Ogeneral Complaints & Reviews

Dear Sir/Madam,

I am writing to express my disappointment with the air conditioner I purchased from your esteemed company OGeneral. I purchased the air conditioner in March 2022, and within a year, all the coils have leaked, and there is no cooling. It has been causing us tremendous discomfort, particularly since we are a big family and also run a toy, Hospital Trading, Export Import and builder business across India.
br...

Ak saal se jada hogya h AC theek hote hue.,
Last year ki garmi pura seasson without AC niklgya
Bahut dikt kr rhe h company ki taraf se bahut dikt ho ri h AC perfect sahi krke hi ni de rhe 1 year se jada hogya h AC khrab hue

May 2020 me maine AC leya tha

May 20 to october 20 is beech me 4 to 5 tymes water leakage problem chlti rahi

March 2021 me garmi me again start kra AC to...

I bought this ogeneral ac (ASGG24CPTA) ON 29-MAR-2021 from vijaya sales invoice (TAKO-A-SIF1303) and its not working properly, when i called customer service they sent technician and after troubleshooting found that there is insufficient gas, and i need to pay rs 2000 for refilling and it is still under warranty, i mean whats the point buying a costly and reliable ac.
I have an LG ac which is better than this one

Contact...

I bought o general ac q model : ASGG24CPTA ON 29-MAR- 2021 at Vijay Sales in Hyderqbad invoice number TKO-A-SIF1303, and the ac is not performing to its best, when i called the customer service they sent the technician, and after troubleshooting technician says the gas is not sufficient, and I need to pay the refilling charges rs: 2000 INR....

We have purchased Ogeneral AC recently, from very first day we are having issues with AC as there are more amount of water splitting out and even we had water flowing out sometimes and no cooling effect also, we have raised customer complaints for about 5 times through customer care and also through dealer but they send some executives to check this issue and found that this is a manufacturing defect and asking us to change different parts...

Dear sir,

Yesterday, I have lodged the complaint of O'Geberal one-ton AC at Deen Dayal Nagar Gwalior with your call center.
The call center representative told that our executive will contact with you soon. After some time a call has done from mobile number [protected] Mr.Sharma, I asked about setvice charges, Mr sharma told Rs.300/-but will take 200/-from you, yesterday, I have told him It is higher side, fuse had...

This is regarding the complaint of water dripping from our o general ac. We decided to get the issue fixed by an authorized team for the product and called upcthe authorised service centre no. A complaint no. Del[protected] was given to us. A technician attended to mend the ac which was left dripping again and he said that this water is the accumulated water which will stop roughly after 48 hours. And in case it is still dripping a technician...

PURCHASED AC 02.05.2017 . My ac was not working in march (within warranty period ) and i registered a complain in o general helpline .there enginer visited my site and stated kit needs to be replaced as gas has been leaked out . i asked to change the unit as ac gas has been licked which happened due to there incorrect installation .they didnt replaced the same and assured that this wont happen in future .Same problem persist several times...

While starting the ac the cooling is perfect however after some time once the room temp is at per compresor got cutt off. The issue is once the compresor got cutt off it is not starting back as normal. The machin need to be switched off and switched on againg to get the cooling. The problem is happening for last 2 days. Also while the compresor is not working a pungent smell os comming out of the ac...