Moongoddess Couture Complaints & Reviews

#805029 order number, i have order on june 30, 2025, amount of ₹ 1, 782.90rs, 2 order still there is no update, after seeing so many compliant we need to close this web site at any cost, they are making fraud of taking order, no reply and no customer service available, over call also not making any reply.. please look at this and clear the isse...

Product not delivered, no response when asked

Order #662748] (October 10, 2024)

Product Quantity Price
MGEXA2098
Pattern:
MG01
Size:
M
Color:
white
1 ₹ 799.00
Subtotal: ₹ 799.00
Shipping: ₹ 100.00 via Flat Rate
5% IGST: ₹ 44.95
Payment method: Credit Card/Debit Card/NetBanking
Total: ₹ 943.95...

I ordered a dress on November 22 nd 2024 on moon goddess couture with an amount of nearly 1500 but I didn’t received any product till date every time I email them they are saying a constant reply of 57-90 working days but it’s already completed 160 days but no response...

I had placed an order with Moongoddess Couture on 15th September 2023 with order ID 398620 amounting RS 1029 inc courier charges
Their website mentioned of maximum 57-90 working days from the date of order . I am yet to receive the order till date . Every time we mail only get a standard reply that it is under process but no update about dispatch .