being generated because of this big battery? > > 7. The amount you have compensated is very less , it is unable to cover the fixed expenses that is there with the vehicle. > > 8. Because of number of failures that is being happened with the vehicle we have lost several lakhs of business because we have delayed our orders. And we have gone through huge losses after because of the several failure. > > 9. There are several other vehicle that are running in the market of same range but it is not happening with those brands. > > All I am saying that I am open for discussion but decisions can not be one sided, it is well known to you also that what customers have loosed beacuse of Mahindra Maximo. I am ready in a condition like some exchange offer with some higher capacity of vehicle. but If I am loosing completely then it is not possible. > > Will expect a better kind of co-operation at your end. > > Thanks, > > Amit Agarwal > For Jugal Kishor Agarwal > [protected] > > > > > From: "DAS.[protected]@mahindra.com" <DAS.[protected]@mahindra.com> > To: sumit.[protected]@yahoo.in > Sent: Tuesday, 3 September 2013 12:27 AM > Subject: FW: 6006 Re: About mahindra maximo .,Regd no-WB65A4367 > > Dear Mr. Agarwal, > > We have received your mail from Mr. Sanjoy Gupta for investigation purpose. We have gone through the details available with us and observed following facts which were shared with you over phone. > > 1. The vehicle was purchased on 12th Jan 2011. > 2. The vehicle has covered approximately 86,000 Kms. > 3. The vehicle was fitted with Bigger Sized (Front – 155/80/R12 Rear - 165/80/R12 as compared to recommended tyre size 145/80/R12) with the intention of carrying extra load (Photos Attached). > 4. The vehicle was fitted High Capacity Battery resulting to Starter Motor Failure. > 5. On 7th Aug 2013 your driver had written a request letter agreeing that the vehicle is fitted with bigger size tyres & High capacity Battery and assured us of removing the same within two days but still the vehicle is running with these modifications ( attached a scan copy of the request letter for your reference). > 6. So far you have spent Rs. 40774/- including the cost of Consumables which is quite reasonable for a vehicle covered 86,000 Kms. > 7. The vehicle was off road for total 26 days other than Maintenance services (Common Rail / Short engine / Fuel Feed Pump > 8. We had reimbursed you with Rs. 13,900/- as a gesture against the days for which vehicle was off road. > > Looking at the reasons of failure we will not be in a position to extend goodwill warranty and request you to please send the vehicle to the dealership for repairing it under paid basis. > > Looking forward for your support. > > > With warm regards, > > Pulastya Das > (Sr. Regional Customer Care Manager) > Mahindra & Mahindra Ltd. > > From: GUPTA SANJOY > Sent: Sunday, September 01, 2013 6:26 AM > To: 'sumit.[protected]@yahoo.in'; DAS PULASTYA > Cc: CUSTOMERCARE > Subject: Re: 6006 Re: About mahindra maximo .,Regd no-WB65A4367 > > Pulastya , pl investigate. Never heard abt chassis failure on Maxximo. Get in touch with Mr Amit > > sanjoy > > From: sumit Agarwal [mailto:sumit.[protected]@yahoo.in] > Sent: Saturday, August 31, 2013 09:34 PM > To: GUPTA SANJOY > Subject: Fw: 6006 Re: About mahindra maximo .,Regd no-WB65A4367 > > > Dear Sir, > > It is a fault of me that I had taken a decision of buying Mahindra Maximo, with a thought of a high profile company it is, so will supply better product then any other company but it was came out as a my mistake.Sir, since last two year I have received unlimited number of support from Mahindra and that is why I am surviving with the vehicle but as Mahindra knows that it is problem of vehicle and from day one continuously spares has been changed numerous number of time. And just two days back a gap has been created at chassis exactly at the center of vehicle. And now S N Motor ( Malda) is saying the cost of changing the chassis is Rs. 1.40 lakh and Mahindra is telling that we are helpless we cant go beyond a discount of 20 % . > > Sir, as a individual who is running Mahindra Maximo, it is a very big amount and we will not be able to survive with it. Now we have only one option that we will take our vehicle back at our home and will keep it as a monument that once I had done a big mistake of buying vehicle of Mahindra and it will hit my mind every time that result of a mistake. > > Sir , I would like to inform you just one thing that this problem is not with my vehicle only in my area after us several people has bought number of that vehicle and every one is facing same, just ten days back one customer of you has changed chassis and he had bought that vehicle after me. > > Thanks, > > Amit Agarwal > C/O- Jugal Kishor Agawrala. > > [protected]/[protected] > ----- Forwarded Message ----- > From: sumit Agarwal <sumit.[protected]@yahoo.in> > To: gupta.[protected]@mahindra.com > Cc: BOSE.[protected]@mahindra.com; customercare <[protected]@mahindra.com> > Sent: Thursday, 15 March 2012 6:45 AM > Subject: Fw: 6006 Re: About mahindra maximo .,Regd no-WB65A4367 > > Still I am waiting for your response............ > > --- On Thu, 15/3/12, GUPTA.[protected]@mahindra.com <GUPTA.[protected]@mahindra.com> wrote: > > From: GUPTA.[protected]@mahindra.com <GUPTA.[protected]@mahindra.com> > Subject: 6006 Re: About mahindra maximo .,Regd no-WB65A4367 > To: sumit.[protected]@yahoo.in, BOSE.[protected]@mahindra.com > Cc: [protected]@mahindra.com > Date: Thursday, 15 March, 2012, 3:25 AM > Pratyush , hope you are monitoring resolution on the feedback from Mr Sumit. > > sanjoy > > On Mar 13, 2012, at 2:34 PM, "sumit Agarwal" <sumit.[protected]@yahoo.in> wrote: > > Sir, > > This is a very tough situation for us which is created after buying a Mahindra Maximo from your dealer point at Malda,West Bengal.I bought this vehicle in Jan,2011, after just 6 month due to engine problem my vehicle was at your dealer point for near about one month, and somehow they have replaced it after lots of follow up. After that also, I am spending lots of money every month at your dealer point due to a regular problem with vehicle, and at the end of exactly one year your supplied battery was gone at non-working condition. now again my vehicle is at your dealer point since last 10 days due to some common rail problem which cost around Rs- 7000 to replace it, and the spare is not available at your dealer point in malda west bengal. > > I have bought this vehicle basically for my own business, and I have suffered a lot due to this non availability of spare , and also as some regular problem .with this vehicle., which is not desireable and this is not happening only with me , its happening with more then 80 % of mahindra maximo customer. > > I am completely fed up with this kind of situation. and thats why this mail is sending to you. > Expecting a immediate kind of solution from your end with something positive to the customers. > > regards,, > Jugal kishor agarwal > > Samsi Malda > West Bengal > Mo-[protected] > > > ---DISCLAIMER[protected][protected][protected][protected] The contents of this E-mail (including the contents of the enclosure/(s) or attachment/(s) if any) are privileged and confidential material of Mahindra and Mahindra Limited (M&M) and should not be disclosed to, used by or copied in any manner by anyone other than the intended addressee/(s). If this E-mail (including the enclosure/(s) or attachment/(s) if any ) has been received in error, please advise the sender immediately and delete it from your system. The views expressed in this E-mail message (including the enclosure/(s) or attachment/(s) if any) are those of the individual sender.[protected][protected]------