Maruti Service Masters Complaints & Reviews

My swift vdi car has 9.30 got a breakdown on 18.08.2022 by 9.00 am while travelling from pondicherry to chennai at tambaram SBI colony for an emergency issue. Immediately I called the msm contact number [protected] and i had informed. they said they will and arrange and send the mobile techinician and they have a given a number [protected] and i called them and said it is an emergency i want to go to pondicherry whether it is possible to repair...

I gave the Car for service on 16th November 2021 and I have not received the car from service till now at 9 am on 22nd November 2021. I gave the car for general service and to dry the floor mat since water was on the mar for an inch due to water logging due to heavy rain. After 5 days they say that alternator is having problem and the mat is yet to dry. Appalling service. I have to call to check the status and the staff are lethargic and...

I gave my car for body shop work to Maruti MSM on 31/08/2021. Damage actually occurred on top of the car due to a tree fell on top of the car. While delivering the car, I observed a dent on the car dicky which was not there when I gave my vehicle. I complained and didn't take the vehicle and asked to take it back and repair as it was before. I returned on 07/09/2021. Its only a dent on the rear side which should not be taking more than 2...

Chor h chor workshop.
Please never visit this workshop
Garbage workshop. Poor mechanism. Very honest review.
Worst workshop I have ever seen in my life
Only try to make fool and loot money from customers
Highly appreciate not to go there ever never
I want to give 0 star if it is possible
For more details about my review and my bad worst experience whatsapp [protected]
Koi kaam nhi krte...

This has reference to the company owned service outlet Maruti Service Masters at Okhla, where I visited on 1st April, 2021 to get servicing work done of my Maruti Dzire Car bearing No. DL1CR2207. Mr.Basant Kumar, Service Advisor has attended my car and assured that the service work will be done alongwith AC Servicing of Car with the Drycling of car as a complimentary work.

On 2nd April(Good Friday), which was a holiday, I called...

Hi, Maruti service masters

What's the timing for lady staffs working in your organisation, why it's getting so much delay in starting from office to home what's happening in your office, is every has their own family or Maruti service master's is a family for all those lady staffs who got married, why the hell your timings are so worst, a staff who is working your organisation that too a female staff starts after 7.30 or 8.00pm,...

Service is not good, my vechile has been delivered withput fixing tje existing issue, at the same trespective amount has been added in the invoice copy. When i sopke to service advisor he is saying that drop driver is not checked clearly before dropping to cuatomer. Really dont know whose responsibility to check the vechicle. Is is it a driver or service advisor, also service advisor is talking rudely, no communication about the delivery,...

I sent my car swift desire 5100 to this center raising a concern that it's not giving mileage and there is a high fuel consumption.
First thing they have entered this issue as service in the system and assured me that oil servicing will solve the issue, however it did not. We went for the second time and waited in the lobby for 1 hour and again they asked us make the tank full check and come back. We did this again and now there was...

Maruthi Ertiga ZDI car was regularly serviced and clocked around 65000 kms and it stopped in the mid of the road due to the Engine ECU. Within warranty period and hence changed. However, due to this issue the engine was affected and looks like got damaged. After few thousand kilometers, again car stopped in the mid of the road and to my shock the breed valve in the engine broke and fell between the timing gears and broke the teeth, thus leading...

I gave my alto 800 for service with msm service centre guindy, chennai and they tricked me by making me believe that all the oil in the vehicle needs to be replaced. Later when i checked with my parents they had changed it a month ago from another service center. The mechanic claims that the oil was in bad condition that he changed which is not believable. They stole my petrol and my tool kit. The vehicle is in bad condition because of bad...

Hi,

My name is sukhbir singh, i am very disappointed with maruti service master as i got them serviced my car, they took my car on 24th of october from my place and promised me to drop it back till 24th evening, then i got a call from them that they won, t be able to drop on same day as the part which had to be repaired is not available, they kept on telling me, you will get your today tomorrow, they continuously made excuses...

Gave my car which was half wheel under water. I was afraid to start it. So just towed it to MSM guindy. After 1 month they say the service charges will be 90000. Replacing almost all parts of car. When water did not raise above half of wheels and no water got inside, how can the damage be so much? When every other car which is fully drowned in water costs just about 20-30k to get repaired how do we believe this. It is daylight looting. Now...

Dear sir, i have complaint so many times regarding excessive tyre noise of my vehicle no. Dl13ca7452 in your maruti service master worshops. Once your gtk workshop had changed my tyre on 20, 000km after my repetitive complaints. After that still that voice is there in my vehicle which comes from tyre & effected badly my tyre also. Kindly take necessary action my complaint and suggest me right decision. I am tired to make such complaints again...

Sir I am Sumit Khandelwal my car number DL2CAJ5400 my last service done 21/8/2015 in jhangirpuri work shop in service time I was informed to service advisor some noice in my car they advisor replied me ok sir your in warranty we will do but didn't complete his job, today was called to GM CHAWLA he told me the noice Come your car what can I do but this manager misbehave with me so kindly contact us Thanking you Sumit Khandelwal I m...

I gave my car (DL5CK2336) for mid service at MSM Okhla. When the driver came to deliver the car, the cup holder on driver side was broken. I called up the concerned resource who was the in charge of service and told him the same. He promised me to get the same fixed the next day. Next day no one came to pick the car and when I called the MSM person _ Mr. Parveen Mishra, he apologised as he forgot to got the car picked. He assured to get...

Dear Sir
I given my car for service to M/s Maruti Service masters on 02.06.13 my complaints are folowing

1. The service is very poor becase car take high load at the time of a/c strat
2. The switch assy.of backup lamp was under warrenty but they have charged for it...

Complaint about vehicle service emial sent to maruti and Msm reproduced
Mr KR Madan
Customer service team
This is in reference to job card Jc 11026579 customer Id [protected]
This sx4 was given for general check up(the kmr recorded too wrong) 0n 21st oct to go for a long drive during the holidays (only 3 fs carried out) and the vehicle even after 3 yrs old not clocked 10 k KMs
A copy of the job card shows...

I own swift dzire car no. DL 3C AZ 5357. i went to maruti service masters, okhla to solve starting problem in my car. In morning 11:00 am my car didn't start, i called maruti on road service on 18004200 one technician came and said battery is discharged, started with another battery. going to workshop front tyre driver side damaged.
chaged the tyre by mechanic, found studd of rim is free.
I reached to service masters at...

I got my car serviced at Maruti Service Masters [Bill BR10029291 dt 13.12.10]

They charged me for 3.1 litres of engine oil. I had to get 1 litres additional oil filled on the very next day and my driver says engine oil is black and was not changed at all.
I fear that they may have done the same with other oils flushed and changed.

Best Regards
Hari Goenka [Partner]
Kalindi Internationalbr...

Hi,
My name is ashish and I am a owner of maruti car registration number - DL5CD1576. I am given my car to maruti service masters on dated 19/05/2009 which is located in F-39, okhla industrial area, phase -2. The bad service was started from the morning when the driver came from maruti service masters at 11 am to pick up my vehicle from the near location at the time of receiving my vehicle the driver did't mark the reding of...

I had intended to purchase one Maruti car from True Value Service from Maruti Service Masters, Okhla. Ms. Sharda of Maruti Service Masters had confirmed that cars of various models are available at Okhla thus I visited your Okhla outlet on Saturday i.e 06.06.2009. While parking my Vista Car outside the premises of Maruti Service Motors at Okhla, the guard posted at your premises there, asked me to leave the car in neutral gear and without...