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NMMT Bus Complaints & Reviews

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Dhiraj Bhagat
Feb 23, 2021
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Address: Taloja Phase 1

I came at Narayan Residency Taloja Phase 1 on time 9:15 am.
But nmmt bus number 55 arrived at 10.05 am
Heard that now more number of buses are running..
Why buses are arriving late...
Please do the needful
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    Shiv200381
    Feb 19, 2021
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    My name is Shivkumar Singh. Dated 19.02.2021 accident happened with me at Saigaon bus stop Dombivali east at 9.45am. Bus number is MH 43.H.5041 from Dombivali to Uran. Actually, I am near by Saigaon bus stop approximate distance from Bus stop is only 10-15 steps. I shows hand to stop bus and he slow the bus but as i was climbing the bus, Driver increase speed suddenly and i fall down and got injured on my Head and Shoulder. There were people who shout then he stopped bus else big accident could be happened with me and also dangers for my life. I Climbed on bus and ask conductor and Driver why you are increased bus speed then he talked with me in rude behavior and i told him, i will complain against you then he told me Kar do. it means they don't afraid from Sysem. I want some action against with them so such things not happened with other people and they should have fear of System. Please reply here with your action.
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      Shubhammisal
      Feb 15, 2021
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      Belapur to Kalyan bus does not arrive on time 1 bus arrives every hour There are queues of 200 meters at the place Depot officials do not give information
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        A
        ArunMhaske
        from Bengaluru, Karnataka
        Feb 15, 2021
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        Respected
        Sir / Team

        My Name Arun Mhaske
        I Am Travelling Daily From Gaon Devi Stop To Kamothe On 8:20am
        With The ( Bus No 50) Panvel To Koparkhairane If I Miss The Bus Then Its To Late For Me
        The Buses Timing Is More Then 40 Min Diffrence
        And Buses Are Full With Passengers
        Pls Make The Buses Timing 15 To 20 Min Diffrence
        For Morning Time ...
        So There Will Be No Passenger Hanging On The Door
        I Am Always 10 To 15 Min Late For My Work
        Pls Do Needful For Us .

        Thanks And Regards
        Arun R Mhaske
        Area Manager ( D-Vois Communication Pvt Ltd )
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          A
          ArunMhaske
          from Bengaluru, Karnataka
          Feb 10, 2021
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          Respected
          Sir / Team

          My Name Arun Mhaske
          I Am Travelling Daily From Gaon Devi Stop To Kamothe On 8:20am
          With The ( Bus No 50) Panvel To Koparkhairane If I Miss The Bus Then Its To Late For Me
          The Buses Timing Is More Then 40 Min Diffrence
          And Buses Are Full With Passengers
          Pls Make The Buses Timing 15 To 20 Min Diffrence
          For Morning Time ...
          So There Will Be No Passenger Hanging On The Door
          I Am Always 10 To 15 Min Late For My Work
          Pls Do Needful For Us .

          Thanks And Regards
          Arun R Mhaske
          Area Manager ( D-Vois Communication Pvt Ltd )
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            P
            Prakashfsi
            from Delhi, Delhi
            Jan 10, 2021
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            AC was on functioning on AC bus on route 22 in bus no. MH 43 BP 5108 from Swamy Vivekanand Nagar to Diwalegoan on[protected].Time:08.29
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              S
              sendtoraja
              from Delhi, Delhi
              Jan 7, 2021
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              Address: NMMT Bus depot Near Vashi Terminal, Shivaji Chowk, Vashi Sector 9, Navi Mumbai – 400703.
              Website: www.nmmc.gov.in

              Dear Sir,

              I am a regular commuter of your bus service and am grateful that you have stated this route (Bharat Gears to Mulund Check naka) during this Covid times where the present government has not started the trains yet.

              Even if the trains start, I will be commuting through your bus service, however this is my humble request, please install the Display Signs of No smoking, chewing Tobacco Paan Gutka, and No Spitting sign in your bus.

              Also request the conductors to introspect and ask the commuters chewing Tobacco Paan Gutka to stop doing so, and empower them to impose fine on such commuters.

