NMMT Bus Complaints & Reviews

ठाणे सिडको येथुन सकाळी 8.30 वाजता ठाणे-बेलापूर मार्गे नमुंमपा मुख्यालय बस क्र. 26 ही सुरु होती. आता ती बंद करण्यात आलेली आहे. तरी ती पुन्हा सुरु करण्यात यावी.

Sir
I'm 1 hour stay in bus line in stop if panvel but they are says after bus depot person in to says people to 7.30 last bus for karanjade. But im stand for the bus stop in 7 p.m. and all people complaint to the depot but they says to already says the last bus is 7.30. He's says only Saturday bus is last 7.30.
People are complaint to the officers they are ignoring the people and says to complait for the main officers otherwise bus depot of asudgav.
The officer the name of bhalerao he is says i dont know and ignoring the people.

The frequency has recently decreased which is a huge problem. The frequency of bur after every half hour is very much wanted by every passenger.
And not every bus can be tracked from the mobile app. Which is every necessary to have an look on.
Please resolve these issue as soon as possible. Other all is good

मि नेहमी खोपोली वाशी या बस मधून प्रवास करत असतो, सकाळी 9.00 वाजता सुटणारी बस मधून, या बस मधील वाहक अतिशय खराब वागणूक प्रवासी यांना देत असतात, ते प्रत्येक प्रवाशी कडे सुट्टे पैसे ची मागणी करतात बरेच प्रवासी सुट्टे पैसे देतात सुध्दा पण एकाद्या प्रवासी कडे सुट्टे पैसे नसतील तर त्याला वरचे पैसे देत नाही आणि त्याला बसमध्ये नाही यायचं सुट्टे पैसे नसतील तर असे बोलून त्याचा अपमान करत असतात,

I came at Narayan Residency Taloja Phase 1 on time 9:15 am.
But nmmt bus number 55 arrived at 10.05 am
Heard that now more number of buses are running..
Why buses are arriving late...
Please do the needful

My name is Shivkumar Singh. Dated 19.02.2021 accident happened with me at Saigaon bus stop Dombivali east at 9.45am. Bus number is MH 43.H.5041 from Dombivali to Uran. Actually, I am near by Saigaon bus stop approximate distance from Bus stop is only 10-15 steps. I shows hand to stop bus and he slow the bus but as i was climbing the bus, Driver increase speed suddenly and i fall down and got injured on my Head and Shoulder. There were people who shout then he stopped bus else big accident could be happened with me and also dangers for my life. I Climbed on bus and ask conductor and Driver why you are increased bus speed then he talked with me in rude behavior and i told him, i will complain against you then he told me Kar do. it means they don't afraid from Sysem. I want some action against with them so such things not happened with other people and they should have fear of System. Please reply here with your action.

Belapur to Kalyan bus does not arrive on time 1 bus arrives every hour There are queues of 200 meters at the place Depot officials do not give information

Respected
Sir / Team

My Name Arun Mhaske
I Am Travelling Daily From Gaon Devi Stop To Kamothe On 8:20am
With The ( Bus No 50) Panvel To Koparkhairane If I Miss The Bus Then Its To Late For Me
The Buses Timing Is More Then 40 Min Diffrence
And Buses Are Full With Passengers
Pls Make The Buses Timing 15 To 20 Min Diffrence
For Morning Time ...
So There Will Be No Passenger Hanging On The Door
I Am Always 10 To 15 Min Late For My Work
Pls Do Needful For Us .

Thanks And Regards
Arun R Mhaske
Area Manager ( D-Vois Communication Pvt Ltd )

Respected
Sir / Team

My Name Arun Mhaske
I Am Travelling Daily From Gaon Devi Stop To Kamothe On 8:20am
With The ( Bus No 50) Panvel To Koparkhairane If I Miss The Bus Then Its To Late For Me
The Buses Timing Is More Then 40 Min Diffrence
And Buses Are Full With Passengers
Pls Make The Buses Timing 15 To 20 Min Diffrence
For Morning Time ...
So There Will Be No Passenger Hanging On The Door
I Am Always 10 To 15 Min Late For My Work
Pls Do Needful For Us .

Thanks And Regards
Arun R Mhaske
Area Manager ( D-Vois Communication Pvt Ltd )

AC was on functioning on AC bus on route 22 in bus no. MH 43 BP 5108 from Swamy Vivekanand Nagar to Diwalegoan on[protected].Time:08.29

Dear Sir,

I am a regular commuter of your bus service and am grateful that you have stated this route (Bharat Gears to Mulund Check naka) during this Covid times where the present government has not started the trains yet.

