My11Circle
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My11Circle Complaints & Reviews

S
Sachin Pk
May 12, 2021
May 25, 2021
This thread was updated on May 25, 2021
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Its over 15 amount didn't transferred

I have given request on withdraw before 15 days till now amount didn't got in my account i have mail to my11circle many time but there was no use any one not take any response about my mail i think this is the fraud company...
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I have given withdraw request on 28 april Its over 11 days till my amount not got in my account its showing request under processing...
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N
Nonynaveen
May 7, 2021
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Unable to join cash contest or transaction

Address:Play Games24x7 Pvt. Ltd., P.O.Box 17640, Malad (W), Mumbai 400064.
Website:My11circle.com

Dear sir
When I go for joining the contest at my11circle
I get problem to join
And show this

We are sorry, but for the moment you can not play cash games or do transactions on this account. This is a port of our standard procedure to protect your account. For more information, please contact fair play team at [protected]@my11circle.com.

Pls solve this problem as soon as possible.
Thanksbr...
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A
ashikantony
May 6, 2021
Jun 10, 2022
This thread was updated on Jun 10, 2022
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KYC Blocked

I'm unable to place withdraw request because it says the KYC documents belong to another user. Actually, I think it's my because of my account in Rummy Circle. I don't play Rummy Circle anymore because of the ban on rummy games by Kerala Government. However, I still have access to that Rummy Circle Account.

I need this problem resolved quickly. I'm blocked and unable to update KYC. As a result, I'm not able to withdraw money.br...
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O
Omkar Pachore
May 1, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Unable to do KYC verification

Everytime I want to do KYC verification the app shows your documents are registered with another user although it is my first account. It directly shows KYC verification blocked. How do I do the KYC verification...
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S
Sonawane Prathamesh
Apr 30, 2021
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Login issue

I registered my mobile number in my11circle app but after some time I account automatically got logout and when I try to log in to my account it's shows error invalid email id and code challenge missing...
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C
Chirag17289
Apr 30, 2021
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My account blocked and forfeit my money

Address:Play Games24x7 Pvt. Ltd., P.O.Box 17640, Malad (W), Mumbai 400064
Website:my11circle.com

1. They shows KYC is failed but no way to reverified my id and also shows wrong date of birth on their record and shows that I am underage.

2. In withdrawal option - button of withdrawn has only shown but it's not able to withdrawn my money.

3. I wrote lots of time on their customers support email id but on the time of actual complaint, mail bounced back.

Please block this game till they can't...
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C
CM KT
Apr 29, 2021
May 2, 2021
This thread was updated on May 2, 2021
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Kyc

My11circle has wrongly rejected my kyc and Now i cant withdraw my money. Firstly they deposited money then asked for kyc and then rejected the money. So our money is capped by them I think this is a scam. Now their support are now responding to our mails. They are not resolving our queries....
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M
Mahil Lokendra
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My account is locked

Website:My 11 circle app

My account get locked . I'm unable to join a cash contest . Please could you help me to resolve these issue at early as possible to start using my account

I have a balance of almost Rs.125 in my account . Either activate my account to transfer back to my bank account....
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J
jacknjones1110A
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Spam Messages

My11Circle keeps sending me spam messages regarding their IPL offers. I've never downloaded the app, never used their service.

So why am I still getting those messages? How did they even get my number?...
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D
Deb01122311
Jun 26, 2022
This thread was updated on Jun 26, 2022
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Account reopen

I playing cash game since one year but suddenly today my account has closed so please reopen my account. I dont no what is the reason of closing account and how to 're open the account. Please 're open my account today. Otherwise i will go to court and i put criminal case on your company. My user name is debesh6421. My email id is [protected]@gmail.com...
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Address:tehre ghrhwal uttarakhand
Website:block my accunt plz open my accunt my 11 circle

My account is blok plzz opn my accunt my 11 circle App...
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P
prashantnann
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My account

Address:My 11 circle
Website:Www.my 11 circle. Com

My account is closed please my account open...
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Address:Play Games24x7 Pvt. Ltd., P.O.Box 17640, Malad (W), Mumbai 400064.
Website:www.my11circle.com

They are not allowing me to withdraw my money they have locked my account I have contacted them many times throughout their customer care email but they didn't replied My email address is [protected]@gmail.com which is registered in My11Circle account...
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I have some unutilized balance-Rs 907. My11Circle is not allowing me to play because of Govt. Regulations. Inspite of several emails, they are not returning my money and auto generated email comes, that has of no use. The default method of withdrawl shows a lesser amount- 575.34, that too is not withdrawable because of branch lies in Restricted state. Help me getting my money....
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Website:my11circle.com

If you guys are allwoing us to play after changing address, then why you guys will not add points which i played before address change to my IPL leader board. this not not fair. for your convenience you are allowing and for my leader board you are not showing. this is not fair my11circle team....
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G
Gourav gaming yt
Jul 22, 2022
This thread was updated on Jul 22, 2022
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Account error

Address:My11cycle.com
Website:[email protected]

My Account gets locked. I am unable to join a cash contest. Please could you help me to resolve these issue at early as possible to start using my account. Below are the details for your reference:

For What reason have you blocked my account. Let me know the reason?

My Registered Email ID – [protected]@gmail.com
My Contact No. – [protected]
User Name - gaura4216479

I have a balance...
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U
Uttamlakhani
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Account closed

I haven't transact any of amount and nor I had add any account number how you suddenly closed my account ...
Mail-id is [protected]@ gmail.com please do something there are my pending games is league...
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D
Dhanaprakash Ganesan
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bonus amount ripoff

Initially during the launch of this mobile application (Mycircle11) i created an account via facebook login, which took the details (Email - 1 and mobile number) about me including the mobile number. So acc 1 was created long back with email - 1 and my only mobile number.

Now, i was not aware of that old account (Acc1) and created an account (Acc2) using another email - 2, for which it didnt prompt for any mobile number which...
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R
Rakesh981656
from Ambala, Haryana
Oct 19, 2021
This thread was updated on Oct 19, 2021
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suspended my account

Address:Creative Stylo pack Pvt ltd, Solan, Himachal Pradesh, 173205
Website:My11circle

My Account gets locked. I am unable to join a cash contest. Please could you help me to resolve these issue at early as possible to start using my account. Below are the details for your reference:

For What reason have you blocked my account. Let me know the reason?

My Registered Email ID – [protected]@gmail.com
My Contact No. – [protected]
User Name - rakesh131219

I have a...
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