Maruti WagonR
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Maruti WagonR Complaints & Reviews

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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Respected Sir,
I have purchase a maruti wagon R from Sky automobiles on 18th March 2013. The agency promised me to provide the registration documents within 15 days of purchase. However the agency has not provided my documents till date. I have visited the agency's outlet for more than 10 times and contected him over phone for a number of occasions. The agency is shifting the date for 2-3 days on every occasion giving me mental and physical agony. Sir, I am staying almost 120 km away from Jagdalpur. I have to spend one day leave from office to meet the agency. Evenafter informing the agency that I am going to lodge complain against him on consumer forum, the agency has not shown any positive intrest in providing me the document till date.
Address of the agency: Sky Automobiles, Geedam Road, Jagdalpur ( C.G.) pin 494001, Phone no,[protected]
Aug 14, 2020
Complaint marked as Resolved 

Maruti Wagon R — High Consumption of Fuel

I purchased a Maruti Wagon R, Model No 410,Car Registration No WB06C4081 on 24.12.2009 through Dewars' Garage, Council House Street,Kolkata.The car has till date run about 2600 KM. But fuel usage is below 6 Kms per litre without any use of AC. This is my 2nd Complain without any response from the Company.
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    Resolved
    The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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    Resolved
    The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

    I have purchased Maruti Wagon-R duo model on 17 Jan 2008. In these five years it has run 80,000 Km. Vehicle is a single hand used and repaired and serviced only at Maruti service centers. In this period other than the scheduled services I have paid at least Rs.50,000 for complaints which only indicate poor production quality and low quality Assurance standards. These are:

    1. Engine overhaul (non scheduled and unexpected) due to piston rings wearing out.
    2. AC (repetitive problems of filter and gas leakage)
    3. Engine temperature sensor and elect fusing ( with AC on , temperature rising abnormally resulting in AC cut out).

    On 18 Apr 13 I have got my car repaired for the problem which has re occurred in less than a month.
    Aug 13, 2020
    Complaint marked as Resolved 

    Maruti WagonR — Poor customer treatment by RajSneh Auto Garh Road Meerut

    My car got serviced last to last week on RajSneh Auto Garh Road Meerut UP.But After a day or two I realized one of the headlamp was fused. When I went to workshop for it's replacement they people treated me like I am a beggar asking for head lamp replacement. The attendent named Akhtar Ali was so rude in behaviour and using the words like "Dikhta nahi kya aur bhi khade hain service waaley pehlay inko dekhoon ya tumhay". I he didn't cared that I am complaning about the service that was done one or two days back.

    Maruti WagonR — Extra RTO need to pad

    This is regarding the Wagon R which i have brought on Oct 11 2009 from Jeewan motors Bhopal ,on that time they charged RTO 5% but now suddenly RTO increased the 7% on oct 13 2009 so they are asking the 2% more RTO even if i have paid the whole amount .

    WAGONR — bad quality service

    Our car WagonR MH01 AE 9839, model 2008, has been sent for service to fort point cotton green Maruti service center, specifically for the replacement of bumper. The car was sent to the center on 19th july 2010 but the service is still pending. Mr Mahesh, an employee of the service center has informed us that the bumper is not available with the company nor with any dealer. WagonR is a common car seen on the roads and this is highly irresponsible on the part of the company. We are tired of constantly approaching the center and if we do not get our car back in 2 days we would have to approach the consumer court.
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      Resolved
      The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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      Resolved
      The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

      Maruti WagonR — poor quality of clutch plates

      wagon R poor quality Clutch assambly failed in new car
      Subject: Quality Complaint- Clutch Plate Wagon R - GJ 23 M...
      +2 photos
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      Resolved
      The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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      Resolved
      The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

