Milton Thermosteel
2.1
Submit a Complaint
12
COMPLAINTS

Milton Thermosteel Complaints & Reviews

G
Ganesh Kumar Ramadoss
Jan 25, 2024
Report
Copy

The Milton flask does not retain any warmth, and their customer care is subpar. The response from them is consistently delayed. Despite attaching the bill copy and images as evidence, we have not received any reply from their side so far. When we called customer care, they always assure us of a prompt response, but it never materializes. I'm extremely frustrated and will never purchase any Milton product again in my life.
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    M
    manmohan82
    from New Delhi, Delhi
    Jan 4, 2023
    Report
    Copy

    I purchased Milton thermosteel bottle not working 1 year before. This worked for few days. Now this is not keeping water warm. Please help me to replace this faulty item.
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      S
      Sen Riya
      Mar 6, 2022
      Report
      Copy

      One year before I bought milton duo delux orange 500ml flask. Totally I have used only 4 times for hot water. Now the 5th time the heating capability was totally reduced. I got upset because just one month before I bought milton '1000ml fame', I don't know how long it going to work(still I didn't used, Now I'm worrying about that why I have selected the same milton brand). I believed the brand MILTON. Now I last the hope on your brand, even my colleagues got same experience. Kindly improve your manufacturing defaults.
      Helpful
      1 other people found this review helpful
      1 found this helpful
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        K
        Karunagaran Murugesan
        from Bengaluru, Karnataka
        Jan 29, 2022
        Report
        Copy

        Dear sir I had purchsed a Teapot thermosteel, capacity 01 litre, cost of Rs.800, but we are not getting same temperature...
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          R
          Rahul Pate
          Jan 12, 2022
          Report
          Copy

          Address: Contact 7058620707

          I bought Milton Thermosteel 1000 ml. capacity month ago now when I tried to put hot water, the flask becomes very hot from outside, just like normal steel utensil. So also the water cools down within 2 hrs. as such the purpose of the thermosteel flask is not served at all. Since I paid quite high amount (Rs.800- 850/-) I am not at all satisfied with its performance. I have misplaced the warranty card, but the defect is genuine. I hope my grievance is conveyed to the concerned person and my complaint is promptly looked into and the defective flask be replaced at the earliest
          Was this
          Helpful
          1 other people found this review helpful
          1 found this helpful
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            V
            VickyKashyap70
            from Meerut, Uttar Pradesh
            Oct 15, 2021
            Report
            Copy

            Bottle is Defective With in Warranty

            I had bought Milton Thermosteel 1000 ml. capacity Five months ago now when I tried to put hot water, the flask becomes very hot from outside, just like normal steel utensil. So also the water cools down within 2 hrs. as such the purpose of the thermosteel flask is not served at all. Since I paid quite high amount (Rs. 850/-) I am not at all satisfied with its performance. I have misplaced the warranty card, but the defect is genuine. I hope...
            Helpful
            1 other people found this review helpful
            1 found this helpful
            Write a comment
            Report
            Copy
            R
            Rajeev Bhatnagar
            Jan 10, 2020
            Resolved
            Report
            Copy
            Resolved

            Address: 20 shanker colony gatore jagatpura jaipur Rajsathan, Jaipur, Rajasthan, 302017

            Dear sir,

            I had purchased milton thermosal water jug - sterling 4 on 03/01/2020 from vinayaka crockery house cc-4 shopping centre, jawahar nagar jaipur at the cost of rs 1, 200/-.

            We found that the jug is not keeping water warm for this we contact the vinayaka crockery house cc-4 shopping centre, jawahar nagar jaipur -302004 but not get any response from there side.

            We are surprise that such a big company and no one is responding so please look into the matter because we are unable to use the product.

            Water is not getting hot.

            Please get it replace or pay back our money.

            Regards

            Rajeev bhatnagar
            Mob no [protected]
            Jan 11, 2020
            Complaint marked as Resolved 
            My problem is not sresolved
            Helpful
            1 other people found this review helpful
            1 found this helpful
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              J
              JyotiChopra1
              from Delhi, Delhi
              Nov 14, 2016
              Report
              Copy

              Address: Mumbai City, Maharashtra, 400001
              Website: www.milton.in

              Hi team,

              I bought Milton thermosteel bottle 6 months back, I started using it 2 days ago, but the issue is after pouring hot water inside, the bottle is getting hot from outside as well. I guess I got a defective one, because I had used an another one, but that was fine.
              Please resolve the issue my initiating a refund or exchange for the product.
              I have purchased a Milton Stell flask 750ml about seven months back from saravana stores, Padi, Chennai. I did not use it for 3 months due to lockdown. Now I find it is not keeping the heat and its outside gets hot as soon as I pour the coffee.
              Helpful
              Found this helpful?
              1 Comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                J
                Jitendra kr Gautam
                from Sunam, Punjab
                Dec 15, 2013
                Resolved
                Report
                Copy
                Resolved

