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TC Global / TCGlobal.com Complaints & Reviews

3.2
Last updated Sep 4, 2022
Complaints 41
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1006 Chiranjiv Towers, 43 Nehru Place
New Delhi
New Delhi District
Delhi
India
110019

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TC Global / TCGlobal.com reviews & complaints(41)

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My RM has been changed 6 times, while my RM now is better than all the previous ones, I've had pathetic experience. they take the money and just sit quietly after that. I have to call 10 times to get an update or answer to a question. SOP editing is taking more than 10 days and they keep on delaying the submission of file. I send the documents one morning then receive the answer about them after 2 days that too after multiple calls from all phones in my house.
TC Global / TCGlobal.com customer support has been notified about the posted complaint.
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    This whole institution is a carefully built system to fool you into thinking they care about you UNTIL you make the payment. Once they get their money, you become their least priority. This will be long and detailed so read carefully. First off, my "RM" or Relationship manager, Kamna Mehta, was very helpful and informative in the beginning, like I said, they give you all the information before you opt for their services. She would reply to...
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    So they never take my calls on time and always respond with vague replies. Whether is it SOP, application pr mock, none of them takes their job seriously. They applied for the wrong program at my dream university which had very high application fee. I had a screenshot of telling them the right course and sending the lonk to it but “Priyanka” and “Yogeeta “ from TC global Chandigarh refused to do anything and I had to proceed with the wrong course since It was a high ranked university and the deadline was crossed to apply again. New RM “Rupali” always cuts my call and come up with lame reasons. I can’t believe that I wasted my 40 thousand over this pathetic service. I need my refund for this bad behaviour and unprofessional treatment. Would never recommend anyone to go to TC Global
    TC Global / TCGlobal.com customer support has been notified about the posted complaint.
    I tried calling the customer care from TC global but as expected, they didn’t take my calls. Monday morning where everyone is working, we can’t expect people from TC global working. It is very disheartening that I wasted my parents hard earned money over this service. You guys need to do something about it.
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      In mid February, I reached out to TC Global for my career counselling and wanted to apply for USA colleges. Post my introduction to Retam ( US Advisor), he gave me list of few colleges. As I wanted to go ahead with partnered universities with consultancies, there was no fees upfront. I selected 4-5 colleges and asked to go ahead with it. Initially, the counselor informed me that if i'll go ahead with partnered universities, there will be...
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      Dear Sir/Maam

      This is to bring to your notice a grievance regarding one of your employees- Ms Himani Sikri

      I had contacted TC Global around August 2021 to enquire about my study visa for Canada, upon which I was contacted by Ms Himani. She asked about my background- I had a good percentage in Class 10th and 12th (10 CGPA and 93% respectively) and good grades in my undergraduate (8.6 CGPA, Chemistry Hons). br...
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      TC-5G App is not working and withdrawal money is not yet received
      TC Global / TCGlobal.com customer support has been notified about the posted complaint.
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        Resolved
        The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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        Resolved
        The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

        Tc Global / Tcglobal.com — Application submission lie

        I have connected with TC GLOBAL, Churchgate branch in December end 2021, my application for University of Leeds and University of Warwick was told to me that, they have been submitted. However, it's March 4 2022 and I haven't received anyone confirmation/rejection. So I decided to check the application status by myself and saw that both of these applications have just been drafted and never submitted. My 2 months have been wasted due to this...
        +5 photos
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        The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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        Resolved
        The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

        Tc Global / Tcglobal.com — Unprofessional PRM and fraudulent service to students

        I really don't how TC GLOBAL works but I had all hopes of getting all kind of help while applying for the university as they promise before the payment but i faced just the opposite of that.

        Im not getting any proper response from my personal relationship manager Kasthuri. I specifically asked her before making the initial payment that after receiving the money will u guys ghost me and she said "" we wont do that and we are...
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        My RM Name: Mr Tarun Goswami
        Branch: Nehru Place

        I am Saransh Chauhan, I have opted Mr Tarun Goswami as my relationship manager and he has seriously failed to deal in with my foreign applications

        I have a lot of complaints about him but in short, all I can say about him is that he is Too slow, Unprofessional, Too much time consuming and unfit to fulfil the application demands.