      JAGO GRAHAK JAGO

      DO NOT SURPRISE, IF NEW CAR MARUTI WAGON R REQUIRES REPLACEMENT OF CLUTCH ASSAMBLY ONLY WITHIN THE RUNNING OF 9900 KMS. IN CAR REGI NO. GJ 23 M 3277
      (PURCHAGED FROM AMAR CAR, ANAND) REPLACED ON DT.3-4-13. COMPANY SAYS – “ DO NOT SURPRISE IF YOUR NEW WAGON R REQUIRES REPLACEMENT OF CLUTCH ASSAMBLY WITHIN 1000 KMS , NOT ONLY THAT- IT MAY BE WITHIN 50 KMS ALSO.” IT DOES NOT UNDER WARRANTY. DO NOT FEAR. SERVICE WILL BE PROVIDED BY COMPANY ON PAYMENT RECOVERY FROM CUSTOMER.COMPANY THREATENED ME TO TAKE LEGAN ACTION ON THIS ADVERTISEMENT.
      SUFFERED CUSTOMER
      B H PATEL MOB. [protected]
      MARUTI TOLL FREE CUST. CARE NO.[protected]
      +2 photos
      Aug 13, 2020
      Complaint marked as Resolved 

      Maruti Wagon R — Battery did not cover guarantee

      I purchased the vehicle in April 2006 and on 30th March 2009 the battery was down and on my compalint to the dealer Narayani Motors, Bhubaneswar i was told that the battery with new vehicle does not cover guarantee, but if you buy battery now separately, it will cover guarantee.

      Now i am astonished that how new vehicles does not cover guarantee? This means that the new vehicles are supplied with substandard batteries?

      Please advise me what to do?

      Samir Samal, Bhubaneswar, Orissa

      WAGON R CAR — STATUS OF ACCOUNT

      DEAR SIR ,

      MY LOAN AGREEMENT NO. IS LACAL[protected] AND I WANT TO KNOW THE CURRENT STATUS OF MY ACCOUNT .

      Maruti Wagon R — extra charges, poor response, misbehaving of call attender

      i purchesed a car from ONEUP MOTERS PVT. LTD. Lucknow & he provide me very poor service When i complaine they call my car 4-5 times but not attend my complain
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      R. COM — Extra Charged for,

      MY TELE NO: 32263010.
      At the time of application, (reffer to my application form , I am having a copy of it) You had clearly mentioned that you will charge Rs.99 extra & I will get a service of all Reliance to Reliance Land Line & Reliance Mobile FREE. But to my surprise I was charged for the same in the very first bill. By the time I recived this bill next half month was passed. When I complained for this I was told that you had not intimated for the same I told them that you reffer to my application form, they told that they are not having it & form is with TRAI. (This is an unbeliveable excusses) I was told to come and meet in R.Com Gallary. I went at Borivli (w). There I was told you have to pay the bill first.or, we shall disconnect your line. then they did so.
      "NOW I REMEMBER OF THE AD SAYING '''NO HIDDEN COST''' OF A RIVEL CO." THAT WAS VERY MUCH TRUE.
      Carnation Auto, Sec 5 Noida has very poor quality of service, they are fleecing poor customers.
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        Resolved
        The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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        Resolved
        The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

        Subject :- Maruti Waganar – Engine vibration & missing

        This is sad to inform you that my Car is not working well form last 20days :-

        1. First over heated and gasket damage.
        2. Change the gasket on-spot form outside repair center.
        3. After change the gasket engine vibration & doing missing regularly.
        4. Try 02 times at your authorized service centre( Batra Auto co, fbd ), but they not able to solve the issue.
        5. In Second visit they even not try any more for solving the issue.
        6. Engineer available there were not even’ve enough knowledge regarding engine.