                Dear sir I had purchsed a Teapot thermosteel, capacity 01 litre, cost of Rs.800, but we are not getting same temperature of tea after half an hour just like normal pot it was purchsed in month of July 13. We want to replace it with new one or get money back immediately. Regards Jitendra Gautam wave Industries P. ltd Dhanaura, jp nagar, UP pin244231 [protected] mail [protected]@gmail.com
                Aug 14, 2020
                Complaint marked as Resolved 
                Helpful
                1 other people found this review helpful
                1 found this helpful
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  Z
                  Zulfkar
                  from Jammu, Jammu and Kashmir
                  Feb 24, 2013
                  Resolved
                  Report
                  Copy
                  Resolved

                  Address: Poonch, Jammu and Kashmir

                  I had procured 1 unit of milton thermosteel flask (bearing no. 11-3 on his bottom) from Canteen (GREF Canteen) one of the in the month of Nov. 2012, which is under warranty cover. I hv been using this for my baby. Recently, i found the water kept inside is not staying hot.

                  I need to understand how Milton would provide me support regarding the problem.

                  My email: [protected]@live.in
                  Contact: [protected]
                  Aug 13, 2020
                  Complaint marked as Resolved 
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    D
                    dinkar.chawla
                    from Delhi, Delhi
                    Feb 6, 2013
                    Resolved
                    Report
                    Copy
                    Resolved

                    Address: East Delhi, Delhi

                    Dear Concerned Person,

                    I had bought Milton Thermosteel (FG-THF-IMV[protected] ml. capacity eight months ago . The same was not yet used but now when I tried to put hot water, the flask becomes very hot from outside, just like normal steel utensil. So also the water cools down within 3 hrs. as such the purpose of the thermosteel flask is not served at all. Since I paid quite high amount (Rs. 460/-) I am not at all satisfied with its performance. I have misplaced the warranty card, but the defect is genuine. I hope my grievance is conveyed to the concerned person and my complaint is promptly looked into and the defective flask be replaced at the earliest.

                    Thanks & Regards,
                    Dinkar Chawla
                    [protected]
                    Aug 13, 2020
                    Complaint marked as Resolved 

                    MILTON THERMOSTEEL — Flask top cap is stuck.

                    Would you please help me in re setting the spring and tab of my milton thermosteel 1500. The tab has come out accidently. We are struggling to put it back. Please let us know how to open it without breaking it. Thank you! Suresh.

                    MILTON THERMOSTEEL — Lid Unusable-Faulty Spring

                    We purchased Milton thermosteel 2Ltrs thermos.However after using it for approx 1 month the spring in its lid became faulty and loose so the liquid would not come out even after pressing the opener on the lid.

                    Immediate replacement required.
                    Finally i receive a call from milton & my issue is resolved, now i am very much satisfied with consumer complaint, which help me in this regards.
                    I had bought a Milton Glassy flask 1000 ml. capacity eight months ago. The same was not yet used but now when I tried to put hot water, the flask becomes very hot from outside, just like a normal steel utensil, also the water cools down within 1 hrs. To claim the warranty,  I have been calling and emailing to the concerned authority of Milton for a long time, but they are not responding. I hope my grievance is conveyed to the concerned person and my complaint is promptly looked into and the defective flask be replaced at the earliest.
                    Dear Concerned Person,
                    I am a defence personnel.
                    I had bought Milton Thermosteel 2200 ml. capacity seven months ago from CSD canteen . The same was not used too much but now when I tried to put hot water, the flask becomes very hot from outside, just like normal steel utensil. So also the water cool down within 3 hrs. as such the purpose of the thermosteel flask is not served at all. Since I paid quite high amount. I am not at all satisfied with its performance. I don't have the warranty card, but the defect is genuine. I hope my grievance is conveyed to the concerned person and my complaint is promptly looked into and the defective flask be replaced at the earliest.

