Matchpoint Gps
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Matchpoint Gps Complaints & Reviews

U
Uv Arora
from KHARAR, West Bengal
Aug 4, 2023
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Facing issues from 8july but no one is resolve my issue
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    R
    Rohitmahalle
    Feb 23, 2023
    May 20, 2023
    This thread was updated on May 20, 2023
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    I am facing the problem of "Waiting for Network to Restore" from last 2 years. I've dropped many mails & whatsapp messages to matchpoint team but there is no response from them. No email response and no messages reply. I have spent 20000 Rs on this device for 5 years service but now I realised this is a fraud company.

    Please don't buy any tracking device from Matchpoint GPS.
    I also facing this type of problem, so what now going this complaint
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      K
      KG Mohan
      from Bengaluru, Karnataka
      Dec 5, 2022
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      I installed a Match Point GPS in my car 2 years ago on a 3 year contract. It was fine till October 2022 when it suddenly stopped working. Their customer support is very poor. Even if you get them with persistent effort, their ability to resolve issues is low.

      Try avoid them and look at other options.
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        O
        Om chandankhede
        Oct 8, 2022
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        Website: matchpointgps.com/#page2

        Plz help me can't track my car and not any customer support in company
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          O
          Om chandankhede
          Oct 8, 2022
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          Website: matchpointgps.com/#page2

          I have installed matchpoint gps car tracker in my car I can't track my car and there is not any customer support plz help me
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            D
            dilip basis
            Sep 19, 2022
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            Matchpoint gps past one year showing waiting for network to restore. Complaint raised via app and email, WhatsApp. No response.
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              U
              Udayyadav
              Sep 19, 2022
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              I am facing the problem of "Waiting for Network to Restore" from last one year. I've send many mails & whatsapp mess. to matchpoint team for rectification but no response from his side. But after one year when i called again, because i ve already given 18000 rs. to HDFC bank for 5 years agreement. But in 3rd year it won't work.
              I am Very frustated.
              +1 photos
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                A
                Aqeed
                Sep 19, 2022
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                The gps isn't working from the past 4 months and i have been constantly trying to get in touch with them through WhatsApp but there isn't any response from their side. More there isn't any contact number to make a call on. Kindly resolve my issue
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                  G
                  Gurmeet.bhamra
                  Sep 13, 2022
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                  I am facing the problem of "Waiting for Network to Restore" from last one year. I've send many mails & whatsapp mess. to matchpoint team for rectification but no response from his side. But after one year when i called again, because i ve already given 18000 rs. to HDFC bank for 5 years agreement. But in 3rd year it won't work.
                  I am Very frustated.
                  Sorry after 1year of device not world they ask to pay 200 rs of Courier charges. Match point provide new device. But in new device same issue is there.
                  +1 photos
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                    P
                    Prabhjyot@3
                    Sep 10, 2022
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                    Resolved

                    Network waiting for 24 days

                    Address: House no 1173 alamgir enclave ludhiana

                    My Matchpoint GPS Tracker was not working from (24 days) and showing as "Waiting for Network to Restore" in Mobile Application. I tried reaching out to Matchpoint GPS Customer Care and Watsapp number provided. Nobody responding from their team as of now. I request Matchpoint Team to resolve the issue......
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                    K
                    Kishore Bhimureddi
                    Sep 3, 2022
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                    Hi

                    My GPS device was not active showing as network issue. The customer care number of the Match point GPS is not working. This is cheating by the company. While we installed the device they told they will take care for life long just after an year they were not responding.

                    Please let me know how can I resolve my issue.

                    Thanks
                    KishoreB
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                      P
                      Prabhjyot@3
                      Aug 19, 2022
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                      Address: House no 1173 near J.K resort alamgir enclave ludhiana pin code 141116
                      Website: Network issue

                      Waiting for network restore ? I am too dissapoint to ur complaint resolution so many times i cll u but u din't call back plz hlp me out of this situation imdlty ?????😡😡😡😡
                      +1 photos
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                        A
                        Ajmal Rasheed
                        from Thodupuzha, Kerala
                        Aug 6, 2022
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                        I am also facing problem, I was forced by HDFC to install this device because I took loan from him. Now, since last Three Months GPS is not working and i try to call Matchpoint Gps company.. they are not picking calls..
                        Hello Ajmal. I too had to install this device because of HDFC car finance. My device was malfunctioning as well and I was not getting any response from Matchpoint company. Finally, Miss Sarita from Matchpoint helped me and got my device replaced. Her WhatsApp contact number is [protected]. She will definitely help you. Another contact is Vinod who remotely manages device network. Vinod's number is [protected]. All the best !
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                          A
                          Ajmal Rasheed
                          from Thodupuzha, Kerala
                          Aug 6, 2022
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                          I am also facing same problem, I was forced by HDFC to install this device because I took loan from him. Now, since last Three Months GPS is not working and i try to call Matchpoint Gps company.. they are not picking calls..
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                            S
                            Sharookh S
                            from Kollam, Kerala
                            Jul 16, 2022
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                            Website: matchpointgps.com

