Maruti Service Masters
Customer satisfaction rating: 25%
Submit a Complaint
20
COMPLAINTS
ADVERTISEMENT

Maruti Service Masters Complaints & Reviews

I gave the Car for service on 16th November 2021 and I have not received the car from service till now at 9 am on 22nd November...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
I gave my car for body shop work to Maruti MSM on 31/08/2021. Damage actually occurred on top of the car due to a tree fell...
Helpful
2 other people found this review helpful
2 found this helpful
Write a comment
Report
Copy
Chor h chor workshop.
Please never visit this workshop
Garbage workshop. Poor mechanism. Very honest review.br...
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
This has reference to the company owned service outlet Maruti Service Masters at Okhla, where I visited on 1st April, 2021...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Hi, Maruti service masters

What's the timing for lady staffs working in your organisation, why it's getting...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy

Service is not good, my vechile has been delivered withput fixing tje existing issue, at the same trespective amount has been added in the invoice copy. When i sopke to service advisor he is saying that drop driver is not checked clearly before dropping to cuatomer. Really dont know whose responsibility to check the vechicle. Is is it a driver or service advisor, also service advisor is talking rudely, no communication about the delivery, also on time delivery is not been done. No resolution for the existing issue. This issue needs to be highlighted to higher level as these kind of issues should not appear to other customers.
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit

    I sent my car swift desire 5100 to this center raising a concern that it's not giving mileage and there is a high fuel consumption.
    First thing they have entered this issue as service in the system and assured me that oil servicing will solve the issue, however it did not. We went for the second time and waited in the lobby for 1 hour and again they asked us make the tank full check and come back. We did this again and now there was even more higher fuel consumption so went for the third time. And this time they said this vehicle will give only this mileage that 110 km in city which is absolutely incorrect and this attitude not good. And now they have diagnosed and said some internal part issue and we have to pay and the issue is not yet resolved.

    First complain... Incorrect entry of reported issue.. We reported as high fuel consumption but they have entered as service and got 14500 rupeew.
    Second complain... During second visit also they haven't diagnosed the issue and sent us back saying just fill the petrol and check..
    Third complain... Now they say i came for service and not for high fuel consumption issue during my first visit.. Which is completely ridiculous.
    Fourth... They told my driver during third visit that without even diagnosing that this car will give this mileage only.
    Fifth.. The fuel consumption has increased during these three visits.
    And now they have diagnosed and asking me to pay again.
    I am not at all happy with your service.. Would be great if you take action..
    Helpful
    Be the first one to find this review helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      Maruthi Ertiga ZDI car was regularly serviced and clocked around 65000 kms and it stopped in the mid of the road due to the...
      Helpful
      Be the first one to find this review helpful
      Found this helpful?
      Write a comment
      Report
      Copy
      I gave my alto 800 for service with msm service centre guindy, chennai and they tricked me by making me believe that all the...
      Helpful
      Be the first one to find this review helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Hi,

      My name is sukhbir singh, i am very disappointed with maruti service master as i got them serviced my car, they took my car on 24th of october from my place and promised me to drop it back till 24th evening, then i got a call from them that they won, t be able to drop on same day as the part which had to be repaired is not available, they kept on telling me, you will get your today tomorrow, they continuously made excuses and misguided me, they did it at least 5, 6 days, when i asked them to get me in touch with their senior, then they just avoided my call, they were making fool... But when i got my car back after 5 to 6 days so car was not fully serviced, there are still some issues which i told them to serviced, now i am facing problem starting my car when i start the car whole car moves like generator, i do not know what they have done, i am very very unsatisfied with the service, this is the cheap company, they have got such unprofessional staff and their service.

      Kindly help me with this i just want to get in touch with their senior, i am sharing my and my car details below

      Car : maruti ertiga vdi

      Car no. : dl9cal7813

      Name. : sukhbir singh
      Helpful
      Be the first one to find this review helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        ADVERTISEMENT