One Assist Mfee
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One Assist Mfee Complaints & Reviews

A
anilkumar536
from Uppal Kalan, Telangana
Feb 24, 2021
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Dear Sir,
I am Anil Kumar (Mobile - [protected]), hdfc credit card holder, from haryana. I don't have any interest about one assist mfee membership. But the amount of rs 1399 debited from my credit card account for one assist mfee. So please deactivate that membership and refund my amount as soon as possible.
Thank you
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    S
    singaravelant
    from Bengaluru, Karnataka
    Feb 5, 2021
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    One assist mfe deactivation & refund amount
    My credit card got deducted with Rs.1, 899 for one assist mfee on 08.01.2021. Please deactivate one assist membership & refund me all the deducted amount, my card ending no: 2498. My registered number is [[protected]] is So kindly refund my amount
    Name : Singaravelan
    City : Bangaluru
    State : Karnataka
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      S
      SKannan88
      Sep 21, 2020
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      Dear sir/madam,
      I am s. Kannan (Mobile - [protected]), hdfc credit card holder, from chennai. I don't have any interest about one assist mfee membership. But the amount of rs 2199 debited from my cred card account for one assist mfee. So please deactivate that membership and refund my amount as soon as possible.
      Thank you
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        B
        Babu vijay
        Jul 31, 2020
        Resolved
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        Resolved

        One assist mfe deactivation & refund amount
        My credit card got deducted with rs.1, 899 for one assist mfee. Please deactivate one assist membership & refund me all the deducted amount, my card ending no: 3980. My registered number is [protected]. So kindly refund my amount
        Aug 7, 2021
        Complaint marked as Resolved 
        Dear Team - please refund my debited amount as mentioned...also pls deactivate that mfee
        Dear Babu Vijay, We are regret the inconvenience caused, and shall surely assist you with the refund. We have forwarded your details to the relevant team. Please allow us 24 - 48 business hours to process your request and cancel the plan - Nitesh, Team OneAssist
        Dear Babu Vijay,
        We have completed the cancellation process from end. Please note, SR#6814043 has been raised, for any future communication. Also, Within the next 5 - 7 working days the amount shall be credited in your account. We appreciate your patience in the meantime - Nitesh, Team OneAssist
        Babu vijay's [Complaint's author] reply, Aug 12, 2020
        Hello,

        Still i'am waiting for my refund amount, as you have mentioned that will refunded with in 5 to 7 days but still not happened.

        Kindly help me to get back my money

        Thanks,
        Babu
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          S
          Sabareesh Naga
          Jul 19, 2020
          Resolved
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          Resolved

          One assist mfe deactivation & refund amount
          My credit card got deducted with rs.1, 899 for one assist mfee. Pleases deactivate one assist membership & refund me all the deducted amount, my card ending not: 3320. My registered number is[protected]. So kindly refund my amount
          Aug 7, 2021
          Complaint marked as Resolved 
          Dear Sabareesh, We regret the inconvenience caused. We have forwarded your details to the concerned team. Please allow us 24 - 48 business hours to process your concern and connect with you - Nitesh, Team OneAssist
          Dear Sabareesh, We are happy to inform you that your cancellation has been processed under the complaint number SR#6598535. Kindly note, the amount shall be credited in your original mode of payment within the next 5 - 7 working days. We shall appreciate your patience in the meantime - Nitesh, Team OneAssist
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            S
            Sindhu Aluguvelli
            Jul 1, 2020
            Resolved
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            Resolved

            Cancellation of one assist membership
            I am a hdfc bank credit card holder. The bank has debited without my knowledge rs. 1899/- from my credit card number ending with 2393 without my concern on date:04.06.2020. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of rs.1899/-
            Aug 7, 2021
            Complaint marked as Resolved 
            Dear Sindhu,
            We regret the inconvenience caused. Kindly share your Membership Details and other details requested on this link: http://survey.webengage.com/ws/~1qq44ps and we will look into this - Nitesh, Team OneAssist.
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              H
              Harish69
              Jun 23, 2020
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              I am hdfc credit card holder ending with 9557 i got credited by amount of rs 1899 by one assit mfee without any input from me. Please refund my amount my phone no [protected] email id:harish435. [protected]@gmail.com
              Dear Harish,
              We regret the inconvenience caused. Rest assured, our team shall connect with you and resolve your issue on a priority basis. And refund you the amount - Nitesh, Team OneAssist
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                B
                Bikesh kushi
                Apr 23, 2020
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                Address: Medlife intl
                Website: Credit card one assist mfee

