Matchpoint Gps Complaints & Reviews
Not working facing issues
Facing issues from 8july but no one is resolve my issue
Helpful
Found this helpful?
Write a comment
Post your Comment
Tracking device not working from last 2 years
I am facing the problem of "Waiting for Network to Restore" from last 2 years. I've dropped many mails & whatsapp messages to matchpoint team but there is no response from them. No email response and no messages reply. I have spent 20000 Rs on this device for 5 years service but now I realised this is a fraud company.
Please don't buy any tracking device from Matchpoint GPS.
Please don't buy any tracking device from Matchpoint GPS.
View replies
I also facing this type of problem, so what now going this complaint
Reply
Helpful
1 other people found this review helpful
1 found this helpful
1 Comment
Post your Comment
Not working ... no response
I installed a Match Point GPS in my car 2 years ago on a 3 year contract. It was fine till October 2022 when it suddenly stopped working. Their customer support is very poor. Even if you get them with persistent effort, their ability to resolve issues is low.
Try avoid them and look at other options.
Try avoid them and look at other options.
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Post your Comment
Matchpoint gps car tracker is not working and not any customer support
| Website: matchpointgps.com/#page2 |
Plz help me can't track my car and not any customer support in company
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Post your Comment
Can't track my car
| Website: matchpointgps.com/#page2 |
I have installed matchpoint gps car tracker in my car I can't track my car and there is not any customer support plz help me
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Post your Comment
Waiting for network to restore error
Matchpoint gps past one year showing waiting for network to restore. Complaint raised via app and email, WhatsApp. No response.
Helpful
3 other people found this review helpful
3 found this helpful
Write a comment
Post your Comment
Device not working for last 9months
I am facing the problem of "Waiting for Network to Restore" from last one year. I've send many mails & whatsapp mess. to matchpoint team for rectification but no response from his side. But after one year when i called again, because i ve already given 18000 rs. to HDFC bank for 5 years agreement. But in 3rd year it won't work.
I am Very frustated.
I am Very frustated.
Helpful
2 other people found this review helpful
2 found this helpful
Write a comment
Post your Comment
I am complaining about the match point gps device installed in my car.
The gps isn't working from the past 4 months and i have been constantly trying to get in touch with them through WhatsApp but there isn't any response from their side. More there isn't any contact number to make a call on. Kindly resolve my issue
Helpful
Found this helpful?
Write a comment
Post your Comment
Device not working from last 1 Year
I am facing the problem of "Waiting for Network to Restore" from last one year. I've send many mails & whatsapp mess. to matchpoint team for rectification but no response from his side. But after one year when i called again, because i ve already given 18000 rs. to HDFC bank for 5 years agreement. But in 3rd year it won't work.
I am Very frustated.
Sorry after 1year of device not world they ask to pay 200 rs of Courier charges. Match point provide new device. But in new device same issue is there.
I am Very frustated.
Sorry after 1year of device not world they ask to pay 200 rs of Courier charges. Match point provide new device. But in new device same issue is there.
Helpful
Found this helpful?
Write a comment
Post your Comment
| Address: House no 1173 alamgir enclave ludhiana |
My Matchpoint GPS Tracker was not working from (24 days) and showing as "Waiting for Network to Restore" in Mobile Application. I tried reaching out to Matchpoint GPS Customer Care and Watsapp number provided. Nobody responding from their team as of now. I request Matchpoint Team to resolve the issue......
Helpful
Found this helpful?
No response from 3 months
Hi
My GPS device was not active showing as network issue. The customer care number of the Match point GPS is not working. This is cheating by the company. While we installed the device they told they will take care for life long just after an year they were not responding.
Please let me know how can I resolve my issue.
Thanks
KishoreB
My GPS device was not active showing as network issue. The customer care number of the Match point GPS is not working. This is cheating by the company. While we installed the device they told they will take care for life long just after an year they were not responding.
Please let me know how can I resolve my issue.