              Also if possible announce these statutory warnings in the Public address system at frequent intervals in the bus.

              I request you to kindly look into this matter and do the needful.

              Thanking You,

              Thanks & Regards,
              Prince
              Tel: 21662550
              Email: sendtoraja.[protected]@rediffmail.com
              Jan 07, 2021
              Updated by sendtoraja
              Date: 7th January 2021

              To
              The Manager,
              NMMT Bus depot
              Near Vashi Terminal, Shivaji Chowk,
              Vashi Sector 9, Navi Mumbai – 400703.

              Sub: Inconvenience caused due to Spitting of Chewed Tobacco Paan Goa Gutka.

              Dear Sir,

              I am a regular commuter of your bus service and am grateful that you have started this route (Bharat Gears to Mulund Check naka) during this Covid times where the present government has not started the trains yet.

              Even if the trains start, I will be commuting through your bus service, however this is my humble request, please install the Display Signs of No smoking, chewing Tobacco Paan Gutka, and No Spitting sign in your bus.

              Also request the conductors to introspect and ask the commuters chewing Tobacco Paan Gutka to stop doing so, and empower them to impose fine on such commuters.

              Also if possible announce these statutory warnings in the Public address system at frequent intervals in the bus.

              I request you to kindly look into this matter and do the needful.

              Thanking You,

              Thanks & Regards,
              Raja
              Jan 07, 2021
              Updated by sendtoraja
              Dear Sir,

              I am a regular commuter of your bus service and am grateful that you have started this route (Bharat Gears to Mulund Check naka) during this Covid times where the present government has not started the trains yet.

              Even if the trains start, I will be commuting through your bus service, however this is my humble request, please install the Display Signs of No smoking, chewing Tobacco Paan Gutka, and No Spitting sign in your bus.

              Also request the conductors to introspect and ask the commuters chewing Tobacco Paan Gutka to stop doing so, and empower them to impose fine on such commuters.

              Also if possible announce these statutory warnings in the Public address system at frequent intervals in the bus.

              I request you to kindly look into this matter and do the needful.

              Thanking You,

              Thanks & Regards,
              Raja
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                jitu358
                Oct 15, 2020
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                Address: NMMT BUS

                This incindent happed on 09/10/2020 at NMMT bus
                I was stuck in Thane cidco. And i was asking about Phone Pay Tickit which are provided by NMMT But he was behaving very very rudely, improper, disrespectfull, manner. He Abuse Me.
                I just simply asked for phone pay tickit them to He used very bad word on this conversation.
                Dear goverment as iam citizen of india. I must have right of independence.
                Please look into this.
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                  A
                  Ashwin Ojha
                  Oct 13, 2020
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                  Sitting at Koparkhairane bus depot for 50 no bus fro past 1 hour but no bus for panvel, nmmt people are telling to go home if can't wait, very irresponsible people work in nmmt
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                    Sunita Lohokare
                    Oct 6, 2020
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                    We are daily travellers from Airoli to turbhe station and many other passengers to travel further. Everyday we are standing in queue from 9.05 till 9.40 sometimes Bt no bus available when complained to airoli depo office they are laughing n saying no bus available. Is this d way to talk if some ladies are complaining. Please provide buses during this above said peak time. Due to this we working ladies have to answer our superior authorities. We are lodging written complaint from all the passengers who are suffering duly signed.
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                      Juveria Nehlat
                      Sep 19, 2020
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                      Address: Shagun reality chowk ulwe

                      Due to pandemic we all are facing issues with traveling but the nmmt bus could actually solve problems of lots of people right now by sending more buses time to time, there would be no crowding if buses are available after each 20 min. But no the buses timings are too narrow plus the bus won't stop even with less crowd. Me waiting half an hour before the bus arrival time still don't get on board. This is too annoying. There is a solution here and i hope they look into it. Y'all can do better.
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                        gokheajay
                        Sep 4, 2020
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                        If buses are empty still conductor not stop the bus in nmmt bus stoppage
                        Route kalyan to belapur via khoni fhata.
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                          Prashant Kasbe
                          Aug 13, 2020
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                          Address: Seawoods

