Mongoosekarts.com Complaints & Reviews

On 14th june 2023, I made an online purchase of ss-9801, a white anarkali with dupatta. . Which costs Rs 2749/-. However, I am deeply disappointed to inform that the product I received does not meet the promised standards and specifications as described on this website and After-Sales service is not as expected, what the company conveyed was straight opposite to what they said after the product was been received and not only that, only pre-payment...

I ordered a dress drom mongoose kart which is in instagram...till the payment the person was responding quickly and after the payment he didnt respond properly and i was keep on asking for the tracking info and atlast he sent me...once i received the product it was totally different and not the one which i ordered...i was trying to call them and also messaging them...they didnt even respond..i shared a picture of the dress and asked wats...

I raeesah sheikh had ordered a gown from your mongoose kart collection by my mobile no. [protected], i had paid amt rs 2450/- in your hdfc bank account no [protected] of account on 19th march 2019 l have not yet received my parcel. Kindly look into my matter and send my parcel at the earliest as i have to dress it for my sisters wedding which is on 27th of april. My residential address is house no 24, salima mansion, batulem, panaji, goa...

For a very first time we have used Mongoose cart, as the product they have showcased looked bit different, from other site, with reasonable price. But its a complete trap and waist of your time and money.

From instagram we got some pics and then we have PM to get the price details with return policy. They have given a Surat number to contact on whatsapp ([protected]). On whatsapp, they promised us with a well defined return...

I ordered a lehnga from this website, before ordering the product i chat with website executive on whatapp as they given the number on website for chat if any query we have.
I chat they said to me if order doesn't meet your expectation you can return the order so be assured and order the product.
When i received the product it was totally different that showing in the website, even color also totally different and then i asked...

Last week i have ordered 2 semi stitched dresses from this site i. E mongoosekart.com. This site was referred by one of my friend. And the service for processing order was very good and helpful. But when i have received the order and it was not at all like the same as the picture was put on the site as well as on instagram. When i asked him what is the procedure for return because the product was not up to the mark he blocked me from whatsapp...