National Pension System Trust
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National Pension System Trust Complaints & Reviews

A
amansingh14
from New Delhi, Delhi
Jun 5, 2024
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Amount deducted through UPI failed transaction

This is regarding a UPI (Google Pay) transaction made on 29.05.2024 towards the charges incurred for opening of NPS account for Rs. 1806.80. The payment has been deducted from my account (SBI) and I still haven't received the deducted amount back....
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Website: enps.nsdl.com/eNPS/NationalPensionSystem.html

Hello
I am getting an error while registering for NPS account. Following is the error message.

Error message: The response from the Payment Gateway for the payment attempt against this acknowledgement number is awaited. We request you to wait for the re-try of payment process for registration in NPS #...
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T
Trevor_P
Jul 25, 2022
Aug 1, 2022
This thread was updated on Aug 1, 2022
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NPS registration

Website: enps.nsdl.com/eNPS/NationalPensionSystem.html

Hi I am trying to register for E-NPS via the NSDL website. I had completed all the registration formalities and the payment page the site got stuck. I am trying to get this completed since the 22/7/2022 but the payment page doesnt get loaded and then times out. please help me in getting this updated...
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T
Tijovanth R
Apr 4, 2022
Apr 8, 2022
This thread was updated on Apr 8, 2022
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NPS Contribution Failed

On Friday 1st April 2022, i tried to make a contribution of Rs 1000 into my NPS account through Razorpay gateway. The amount got deducted from my HDFC bank account, but the Razorpay showed an transaction failed and the amount was not added to the NPS account. So, now the amount is debited from my bank account but not credited to NPS account. Please see attached screenshot. Kindly help process the refund of Rs 1000 at the earliest....
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D
dhruv1996
Feb 24, 2022
Mar 10, 2022
This thread was updated on Mar 10, 2022
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Not able to login

My acknowledgement id[protected]. I tried to complete my final payment got an error. Now, I am not able to open it again please re-configure my account again....
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Website: enps.nsdl.com/eNPS/NationalPensionSystem.html

I am getting the following error for the past two hours. Can you please help resolve this so that I could complete the payment?...
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V
Vickeewaran
from Dharmapuri, Tamil Nadu
Dec 14, 2021
Dec 22, 2021
This thread was updated on Dec 22, 2021
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Unable to use the PRAN generated for NPS account

Hi Sir/Mam, I have created a NPS account thru online mode via https://enps.nsdl.com/. I generated the PRAN number but am unable to use the same for further login. Please respond with the next steps....
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B
Bejoy Mampra
from Bharuch, Gujarat
Dec 2, 2021
Dec 6, 2021
This thread was updated on Dec 6, 2021
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PRAN no. not found in database

Website: enps.nsdl.com

I have been using and depositing amounts in the eNPS scheme for last two years. i have older reciepts / statements as well.
now while i m trying to login, it says "PRAN not found in Database".

i am not able to register complaints as well without the PRAN acceptance....
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M
Madhuri Dehankar
Aug 27, 2021
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Nps payment gateway issue

I was in the process of registering for nps account. I updated my details and uploaded the required documents. Then i tried to make payment but got stuck at payment gateway. Now i am trying to login using my acknowledgement id and date, but i am getting following error from last 2 days.

"registration against this acknowledgement id is pending for confirmation from payment gateway. Please try again after sometime."
br...
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R
Rahul Shettigar
from Powai, Maharashtra
Jan 13, 2021
Resolved
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Pran Not Found in Database

I Have Opened a account in NPS, and contribute 50K, but while Login throught my PRAN it say PRAN NOT FOUND IN DATABASE.

Please look into it as soon as possible...
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A
Anita Mundhe
from Hyderabad, Telangana
Dec 31, 2020
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Unable to complete Online Subscriber Registration

Address: Hyderabad
Website: enps.nsdl.com/eNPS/NationalPensionSystem.html

Hi I am unable to complete online subscriber registration at eNPS since 30/12/20. Getting below error

Registration against this Acknowledgement Id is pending for confirmation from payment Gateway. Please try again after sometime.

Ack Date:30/12/20
Ack ID :11301238...
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S
shouvik2401
Mar 24, 2020
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payment failure

Address: 1097, 1ST FLOOR, SHAKTI KHAND-4, INDIRAPURAM, Ghaziabad, Uttar Pradesh, 201014
Website: enps.nsdl.com/eNPS/getSubDetails.html?ID=-1964019432&getName=Online%20Subscriber%20Registration

Payment gateway failure. While trying to do the payment following error msg is coming for last 2 days "registration against this acknowledgement id is pending for confirmation from payment gateway. Please try again after sometime."

This error message is coming while trying to relogin and attempt to do the payment. I am not even able to see my form also.

Please help so that the payment can be done....
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A
Asha2787
Feb 16, 2020
Resolved
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unable to make payment for enps, therefore can't generate pran

Website: enps.nsdl.com/eNPS/getSubDetails.html?ID=2139060378&getName=Online%20Subscriber%20Registration

My acknowledgement number is 11080129 and the acknowledgement date is 15/02/2020.
When i try to complete pending registration, i get the message "registration against this acknowledgement id is pending for confirmation from payment gateway. Please try again after some time."
I am getting this message for the last 10 hours.
Please look through the issue as soon as possible....
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R
rekha tanwar
from Delhi, Delhi
Mar 23, 2018
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regarding pran no against my acknowledgement no 11508526

Address: 342005

My acknowledgement number is 11508526 and the acknowledgement date is 23/03/2018. My dob 17/11/1982, my name is rajesh, when i try to complete pending registration, i get the message "registration against this acknowledgement id is pending for confirmation from payment gateway. Please try again after sometime." i am getting this message for the last 10 hours...
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S
Shreekant Rathore Marwari
from Dehra Dun, Uttarakhand
Jun 22, 2017
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Pran not found in database 500086481791

Address: 249408
Website: cra-nsdl.com/CRA

Name : shreekant rathore
Pran[protected]
Dob[protected]
Phone [protected]
Email [protected]@live.in
Date of joining 29.12.2016
Bank idbi bank
Contribution online auto debit

Problem
Showing pran not found in database
When i tried o login to my account.

I am unable to view my transaction statement.

Kindly resolve my issue
br...
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