                            I'm using Matchpoint Gps tracker in my car for 2 years. Now from 2, 3 months GPS is not working and i registered complaint but no response from Matchpoint Gps company.. they are not picking calls..
                            My GPS tracker issues now solved..
                            Contact on this number
                            +[protected] Match point GPS Mumbai
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                              P
                              piyush shahane
                              Jul 14, 2022
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                              Address: Mumbai

                              I am user of match point gps. Due to non upload of kyc document my GPS has stopped by matchpoint. But after that tried to contact them, no response received from their side. Even I have written several mails but no response from their end.
                              PATHETIC SERVICE EVER.
                              IS THIS YOUR CUSTOMER SUPPORT.
                              +1 photos
                              Hello, I am also using matchpoint and was facing device problems since many months. Call Sarita [protected]. Also try Vinod Raul [protected] another executive contact I found on my delivery package. She helped in initiating my replacement. New device received and working properly. Yes their after sales is worst and virtually non-existent. Good luck
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                                A
                                Ananya81
                                from Kolkata, West Bengal
                                Jul 8, 2022
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                                Address: P-245,PODDAR PLANET,3rd FLOOR,BLOCK B,LAKETOWN, Kolkata, West Bengal

                                I am unable to track my vehicle for last one year the app shows no activity. Please restore service through service engineer.
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                                  G
                                  gopal3486
                                  from Ahmedabad, Gujarat
                                  Jul 7, 2022
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                                  Address: 558 THAKORVAS CHANGODAR AHMEDABAD 382213

                                  My Matchpoint GPS Tracker was not working from last one month and showing as "Waiting for Network to Restore" in Mobile Application.

                                  I tried reaching out to Matchpoint GPS Customer Care and Watsapp number provided. In watsapp they will respond like one of member from support team will reach out to me. Not even a person responding from their team as of now.

                                  I request Matchpoint Team to resolve the issue.
                                  but they are nothing doing
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                                    A
                                    ajin0903
                                    from Trivandrum, Kerala
                                    Jul 7, 2022
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                                    Address: 19th St, P Block, Anna Nagar, Chennai, Tamil Nadu 600040, India
                                    Website: matchpointgps.com

                                    I bought this gps 3years back for ₹25000, they told that the plan is for 5years..after 3years is stopped working.. i have tried every possible way to contact them..all numbers are switched off
                                    Hello, I am also using matchpoint and was facing device problems since many months. Call Sarita [protected]. Also try Vinod Raul [protected] another executive contact I found on my delivery package. She helped in initiating my replacement. New device received and working properly. Yes their after sales is worst and virtually non-existent. Good luck
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                                      A
                                      a.k. elango
                                      Jul 5, 2022
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                                      My Matchpoint GPS Tracker was not working from last one month and showing as "Waiting for Network to Restore" in Mobile Application.

                                      I tried reaching out to Matchpoint GPS Customer Care and Watsapp number provided. In watsapp they will respond like one of member from support team will reach out to me. Not even a person responding from their team as of now.

                                      I request Matchpoint Team to resolve the issue. Please provide chennai service centre contact mobile number
                                      Hello, I am also using matchpoint and was facing device problems since many months. Call Sarita [protected]. Also try Vinod Raul [protected] another executive contact I found on my delivery package. She helped in initiating my replacement. New device received and working properly. Yes their after sales is worst and virtually non-existent. Good luck
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                                        S
                                        sairam59
                                        from Mumbai, Maharashtra
                                        Jul 2, 2022
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                                        I get waiting for network to restore since last one month as my phone got lost I have installed the app on my new phone
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                                          D
                                          Dev Jangir
                                          Jun 23, 2022
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                                          Address: Narnaul road Nangal Choudhary Haryana pin 123023

                                          My match point is not tracking my car for 2-3 months. I complaint on match point what's app number[protected]. He/she told me that thier technician will visit on my house and will solve the problem but he did not reached till now. Please solve my problem
                                          Thankyou
                                          Devdutt
                                          Hello, I am also using matchpoint and was facing device problems since many months. Call Sarita [protected]. Also try Vinod Raul [protected] another executive contact I found on my delivery package. She helped in initiating my replacement. New device received and working properly. Yes their after sales is worst and virtually non-existent. Good luck
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                                            S
                                            suryadsouza
                                            Jun 23, 2022
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                                            Website: matchpointgps.com

                                            No proper response as my device stopped working 6months back. Tried reaching customer care over the phone no luck. Sent emails and responding that to pay money for already subscribed to 4 years. Please Help!
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                                              H
                                              HASSAN RIYAZ RIZVI
                                              Jun 23, 2022
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                                              Address: Not mentioned any place
                                              Website: matchpointgps.com