Thanks
KishoreB
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Post your Comment
Matchpoint GPS Problem
I am also facing problem, I was forced by HDFC to install this device because I took loan from him. Now, since last Three Months GPS is not working and i try to call Matchpoint Gps company.. they are not picking calls..
View replies
Hello Ajmal. I too had to install this device because of HDFC car finance. My device was malfunctioning as well and I was not getting any response from Matchpoint company. Finally, Miss Sarita from Matchpoint helped me and got my device replaced. Her WhatsApp contact number is [protected]. She will definitely help you. Another contact is Vinod who remotely manages device network. Vinod's number is [protected]. All the best !
Helpful
1 other people found this review helpful
1 found this helpful
1 Comment
Post your Comment
MatchpointGPS Problem
I am also facing same problem, I was forced by HDFC to install this device because I took loan from him. Now, since last Three Months GPS is not working and i try to call Matchpoint Gps company.. they are not picking calls..
Helpful
Found this helpful?
Write a comment
Post your Comment
Matchpoint GPS tracker Complaint
| Website: matchpointgps.com |
I'm using Matchpoint Gps tracker in my car for 2 years. Now from 2, 3 months GPS is not working and i registered complaint but no response from Matchpoint Gps company.. they are not picking calls..
View replies
Helpful
1 other people found this review helpful
1 found this helpful
1 Comment
Post your Comment
Not getting call back
| Address: Mumbai |
I am user of match point gps. Due to non upload of kyc document my GPS has stopped by matchpoint. But after that tried to contact them, no response received from their side. Even I have written several mails but no response from their end.
PATHETIC SERVICE EVER.
IS THIS YOUR CUSTOMER SUPPORT.
PATHETIC SERVICE EVER.
IS THIS YOUR CUSTOMER SUPPORT.
View replies
Hello, I am also using matchpoint and was facing device problems since many months. Call Sarita [protected]. Also try Vinod Raul [protected] another executive contact I found on my delivery package. She helped in initiating my replacement. New device received and working properly. Yes their after sales is worst and virtually non-existent. Good luck
Helpful
1 other people found this review helpful
1 found this helpful
1 Comment
Post your Comment
GPS car device
| Address: P-245,PODDAR PLANET,3rd FLOOR,BLOCK B,LAKETOWN, Kolkata, West Bengal |
I am unable to track my vehicle for last one year the app shows no activity. Please restore service through service engineer.
Helpful
Found this helpful?
Write a comment
Post your Comment
No replay n service by match point gps
| Address: 558 THAKORVAS CHANGODAR AHMEDABAD 382213 |
My Matchpoint GPS Tracker was not working from last one month and showing as "Waiting for Network to Restore" in Mobile Application.
I tried reaching out to Matchpoint GPS Customer Care and Watsapp number provided. In watsapp they will respond like one of member from support team will reach out to me. Not even a person responding from their team as of now.
I request Matchpoint Team to resolve the issue.
but they are nothing doing
I tried reaching out to Matchpoint GPS Customer Care and Watsapp number provided. In watsapp they will respond like one of member from support team will reach out to me. Not even a person responding from their team as of now.
I request Matchpoint Team to resolve the issue.
but they are nothing doing
Helpful
2 other people found this review helpful
2 found this helpful
Write a comment
Post your Comment
Cheated
| Address: 19th St, P Block, Anna Nagar, Chennai, Tamil Nadu 600040, India |
| Website: matchpointgps.com |
I bought this gps 3years back for ₹25000, they told that the plan is for 5years..after 3years is stopped working.. i have tried every possible way to contact them..all numbers are switched off
View replies
Hello, I am also using matchpoint and was facing device problems since many months. Call Sarita [protected]. Also try Vinod Raul [protected] another executive contact I found on my delivery package. She helped in initiating my replacement. New device received and working properly. Yes their after sales is worst and virtually non-existent. Good luck
Helpful
1 other people found this review helpful
1 found this helpful
1 Comment
Post your Comment
GPS
My Matchpoint GPS Tracker was not working from last one month and showing as "Waiting for Network to Restore" in Mobile Application.