                          It is very difficult for the persons in Navi Mumbai as the persons are not allowed to travel by train due to this situation governement should increase the buses in Navi Mumbai and also should mention deprture and arrival timing of buses on any application or official website, so that no person will stuck at any place, and also should allow more standing persons in the buses.
                          Since no trains available due to lockdown and decrease in frequency for 31 Khoparkhrne...its quite hectic for daily travelers/jobseekers are facing problems.. and there is no social distancing is due to low frequency... kindly solve the issue as soon as possible..
                          MH 43 H 5079,
                          Conductor allows to seat two people on one seat, which is not allowed in pandemic
                          Kindly take action


                          Date - 2 September 2020
                          Time - 4:15
                          From belapur to kalyan
                          From BELAPUR to KALYAN

                          NMMT staff not releasing bus time to time,
                          They release bus when they see too much crowd for kalyan.
                          And then they allowed two passengers on one seat & allowing more than 5 standing person .
                          They allowed more than 15 standing persons.
                          Kindly take action against these or NMMT will face problems when we reach or complaint to MAHARASHTRA STATE GOVERNMENT.
                          From BELAPUR to KALYAN

                          Mostly 61. Number buses conductor and driver allows two people on one seat, & also more than 15 standing person
                          Time - all buses after 2:30 pm.
                          Date - Everyday except public holiday.
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                            K
                            Kolgaonkar
                            Feb 25, 2020
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                            Dear sir, i highly appreciate the nmmt app.
                            My son almost daily travels from seepz gaon to kharghar to attend college. But many times driver skips this stop though there are limited stops. He have to wait for 35-40 minutes for next bus. This makes the app useless. Strict action should be taken on such drivers & conductors.
                            Eg today at approx 12 40 pm.
                            Regards
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                              S
                              Shivendra P
                              Feb 20, 2020
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                              Address: Mumbai City, Maharashtra

                              Hi sir,

                              I am a daily traveller of bus no. 30 from roadpali to belapur at 6:45am. The bus driver don't stop the bus at "cbd highway - towards belapur" stop. On raising the question regarding this, the bus driver and conductor arrogantly saying that there is no stop on cbd highway. On showing the stop on nmmt app, they told that, i[censored] want to complain u can complaint and we are doing a favour to passenger by stopping the bus on that stop sometime.

                              Mh-43-h-5310 20/02/20 7:00 am
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                                beherenow
                                Feb 3, 2020
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                                Hi sir/madam,

                                Today morning we were traveling by nmmt transport service bus no. 144 travelling from andheri to airoli, but the bus was break down near shipz sez (Refer snap attached) at 9.05am due to some steering pipe was brocken.

                                Conductor and drive told us within 15 minutes next bus will come we will send by that bus to all of you but the next bus came at 10.20 am during this periods we had called control room threes and asked them about bus.

                                Next bus no. 5470 (Name plate last four digit numbers) only after more then 1 hours at 10.20 am, you are telling 15 to 20 minutes nmmt bus frequency having but it took more then one hours and that our one hours wasted on the road and we got late to reached our office. I think we asked who is sitting at andheri they said some mr. Thaku was posted at andheri station at that time. We are not getting what is going on because no. Of double decker and mmrda’s ac buses of best were coming very well during that periods but why your nmmt bus only was stoked in traffic we were not understand that on the same road from andheri station to this rout???
                                Kindly do the need full steps and take appropriate action to avoid such things.
                                Kindly acknowledge us by return mail.

                                Thanks & regards,
                                Amit
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                                  Yasin Luhar
                                  from Mumbai, Maharashtra
                                  Jan 21, 2020
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                                  Address: Mumbai City, Maharashtra, 400612

                                  Hi there,
                                  My name is m yasin i am working in mbp mahape as business development.