        I began my application quite early for univs in USA and Australia, American applications are almost done by me after all I was not getting any productive response from TC global. One univ from australia i.e queensland univ which has been pending from past 40 days dot by now and I am requesting to change my rm on the portal again and again, still no response on that too.

        I have much more complaints about my RM, contact me @[protected] as i am lacking i word limit here.
        TC Global / TCGlobal.com customer support has been notified about the posted complaint.
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          Resolved
          The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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          Resolved
          The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

          This is in regard to my experience with TC Global.I had opted for your services for university shortlisting, application and VISA assistance for which I have paid Rs 21851.
          I totally regret taking the pathetic services from TC Global and would not advise to any person due to the below mentioned points :

          1.Research team is incompetent to suggest students with university opportunities (I mean I had to give my research list which was way better to the team to analyze)
          2.I have lost a few probable admission due to the late application by the TC Global team which is highly irresponsible.
          3.Coming to VISA Assistance, An absolute Zero I would say.Students take this assistance as they think you are more informed and will not make any costly mistakes.

          So If we just summarize my journey in past months

          1.I did my university shortlisting shortlisting
          2.I did my university application
          3.I did my VISA Application, Got the requisites in place, and took an appointment.
          Nov 23, 2021
          Complaint marked as Resolved 
          TC Global / TCGlobal.com customer support has been notified about the posted complaint.
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            Hi! I found like to file a refund for my fees. I paid on 2nd September, and so far the services have been HORRIBLE.
            1. The agent promised on call that they would screen share while filling my applications because I wasn't comfortable without being able to verify my data.
            However, as soon as I made payment, she refused saying that "it is confidential and we cannot share screen".
            THIS IS HIGHLY UNPROFESSIONAL.
            2....
            +4 photos
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            Resolved
            The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

            Tc Global / Tcglobal.com — Terrible service, Not explained Terms of service, Not keeping up promises, lies

            I came into contact with TC global on the 29th of July.
            The relationship manager assigned to me was Mrs. Kasturi Sur.
            She told me that they are the best in GRE and IELTS coaching and would provide be the best teaching.

            I asked her that ma'am I want demo classes, she said and I quote "Haan haan we'll give you 2-3 demo classes but make the payment fast na else I cant register you, don't stretch it any further,...
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            The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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            Resolved
            The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

            Tc Global / Tcglobal.com — RD is not at all responsive, completely disappointed with the service

            I paid INR 20, 701 for applying in 3 universities in Austria to TC GLOBAL Bangalore in March with all the hopes and was assigned a very responsive and genuine RD (Vidhya) but short after a while she had to leave for a maternity leave in May and got assigned with another RD, who is completely opposite of Vidhya. I have been struggling with some queries with the document legalization and some extra certificates which is required by the university...
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            Dear Sir/Madam,

            I am Muralidhar N, this is a grievance mail regarding your service. I had already mailed this complaint to [protected]@thechoprasglobal.com on 31/05/2021 but haven't recieved any reply.
            I have joined TC global for support and services for my master's admissions in Germany by considering the goodwill of The Chopras group, through your relationship developer Mr, Vishal Dubey on 06/05/2021 by making a payment...
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            Resolved
            The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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            Resolved
            The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

            Tc Global / Tcglobal.com — Disappointed with the Service and NEEDING URGENT RESOLUTION for the case.

            Hi,

            I'm Shiva Gandluri who has consulted TC Global for my masters plans in the USA. I'm very disappointed with the kind of assistance you have been providing for the last one month. Here is why.

            Initially, Rama Subramanyam used to be my consultant and after which, Kavitha Rani has taken his place. I hardly got any kind of assistance in form of calls/messages from her in terms of my college applications. br...
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            Resolved
            The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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            Resolved
            The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

            I am not able to sign into my account and check my application status. I tried to changes my password but it opens as an entirely new account and does not show my college application list. I have already talked to my counsellor about this but it has been 3 weeks now and i am not able to view any status update. Please look into it
            +2 photos
            Apr 20, 2021
            Complaint marked as Resolved 
            The problem has been resolved
            TC Global / TCGlobal.com customer support has been notified about the posted complaint.
            Hi Jukl,

            Thank you for bringing this to our notice. We are working on sorting it out. Please reach out to your Relationship Manager. This should be resolved by end of the day today! If you are still having trouble please write to us at [protected]@tcglobal.com. Sorry for the inconvenience caused.
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              FLIPKART IS FRAUD.
              I ordered ADIDAS ULTRABOOST 19M white worth Rs. 12599/- from FLIPKART.

