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ORPAT Complaints & Reviews

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Swati82551
Apr 22, 2022
May 23, 2022
This thread was updated on May 23, 2022
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Product was damaged when received, sent it back through courier, but money not refunded yet

Address:Gurgaon

I ordered wall clock from Orpat, it was received totally broken. I sent it back through courier which charged me additional 270 rs, but till date my money is not refunded from Orpat. Have called them many times, mailed them, raised complaints but all in once.
Order number- 145569

Please help me with the refund. Wall cost was Rs 615, courier charges were Rs 270...
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Kishan_Jaiswal
from Mughalsarai, Uttar Pradesh
Jan 29, 2022
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OEH-1260 2000 Watt Fan room Heater

I have an Orpat product that is not working. It has a warranty period of 2 years and is still in warranty.
product: ORPAT OEH[protected] Watt Fan room Heater.
date of purchase:[protected]...
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vicx 77
Dec 9, 2021
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Regards double mrp issue in one box

I am purchase orpat room heater. i am open the box the issue is double MRP Sticker pasting in the box the first mrp price is 2300rs and second mrp price is 2100rs,...
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Hannah D
Jul 29, 2021
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Digital Clock

Website:orpatgroup.com/my-account/view-order/145299

I ordered a digital clock from Orpat official website on 8th July 2021. I received the product the next week but was broken.

On calling the customer support number, no one seems to be answering for more than 20 days now. I only receive an SMS stating "All our executives are busy at this time. Your call is very important to us & you will receive a call back soon" -- this call back has not happened in over 20 days, despite calling...
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ksdoctor
from Surat, Gujarat
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light weight iron

I have bought one light weight iron from amazon (Online) with invoice no. Bom35737549 on dt.10.10.2018 in one month o[censored]sage it stopped working. As per amazon policy i have to contact customer care of the product. I have contacted local (Surat, gujarat) service center on phone but they told me that we have closed business. Now i cant figure out the another service center in my city (Surat, gujarat). Please help to replace my light weight...
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Address:Gwalior, Madhya Pradesh, 474020
Website:orpatgroup.com

Regarding defective item of orpat electric press and burning of plates in normal mode of operation in 2 cloth pressing onlysir,
Most sorry to inform u that such defective bitems bring the big name down in the customer relationships. I bought this item through amazon and just few uses its plate material got darkening black marks and sticky burning plates. It's very negative and worst experience till now i got. So urs valuable responces...
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V.S.S.Nair
from Thiruvananthapuram, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Cloth Iron

Address:Haryana

Had purchased a clothe iron from a shop in Kedaram complex in Trivandrum,Kesavadasapuram.No bill was issued and a warranty paper signed by the shop owner was given
When it was tried at home the next day the iron was found faulty .On return to the shop they it has to be returned to the company .
1 ) no bill was given by the shop and they are trying to escape from paying Sales tax
2) there is no facility to check the equipment...
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