                                  I am a daily traveller from shilpata to mbp where i prefer to use public transport which is 42 number bus & 62 number bus. Usually every bus should arrive within a 15mins of buffer but every buses coming shilphata is almost 1 hour late without any traffic and because of waiting 45mins everyday i have to take auto rickshaw and other modes of travel which i absolutely dislike due to security reasons.
                                  Could you please sort the issue as soon as possible

                                  Regards
                                  M yasin
                                  [protected]
                                  Jan 21, 2020
                                  Updated by Yasin Luhar
                                  Hi There,
                                  My name is M Yasin i am working in MBP Mahape as Business Development.

                                  I am a daily traveller from Shilpata to MBP where I prefer to use public transport which is 42 number Bus & 62 number Bus.usually every bus should arrive within a 15mins of buffer but every buses coming shilphata is almost 1 hour late without any traffic and because of waiting 45mins everyday I have to take auto rickshaw and other modes of travel which I absolutely dislike due to security reasons.
                                  Could you please sort the issue as soon as possible

                                  Regards
                                  M Yasin
                                  [protected]
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                                    Sunita Rathod
                                    from Mumbai, Maharashtra
                                    Dec 26, 2019
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                                    Address: Mumbai City, Maharashtra, 400703

                                    105ac bus is having high fare than that of ac bus... Since on this route the electric bus which runs charges the ac bus fare.
                                    There are few ac bus which run from ghansoli to vashi railway station but this bus fare is same as non ac bus.
                                    Why this discrimination???
                                    Why we have to pay extra... Reduce the fare of this bus or start volvo bus on this route...
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                                      Manjusha Rasal
                                      from Mumbai, Maharashtra
                                      Oct 19, 2019
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                                      Ac bus no.108 from seawoods west nri sector 46/48 (Timing 8.20 am) to world trade centre was halted at vashi sector 1 stop near hotel navratna for almost 10 to 15 minutes. this was done by bus driver and conductor on the demand of one commuter. seawoods people have no option but to catch this bus on saturday while vashi people have many options. still bus was halted for 10 to 15 minutes at one stop in vashi as if it was private bus. the badge number of conductor on duty that day is 39235. please look into the matter and revert back on my mail id [protected]@rediffmail.com
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                                        Avanzr
                                        from Bengaluru, Karnataka
                                        Sep 9, 2019
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                                        Address: sai Paradise, Mumbai City, Maharashtra, 400706

                                        I am daily travelling from sabri hotel to bhagat shala by 20 no. Bus route, but daily i have to wait for long periods for catching the bus, as yesterday i am waiting from 8:50 pm for sabri hotel at bhagat shala but i got bus at 10:10 pm, which is very big gap and not acceptable, please do any permanent solution to this problem.

                                        People here wait for almost 1 hr daily for the bus. The frequency of this bus is very low. This is the only bus available for traveling from ghansoli to nerul west. Waiting for 1 or 2 hr daily isn't easy for working people.
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                                          jatin bhoir
                                          from Mumbai, Maharashtra
                                          Sep 4, 2019
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                                          This incindent happed on 4 th september at 9.15 pm at juingar station.
                                          I was stuck in juingar station. And i was asking about nmmt timing which are going to jnpt. So that i thought to ask timming to nmmt cabin holder man. But he was behaving very very rudely, improper, disrespectfull, manner.
                                          I just simply informed them to please can i come know timing of nmmt which are moving towards jnpt. He used very bad word on this conversation.
                                          Dear goverment as iam citizen of india. I must have right of independence.
                                          Please look into this.
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                                            Sumitsinghc2664
                                            Jul 28, 2019
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                                            Address: Airoli maharashta, 400708

                                            Nmmt bus no. 131ac from airoli to borivali station. There was no online payment mode and card payment. How can the person pay such a huge amount of ticket of 120 rs in cash. Pos machine should there in every ac bus for card payment otherwise passengers unable to pay amount of ticket. Even i have seen one incident where conductor made girl get off from bus at night 10 pm due non availability of online and card payment mode. This issue related to girl safety as well.
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                                              Shreyabobade
                                              from Mumbai, Maharashtra
                                              Jun 11, 2019
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                                              Address: Airoli, Mumbai City, Maharashtra, 400708