        Owner name :- Manpreet singh
        Chassis no. :- MA3EWDE1S00227168
        Engine no. :- K10BN1374987
        Fuel used :- Petrol/CNG
        Purchase dated :- 14/feb/2011
        HR29Z 3050
        Aug 13, 2020
        Complaint marked as Resolved 
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          Resolved
          The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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          Resolved
          The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

          WAGON R LXI
          BOOKING DOCKET NO D11W0073
          REG.NO MH12 GV 6147

          I HAD BOOKED MARUTI WAGON R ON[protected] UNDER THE CELEBRATION WEEK OFFER.IN THIS OFFER WE WERE SUPPOSED TO GET A REEBOK KIT FREE OF WORTH RS.8000/-.AT THE TIME OF BOOKING WE WERE TOLD THAT WE WILL RECEIVE THE KIT AT THE TIME OF DELIVERY OF CAR ON 31.5.2011.BUT TILL DATE WE HAVE NOT RECEIVED THE REEBOK KIT.AFTER ASKING FREQUENTLY ABOUT THIS AT SAI SERVICE STATION MARUTI DEALERS PUNE WE DID NOT RECEIVE ANY SATISFACTORY ANSWERS.TODAY WE GOT THE MESSAGE SAYING THAT WE MIGHT RECEIVE THE GIFT OFFER ONLY IN AUGUST 2011.THIS IS CHEATING .
          AT TIME OF BOOKING WE WERE TOLD THAT THE BOOKING OFFER DISCOUNT IS OF RS.19000/-,BUT THE ACTUAL DISCOUNT OFFER PRICE WAS OF 35000/-TO 50000/- AS SEEN ON ADVT CAMPAAGAIN AS SHOWN ON TELEVISION.
          WE HAVE ALSO NOT RECEIVED IN WRITTING THE SECOND YEAR WARRANTY OF CAR.
          PLEASE SEE TO IT WITH SATISFACTORY ANSWERS.WATING FOR YOUR REPLY.

          WITH REGARDS

          S.S.MUSANI
          Aug 13, 2020
          Complaint marked as Resolved 
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            Resolved
            The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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            Resolved
            The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

            I bought a Maruti Wagon R from Popular automobiles, Cochin in 2008. Six months later the AC was not functioning properly. The cooling function had decreased. When we took it to the service centre, they said that there was a gas leak. They said that there was a defect in the unit and said that the ac could be replaced as it was in the warranty period.The same problem recurred and after the repair was over, they said that all the defects were rectified, They added that there was no need for repalcement. The problem recurred even after that and every time it worked for about 6 months. The problem recurred a week ago. The service centre informed me that they had to replace certain parts and the bill would be around 7500/-. Why din't they replace it during the warranty period? My Mobile no Is [protected]. Please address this issue at the earliest. My car no is BJ 941
            Aug 13, 2020
            Complaint marked as Resolved 

            R/AC — R/AC

            NAME- ANAND VEER VIKRAM SINGH

            FATHER NAME- LATE TAP NARAYAN SINGH

            DATE OF BIRTH- 17 MAY 1988

            QULIFICTION- 10th I.T.I(R/AC)
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              The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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              Resolved
              The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

              I have a Wagon R. Often rat enters the vehicle and damages the seat covers, paper documents such as insurance copy, RC Book copy, workshop bills etc. I discussed the matter with the service personnel. But they give a cool reply that rats entering the vehicle is common to all brands and there is a gap in every car sufficient enough for rats to enter in.
              Will anybody let me know whether it is true that rat menace is common to all vehicle. Also suggest me some ideas to keep rat out of reach.
              Aug 13, 2020
              Complaint marked as Resolved 
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                SIR,

                LAKSMI CARS IN MIRA ROAD THANE WAS THE AUTORISED DEALER & SEVICE CENTRE FOR MARUTI. I PURCHASED MARUTI WAGON R DUO IN 2007 FRON THIS DEALER WAS REGULRLY DOING MY SERVICING OF CAR FROM THIS DEALER.
                I HADF TAKEN ANNULA MAINTENANCE CONTRACT IN NOVEMBER 2010 FOR SERVIVCING FOR ONE YEAR. BUT TO MY SURPRISE THIS SERVICE IS CLOSED/SHUT DOWN WITH NO INFORMATION TO ME/CUSTOMERS. I UNDERSTAND MARUTI HAS SUSPENDED DEALERSHIP WITH NO INFORMATION TO CUSTOMERS.
                I HAVE LOST MY AMC MONEY. KINDLY HELP IN GETTING MY MONEY BACK.
                I DONT KNOW WHOM TO APPROACH...PLS HELP
                MY EMAIL : [protected]@hotmail.com * mob [protected]
                Aug 13, 2020
                Complaint marked as Resolved 
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                  Resolved
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                  Resolved
                  The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

                  The stability of New wagon R is very bad. I have new model Wagon R. On 15 Nov 2010 I met with a very bad accident on a state highway. I am fortunate and lucky enough to be there todayto write these comments.