Even if the trains start, I will be commuting through your bus service, however this is my humble request, please install the Display Signs of No smoking, chewing Tobacco Paan Gutka, and No Spitting sign in your bus.

Also request the conductors to introspect and ask the commuters chewing Tobacco Paan Gutka to stop doing so, and empower them to impose fine on such commuters.

Also if possible announce these statutory warnings in the Public address system at frequent intervals in the bus.

I request you to kindly look into this matter and do the needful.

Thanking You,

Thanks & Regards,
Prince
Tel: 21662550
Email: sendtoraja.[protected]@rediffmail.com

This incindent happed on 09/10/2020 at NMMT bus
I was stuck in Thane cidco. And i was asking about Phone Pay Tickit which are provided by NMMT But he was behaving very very rudely, improper, disrespectfull, manner. He Abuse Me.
I just simply asked for phone pay tickit them to He used very bad word on this conversation.
Dear goverment as iam citizen of india. I must have right of independence.
Please look into this.

Sitting at Koparkhairane bus depot for 50 no bus fro past 1 hour but no bus for panvel, nmmt people are telling to go home if can't wait, very irresponsible people work in nmmt

We are daily travellers from Airoli to turbhe station and many other passengers to travel further. Everyday we are standing in queue from 9.05 till 9.40 sometimes Bt no bus available when complained to airoli depo office they are laughing n saying no bus available. Is this d way to talk if some ladies are complaining. Please provide buses during this above said peak time. Due to this we working ladies have to answer our superior authorities. We are lodging written complaint from all the passengers who are suffering duly signed.

Due to pandemic we all are facing issues with traveling but the nmmt bus could actually solve problems of lots of people right now by sending more buses time to time, there would be no crowding if buses are available after each 20 min. But no the buses timings are too narrow plus the bus won't stop even with less crowd. Me waiting half an hour before the bus arrival time still don't get on board. This is too annoying. There is a solution here and i hope they look into it. Y'all can do better.

If buses are empty still conductor not stop the bus in nmmt bus stoppage
Route kalyan to belapur via khoni fhata.

It is very difficult for the persons in Navi Mumbai as the persons are not allowed to travel by train due to this situation governement should increase the buses in Navi Mumbai and also should mention deprture and arrival timing of buses on any application or official website, so that no person will stuck at any place, and also should allow more standing persons in the buses.

Dear sir, i highly appreciate the nmmt app.
My son almost daily travels from seepz gaon to kharghar to attend college. But many times driver skips this stop though there are limited stops. He have to wait for 35-40 minutes for next bus. This makes the app useless. Strict action should be taken on such drivers & conductors.
Eg today at approx 12 40 pm.
Regards

Hi sir,

I am a daily traveller of bus no. 30 from roadpali to belapur at 6:45am. The bus driver don't stop the bus at "cbd highway - towards belapur" stop. On raising the question regarding this, the bus driver and conductor arrogantly saying that there is no stop on cbd highway. On showing the stop on nmmt app, they told that, i[censored] want to complain u can complaint and we are doing a favour to passenger by stopping the bus on that stop sometime.

Mh-43-h-5310 20/02/20 7:00 am

Hi sir/madam,

Today morning we were traveling by nmmt transport service bus no. 144 travelling from andheri to airoli, but the bus was break down near shipz sez (Refer snap attached) at 9.05am due to some steering pipe was brocken.

Conductor and drive told us within 15 minutes next bus will come we will send by that bus to all of you but the next bus came at 10.20 am during this periods we had called control room threes and asked them about bus.

Next bus no. 5470 (Name plate last four digit numbers) only after more then 1 hours at 10.20 am, you are telling 15 to 20 minutes nmmt bus frequency having but it took more then one hours and that our one hours wasted on the road and we got late to reached our office. I think we asked who is sitting at andheri they said some mr. Thaku was posted at andheri station at that time. We are not getting what is going on because no. Of double decker and mmrda’s ac buses of best were coming very well during that periods but why your nmmt bus only was stoked in traffic we were not understand that on the same road from andheri station to this rout???
Kindly do the need full steps and take appropriate action to avoid such things.
Kindly acknowledge us by return mail.

Thanks & regards,
Amit

Hi there,
My name is m yasin i am working in mbp mahape as business development.