                                              This is really frustrating that the NMMT busses are not even serviced properly. The bus that I took from Airoli sector 5 (144) first of all came 20 minutes late despite of it starting from the airoli depo, then it broke down after reaching two stops. Further we were shifted to another bus 144, it was over crowded, it reached Gandhi nagar and this bus too broke down. What kind of facility is this provided?? Are we not supposed to reach on time to work? Or should we keep spending money just by switching buses because of such reasons.
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                                                Eaknath
                                                from Mumbai, Maharashtra
                                                Mar 11, 2019
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                                                Address: Mumbai City, Maharashtra

                                                I mr. Eaknath jadhav (Senior citizens) do hereby complaint you that the above bus driver is using shortcut & use sion bridge to bridge road & not even halt bus at dadar bus stop. There are 6 to 7 (Ladies & senior citizens) passengers who were forced to halt at hindamata bus stop... Don't use these type of shortcut which is painful for myself & other senior citizens & ladies.. Its request you to please take proper action against this bus driver & conductor... Bus no mh-43-h — 5380.
                                                If you want any further details from me.. Please call me [protected]
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                                                  amol zemse
                                                  from Mumbai, Maharashtra
                                                  Mar 11, 2019
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                                                  Address: vashi, Mumbai City, Maharashtra, 400703

                                                  Nmmt ac bus 125 i have not come across a single bus to have mobile charging points operational.
                                                  Does nmmt deduce ticket cost when they reduce services, no....

                                                  How much do u think people r stupid and, im concerned if anyone is gona take action on this. I hope this cissue shudnt b let unspoken... Plz forward to concern officer.
                                                  Regards
                                                  +1 videos
                                                  Today 19/07/2019, I was traveling in NMMT BUS NO 112, Registration number MH43 BG-9556, From Maharanapratap choukashi to Sabale,

                                                  Observed that driver using Mobile, During this journey from 12.45 pm to 1.30pm he used mobile 2 times to talk someone and continuously holding mobile in right hand and driving with left hand,
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                                                    pawarswapnil92
                                                    from Mumbai, Maharashtra
                                                    Feb 22, 2019
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                                                    Address: Mumbai City, Maharashtra

                                                    Date 22 feb 2019
                                                    To,
                                                    Nmmt chairman,
                                                    Navi mumbai

                                                    Subject: no bus shelter and seating arrangements. (Kharghar sector 34 bank of india stops).
                                                    Respected sir,
                                                    We are residence of kharghar sector 34 and 35 facing issue with bus shelter. Kharghar is well connected by buses from navi mumbai by nmmt. But the bus stops are in a pathetic condition without shelter and seating arrangements. (Kharghar sector 34 bank of india stops). However due to lack of proper shelter the passengers are forced to wait at bus stops under the sun and rains. People including the women and small children are standing on the road as there is no bus shelter built for commuters. Request you to kindly look into the same and request you to construct new bus shelter.

                                                    Thanks,
                                                    Dr. Swapnil pawar
                                                    Mobile. Number [protected]
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                                                      J C Mudigonda
                                                      from Mumbai, Maharashtra
                                                      Jan 25, 2019
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                                                      Address: 421201

                                                      I searched for bus coming from dombivli towards vashi at vijaya bank bus stage on 25.01.2018 at 9.30 pm on nmmt bus tracking system. The system did not show bus no mh-43-h-5192. After a few minutes the bus was seen moving towards vashi. I signalled the driver to stop as i left the stage for moving to next stage. I am a senior citizen.
                                                      The driver stopped the bus and i could get in to the bus.
                                                      Thanks to the driver for showing courtesy.
                                                      I request the concerned authorities to see that almost all buses are covered in bus tracking system.
                                                      I noticed that many buses are covered in tracking system but few do not appear due to some deficiency.
                                                      Please instruct concerned officials to investigate the cause and rectify the fault.
                                                      Thanking you,
                                                      Yours faithfully,
                                                      J c mudigonda.
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                                                        Jeet Chandra Bhanushali
                                                        from Mumbai, Maharashtra
                                                        Sep 17, 2018
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                                                        Address: 421202

                                                        Our 41 number bus broke down today at 10:53 pm at kalyan phata leaving all the commuters stranded and at the mercy of other nmmt buses (Which are anyway scarce).