              Order ID - OD[protected]
              [SellerName - RetailNet Pvt. Ltd. (Mumbai)]
              (((FLIPKART ASSURED SELLER)))

              I recieved a cheap pair of white Adidas Shoes completely different and are not nearly even worth the amount that I paid for. My order was delivered on 31st Of May. Within 15minutes of receiving...
              +14 photos
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              My self naman gupta i enrolled for uk 2020 for masters in international business where i was assigned to gayantri kant nehru place branch in february month where more than 21 days have passed none of my calls were asnwered by her and no replies to my mail and my whatsapp text were made by her which was a humilation for me and i was forced to move to another competitor. This was very wrong on your part. When i had a meeting with her she told she would apply in 4 colleges none of them were applied by her own her own. The documents are already in your portal.

              In future neither i or i would not recommed chopras to anyone. Worst service ever...

              Highly disappointed.

              Regards
              Naman gupta
              [protected]
              [protected]@outlook.com
              Apr 17, 2020
              Complaint marked as Resolved 
              TC Global / TCGlobal.com customer support has been notified about the posted complaint.
              Verified Support
              Mar 14, 2020
              TC Global / TCGlobal.com Customer Care's response
              Dear Naman,

              We are horrified to learn that you have had an experience of this nature with us, please accept our sincerest apologies if you experience with us has been in conflict with your future objectives, we can assure you that behavior is not representative of our people, leaders, culture or the family that owns the business. Unfortunately, human resource issues do crop up and we jump on those as soon as we come to know anything is amiss, and those too are corrected through robust learning and development programs within our business. We’re grateful for the feedback and would like the opportunity to touch base with you.

              Please send us your registered phone number or email ID, and we will be sure to reach out to you to resolve this at the earliest. Alternatively, we would encourage you to touch base with us on [protected] as we have not managed to identify you in our records. We are committed to ensuring we address the gaps you have experienced at speed and re-create the opportunity to have a positive impact on your future.

              Best,
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                I, sayyed saniya got in touch with the chopra's in the month of september 2019 to look into admissions of llm in us. On the first meeting i was assigned ms. Joohi mittal as my counselor who briefed me about their services and also assigned me
                An id as 3018344. On my second meeting i was asked to make a payment of 83529 to avail the services and i am attaching the invoice herein. Once i made the payments, they stopped paying attention...
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                The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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                Resolved
                The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

                I had applied to various universities through the chopra’s portals and the management there do not even bother to check the status of the applications. For instance, an acceptance letter was sent to them from FIU but they did not check it by January 28th. This was checked by them only after numerous calls from us concerning the update. They are least bothered whether a student gets accepted. There is no use spending so much fee for such incompetent services.
                +1 photos
                Mar 5, 2020
                Complaint marked as Resolved 
                TC Global / TCGlobal.com customer support has been notified about the posted complaint.
                Verified Support
                Jan 30, 2020
                TC Global / TCGlobal.com Customer Care's response
                Dear Shreya,

                We are horrified to learn that you have had an experience of this nature with us, please accept our sincerest apologies if you experience with us has been in conflict with your future objectives, we can assure you that behavior is not representative of our people, leaders, culture or the family that owns the business. Unfortunately, human resource issues do crop up and we jump on those as soon as we come to know anything is amiss, and those too are corrected through robust learning and development programs within our business. We’re grateful for the feedback and would like the opportunity to touch base with you.

                Please send us your registered phone number or email ID, and we will be sure to reach out to you to resolve this at the earliest. Alternatively, we would encourage you to touch base with us on [protected] as we have not managed to identify you in our records. We are committed to ensuring we address the gaps you have experienced at speed and re-create the opportunity to have a positive impact on your future.

                Best,
                Student Experience and Operations
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