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Moonstitch Complaints & Reviews

T
tjthaker
from Ahmedabad, Gujarat
Jan 27, 2024
Mar 3, 2024
This thread was updated on Mar 3, 2024
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Everday pants - not your every day pants

Address: Block-G/68, Bali nagar, New Delhi-110015, Ahmedabad, Gujarat
Website: moonstitch.in

Disappointed is the word.

https://moonstitch.in/products/pack-of-2-men-trousers?variant=[protected]

Ordered the above. Jogger pants are better.

Asked for refund and did not get any sort of communication back. No phone number on the website (will keep this in mind in the future when shopping online)

ORDER #MS_2110121PA

I will add quality of the pants in couple of...
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Cliftonpp
from Mumbai, Maharashtra
May 8, 2023
May 8, 2023
This thread was updated on May 8, 2023
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Resolved

Website: moonstitch.in

I am writing to complain regarding their unethical misselling tactics online. I purchased a combination on two trousers based on their ad on meta. The product they deliver are of such inferior quality against a very exorbitant price tag. I had purchase their product on a 'payment on delivery' basis. The delivery guy didn't allow me to open the product unless I made the payment first. When i opened the product i was so disappointed that i immediately asked for a refund. They don't even have a return or exchange policy. They are now asking me to ship their product to them for a credit note. Iv attached pictures of what they delivered vs what they advertised. Can they get any more 'con' than this?
+4 photos
May 25, 2023
Complaint marked as Resolved 
Moonstitch has finally refunded my money on 25th May and have scheduled the return pick up of the product.
May 08, 2023
Updated by Cliftonpp
I purchased a set of two trousers based on their ad on Meta. The payment was to be made upon delivery. The delivery guy didn't allow me to open the product unless I made the payment first, to which i complied. After opening the package i was so disappointed with the quality and color of the product that i immediately asked for a refund. They refused to refund my money and said that they would give me a credit note provided i ship their product back to them. Can they get any more 'con' than this. Please see the pics of the product delivered vs what was displayed in the ad
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    Harsh Gajera
    Apr 21, 2023
    Mar 3, 2024
    This thread was updated on Mar 3, 2024
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    Moonstich Pants poor Quality cheating Products

    Address: Online
    Website: moonstitch.in

    Moonstich are portraying different product on website for buying and then send utter Rubbish Quality different poor quality Pants with totally Different Fabric which can easily be noticed with Website pictures. It is Rather Fraud website as their condition is such that people are getting cheated. There is no contact number for the Web. Please kindly put an end to this Business so other people are not cheated....
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    Dilip Senta
    Apr 26, 2022
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    Address: Dilhi
    Website: Moonstotch.in

    Products is bed I don't like this product solve my problem
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      Probir Paul
      Sep 14, 2021
      Apr 21, 2023
      This thread was updated on Apr 21, 2023
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      Complain about online garments bought

      Website: moonstitch.in

      I had order 2 pants set. The quality of the product is poor, absolutely not matching with the product photos shown in website. You can verify the stitch line. Packaging is also different than shown.
      I have requested for return but they are saying return is not possible as I have seen the product and then ordered.
      Still behind them to return.
      +[protected]...
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