                    Thanks & Regards
                    Anuj
                    Email [protected]@gmail.com
                    I had bought a Milton flask in about 6 months back. Used it for a couple of days and then kept it. Today when I filled it with hot water, it became completely hot outside and the water-cooled down after 3 hours. I do not have the warranty card.
                    I hope my grievance is conveyed to the concerned people and athe product is replaced at the earliest.
                    Simmi
                    [protected]@yahoo.com
                    I had bought a Milton flask in about 6 months back. Used it for a couple of days and then kept it. Today when I filled it with hot water, it became completely hot outside and the water-cooled down after 3 hours. I do not have the warranty card.
                    I hope my grievance is conveyed to the concerned people and athe product is replaced at the earliest.
                    Simmi
                    [protected]@yahoo.com
                    We bought a thermosteel flask from Milton
                    And the outer steel is getting hot when I fill it with hot water
                    I think I don't have my warranty card
                    Helpful
                    17 other people found this review helpful
                    17 found this helpful
                    8 Comments
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      K
                      K.RAVI
                      from Tasgaon, Maharashtra
                      Aug 18, 2009
                      Resolved
                      Report
                      Copy
                      Resolved

                      Madam/Sir
                      Iam a Chartered Accountant practicing in Hosur, Tamilnadu. I have bought a SS Milton Thermo steel flask of, 250 ml capacity, in Hosur in March 2009 in a store in Hosur,
                      I would have hardly used the flask and now I find that the base cup is cracked and partly rusted too. The code I find at the bottom of the flask is 08-02.
                      I request you to look in to my complaint and kindly inform the action taken.
                      I have not provided my address in my earlier mail to you. Hence Iam repeating the mail
                      Thanks
                      K.Ravi
                      2/666, NGGO Colony, I Cross
                      Bagalur Road
                      Hosur-635109
                      Tamilnadu
                      Aug 14, 2020
                      Complaint marked as Resolved 
                      Madam/Sir
                      Iam K.Ravi, from Hosur, Tamilnadu. I have bought a SS Milton Thermo steel flask of, 350 ml capacity, in Hosur in March 2009 in a store in Hosur,
                      I would have hardly used the flask and now I find that the base cup is cracked and partly rusted too. The code I find at the bottom of the flask is 08-02.
                      I never expect such a poor quality product from your business house. This kind of product speaks low on your reputation.
                      I would like to have a reply on this complaint.
                      Ravi
                      Hosur
                      my self chandan mittal from kaithal
                      {haryana} .i purchased n thermosteel half litter bottle. when i used bottel for hot milk milk is going to smelled n we cant used this milk for drinking. so pls replace our bottle. thanks
                      chandan mittal
                      kaithal {haryana}
                      [protected]
                      my self subhash kumar from Bihar
                      {Bihar} .i purchased thermosteel One litter bottle. when i used bottel for hot milk gets cool within 3hr and it Milton theromosteel has become useless for me. so pls replace our bottle or give me address so that i could return it.
                      Few days back i had also shown my bottel to marketing spoke told it will not be replaced plz do the needful and ve to face lot of problem because i ve a little baby of one year only.

                      thanks
                      Subhash kumar
                      [protected]
                      Hi
                      I am from Hamilton Housewares Pvt Ltd which is aproud owner of Milton brand.
                      We regret the inconvenience cause to you.Please be rest assured that all our products are quality tested and are manufactured under proper vigilance.
                      However the stainless steel products like flasks and carafe arer best suited for
                      beverage like Tea and Coffee and not for milk.After use clean the product properly along with the lid and fill the flask/carafe completely to keep the liquid hot/cold for a longer time.
                      Please feel free to contact us at [protected]@hamiltonindia.in.Your feedbacks are important to us and we look forward to resolving your queries.
                      Wish you all a good day.

                      Help for you
                      I have a 1.5lt Milton Thermosteel flask, I bought it because of Milton's "good reputation" and because it was relatively more expensive than other similar products, mistaking this for better quality. I have only used my flask about 6 times in the year or so that I have had it, it can not pour properly and messes all over the place regardless of what I try, and the shoulder of the silicon/rubber seal has bent due to a very poor and flimsy design. I feel this was a waste of my money, and wish I could get my money back. The product development, design and testing of this product obviously did not take a high priority. Shame on a company with the "reputation" of Milton to even dream of releasing such a poor designed and manufactured product onto the market.
                      Dear Customer of Hamilton Housewares Pvt Ltd

                      We appreciate all our customer feedbacks and look forward to resolving
                      customer queries and problems in the best possible way.
                      We have wide array of products to cater to needs of individuals and family.
                      For assistance in choosing your product to fit your need or to give us your suggestions or for any other reasons feel free to contact us at [protected]@hamiltonindia.in.
                      We have our Customer care cell, Quality managers and Product development team at your service.
                      Inconvenience caused to you is severely regreted with us.
                      We cherish our long standing relationship with our customers.
                      Regards
                      Help Desk
                      Hamilton Housewares Pvt Ltd!
                      Dear Sir,
                      I am fr.John from sulthan bathery. we purchased a thermosteel two litter bottle. but giving disappointment to us the clip on the top is broken suddenly. And added to that we were looking for to replace it . But they say only blue color cap is coming. how can it be suit to the black? So please do the necessary things to get a black cap.