I tried reaching out to Matchpoint GPS Customer Care and Watsapp number provided. In watsapp they will respond like one of member from support team will reach out to me. Not even a person responding from their team as of now.
I request Matchpoint Team to resolve the issue. Please provide chennai service centre contact mobile number
I tried reaching out to Matchpoint GPS Customer Care and Watsapp number provided. In watsapp they will respond like one of member from support team will reach out to me. Not even a person responding from their team as of now.
I request Matchpoint Team to resolve the issue. Please provide chennai service centre contact mobile number
View replies
Hello, I am also using matchpoint and was facing device problems since many months. Call Sarita [protected]. Also try Vinod Raul [protected] another executive contact I found on my delivery package. She helped in initiating my replacement. New device received and working properly. Yes their after sales is worst and virtually non-existent. Good luck
Helpful
Found this helpful?
1 Comment
Post your Comment
My tracker
I get waiting for network to restore since last one month as my phone got lost I have installed the app on my new phone
Helpful
Found this helpful?
Write a comment
Post your Comment
Non responding to customers
| Address: Narnaul road Nangal Choudhary Haryana pin 123023 |
My match point is not tracking my car for 2-3 months. I complaint on match point what's app number[protected]. He/she told me that thier technician will visit on my house and will solve the problem but he did not reached till now. Please solve my problem
Thankyou
Devdutt
Thankyou
Devdutt
View replies
Hello, I am also using matchpoint and was facing device problems since many months. Call Sarita [protected]. Also try Vinod Raul [protected] another executive contact I found on my delivery package. She helped in initiating my replacement. New device received and working properly. Yes their after sales is worst and virtually non-existent. Good luck
Helpful
Found this helpful?
1 Comment
Post your Comment
Charging for already subscribed
| Website: matchpointgps.com |
No proper response as my device stopped working 6months back. Tried reaching customer care over the phone no luck. Sent emails and responding that to pay money for already subscribed to 4 years. Please Help!
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Post your Comment
Matchpoint not resolve customer issues and problems regarding his GPS not working
| Address: Not mentioned any place |
| Website: matchpointgps.com |
I had installed matchpoint company's GPS in my car Mahindra TUV 300 with the registration number UP 32 KX 6757, which is not working since last 6 months. In this regard, I tried to contact matchpoint several times on their customer care numbers ([protected] / [protected] / [protected]) but none of their numbers is being contacted. After this sent a message on his WhatsApp, number too many times but there was no reply. Then I contacted them several times through e-mail at [protected]@mpgps.help, on which for the last 3 months they give the same clichéd answer and after that do nothing. Their reply is "Your Tracker sim was canceled due to non KYC, we arranged a service call and replaced the tracker. We have escalated this issue to our back-end team to arrange for a Service Visit by our Technician. You have to pay for these service charges". After this, those people do not help even though I have bought a subscription for 5 years from them, out of which 6 months have passed like this.
With regards,
Hassan Riyaz Rizvi
QC Manager, India Pesticides Limited
[protected]
[protected]@gmail.com
With regards,
Hassan Riyaz Rizvi
QC Manager, India Pesticides Limited
[protected]
[protected]@gmail.com
View replies
Hello, I am also using matchpoint and was facing device problems since many months. Call Sarita [protected]. Also try Vinod Raul [protected] another executive contact I found on my delivery package. She helped in initiating my replacement. New device received and working properly. Yes their after sales is worst and virtually non-existent. Good luck
Helpful
Found this helpful?