                                              I had installed matchpoint company's GPS in my car Mahindra TUV 300 with the registration number UP 32 KX 6757, which is not working since last 6 months. In this regard, I tried to contact matchpoint several times on their customer care numbers ([protected] / [protected] / [protected]) but none of their numbers is being contacted. After this sent a message on his WhatsApp, number too many times but there was no reply. Then I contacted them several times through e-mail at [protected]@mpgps.help, on which for the last 3 months they give the same clichéd answer and after that do nothing. Their reply is "Your Tracker sim was canceled due to non KYC, we arranged a service call and replaced the tracker. We have escalated this issue to our back-end team to arrange for a Service Visit by our Technician. You have to pay for these service charges". After this, those people do not help even though I have bought a subscription for 5 years from them, out of which 6 months have passed like this.

                                              With regards,

                                              Hassan Riyaz Rizvi
                                              QC Manager, India Pesticides Limited
                                              [protected]
                                              [protected]@gmail.com
                                              +1 photos
                                              Hello, I am also using matchpoint and was facing device problems since many months. Call Sarita [protected]. Also try Vinod Raul [protected] another executive contact I found on my delivery package. She helped in initiating my replacement. New device received and working properly. Yes their after sales is worst and virtually non-existent. Good luck
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                                                H
                                                HASSAN RIYAZ RIZVI
                                                Jun 23, 2022
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                                                Address: They not mentioned in any place
                                                Website: matchpointgps.com

                                                I had installed matchpoint company's GPS in my car Mahindra TUV 300 with the registration number UP 32 KX 6757 which is not working since last 6 months. In this regard, I tried to contact matchpoint several times on their customer care numbers ([protected] / [protected] / [protected]) but none of their numbers are getting contacted. After this sent a message on his WhatsApp number too many times but there was no reply. Then I contacted them several times through e-mail at [protected]@mpgps.help, on which for the last 3 months they give the same clichéd answer and after that do nothing. Their reply is "Your Tracker sim was canceled due to non KYC, we arranged a service call and replaced the tracker. We have escalated this issue to our back-end team to arrange for a Service Visit by our Technician. You have to pay for these service charges". After this those people do not help even though I have bought a subscription for 5 years from them, out of which 6 months have passed like this.

                                                With regards,

                                                Hassan Riyaz Rizvi
                                                QC Manager, India Pesticides Limited
                                                [protected]
                                                [protected]@gmail.com
                                                +1 photos
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                                                  M
                                                  muneer67234
                                                  from Kannur, Kerala
                                                  Jun 10, 2022
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                                                  Address: Muneer manzil, convent road cherukunnu po kannur dist kerala

                                                  MatchpointGPS customer service is pathetic. I have been chasing last 2 months and no response provided by them. It’s stop working suddenly without intimation. Highly paid gps forcefully given by hdfc bank at the time of purchasing the vehicle and now I am chasing through WhatsApp and email for rectifying the issues. I really do not know what to do next.
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                                                    Varun Vaish
                                                    Jun 8, 2022
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                                                    Address: They have unknown address from mumbai
                                                    Website: matchpointgps.com

                                                    I have been trying to reach matchpoint since 4months as my device shows deactivated but no one pic up the call no service??
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                                                      vijay chopade
                                                      Jun 7, 2022
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                                                      My Matchpoint GPS Tracker was not working from last one month and showing as "Waiting for Network to Restore" in Mobile Application.

                                                      I tried reaching out to Matchpoint GPS Customer Care and Watsapp number provided. In customer care respond like one of member from support team will reach out to me. Not even a person responding from their team as of now. As per customer care -due to failed kyc my tracker stopped working. if i want to reuse then have to pay labour charge. I have already paid for 5 years charges then its company problem to resolve the same

                                                      I request Matchpoint Team to resolve the issue.
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                                                        NISHAL K R
                                                        Jun 5, 2022
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                                                        My Matchpoint GPS Tracker was not working from 24 days and showing as "Waiting for Network to Restore" in Mobile Application. I tried reaching out to Matchpoint GPS Customer Care and Watsapp number provided. Nobody responding from their team as of now. I request Matchpoint Team to resolve the issue...
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                                                          NISHAL K R
                                                          Jun 4, 2022
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                                                          Address: NISHAL K R, KALLUTHEKKETHIL, VAZHAOOR, KOTTAYAM

                                                          My Matchpoint GPS Tracker was not working from 23 days and showing as "Waiting for Network to Restore" in Mobile Application. I tried reaching out to Matchpoint GPS Customer Care and Watsapp number provided. Nobody responding from their team as of now. I request Matchpoint Team to resolve the issue...
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