                      Yours faithfully,

                      Fr.John
                      [protected]
                      Dear Sir
                      Please contact us on your help line or our email id- [protected] and [protected]@hamiltonindia.in.
                      We will have our concerned team member get back to you.
                      Regards
                      Help Desk
                      Hamilton Housewares Pvt Ltd
                      I HAVE PURCHASED MILTON THERMOSTEEL FLASK 750 ML FROM { EASYDAY, MAHAGUN METRO MALL, VAISHALI, GHAZIABAD U.P} WITH THIS I HAVE NOT GOT VACCUM INSULATED.
                      I AM VERY DISAGREE WITH THIS.
                      Please contact us on your help line or our email id- [protected] and [protected]@hamiltonindia.in and help us to help you
                      I had purchased a 1.5 lit Milton Thermosteel in Dec. 2010 and used hardly for two months. This winter I found that it keeps water worm hardly for 1 hour. I am not able to find the bill/ warranttee card. I found from the packing box that it comes with one year warranttee.The batch no. written on the bottom is 10-03.

                      Please let me know whether there is any option of getting it repaired/ replaced.

                      Waiting for your response/

                      M. Basu
                      [protected]
                      i purchased thermosteel one liter flask by six month back now it is not keeping the water in warm condition. i am having the purchase bill with me and the batch no on the flask is 10-03. so let me know whether there is any option of getting a good one by repairing or replacing.

                      Do the need full as soon as possible

                      R.S. Karthick
                      [protected]
                      Hi,
                      I had purchased a 1 lit Milton Thermosteel in nov 2011.But it is not keeping tea/coffee warm for atleast 5 min.
                      Can you let me know the service centre in thane(near mumbai)?

                      Regards,
                      Raunak
                      [protected]/[protected]
                      Hi,
                      I am Prashant Sarwate from Ratlam MP bought a thermosteel tiffin last year and using it regularly and find only one problem that the tiffin body is strong enough and help keeping the food hot for hours but the cover lid is the main problem which I find is made of plastic only and reduces the hotness of the food to mild warmness please do the needful and make the new lid available separately in the market so that old tiffin owners can buy it.


                      Prashant Sarwate
                      24, Sundervan Kasturba Nagar
                      Ratlam MP
                      [protected]
                      hi
                      i am geetanjali from Ludhiana Punjab bought a thermosteel flask 1000 in April, 2013 . but upper cap was not properly closed and its losses its space and the liquid in the bottle comes out .so i want to replace that please tell me the repairs centre or replace my cap of bottle send me all details in mail id my mail id is [protected]@yahoo.com



                      tangle

                      [protected]
                      my self Rajni
                      {haryana} .i purchased n thermosteel one litter bottle. when i used bottel for hot milk milk is going to smelled n we cant used this milk for drinking. so pls replace our bottle. thanks
                      Rajni
                      [protected]
                      Hi,
                      I had purchased a 1 lit Milton Thermosteel in nov 2011.But it is not keeping tea/coffee warm for maximum of 10 minutes.
                      Can you let me know the service centre in guwahati(assam)?

                      Regards,
                      Anirban
                      [protected]
                      Sir, I purchased 350 ml thermos to carry tea to office. Tea remains warm but the taste goes bad. Please advice, how to maintain the taste ?
                      I too purchased Milton thermosteel 750 ml and I use it daily . It is hardly 6 months and it has rusted inside.

                      Pl advise
                      I purchased 8 thermosteel bottles in Feb 2013. Out of which one has rusted at bottom. The code at the bottom is 12-01.

                      I doubt slowly all other bottles will also rust.

                      I purchased Milton brand because I thought this brand is trustworthy, but it is not so .

                      I think .
                      I bought milton Thermosteel 1000 ML and I am very satisfie with this product. this is amazing and it keep warm for approx 12-15 hours.
                      but it's tik tok cap is broken can you please help to get that cap or from where i can get that cap only.

