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Canam Consultants / CanamGroup.com Complaints & Reviews

2.2
Updated: Oct 11, 2022
Complaints 41
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18
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Canam Consultants / CanamGroup.com reviews & complaints(41)

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N
NKhannaN
from Mohali, Punjab
Oct 11, 2022
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I’m writing to complain about one of the consultants Sukhbani associated with Canam, sector 17, Chandigarh. Since January 2021 Canam is working on my file in vain.
The consultant was aware of my education qualification and certifications as the agency had kept the scanned documents with them the day, I paid them 41, 300/- INR for the first instalment of the consultation fee on 04-Jan-2022. Since payments are made online, I have proof of everything.
I had done a diploma along with an advanced Diploma and then enrolled in master’s with a lateral entry. However, at the time of my education evaluation, I did not have my diploma certificates. Instead of guiding me to obtain my certificates first from my university, the consultant Sukhbani went ahead with getting the evolution from ICES fee$ 275 (around 15, 675/- INR) and PTU transcript fee for all documents 6844/- INR. After three months of waiting, my education result came down to Non-Comparable which was due to the fact my Diploma certificates were not submitted by canam as they did not guide me to get them from the university. So, the entire amount of 22, 519 plus the consultant fee of 41, 300 went down the drain. What is the point of paying the consultant for misguidance? Then agent who was preparing my file left the job and Canam did not bother to inform me of all this while I was trying to contact my agent.
The higher authorities came into the picture after this incident just to sweep the matter under rug. For them the attitude as it happens. I was pretty taken aback as they did even cut down any fee which they should have for such a grave mistake of their so-called senior consultant. This consultant is so used to her way of work that she doesn’t even shy away from telling me she has a big pile of rejections on the table.
It’s been a whole year and suddenly the consultant guides me that I should try for a study VISA obviously coming from a Canam the study abroad consultants what could be expected? She also made a remark on the age that I’ll be of a certain age if tried direct PR but nothing will happen.
I made several requests to Canam to prepare my PNP file but in vain. All they could do was prepare a week incomplete file with an incorrect passport ID of mine.
I’m so disappointed in their Services that I don’t feel like getting my file re-entered from them.
+2 photos
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    N
    NKhannaN
    from Mohali, Punjab
    Oct 11, 2022
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    I’m writing to complain about one of the consultants Sukhbani associated with Canam, sector 17, Chandigarh. Since January 2021 Canam is working on my file in vain.
    The consultant was aware of my education qualification and certifications as the agency had kept the scanned documents with them the day, I paid them 41, 300/- INR for the first instalment of the consultation fee on 04-Jan-2022. Since payments are made online, I have proof of everything.
    I had done a diploma along with an advanced Diploma and then enrolled in master’s with a lateral entry. However, at the time of my education evaluation, I did not have my diploma certificates. Instead of guiding me to obtain my certificates first from my university, the consultant Sukhbani went ahead with getting the evolution from ICES fee$ 275 (around 15, 675/- INR) and PTU transcript fee for all documents 6844/- INR. After three months of waiting, my education result came down to Non-Comparable which was due to the fact my Diploma certificates were not submitted. So, the entire amount of 22, 519 plus the consultant fee of 41, 300 went down the drain. What is the point of paying the consultant for misguidance? Then agent Anish who was preparing my file left the job and Canam did not bother to inform me of all this while I was trying to contact my agent.
    The higher authorities came into the picture after this incident just to sweep the matter under rug. For them the attitude as it happens. I was pretty taken aback as they did even cut down any fee which they should have for such a grave mistake of their so-called senior consultant. This consultant is so used to her way of work that she doesn’t even shy away from telling me she has a big pile of rejections on the table.
    It’s been a whole year and suddenly the consultant guides me that I should try for a study VISA obviously coming from a canam the study abroad consultants what could be expected? She also made a remark on the age that I’ll be this old if tried direct PR but nothing will happen.
    I made several requests to Canam to prepare my PNP file but in vain. All they could do was prepare a week incomplete file with an incorrect passport ID of mine.
    The Consultant has been highly non-responsive in the entire year.
    I’m so disappointed in their Services that I don’t feel like getting my file reentered in the pool from them. I just want a refund from them for misguidance, well of course they can't pay me one whole year that was wasted in putting my faith in their incompetency.
    Canam Consultants / CanamGroup.com customer support has been notified about the posted complaint.
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      S
      sharon1993
      from Chandigarh, Chandigarh
      Oct 6, 2022
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      Address: Canam Consultants, Sector 17D, Chandigarh

