Oswaal Books Complaints & Reviews

I ordered the book of isc class 12 english but received the book of icse class 10 english. When i tried to email the company, they were uncooperative and they did not tell me about how to start the return process. First of all i ordered the books on june 15 but received it on august 20. And even then i received the wrong books and their customer service were insensitive. They ignored my calls and emailed me with inappropriate responses.

Sir/madam
I had bought this book either on 3rd september or 4th september from a book fair organised in dehradun. Now the problem is that i am a student of class 11 and i asked them to provide class 11 book to me. Now what they did is that they gave me the book of class 12. Now at present, i can't use it at all. So i request you to either take the book back and return me my money or replace this book with class 11 cbse 1o last years solved papers.

We ordered 7 books online. But we received only 5. Ordered in june 2017. But still we didn't receive our books. Whenever we call they say we will send in 2 days or they say out of stock.. Finally we purchased outside and asked them to refund. Ravi from oswaals he said will refund within 2 days. Please don't order online prefer cash on delivery if you order online.

I will like to inform u that a coaching class in surat is using. Your cbse oswal digest to publish their reference books. I being their ex student want to inform you because they use their classes name to sell their reference books to their students. They simply change the book's cover nd publish it by using their name. They are enjoying wrong fame through it. It is against your copyright action. Please take immediate action.
Please keep my identity hidden. If you want to cross check u can ask their current students.
I am sending you some snaps for evidence. They have took many fake admissions due to their study material since many years. .
Address of coaching class -
Dna coaching, 3 sai deep soc, satyam shivam lane, b / s chitrakut appts, tadwadi rander rd.
Ph - [protected]