                                                        This has become a daily affair when you see atleast one bus almost daily that's broken down during peak hours.

                                                        This has been causing massive losses for commuters in the terms of causing delays to reach to work, emotional distress, and more.

                                                        Who is responsible for this? How to reach the right authorities?

                                                        Please reach out to me at bhanushali. [protected]@gmail.com
                                                        I was waiting at Vashi station Bus Depot for more than one hour at peek timing between 5.30 PM to 6.45 PM. Not even a single bus left for Dombivli from Vashi station however the NMMT staff claims that d frequency is every 20 mins. Pathetic and rude staff if NMMT.
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                                                          Vishaal Maheshwari
                                                          from Mumbai, Maharashtra
                                                          Jun 23, 2018
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                                                          Address: Mumbai City, Maharashtra, 410310

                                                          I was walking towards near kharghar bus stop. I waved at the driver for him to stop, but instead told me to run towards the bus stop as he wouldn't stop. Im Asthamatic and fat, so therefore i cant run. It was hardly 15 seconds away from the bus stop. I wanted to get on the bus 103 non ac at 11:30 am. I had to go to Dadar. He didn't even wait for even a second and sped away. What kind of person does to a individual who is sick and can't run. I would like to file a suit against the driver.
                                                          I read your post, but in all common sense, I do believe that you are on the wrong side.
                                                          As a rule for most public transport buses, The buses are supposed to take in and allow passengers to exit the bus ONLY AT DESIGNATED BUS STOPS.
                                                          Now it is expected by law-abiding citizens, to stand in queue for the bus. Thus its first come first served. Now if the driver had picked you as you wanted, would it not be unfair to other passengers who are being civil and standing at the designated place for the Bus? If I am one of the passengers, I would think you are an ### of the highest degree to steal a seat over other passengers.
                                                          Now about your health issue, A driver driving on the bus does not know your health condition, does he? Drivers will ideally stop for a Handicapped person because their handicap is seen. But in your case, how is Asthma going to be seen? Further, am sorry to say that you being fat (as you said) it is an issue of Lifestyle so dont blame the driver for not being nice to wait for fat man.
                                                          I have few times in hurry, felt unfair like you that the driver did not stop for me, but then I do think of this very logic and believe that the driver was right. As being good to one, he might be unfair to many. Also its not my place to say, but if you are going from Kharghar to dadar, it would have been convenient for you to take a Train all the way to Wadala and then get to Dadar, Else you can get from Khargar to Kurla, and switch trains and then Kurla to Dadar, am sure you would reach earlier than going by train. But in the bus that you said, you could get to seat but on train that chance might be less.
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                                                            Sadanand Mhaske
                                                            from Mumbai, Maharashtra
                                                            May 5, 2018
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                                                            Address: Thane, Maharashtra, 400607
                                                            Website: NMMT

                                                            I am a senior citizen. Daily i am travelling from thane to borivali by ac bus. It has been observed that most of the bus drivers do talk on cell phone while driving. There is always heavy traffic on ghodbunder road. Safety is of prime importance. Therefore it is expected that the drivers should be instructed to follow driving rules scrupulously. Thanks,
                                                            May 05, 2018
                                                            Updated by Sadanand Mhaske
                                                            I would like to suggest again that there should be proper number of Reserve seats for senior citizens in your AC bus. There are only 2 seats Resort for senior citizens. Comparing to the service of other transport Corporation the number is less by 2 seats. Suggested for consideration.
                                                            The driver of Bus no 5296 at 9:45pm tried to overtake me at the entry point in KHARGHAR where I was already at the turn he I was completely cornered.

                                                            Arragont driver arguing and not giving letting me go.

                                                            Please look into this.
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