      This is to bring to your attention that I visited Canam Consultants, Sector 17, Chandigarh on 10th September, 2022. Ms. Ritika Verma was the consultant assigned to me. I was asked to transfer 7200/- as an application fee into Ms. Ritika Verma's account by one of her team members namely, Ms. Amrit on 12th September, 2022. Please note, this was before they could even provide me a checklist for the needed documents or even explain me the application process. Its hilarious that they had zero knowledge about the pre-requisites of application procedure for Lakehead University, Thunder Bay, Canada and asked for an application fee like they are pro. Furthermore, they harassed me for good 14 days without providing me with any accurate information for the required documents. I felt like a fool for putting my trust in them and started feeling their cunningness by this time. They in fact, never took my case diligently. Eventually, as the deadline was near, I ended up sending an email to the lakehead university, completed the application procedure on my own, and today recieved my offer letter too. After this, I tried calling and sent messages to Ms. Ritika Verma asking for a refund of the application fees as they clearly were of zero help to me and never rendered any of their services but a prolonged headache. But she never reverts back. I never expected such unethical behaviour from the staff of such a reputed firm like Canam. Had they been professional enough, I would not have been asked to transfer money into the ''PERSONAL'' account of the concerned employee. I am afraid I would have to begin legal proceeding against Ms. Ritika/canam group if she/they fail to mend their professional code of conduct and transfer the money back to me.

      -Savreet
      +3 photos
      Oct 7, 2022
      Complaint marked as Resolved 
      The money has been refunded back to my account. I also recieved a call from canam and was told there was some miscommunication. Thank you for your prompt support.
      Canam Consultants / CanamGroup.com customer support has been notified about the posted complaint.
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        tajkhattra
        Oct 6, 2022
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        Address: Chandigarh 17sec

        I have applied student visa in canam and I came for apply my file proper time but your team member did not come and I was waiting for long time apart form this she was very bad behaviour for me her name his semma please take action again her
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          Zamdootraja Gaming
          Aug 3, 2022
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          Address: B block amritsar

          I visit in amritsar canam consultants regarding my UK visa information. I was consult with heena mam. But consultant behaviour is so poor. I am satisfied form your consultant. She is not proper guide for Uk visa.

          Thanks
          Canam Consultants / CanamGroup.com customer support has been notified about the posted complaint.
          I am unsatisfied with your consultant. Your consultant talking with friends continuously i was waiting approximately 30min stand Heena mam office but she is not talking with me regarding UK visa. Please you can proper guide Henna mam firstly attend your client.

          Thanks
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            S
            Sarbjeet8556
            from Ludhiana, Punjab
            Jul 2, 2022
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            Address: Shimlapuri

            Dear sir/madam
            On 20/01/2020 I’m visited to the canam modet town extention’s office with my offer letter from Assiniboine college(winnipeg). I met with simran mam regarding my study visa and she told me to pay the visa application fee which is 11800/- and i pay on that day. Next day my offer letter is rejected by the college due to change of agent and I didn’t use any service from ur office. After few days i went to the canam again for refund they told me you can use this money for your future plan but due to the lockdown and my personal reason I didn’t make any plan regarding this and last month i visit again and met with mr. parteek and he told me that we did not gave you any refund bcs of financial year closing. I request you to please refund my fee as soon as possible i[censored] can’t than pls gave me valid reason in written and i will take a legal action against u bcs I’m tired with talking to manpreet mam and parteek sir they both making me fool.
            Hope for ur reply as soon as possible
            Sarbjeet singh
            [protected]@gmail.com
            [protected]
            +1 photos
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              Prabhpreet Kaur marvey
              May 20, 2021
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              Address: Andheri,Mumbai