                  On 15 Nov 2010, I along with my family was travelling on a state highway. One Motor Cyclist with a child was coming at a high speed to his right side of the road after over taking a vehicle. Perhaps he did not anticipate a vehicle in the opposite direction and he suddenly appeared in front of me at a distance of just 10 mtrs. I was sure that he would collide with my car head on and hence I took an instant decision of taking my vehicle to the left. Left wheels got off from the asphalted road. My speed then was around 50 to 55 KMPH.

                  Luckily the motorcyclist passed off just grazing my car and nothing happenend to him and the child. When I tried to get the vehicle back on to the road, my vehicle toppled onto the right and i lost all control on my steering. The car went about 15 to 20 metres grazing on the ground on the right side and took a u turn and stopped after 5 to 10 mters facing opposite direction. We in the car was tossed and rotated inside the car. Since I was wearing seat belt Iescaped from tossing but I was lying on thedoor glass. My hand got bruises. Person sitting behind me got hit in the shoulder and the lady by the side of me sustained minor fracture and some minor injury. My son sitting diagonally opposite on the rear side escaped unhurt because he was holding the handle.

                  People around in that area came for our rescue and it took 10 minutes for all to come out of car. On straitening the care we found the left side was totally rubbed on the road and full of scratches and at a few places on the door we were to see the burnt portion of metal with holes in the door. Rear view mirror and driver side glass totally boken.Luckily the car could be driven without any problem, Engg padding got displaced in the jerk.

                  The reason I attribute on examining the whole incident was that the accident took place because of instabiity tall boy concept maruti new model wagon R with small dia wheels. Had the wheels been little taller and wider or the height been litttle less, the vehicle would not have toppled when I turned the car to the right to bring it on the road.

                  Maruti authorities need to examine this in right presepctive and redesign the vehicle by calling back for all cars or doing something akin to this before it happens with others. When I took the car to the maruti work shop, I was told that they already received and repaired 3 such cars before with similar incident.

                  Will Maruti kindly look into it?
                  Aug 13, 2020
                  Complaint marked as Resolved 
                  Hi i am planning to buy Wagon-R CNG and i was always confused with this tall boy regarding height for controlling the vehicle and CNG for its pickup/engine damage. I liked Versa for its space and quality product but, the height problem brought me nearby to Wagon-r as Eeco doesn't meet any of said features.
                  I have decided to buy Wagon-R CNG, not because i am only concerned with fuel economy but the height, extended seats base and leg-room might give my old parents in rear seats some relief for back/pelvis and knees. And the global warming concern brought me to CNG where i can compromise few paise/Km and little low pick up anyways i dont have to participate formula-1 till then.
                  Now, to the point, i am really concerned with this tall boy regarding control due to height incase of accident as my dear Maruti Wagon-r customer mate. I think Maruti should increase its wheel size from 13" to 14" and tyre from 145 to 165 and 55 to 70 as well with options of alloy wheels for front wheels.
                  One more point to say they have really done wonderful job o[censored]pgrading the rear suspensions which supports the CNG tank weight i.e 60 Kgs. The AC improvement on CNG. I do feel if they could do some arrangements to fit spare tyre underhood/atop as they have made box space in front non-driver seatbase, People could find space for valuable luggage in present spare tyre space, upfolding the rear seat 60:40 for long journey/picnic.

                  Note: I am not the person driving vehicle everyday, I would use it on weekends and family functions, so that my family is relaxed and enjoys when they are away from work. So CNG is not for FE but, only environment concern that every individual on earth should think first and force machine manufacturers produce environment friendly consumer products.

                  Thanks for such long reading, Jai Hind.
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