                Please stop my services. Again u ppl me r reduced 1500 amount from my account to plz stop it. N refund my amount for contact +[protected]
                [protected]@gmail.com
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                  D
                  dinesh13raj0408
                  Apr 11, 2020
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                  Cancellation of one assist membership
                  I am a hdfc bank credit card holder. The bank has debited without my knowledge rs. 1899/- from my credit card number ending with 4512without my concern on date:04.04.2020. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of rs.1899/-
                  This is my second complaint.. Still no response..
                  Apr 11, 2020
                  Updated by dinesh13raj0408
                  Rej no [protected]
                  Dear Dinesh, We are sorry for the inconvenience caused. Kindly share your Membership details and other required details on this link: http://survey.webengage.com/ws/~1qq44ps and we will look into the matter - Nitesh, Team OneAssist.
                  Dear Dinesh, We are sorry for the trouble. We have forwarded your case to the concerned team. Please allow us some time and we will get back to you - Nitesh, Team OneAssist.
                  Dear Dinesh, As per the update received from our team, our executive tried contacting you but your phone was not reachable. As requested, your membership cancellation is processed and refund for the same will be credited in your account within 4-5 working days - Swarali, Team OneAssist.
                  Cancel one assist MFEE membership and refund

                  I am a HDFC bank account holder . And I want to cancel my one assist MFEE membership and refund 1399 back in my credit card account ending with xxxxxxxxxxxx3028 . And I am not interested in this membership so you please cancel this memy and refund it back on my credit card account.

                  Name-Shivmohan Shrivastava
                  Mobile number-[protected]
                  Name -Shivmohan Shrivastava
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                    O
                    ONLY MY MUSIC
                    Mar 1, 2020
                    Resolved
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                    Resolved

                    Refund my oneassist mfee
                    Cancel & refund my oneassist mfee
                    Without my concern /confirmation one assists plan is activated and deducted rs 1899/- from my hdfc credit card. Please cancel that plan and refund the amount. Card ending number without *4272
                    As i am requesting this membership cancellation with few days of "force subscription" i should be able to get refund without hassle.

                    Deducted date :27/02/2020
                    Name : lokesh singh bhadoriya
                    Mob-[protected]
                    Registered gmail id [protected]@gmail.com
                    +1 photos
                    Aug 7, 2021
                    Complaint marked as Resolved 
                    Dear Lokesh,

                    Greetings from OneAssist!!!

                    We regret any inconvenience caused to you.

                    We are unable to locate your account, as the mobile number and email id given are protected. Hence, request you to share your OneAssist customer ID or registered contact details by emailing us at [protected]@oneassist.in.

                    Once we receive the details, our team will contact you within 24 hours to get your issue resolved. Please note that OneAssist will never ask for your Card CVV details or OTP for membership cancellation or for processing refund.

                    Future communications will be done on your registered email id, as any account details shared here can be publicly viewed and can be misused. We request you to write to us on the above mentioned email id if you have any query.

                    Looking forward to hear from you.

                    Regards

                    Team OneAssist
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                      R
                      Rajpurohit Naresh
                      from Mumbai, Maharashtra
                      Aug 30, 2019
                      Resolved
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                      Resolved

                      Address: Rajkot, Gujarat, 360370

                      Hello sir
                      I'm using hdfc credit card. 16agust2019
                      Kindly cancel this plan and request you to refund the amount of rs 2662.78
                      Pleases deactivate one assist membership & refund me all the deducted amount. This is unacceptable that you deduct amount on name of one assist mfee without customer's info.

                      Kindly, refund my amount. Sir plz my help
                      Naresh kumar
                      Aug 7, 2021
                      Complaint marked as Resolved 
                      Dear Naresh,

                      Greetings from OneAssist!!!

                      We regret any inconvenience caused to you.

                      We are unable to locate the account using your name. Request you to share your OneAssist customer ID or registered contact details by emailing us at [protected]@oneassist.in.

                      Once we receive the details, our team will contact you within 24 hours to get your issue resolved. Please note that OneAssist will never ask for your Card CVV details or OTP for membership cancellation or for processing refund.

                      Future communications will be done on your registered email id, as any account details shared here can be publicly viewed and can be misused. We request you to write to us on the above mentioned email id if you have any query.

                      Looking forward to hear from you.

                      Regards

                      Team OneAssist
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                        D
                        deepakari
                        from Mumbai, Maharashtra
                        Aug 29, 2019
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                        Address: Thangmeiband, Lourung Purel Leikai, Imphal East, Manipur, 795004

                        My name is aribam deepak sharma, i have been charged rs.1399 on my hdfc credit card on 28/08/2019 without my permission. I want to cancel the unauthorized plan against my card, and also credit my money in my credit card which you have deducted in my credit card account without my permission.
                        So request you to please cancel this activation against my credit card, and refund my money also.