              I’m from mumbai Prabhpreet kaur Had Recently Joined IELTS Classes In Your Training Firm Andheri branch, As I Had Joint The Classes As Spoke Before Admission Was Around 2 Hrs Per Day Sessions And Saturday / Sunday Off By Vaishali Mam from canam andheri she gave me all false commitments while receiving fees she called me so many times and now when I’m complaining her about my problems she is not responding my calls and messages I had asked her to give me her supervisor number so I can talk but she is not replying me or solving my issue it has been a month I’m contacting her still not solved my issue I didn’t knew your service is so bad and if we talk about the leactures in the 1st week only 3 days it conducted by faculty only of 30-45 mint I have all the screenshots of timing of classes time totally I have got by your side from the first week I’m telling Vaishali Mam to refund my money and told all the problems to her but she is not at all helping me with it so please it a request refund my money it’s ok just cut it if one week which was 3 days and refund my pending money I literally don’t want to continue from your firm… I have all the screenshots and stuffs if you want can share it with you.. And if I talk about your faculties she is saying do everything by yourself like she started my listening and writing task 2 module in the listening I was doing everything by my side and the faculty said k khud check kro jo aayega marks batana and jab maine bheja unhe toh bas unhone bands dediya daily my bands was up and down ek bar bhi faculty ne nhi bataya how can I improve it and in writing part too same she did and on online class she just use to evaluate my essay bas sahi hai nhi sahi itna hi bolke chali jati thi is this what you guys give coaching???? Yehi karna hota mai khudse kr leti aapko 8000₹ fees kis baat ki de rhi hu mai???? jab bhi call kru koi call nhi utha ta mera nah messages k reply m I fool or what jo hafto se bas waiting for any update have put mail also and today spoke to Vaishali Mam she is saying my money won’t be refund I just want to ask why my money will not be refunded to me fukat ka paisa derhi hu kya mai aap log ko????? I want my money back it’s 3rd class service and education you give to your student just back my money please I’m tired of putting complaints/calls/messages/mails but still I’m not getting my issue solved it’s a request just refund my money I haven’t continued my class only 1 week did in April month I have all the screenshots of timing and everything and if my money won’t be refunded I’ll do Case for sure and a complaint too in police for frauding people.!
              +6 photos
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                Armaan2003
                Apr 14, 2021
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                Address: SCO 83-84, Bridge Market,17D,sector 17, Chandigarh

                Respected sir/mam
                I applied file from you for surrey langara college and my agents are gurinder sir, anjali mam, himanshi mam but they didn't register my course and now i am late for registration. And when i tried to register myself i consulted with langara counselor and they told that i am late for registration and mine agent should have done it early. I think my agent was careless that's why i am late for registration and i got a loss now who is responsible for this mistake. Please give me answer regarding my loss.
                Name Armaan prashar
                [protected]
                Thanks
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                  H
                  Harry2602
                  Mar 30, 2021
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                  I have applied for my study visa from canam consultancy Jalandhar .My advisor is Mrs.Ruppy and filing agent is Ms.Gurpreet kaur. I have been facing a lot of difficulty throughout my filing process as they are not responding in a proper manner.I have submitted my passport 10 days ago and still i haven't received any confirmation mail .When i asked regarding my passport submission status they refused to provide any information . Moreover i opened my GIC account myself as they were delaying the process by giving false information that they have requested for gic account and when i asked for proof from them they were unable to answer.They are not even answering the calls . So kindly solve my issue as soon as possible.
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                    Jeevan Heera
                    Mar 1, 2021
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                    Address: Jalandhar

                    I applied an offer letter at Canam Consultant Ltd. in Jalandhar. Offer letter price was CAD 100 which was around Rs.6099 included all taxes on Flyfire. But they took Rs.6500 from me for offer letter and when i asked for receipt then they told that canam does not give any receipt to anyone.So i want my money back.
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                      Avikaur05
                      Aug 8, 2020
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                      I have started my process with your consultant through nazneem from thane branch. Please explain and teach her how to speak and talk her attitude is so bad. She said me bad words on phone is this the way the service is provided. I got so disappointed at that moment she was literally shouting at me is this the way you people provide services. I never had such a bad experience in my whole life. I dont know i want apology from her and she had blocked ky numbers. Now you tell what should i do i want my fees redund i can not tolerate all this. Here we as a customer choose your consultancy instead of choosing other consultancy around the world pay our money and this is the way you give us in return.
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                        もはっめ しゅじゃ
                        from Hyderabad, Telangana
                        Apr 14, 2020
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                        Address: Tolichowki hyderabad

                        We have agreed to apply for few University but they didn't followed up and ended up in making us nowere ..very irritating and irresponsible archana who is one man show
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                          Sujithksk
                          from Hyderabad, Telangana
                          Aug 29, 2019
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                          Address: Office No.305, 3rd Floor, Above Cafe Day V V Vintage Boulevard, Raj Bhavan Rd, Somajiguda, Hyderabad, Telangana, Hyderabad, Telangana, 500082

