Manappuram Gold Loan Complaints & Reviews

Manappuram has turned out to be a Big Cheating company. I came to Manappuram for 0.57% interest rate per month and for 6 months it was in the same interest rate only, But after renewal, they changed the interest rate to 1%, and that too without informing the customer, I had taken screenshots at each and every step during the payment process and not even in a single place they mentioned it is going to be changed and such a huge difference in the interest rate without informing the customer and they are demanding it to pay it. In what way is it ethical?

Respected sir please kindly requested my may month salary slip not received is blocked please kindly requested as soon as possible

सर निवेदन यह है की मंनुपुरम गोल्ड लिमिटेड building no 12, 1st floor, dilshad colony, above axis bank delhi, delhi, 110093 का मैं परमानेंट ग्राहक हु मेरा लोन नो ० [protected] है कल दिनक शाम लगभग 1 :52 बजे मरे पास आपकी ब्रांच से फ़ोन आया श्री तरुण कुमार जिनका मो है [protected] वा [protected] है और मुझे से कहा की साखा मैं सोने के कुछ जेवरात नीलाम हो रहे है आप साखा आकर देख ले आप के लिए हमने एक हर रखा हुआ है जिसकी किम्मत 90000 है जिसका वजन 30 ग्राम है और आप हमरे परमानेंट ग्राहक है तो वो हार हम आपको 70% सोने की कीमत पर देगे जिसकी कीमत उनके अनुसार 63000 थी और उन्होंने मुझे से कहा की आप 60000 रुपये दे दो सखा पर विस्वास कर मने उनको 60000 दे दिए जिसमे 53000 हजार रूपए नगद वा 7000 रूपए मिस्टर तरुण के स्टेट बैंक के खाते मैं अपने खाते से ट्रान्सफर कर दिए नो हर जब मैं दुकान पर जाच करने के लिए गया तो सुनार ने उसको बहुत ही कम सोना होने की बात कही मैंने घर आकर सखा से संपर्क किया तो वो बोले एसा कुछ भी नहीं है और हम नहीं मानते फिर मैंने उसकी जाच लैब दुवारा करायी तो वो 34% परसेंट साबित हुआ जब मैंने उनसे कहा तो वो आनाकानी करने लगे जिसका मेरे पास कॉल रिकॉर्डिंग फोटो तथा अन्य साक्ष्य मोजूद है यह साखा सुनारों से मिलकर दोखा धडी को अंजाम देते है कृपया मरी सिकायत पर उचित कारवाही करने की किरपिया करे तथा जिसकी सिकायत मैं नजदीकी पुलिस चोकी मैं तथा पुलिस उपयुक्त व मीडिया मैं करुगा

Respected sir,
As i represented above, i am your customer named as mahantesh with my customer no. [protected]. I kept my gold ring in your branch situated in manappuram finance limited, timmapur circle gulberga. I observed that my gold was damaged with scratches on it. I tried to visit branch manager but he was on leave. Others didn't respond. Please solve this problem and take action on concerned person before i register the same complaint to the consumer court.

Thanking you..

Yours sincerly
Mahantesh
[protected]

THE EMPLOYEES OF MANAPPURAM GOLD LOAN BANK (SODEPUR BRANCH,KOLKATA)ARE TOO MUCH AGGRESSIVE & THEY HAVE NOT PROPER IDEA ABOUT ALL THE OFFERS WHICH THEY PROVIDE TO THE CONSUMER FOR TAKING A GOLD LOAN,THEY GIVE ME SEVERAL TIMES IMPROPER INFORMATION AND HARASS ME SEVERAL TIMES,THEY ALSO MISS BEHAVE WITH THEIR MANAGER IN FRONT OF ME,THEY ALSO DID NOT SHOW ME THE EXACT WEIGHT OF THE GOLD WHEN THEY FINALLY TOOK IT FROM ME TO KEEP IT INTO THE LOCKER. I OBJECT AND TOLD THEM THAT PLEASE SHOW ME THE FINAL EXACT WEIGHT BUT THEY REPLY WE HAVE NIT THAT FACILITY AND IF YOU HAVE ANY DOUBT THEN YOU HAVE TO GO TO THE JEWELERY SHOP.

MY QUESTION TO EVERY ONE IS THAT, IS IT A PROPER CUSTOMER HANDLING?? WHICH'S MAIN MOTTO IS HARASSING THE CONSUMER.PLEASE TAKE EARLY ACTION ABOUT THIS MATTER.WE EXPECT GOOD CONSUMER SERVICE FROM EVERY ORGANISATION AS WE PAY FOR IT.
SOURAV(MBA) STUDENT)