                        Credit card : hdfc - ending with 8766
                        Costomer id :[protected].
                        Contact no: [protected]
                        Amount charged : rs.1399
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                          P
                          praveen vengala
                          from Visakhapatnam, Andhra Pradesh
                          Nov 27, 2018
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                          Dear hdfc,
                          Rs-1399/- deducted from my credit card to one assist plan on 20/09/18. Without my permission.. I also got a mail and a post from one assist team. I dont even know the company and this kind o[censored]nsolicited charging of my credit card.

                          Please deactivate and refund my money asap.
                          Date of incident : 20/09/2018
                          Hdfc credit card no. Xx5253
                          Dear Praveen,

                          We regret the inconvenience caused. Request you to share your membership ID and registered contact number details on [protected]@oneassist.in or inbox us on Facebook or Twitter. So that, we can assist you in your case.

                          Regards,

                          Devendra,

                          OneAssist, Social Media Team.
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                            O
                            from Delhi, Delhi
                            Sep 15, 2018
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                            Address: New Delhi, Delhi, 110015

                            I have received sms from hdfc bank that rs-1899/- deducted from account to one assist plan on 12/09/2018 without my permission.. We are not at all interested in this services and this kind of charging to account without any consent/agreement.

                            I already called on [protected] and raise the complained, but i didn't receive any complainant number.

                            Please deactivate it immediately and refund money asap.

                            Company name - one assist mfee
                            Bank name - hdfc bank
                            Credit card number-xxxxxxxxxx7153
                            Contact number-[protected]
                            Dear Customer,

                            Greetings from OneAssist!

                            We regret the inconvenience caused. Your membership cancellation is processed vide service request number 3555787. Your amount 1899/- will be credited in bank account within 5 to 7 working days.

                            Regards,

                            Devendra,

                            OneAssist, Social Media Team.
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                              S
                              sanjaykumarsharma1559
                              from Delhi, Delhi
                              Jul 15, 2018
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                              Address: 312605
                              Website: one assist

                              Automatically started one assist services
                              I'm Using HDFC Credit card. I was going through credit card statement and found that yesterday without any intimation you have deducted the amount of 1399 from my credit card

                              Kindly cancel this plan and request you to refund the amount of Rs:1399 . Pleases deactivate ONE ASSIST membership & refund me all the deducted amount.This is unacceptable that you deduct amount on name of one assist MFEE without customer's info. If it happens again i will cancel my credit card.
                              Even i didnt get statement too, due to that i could not know about the deduction and late payment fees are being charged to me as of now total outstanding fees is 2988
                              please refund my 1399 rs immediately in my credit card.
                              Deducted date : 12 july 2018
                              Name : sanjay kumar sharma
                              Mob : [protected]
                              +1 photos
                              Jul 15, 2018
                              Updated by sanjaykumarsharma1559
                              please resolve it else i will deactivate my hdfc credit card
                              Have you got reply from these cheater One Assist, I am cheated by them by the same way, will cyber cell can help me????
                              Dear Sanjay,

                              Greetings from OneAssist,

                              We are sorry for the inconvenience caused.

                              We are unable to track your details hence request you to kindly mail us your membership details or the registered contact number or email address at [protected]@oneassist.in. so that we may initiate your cancellation process.

                              Awaiting your repsonse,

                              Thank you,

                              Regards,

                              Sophia,

                              Team OneAssist.
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                                P
                                PadmajaP
                                from Bengaluru, Karnataka
                                May 25, 2018
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                                Address: 560003

                                Hi,

                                I am an hdfc bank credit card holder. The bank has auto debited rs 1399 from my credit card number ending with 5522xxxxxx6684 without my authorization on date: 23/05/2018.

                                I never registered for this membership and i don't want this membership, so cancel the membership and refund the same. Please take the necessary action asap otherwise i will have to take action against this illegal fee charged without intimation.

                                Registered mobile: [protected]
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                                  M
                                  Madhu Narendar
                                  from Karnal, Haryana
                                  Aug 14, 2017
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                                  One Assist Plan — Cancellation and refund

                                  Without my notice they have deducted rs-2999/- from my credit card to one assist plan on 08/08/17. Without my permission.. I also got any information regarding deduction of amount from one assist team. I dont even know the company and this kind o[censored]nsolicited charging of my credit card.

                                  Please deactivate and refund my money ASAP
                                  +1 photos
                                  Hi
                                  i am krishna
                                  i have taken credit card from hdfc
                                  on[protected]
                                  with out any intimation i have charged 1599
                                  for ONE ASSIST MFEE
                                  with out my permission they simply activated
                                  i complained two times
                                  there is no response
                                  no refund

                                  kindly help me to slove this asap

                                  without my notice 2999 rs was deducted from my hdfc credit card - Comment #3040048 - Image #0
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