                          My names is sujith, i paid canam consultancy hyderabad rs.17, 700/- for abroad studies processing service. Unfortunately my father has to undergo heart surgery and i had to stop my abroad education plan. I informed the consultancy executive andela nandini over a email. I didn't get any response immediately. After multiple calls, msgs and email follow ups, i was informed that i would get only 50% of amount i paid to them. I said it's unfair because hardly any processing was done they have only suggested me a college in paris, but after reading many bad reviews about the college online, i asked them to suggest me other colleges or universities, they didn't come back to me for a while, and one day my father was admitted and informed consultancy. This was the only process they did, but now they say we have done assessment and etc (They are just faking). I spoke to branch manager (Sirisha) even she was very rude the way she was answering when i request for refund. They really lack professionalism dealing with clients that too when i was going through a bad phase of life as my father undergone major surgery. Ideally they should refund me at least 90% even if they did initial process of suggesting me a college, though i was not fine with that options they gave.
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                            Avi.patel
                            from Ahmedabad, Gujarat
                            Jun 14, 2019
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                            Address: 3rd Floor, Navneet Plaza, Near Municipal Market, CG Road Ahmedabad 380001 Gujarat India, 380001

                            I have registered in Canam(Ahmedabad) in end of February. After that they only did scan my documents and till now they didn't do any application for me, so now I aborted plan to work with this organisation. In addition they refused to give refund. Once they said I am eligible for one college and then other employee said i am not eligible, in conclusion they only gave sympathy to me.
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                              vr5652
                              from Alampur, Telangana
                              Dec 15, 2018
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                              Address: Bangalore, Karnataka

                              Scammmm & most irresponsible — lady called veena is [censored]iest

                              I have applied for visit visa and they took 20000 for service. But they didnt provide any formats. I did on my own and gave them and they asked me to go and submit at vfs. They just shared a link for a list of documents which is there already online. And after goin to vfs i paid 6500 extra and submitted the application.
                              The bank statements should be signed and sealed. But they didnt tell me so my visit visa got rejected for 2 times. And there will be a lady called veena... She is [censored]tt. Should slap left & right. Idiotic female. She has no clue at all she even donno and manipulate the things. This happend to me 1 month back 2018 august, its seriouly scam guys please dont go there
                              Canam Consultants / CanamGroup.com customer support has been notified about the posted complaint.
                              Dec 15, 2018
                              Updated by vr5652
                              bangalore branch in mg road
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                                Denver Dsouza
                                Nov 29, 2018
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                                Address: 403521

                                I am following up with cannam for the last two years and i am yet to hear from them on my refund. They say each time that its pending with the immigration department of australia. When i contacted the immigration department directly they responded promptly, saying the refund request wasn't received.

                                I have called them several times and i receive the same response saying that they haven't heard from the immigration department in australia.

                                My file number is
                                Bcc2009/201000 - d'souza, denver louis
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                                  Gomzi Nanda
                                  from Hoshiarpur, Punjab
                                  Nov 21, 2018
                                  Resolved
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                                  Resolved

                                  My name is gomzi nanda . I paid 17700rs to canam consultant miss deeksha of canam ludhiana office for appling herzing college . About 2months passed they are not answering me about that they only told me to wait and continously 5 days passed i am trying to contact canam ludhiana office but they only told me that they will call me back in 10 minutes and no call me. And yesterday i called in canam ludhiana once again and they told me that we are shifting our office plz call tomorrow and we will arrange call from deeksha mam for you but they didn't call me . And today from morning i m tryin to call in their ludhiana office but nobody is picking up the call.
                                  Nov 22, 2018
                                  Complaint marked as Resolved 
                                  It was just a misconception and the problem has been solved by canam and it was informed to you that it was not the mistake of miss deeksha of canam ludhiana office. And once again thank you so much canam company for your concern regarding your students.
                                  Canam Consultants / CanamGroup.com customer support has been notified about the posted complaint.
                                  All the problem has been sought out and it was not the mistake of deeksha mam it was just a misconception happened thank you so much canam for such concern for ur students
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                                    Arvinder Singh613
                                    from Panipat, Haryana
                                    Oct 11, 2018
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                                    Address: Chandigarh, Chandigarh

                                    Already sent mail to support2. [protected]@masterprep.in, consultant2. [protected]@masterprpe.in, [protected]@canamgroup.com, on friday 5th october 2018 but in vain no one even bother to reply. Please go through the mention details.

                                    Hello ma'am i have requested for copy of cover note & my application forms but you refuse to provide me the copy of cover note. This is to inform you that the copy of my applications you have sent to me via email have mistakes, at the time of application process you make me sure that we are reputed firm in market, we are professionals we charge fee from customers there is no chance of any mistakes in filling & processing of application, our experienced team will check the file in 3 different stages. After trusting & willing i process my application through you, thinking my application is in safe hands otherwise i myself can do all the process of filling the application online. But the application forms submitted by you have mistakes, this is very serious matter. You have entered wrong information about me and my wife.