I am a daily traveller from shilpata to mbp where i prefer to use public transport which is 42 number bus & 62 number bus. Usually every bus should arrive within a 15mins of buffer but every buses coming shilphata is almost 1 hour late without any traffic and because of waiting 45mins everyday i have to take auto rickshaw and other modes of travel which i absolutely dislike due to security reasons.
Could you please sort the issue as soon as possible

Regards
M yasin
[protected]

105ac bus is having high fare than that of ac bus... Since on this route the electric bus which runs charges the ac bus fare.
There are few ac bus which run from ghansoli to vashi railway station but this bus fare is same as non ac bus.
Why this discrimination???
Why we have to pay extra... Reduce the fare of this bus or start volvo bus on this route...

Ac bus no.108 from seawoods west nri sector 46/48 (Timing 8.20 am) to world trade centre was halted at vashi sector 1 stop near hotel navratna for almost 10 to 15 minutes. this was done by bus driver and conductor on the demand of one commuter. seawoods people have no option but to catch this bus on saturday while vashi people have many options. still bus was halted for 10 to 15 minutes at one stop in vashi as if it was private bus. the badge number of conductor on duty that day is 39235. please look into the matter and revert back on my mail id [protected]@rediffmail.com

I am daily travelling from sabri hotel to bhagat shala by 20 no. Bus route, but daily i have to wait for long periods for catching the bus, as yesterday i am waiting from 8:50 pm for sabri hotel at bhagat shala but i got bus at 10:10 pm, which is very big gap and not acceptable, please do any permanent solution to this problem.

People here wait for almost 1 hr daily for the bus. The frequency of this bus is very low. This is the only bus available for traveling from ghansoli to nerul west. Waiting for 1 or 2 hr daily isn't easy for working people.

This incindent happed on 4 th september at 9.15 pm at juingar station.
I was stuck in juingar station. And i was asking about nmmt timing which are going to jnpt. So that i thought to ask timming to nmmt cabin holder man. But he was behaving very very rudely, improper, disrespectfull, manner.
I just simply informed them to please can i come know timing of nmmt which are moving towards jnpt. He used very bad word on this conversation.
Dear goverment as iam citizen of india. I must have right of independence.
Please look into this.

Nmmt bus no. 131ac from airoli to borivali station. There was no online payment mode and card payment. How can the person pay such a huge amount of ticket of 120 rs in cash. Pos machine should there in every ac bus for card payment otherwise passengers unable to pay amount of ticket. Even i have seen one incident where conductor made girl get off from bus at night 10 pm due non availability of online and card payment mode. This issue related to girl safety as well.

This is really frustrating that the NMMT busses are not even serviced properly. The bus that I took from Airoli sector 5 (144) first of all came 20 minutes late despite of it starting from the airoli depo, then it broke down after reaching two stops. Further we were shifted to another bus 144, it was over crowded, it reached Gandhi nagar and this bus too broke down. What kind of facility is this provided?? Are we not supposed to reach on time to work? Or should we keep spending money just by switching buses because of such reasons.

I mr. Eaknath jadhav (Senior citizens) do hereby complaint you that the above bus driver is using shortcut & use sion bridge to bridge road & not even halt bus at dadar bus stop. There are 6 to 7 (Ladies & senior citizens) passengers who were forced to halt at hindamata bus stop... Don't use these type of shortcut which is painful for myself & other senior citizens & ladies.. Its request you to please take proper action against this bus driver & conductor... Bus no mh-43-h — 5380.
If you want any further details from me.. Please call me [protected]

Nmmt ac bus 125 i have not come across a single bus to have mobile charging points operational.
Does nmmt deduce ticket cost when they reduce services, no....

How much do u think people r stupid and, im concerned if anyone is gona take action on this. I hope this cissue shudnt b let unspoken... Plz forward to concern officer.
Regards

Date 22 feb 2019
To,
Nmmt chairman,
Navi mumbai

Subject: no bus shelter and seating arrangements. (Kharghar sector 34 bank of india stops).
Respected sir,
We are residence of kharghar sector 34 and 35 facing issue with bus shelter. Kharghar is well connected by buses from navi mumbai by nmmt. But the bus stops are in a pathetic condition without shelter and seating arrangements. (Kharghar sector 34 bank of india stops). However due to lack of proper shelter the passengers are forced to wait at bus stops under the sun and rains. People including the women and small children are standing on the road as there is no bus shelter built for commuters. Request you to kindly look into the same and request you to construct new bus shelter.

Thanks,
Dr. Swapnil pawar
Mobile. Number [protected]