                      We are in hyderabad so can u please let me know the dealers name who can help me in this regard

                      thanks
                      sanju
                      mail id:[protected]@gmail.com
                      or
                      sanju.[protected]@hcl.com
                      I have a thermo steel flask of milton make. It has started giving foul smell only after using few days.
                      No service centre is available in DELHI.
                      No information is available at Milton site regarding service centre.
                      Sir/Madam,
                      i have purchased 1ltr cc of milton jug type flask...now problem is the cap's having liver type clip with spring, which release the liquid...it's been broken...we residing at Trichy, Tamilnadu, i have tried to locate your service centre here..but failed to locate, can u please help by provide by means of SMS to my below cell number... your service centre address and contact number at TRICHY.. .to get rectified our problem...

                      Regards.
                      k.muralidharan
                      +91 [protected]
                      ashok kumar de's reply, Dec 5, 2016
                      did they take any action?
                      Hi,

                      i bought 750 ML bottle for keeping the water cold. it worked fine for sometime but now the it doest keep water cold as it used to for longer hours.

                      is there something i need to do or change something?

                      Please help.

                      Thanks
                      Rahul Baweja
                      [protected]
                      MILTON THE CHOR CO . OF INDAI BEWARE OF PRODUCT OF THIS CO, MR JONSON AREA MANAGER IS THE BOGG CHOR OF CO HIS NO IS-[protected].USKI SELLER DELLEER KI SATH SETING HAI BHOT BADA CHOR HAI CO KA MUJSE BOTLE CHANGE KARNE KI PAISE MAANG RHA THA NAHI DIYE TO REPLACE NAHI KI, CO BI BHT BADI CHOR HAI GHATYA MALL SALE KARTY HAI, CELLOO SAB SE BEST HAI.
                      Sir.
                      I am devaraj my patches Milton 14 ltr tarmace my replacement tape pls I am living in hosur
                      My son presented us with a 1.5 litre thermo steel flask in Dec 2015. The tea does not remain hot after one hour or so. Please have it checked.
                      AVM Nirmal Thusu
                      87a Jal vayu Vihar
                      Kammanahalli main road

                      Bangaluru 560043
                      Mob [protected]
                      ashok kumar de's reply, Dec 5, 2016
                      did they change ?
                      My reviews are not reflecting in customer reviews
                      Milton thermosteel carafe(2000 ml) is not retaining heat for 24 hrs though they claim it will retain heat fr 24 hrs. they dont want to exchange it with Thermosteel bottle(1800 ml) which is better than carafe.

                      QUALITY COMPLAINT - Comment #2610981 - Image #0
                      I purchased the thermosteel 300ml bottle to store milk for my 18months old.
                      The pack says keeps all hot and cold beverages hot/cold for 24 hrs.
                      I read the previous complain and reply of the similar kind (milk related)
                      If milk is an exception to the marketing USP, why doesn't it clearly specify so on the pack.
                      Or educate the retailers about it so the consumer is well avaire about it during purchase and does not feel cheated...
                      when I purchased this I had very specifically informed my requirement to him... but I think no one cares for the customer... who cares after the money is in...
                      I really feel cheated by such a reputed brand...
                      pls arrange for a refund or replace with a product that fits my requirement...
                      Madam/Sir
                      Iam a Neeraj Kumar Sahu Living In Indore (M.P.), I have bought a Milton Thermos 1000 ml capacity, in M/S Crockekery, Indore (M.P.) On Dt 11.01.18.
                      After 2 days Thermos Glass Automatically Crack.
                      I request you to look in to my complaint and kindly inform the action taken.

                      Thanks
                      Neeraj Kumar Sahu
                      88, New Durga Nagar,
                      Indore (M.P.)-452001
                      Mobile-[protected]/[protected]
                      Hi,
                      I had purchased a 1 lit Milton Thermosteel in Jan 2017.But it is not keeping tea/coffee warm for maximum of 10 minutes.can u suggest me what to do.

                      Muzamil
                      Hyderabad

                      QUALITY COMPLAINT - Comment #2992798 - Image #0
                      Hi,
                      I had purchased a 1 lit Milton Thermosteel in Jan 2017.But it is not keeping tea/coffee warm for maximum of 10 minutes.can u suggest me what to do.

                      Muzamil
                      Hyderabad
                      i purchased thermosteel one litter bottle.in snap deal last year 25 dec. when i used bottel for hot milk and milk is going to smelled n we cant used this milk for drinking.and hot milk not warm in 3-4 hour so pls replace our botel thanks and contact me on my email id* manusharma.[protected]@gmail.com
                      Sir I your product is not a good quality

                      QUALITY COMPLAINT - Comment #3606492 - Image #0
                      Helpful
                      2 other people found this review helpful
                      2 found this helpful
                      35 Comments
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit

                        Milton Thermosteel Recent Comments