                                    1. Mistake in my graduation details. University name entered by you is panjab university instead of kurukshetra university, degree certificate was attached in the file submitted to you.

                                    2. Mistake in the address of my wife you enter sunny enclave, kharar, instead of 613, sector 48 – a, chandigarh, which is also mentioned on her passport submitted to you.

                                    It's the matter of my future, you cannot do like this, it's wrong at your part, i have submitted all photocopies all necessary documents required for application form, without checking my particulars how did you fill the application form you people are ignorant you have entered wrong information. At the time of processing the application you guys told that we check the file in 3 stage processes, even your failed to check information at every stage, this means all the staff working at your office do work like this only. Is this the way to do the work? Heights of irresponsibility, worst consultants, providing poor services. You are thinking customers are fools, it's my hard earned money and my mistake that i have spend it on foolish people like you.

                                    After receiving this mail i talked to your representative mr. Rajneesh that the applications you have sent to embassy have some mistakes first he said that the embassy didn’t consider all this, if it is so then why they have asked for this information in their form. Seeing this that there are actual mistakes in file & to get rid of it he send me the scan copies of the application forms which he or any of your staff member altered and tried to convince me that the application forms which they mailed me earlier were not sent to the embassy. As i’m computer graduate and expert in computers i know how he manages to does this. The application forms are easily editable form and can be altered any time any day. What is the fun of opening 23 branches in so many states if your workers are like this? Is this your 22 years of experience?

                                    I request mr. Rajneesh to pursue my application & embassy fee back or i will go for legal action, he said you can go for legal, i can manage the notice.in regard this i’m sending the mail to all of you, please find attachment the application forms as well as scanned copies received on my mail sent by you. For your further necessary action please.

                                    You charged me with application form filling fee & embassy fee, i want my application processing fee & embassy fee back which is 20000/- + gst 18% & 200 $ cad. Also punish the staff who did this kind of mistake so that they learnt lesson from this that it should not happened again with any customer. Kindly consider this notice final decision. Please communicate this mail to higher authorities & owner of canam chandigarh. Hope you understand my situation and help me out by positive replying and make my payment to avoid any legal litigation.

                                    Regards:-
                                    Arvinder singh
                                    [protected]
                                    +2 photos
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                                      Sukhdeep Singh Masoun
                                      from Ludhiana, Punjab
                                      Sep 19, 2018
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                                      I am appling my visa file from canam office located in bathinda i has baan 20 days since i done all formalities related to gic but balance does not deduct from my acc. I call staff daily they give me some stupid argues and always said it will deduct today. But nothing is happened i think they misplace my documents thats why balance is not deducted please help me
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                                        Pragunibarua
                                        from Patiala, Punjab
                                        Jun 13, 2018
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                                        Address: 147001
                                        Website: www.canamgroup.com

                                        Hello,
                                        I visited canam consultants to get admission to a canadian spp college. Firstly I'll share my profile. I got 7 bands in IELTS and my cgpa till 6th sem was 7.66. Now i am done with my btech and my overall cgpa is 7.76. So I approached Canam consultants patiala to get a conditional offer letter from lambton and conestoga college.
                                        Initially, they told me that I'll surely get an offer letter from both colleges as I have a great profile. After waiting for 2 months approx, I asked them about my application status. They never gave any appropirate reply and told me that they'll send an email to them. After a while, I was very curious and emailed both lambton and conestoga college and asked them whether my application has been submitted or not. Got no reply from lambton but conestoga was very quick in replying. They asked me to share my passport details and student id. I wrote them that I havent got any student id but I shared my passport details. After checking, they mailed me that that they havent received my application and asked me to consult my agent.
                                        Next day, I went to them and casually asked them about my status in conestoga. In a brilliant way, the counsellor tackeled the question and told me that they are offering admissions to students with courses related to business.
                                        I asked her to share my application no which conestoga has given to them while applying, to which she said that they havent got any application number. If they havent received any application number, then how come they are tracking my application status. Also, i told her that some of my friends have got admission in jan 2019 intake(in mobile app course and IT and business analysis). After a while, she made some calls, enquired about my application and then told me that if I havent received any student id in the past few days, then the seats are filled for jan intake and i'll be now considered for may intake.
                                        They have literally wasted a lot of my time. I dont know what should i do, where should i go. In the end, the councellor told me that every agent get some fixed number of seats under a particular college. If it gets filled, they consider the remaining students for next intake. No one has a right to play with someone's career. Totally disappointed by their service.
                                        +2 photos
                                        Canam Consultants / CanamGroup.com customer support has been notified about the posted complaint.
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