1 Comment
Post your Comment
They not hearing to customer issues and problems regarding his GPS not working
| Address: They not mentioned in any place |
| Website: matchpointgps.com |
I had installed matchpoint company's GPS in my car Mahindra TUV 300 with the registration number UP 32 KX 6757 which is not working since last 6 months. In this regard, I tried to contact matchpoint several times on their customer care numbers ([protected] / [protected] / [protected]) but none of their numbers are getting contacted. After this sent a message on his WhatsApp number too many times but there was no reply. Then I contacted them several times through e-mail at [protected]@mpgps.help, on which for the last 3 months they give the same clichéd answer and after that do nothing. Their reply is "Your Tracker sim was canceled due to non KYC, we arranged a service call and replaced the tracker. We have escalated this issue to our back-end team to arrange for a Service Visit by our Technician. You have to pay for these service charges". After this those people do not help even though I have bought a subscription for 5 years from them, out of which 6 months have passed like this.
With regards,
Hassan Riyaz Rizvi
QC Manager, India Pesticides Limited
[protected]
[protected]@gmail.com
With regards,
Hassan Riyaz Rizvi
QC Manager, India Pesticides Limited
[protected]
[protected]@gmail.com
Helpful
Found this helpful?
Write a comment
Post your Comment
Gps stop working
| Address: Muneer manzil, convent road cherukunnu po kannur dist kerala |
MatchpointGPS customer service is pathetic. I have been chasing last 2 months and no response provided by them. It’s stop working suddenly without intimation. Highly paid gps forcefully given by hdfc bank at the time of purchasing the vehicle and now I am chasing through WhatsApp and email for rectifying the issues. I really do not know what to do next.
Helpful
Found this helpful?
Write a comment
Post your Comment
Not reachable since 2month, my device is not working
| Address: They have unknown address from mumbai |
| Website: matchpointgps.com |
I have been trying to reach matchpoint since 4months as my device shows deactivated but no one pic up the call no service??
Helpful
2 other people found this review helpful
2 found this helpful
Write a comment
Post your Comment
Matchpoint GPS Tracker was not working -Waiting for Network to Restore
My Matchpoint GPS Tracker was not working from last one month and showing as "Waiting for Network to Restore" in Mobile Application.
I tried reaching out to Matchpoint GPS Customer Care and Watsapp number provided. In customer care respond like one of member from support team will reach out to me. Not even a person responding from their team as of now. As per customer care -due to failed kyc my tracker stopped working. if i want to reuse then have to pay labour charge. I have already paid for 5 years charges then its company problem to resolve the same
I request Matchpoint Team to resolve the issue.
I tried reaching out to Matchpoint GPS Customer Care and Watsapp number provided. In customer care respond like one of member from support team will reach out to me. Not even a person responding from their team as of now. As per customer care -due to failed kyc my tracker stopped working. if i want to reuse then have to pay labour charge. I have already paid for 5 years charges then its company problem to resolve the same
I request Matchpoint Team to resolve the issue.
Helpful
Found this helpful?
Write a comment
Post your Comment
My Matchpoint GPS - not Working
My Matchpoint GPS Tracker was not working from 24 days and showing as "Waiting for Network to Restore" in Mobile Application. I tried reaching out to Matchpoint GPS Customer Care and Watsapp number provided. Nobody responding from their team as of now. I request Matchpoint Team to resolve the issue...
Helpful
Found this helpful?
Write a comment
Post your Comment
Matchpoint GPS not Working
| Address: NISHAL K R, KALLUTHEKKETHIL, VAZHAOOR, KOTTAYAM |
My Matchpoint GPS Tracker was not working from 23 days and showing as "Waiting for Network to Restore" in Mobile Application. I tried reaching out to Matchpoint GPS Customer Care and Watsapp number provided. Nobody responding from their team as of now. I request Matchpoint Team to resolve the issue...
Helpful
Found this helpful?
Write a comment
Post your Comment
Matchpoint Gps Recent Comments
- Tracking device not working from last 2 years
I am facing the problem of "Waiting for Network...1
- Matchpoint GPS Problem
I am also facing problem, I was forced by...1
- Matchpoint not resolve customer issues and problems regarding his GPS not working
I had installed matchpoint company's GPS in...1
- Non responding to customers
My match point is not tracking my car for...1
- GPS
My Matchpoint GPS Tracker was not working...1