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Pcsoni
from Nowrozabad, Madhya Pradesh
Jul 19, 2019
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Address: Q. NO. C-21 G M COMPLEX, SECL NOWROZABAD, 484555
Website: mobilekart.com

I have ordered vide reference no. MKS[protected] for 32000 mAH blue Sony Power bank with bluetooth headphone as offered by the company. But I was delivered power bank of "MI PLUS" make that too without warranty/guarantee card through courier ECOMEXPRESS WAYBILL NO. [protected]. The headphone is also different and defective. I have tried to contact in the mobile no. [protected] for return and refund but there is no satisfactory solution. They replied that there is no mention of brand and make of the item in the order and the supplied item is as per order.
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    Bishnu Prasad Dash
    from Brahmapur, Odisha
    Jun 21, 2019
    Resolved
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    Resolved

    Address: Rashmi Enterprises, 751010
    Website: Mobilekarts.com

    Am purchase a level u Bluetooth headset.
    It's came through delhivery courier.
    When I opened the parcel. Am found this one a different colour & not working condition. Order number is[protected].
    It's oder as cash on delivery. Am also paid INR 1099/- for this..
    When I trying to contact with mobilekarts.com there is no option to reach them.

    I want to return this order & refund my fund.
    Please help on this.
    Jun 21, 2019
    Complaint marked as Resolved 
    Today am received this product & post received am trying a phone number which was mentioned in the invoice.mob no- 9999827656 But call is not Connected . Am sending an email also in this email address [email protected] . But there is no response. Please help on this
    Jun 21, 2019
    Updated by Bishnu Prasad Dash
    How to contact with mobilekarts company people.
    Let me know.
    We need contact details for returning this product.
    Jun 21, 2019
    Updated by Bishnu Prasad Dash
    Am also sent an email for returning this product on below email ID which was mentioned in their website.
    info.[protected]@gmail.com.
    But there is no response from them.
    Jun 24, 2019
    Updated by Bishnu Prasad Dash
    Still not getting any help from your end.
    Please help on this.
    Jun 24, 2019
    Updated by Bishnu Prasad Dash
    Please note the Courier partner number
    They are also not responding my calls.
    PFB the Mob number.
    [protected]
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      S
      Somu Chakraborty
      from Bhubaneshwar, Odisha
      Jan 18, 2018
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      I have purchased a combo of 64 gb and 128 gb memory card for rs 799 from mobilekart.com vide order no.17774. But both of the memory cards are defective. Loading memories on these cards getting automatically deleted. I have mailed a complaint to [protected]@mobilekart but no such address found by gmail.com. I have been cheated by mobilekart.com. Is there any way to get the refund?
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        M
        Mohak Arsud
        from Pune, Maharashtra
        Dec 1, 2017
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        Website: Mobilekart.co

        Respected sir/ma'am,

        I have a trust on consumer complaints forum that can resolve my issue that i am facing since last few days.

        I purchased a combo of micro sd cards of 128gb and 64gb
        On dated 17/11/2017 with order no 9145 of rs 799 that shown on this link "https://mobilekart.co/collections/combos/products/pack-of-64gb-128-gb-micro-sd-...

        But when i was received this package from courier boy on dated[protected] then this package contains one 128gb memory card and one pen drive of 64gb instead of memory card of 64gb. And the packing was so cheap that clearly shows the products are fake.

        Here i received package from"nufashionkart.com"but my ordered was placed on"mobilecart.co". I didn't understand the role of"nufashionkart.com"here in my order.

        When i am trying to test those products with my pc then only for 4gb of data i need to wait for 2-3 hrs with transfer speed of 200-300kbps. And most surprisingly thing is that both product are corrupted.

        This is worst transfer speed of data between any devices but website shows the transfer speed of 100mbps. That means the product are not genuine and does not meet the feature specified on website and this type of selling of products make people fool and company have intention to make a money with this type of fraud scam.

        I write a return request mail on each day after receiving this package to website support mail"[protected]@mobilekart.co" but they cant reply me.
        I wrote 5-6 mail till now but no any reply from them.

        So what could i do now.
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